Cookie statement
Effective date: December 2025
This Exact Cookie Statement (“Statement”) describes the types of cookies that Exact Group B.V., and her subsidiaries (“Exact”, “we,” “us,” or “our”) may use when visiting our Websites. For the purpose of this Statement, capitalized terms used but not defined in this Statement have the meaning given in our Privacy Policy.
When does this cookie statement apply?
When you visit our websites (“Websites”) we may use cookies, as well as other technologies such as pixels, web beacons, and other identifiers (collectively referred to as “cookies”) to improve your browsing experience and to analyze website usage.
This Statement applies to all Websites within Exact Group B.V. and the collection and use of data captured by cookies.
Our domains that provide One Exact Identity login and our login portals only use necessary cookies for you to be able to securely login to our products. For more details, please find our Privacy & Cookie statement for One Exact Identity and Login Portals here.
What are cookies?
Cookies are pieces of data, normally stored in text files that Websites place on your device to store information. Cookies allow websites to remember information about your visit, such as:
- Login name or settings.
- Your preferences so you only have to enter them once.
- Tracking surfing behavior to optimize the Websites for visitors.
- Tailoring content and advertisements to your area of interest.
This information can make your next visit more convenient.
What data is collected by cookies?
Depending on the Website or login portal you visit and the cookies you consent to, we may collect information such as:
Device and browser data:
- IP address.
- Browser type and version (e.g. Chrome, Firefox, Safari).
- Operating system (e.g., Windows, MacOS, Android, iOS).
- Device type (e.g. smartphone, tablet, desktop computer).
- Device identifiers (device IDs, IMEI numbers for mobile devices).
- Language preferences.
Authentication and session data:
- Login information.
- Information about your browsing session.
- A unique identifier to remember website activity across sessions.
Consent data:
- Information on the specific cookie consent granted by you.
Performance data:
- Page load times.
- Server response times.
- Error messages encountered during your visit.
Data on your interaction with our Website content:
- Information on how you arrived at our Website (e.g. via a search engine)
- Pages visited and time spent on them.
- How you navigate through the Website and interact with specific page elements.
- Which keywords you search on our Website.
- Information you enter into forms on our Website, such as request to information.
- Data related to specific actions you take on our site, such as purchasing a product.
Marketing data:
- Unique advertisement identifiers used for personalized advertising.
- Information about your online behavior, interest and activities across websites, to deliver targeted advertisements.
- Data that allows us to show you personalized advertisements after you visit our Website.
- If you watch videos on our Website, cookies may track your interaction with media content.
- Information related to your interactions with social media buttons (e.g., Like)
Why do we use cookies?
Our Websites may use the following types of cookies for several purposes:
- Strictly Necessary Cookies, These cookies are essential for the Website to function properly and cannot be turned off. They are usually set in response to your actions on the site, such as filling in forms or setting your cookie preferences.
- Functional Cookies, These cookies allow the Website to remember choices you make (such as your username, language, or the region you are in) and provide enhanced, more personalized experience.
- Analytical Cookies, These cookies allow us to recognize and count the number of visitors to our Website and to see how visitors move around the site. This helps us improve the way the Website works, for example, by ensuring that users find what they are looking for easily.
- Marketing cookies, These cookies enable the Website to show you advertisements that are more relevant to your interests. They may share information with partners to measure advertisement performance, build user profiles, and gather statistics. They may be used by those companies to build a profile of your interests, meaning they track your browsing across websites to personalize ads and content. If you disable these cookies, some features or personalized content may not be available.
Which cookies we use and how long we retain them?
The following cookies are in use:
How can you manage cookies
When visiting our Websites for the first time, you are informed about the use of cookies through our cookie banner. You can consent to the use of cookies by clicking the ‘Accept All cookies’ button. You may choose to reject all cookies, however, our Websites may, as a result, not operate in the best possible and most efficient way, affecting your experience on our Websites.
Our Websites use cookies that are strictly necessary to provide the required service and functionalities, or which are used to communicate with the user. These cookies can be used without requesting prior consent from the Websites user.
You can manage cookies at all times on our Website through the
link or by clicking the cookie button.
Our login pages only use necessary cookies for you to be able to securely login to our products. Therefore, on these pages no cookie consent banner is presented.
Our legal bases for processing your personal data
When collecting your data through cookies we have the following legal bases:
- Our legitimate interest in protecting and securing our Websites.
- Our contractual relationship with you when you access our login pages.
- Your consent wherever required by law, given freely, specific, informed and unambiguous.
Contact us
If you have any questions regarding this Cookie Statement or the cookies being used on our Website, please send an email to privacy [at] exact [dot] com with all relevant details.
Exact has appointed a Data Protection Officer for you to contact if you have any questions or concerns about Exact’s personal data policies or practices, or if you want to submit any request based on GDPR, please send an email at dpo@exact.com.
