Digital quotes
Negotiate customer quotes online
In the fast-paced world of IT, companies are constantly faced with the challenge of being agile and customer-oriented while simultaneously ensuring the efficiency of their internal processes. Inadequate offer systems can lead to slowed response times, misunderstandings, and missed business opportunities. This is precisely where our Offer Function comes in. It has been developed to address the specific needs of IT companies and offers a seamless, user-friendly solution that perfectly fits into your dynamic business environment. Discover how we bridge the gap between rapid customer communication and efficient offer management.
In the fast-paced world of IT, companies are constantly faced with the challenge of being agile and customer-oriented while simultaneously ensuring the efficiency of their internal processes. Inadequate offer systems can lead to slowed response times, misunderstandings, and missed business opportunities. This is precisely where our Offer Function comes in. It has been developed to address the specific needs of IT companies and offers a seamless, user-friendly solution that perfectly fits into your dynamic business environment. Discover how we bridge the gap between rapid customer communication and efficient offer management.
Customers highly appreciate receiving real-time updates on their offers and being able to respond directly. The transparency and efficiency ensured by this feature are thus extremely valuable for both our sales team and our customers.
Always keep an eye on profitability
In addition to the availability of individual products, daily updated prices are also an important factor. However, recalculating daily is tedious and not very efficient. Why not let ITscope do the job? We offer powerful solutions for automating and configuring the pricing of your quotes and services. Once defined, pricing rules that you set based on manufacturer, supplier and/or product category will calculate sales prices in realtime, taking into account your target margins. This means you always have an eye on the profitability of your quotes.
Interact with your customer
Send the final quote to your customer online via a web link. Now it’s just a matter of waiting – ITscope will send a notification email as soon as your customer opens the quote. Within the online quote, your customer has the option to chat with you. If this chat function is used by the customer, you will also be informed via email. If the customer is happy with the quote, they can confirm it via a corresponding button and place a binding order. After this online quote confirmation, you can procure the respective products directly via ITscope.
Cross-selling and up-selling with suitable alternatives
Undecided whether a 24″ monitor or a 27″ monitor is more suitable for your customer? Then simply let your customer decide for themselves. With alternative models and complementary accessories as ‘optional’ items, you not only open up the opportunity for additional business, but also offer your customers the highest possible flexibility in their purchase decision.
Create and bundle your own products & services
Your quote becomes unique when the items it contains are not only meaningful, but can no longer be compared with your competitors’ quotes. Why not offer your own products, services or Managed Services in addition to hardware? Or even better: a combination of everything for a product/service bundle perfectly tailored to your customer’s needs!
Interact with your customers in real time and
increase your transparency