Success stories of our customers

How com­pa­nies opti­mi­ze their pro­ces­ses and grow with ITscope.

At ITscope, we focus on the suc­cess of our cus­to­mers. Our plat­form has hel­ped num­e­rous com­pa­nies opti­mi­ze their pro­ces­ses and take their busi­ness to the next level. Read how our cus­to­mers bene­fit from ITscope and be inspi­red by their stories.

Quotes from ITscope customers Maxbenedikt GmbH and NETGO Group

Digital trans­for­ma­ti­on | pro­cess automation

SanData IT Group relies on ITscope for digital transformation

The SanData IT Group from Nuremberg impres­si­ve­ly demons­tra­tes how digi­tal trans­for­ma­ti­on can lead to signi­fi­cant busi­ness suc­cess. By inte­gra­ting ITscope into its pro­cu­re­ment and sales pro­ces­ses, SanData has been able to increase effi­ci­en­cy, impro­ve cus­to­mer satis­fac­tion and achie­ve impres­si­ve busi­ness results.

  • 36 % increase in sales

  • 33 % more ful­ly auto­ma­ted orders via EDI

Company profile

SanData IT Group is a lea­ding IT ser­vice pro­vi­der from Nuremberg, spe­cia­li­zing in IT con­sul­ting, sys­tem inte­gra­ti­on and mana­ged ser­vices to pro­mo­te the digi­tal trans­for­ma­ti­on of companies.

Solution

By inte­gra­ting ITscope as well as the B2B online shop and e‑procurement solu­ti­ons, SanData was able to signi­fi­cant­ly impro­ve the auto­ma­ti­on of its processes.

Challenge

The SanData IT Group wan­ted to digi­ti­ze its purcha­sing and sales pro­ces­ses and make them more efficient.

Stefanie Schönauer, Head of Inside Sales

“We no lon­ger had to con­stant­ly crea­te indi­vi­du­al offers and com­mu­ni­ca­te pri­ces sepa­ra­te­ly for each inquiry. Instead, our cus­to­mers can now view the avai­la­bi­li­ty of pro­ducts and the pri­ces that app­ly to them direct­ly in the store – a mas­si­ve time saving for us”

Company profile

MACSYSTEMS GmbH from Bielefeld is an IT ser­vice pro­vi­der that spe­cia­li­zes in digi­tal sales and offers inno­va­ti­ve B2B shop solu­ti­ons to opti­mi­ze sales processes.

Solution

With ITscope, a B2B shop solu­ti­on was imple­men­ted that offers trans­pa­ren­cy, auto­ma­ti­on and a user-friendly orde­ring option.

Challenge

MACSYSTEMS wan­ted to digi­ti­ze tra­di­tio­nal retail and estab­lish suc­cessful online sales.

Dirk Nesner, Managing Partner

“With the new design of ITscope’s store­front, it has now beco­me even easier for our cus­to­mers to order from us. We want to pro­vi­de a con­ti­nuous­ly posi­ti­ve shop­ping expe­ri­ence and real­ly take care of our customers”

B2B shop solu­ti­on | auto­ma­ti­on | transparency

From retail store to flourishing B2B online trade

MACSYSTEMS GmbH from Bielefeld has made the leap from tra­di­tio­nal retail busi­ness to suc­cessful B2B online tra­ding. By part­ne­ring with ITscope, they were able to digi­ti­ze their sales pro­ces­ses and achie­ve signi­fi­cant increa­ses in turnover.

  • More effi­ci­ent and auto­ma­ted pro­ces­ses through the imple­men­ta­ti­on of a B2B shop solution.

  • Better pri­ce and avai­la­bi­li­ty ana­ly­sis, lea­ding to more infor­med busi­ness decisions.

  • Significant growth in online retail through opti­mi­zed orde­ring pro­ces­ses and impro­ved cus­to­mer service.

Digital trans­for­ma­ti­on | Cloud technologies

Cloud Only: how Stormguards conquered the channel with the ITscope shop

The bold move by Stormguards towards a purely Cloud Only stra­tegy initi­al­ly posed seve­ral chal­lenges. However, with the intro­duc­tion of the ITscope B2B shop, the sys­tem inte­gra­tor found the per­fect solu­ti­on: a digi­tal plat­form that not only offers their cus­to­mers 24⁄7 access to the enti­re pro­duct port­fo­lio but also sim­pli­fies the enti­re orde­ring process.

  • Significant increase in reve­nue, with an addi­tio­nal 250,000 Euros gene­ra­ted in the first year alone.

  • The shop­’s auto­ma­ted pro­ces­ses save the team up to 20 minu­tes per tran­sac­tion.

  • Customers app­re­cia­te the 24⁄7 access to the com­pre­hen­si­ve pro­duct port­fo­lio and the fast deli­very.

Company profile

Stormguards GmbH is an inno­va­ti­ve IT ser­vice pro­vi­der based in Vallendar, spe­cia­li­zing in IT ser­vice, IT secu­ri­ty, IT infra­struc­tu­re, and cloud com­pu­ting. With a clear focus on a Cloud Only stra­tegy, Stormguards sup­ports small and medium-sized enter­pri­ses in their digi­tal transformation.

Solution

By intro­du­cing the ITscope B2B shop, Stormguards was able to offer cus­to­mers around-the-clock access to a wide pro­duct port­fo­lio, signi­fi­cant­ly boos­ting reve­nue in the process.

Challenge

Stormguards set out to replace tra­di­tio­nal IT sales with a modern, cloud-based solution.

Timo Zimmerschied, Managing Director

“The B2B shop is quick and easy to set up: I can con­firm ITscope’s pro­mi­se that the solu­ti­on is up and run­ning in 5 minu­tes. I would the­r­e­fo­re high­ly recom­mend the shop to any sys­tem inte­gra­tor loo­king to gene­ra­te addi­tio­nal reve­nue – tho­se who don’t adopt it are miss­ing out.”

Company profile

max­be­ne­dikt is a medium-sized com­pa­ny that spe­cia­li­zes in inno­va­ti­ve IT solu­ti­ons for SMEs.

Solution

With ITscope, max­be­ne­dikt was able to opti­mi­ze its busi­ness pro­ces­ses and suc­cessful­ly imple­ment the digi­tal transformation.

Challenge

Before working with ITscope, max­be­ne­dikt had dif­fi­cul­ties digi­tiz­ing its pro­ces­ses and making them efficient.

Florian Teltscher, Managing Director

“Thanks to the B2B shop, employees no lon­ger have to cont­act us by pho­ne, which makes the pro­cess more effi­ci­ent for both sides”

Powerful | Transparent | Innovative

maxbenedikt: Successful digital transformation

max­be­ne­dikt GmbH, a medium-sized sys­tem house from Lower Saxony, has suc­cessful­ly opti­mi­zed their pro­cu­re­ment and quo­ta­ti­on pro­ces­ses and signi­fi­cant­ly impro­ved their cus­to­mer service.

  • 30% increase in effi­ci­en­cy through opti­mi­zed processes

  • Improved trans­pa­ren­cy in the sup­p­ly chain

  • Innovative solu­ti­ons lea­ding to com­pe­ti­ti­ve advantage

Personal | Fast | Reliable | Digital

Rethinking IT Sales

How did Systemhaus Ruge mana­ge to save time while pro­vi­ding out­stan­ding ser­vice to its cus­to­mers? The ans­wer lies in a smart stra­te­gic decis­i­on that fun­da­men­tal­ly trans­for­med the com­pany’s busi­ness model: imple­men­ting the ITscope B2B shop, which offers far more func­tion­a­li­ty than a tra­di­tio­nal online store.

  • Find the requi­red pro­ducts imme­dia­te­ly wit­hout wai­ting for quo­tes.

  • The por­tals signi­fi­cant­ly redu­ce time spent on the quo­ting process.

  • With num­e­rous spon­ta­neous orders, sales almost take care of themselves.

Company profile

Systemhaus Ruge GmbH & Co. KG spe­cia­li­zes in the dis­tri­bu­ti­on of hard­ware and soft­ware pro­ducts. With years of expe­ri­ence and clo­se rela­ti­onships with ITC sup­pli­ers, Systemhaus Ruge deli­vers fast and relia­ble solu­ti­ons for all IT challenges.

Solution

The ITscope B2B shop acts as an addi­tio­nal sales repre­sen­ta­ti­ve, signi­fi­cant­ly easing the workload of the sales team at Systemhaus Ruge.

Challenge

Personal inter­ac­tion with cus­to­mers is the top prio­ri­ty at Systemhaus Ruge. At the same time, they ope­ra­te with excep­tio­nal speed and com­bi­ne ever­y­thing with abso­lu­te reliability—this nee­ded to be imple­men­ted digi­tal­ly as well.

Kai Ruge, Managing Director

“The B2B shop is sim­ply super easy! The sys­tem is intui­ti­ve to use right away, and even new employees requi­re litt­le trai­ning to navi­ga­te the portal.”

Company profile

M IT is an IT ser­vice pro­vi­der that has been sup­port­ing small and medium-sized busi­nesses, as well as schools, in the sou­the­as­tern Bavarian and Upper Austrian regi­ons sin­ce 2019.

Solution

The ITscope inte­gra­ti­on pro­vi­des M IT with a cen­tra­li­zed plat­form for mana­ging pro­ducts and pri­cing, enhan­cing trans­pa­ren­cy and effi­ci­en­cy in pro­cu­re­ment. This allows employees to access up-to-date pro­duct data direct­ly within their ERP sys­tem weclapp.

Challenge

Before imple­men­ting ITscope, the com­pa­ny strug­g­led with inef­fi­ci­ent and time-consuming pro­ces­ses. Thanks to auto­ma­ti­on, employees can now focus on value-added activities.

Claus Uretschläger, Managing Director

“Our decis­i­on to choo­se ITscope was obvious, as weclapp and ITscope work tog­e­ther seam­less­ly, ensu­ring we can maxi­mi­ze the effi­ci­en­cy of our processes.”

Process Automation | Real-time Transparency

Gaining an extra half hour every day

M IT-Systemhaus GmbH, based in Mühldorf am Inn, reclaims an extra 30 minu­tes every day by lever­aging pro­cess auto­ma­ti­on. The seam­less inte­gra­ti­on of ITscope into the weclapp ERP sys­tem has led to signi­fi­cant effi­ci­en­cy gains for M IT.

  • Time savings: 30 minu­tes dai­ly thanks to auto­ma­ted processes.

  • Cost reduc­tion: Lower ship­ping cos­ts through con­so­li­da­ted orders.

  • Enhanced trans­pa­ren­cy: Faster decision-making with real-time data.

20 years | Customer tes­ti­mo­ni­als | Employee testimonials

20 years of ITscope - What our customers say

+++ Grow with ITscope - the powerful solution for your company. +++ Powerful. Transparent. Innovative.+++ Grow with ITscope - the powerful solution for your company. +++ Powerful. Transparent. Innovative.

Digital trans­for­ma­ti­on | pro­cess automation

Successful digitalization of the sales process

By using the ITscope B2B shop, IT Südwestfalen AG was able to digi­ti­ze its sales pro­ces­ses while main­tai­ning per­so­nal cus­to­mer ser­vice and achie­ving impres­si­ve busi­ness results.

  • Increased cus­to­mer loyal­ty through indi­vi­du­al sup­port and cus­to­mi­zed offers.

  • 40% more orders thanks to opti­mi­zed and trans­pa­rent sales processes.

  • Automated purcha­sing pro­ces­ses and time savings thanks to the ITscope B2B shop.

Company profile

IT Südwestfalen AG is a regio­nal sys­tem house from Lüdenscheid, spe­cia­li­zing in IT services.

Solution

With the ITscope B2B shop, auto­ma­ted purcha­sing pro­ces­ses and customer-centric order manage­ment were imple­men­ted wit­hout the need for a clas­sic store system.

Challenge

IT Südwestfalen AG was loo­king for an E‑Commerce solu­ti­on that was both effi­ci­ent and cost-effective and would enable indi­vi­du­al cus­to­mer advice.

Danny Fischer, Managing Director

“And we got it all up and run­ning in just four weeks! […] In con­trast, this would have been impos­si­ble with a clas­sic store sys­tem in the same peri­od of time, with all the inter­faces, hos­ting etc.”. Such a pro­ject would defi­ni­te­ly have taken seve­ral months and a lot of inter­nal resources.”

Industry know­ledge | best prac­ti­ces | expert insights

Success stories & whitepapers

Be inspi­red by inspi­ring suc­cess sto­ries & whitepapers.

How did Systemhaus Ruge mana­ge to save time while still pro­vi­ding its cus­to­mers with excep­tio­nal ser­vice in line with the mot­to “per­so­nal, fast, and reliable”?

Imagine saving 30 minu­tes every day. That’s exact­ly what M IT-Systemhaus GmbH from Mühldorf am Inn has achie­ved. Read here to find out how you, too, can save time every day.

Stormguards GmbH achie­ved signi­fi­cant reve­nue and effi­ci­en­cy gains through its cloud-only stra­tegy. Learn the full sto­ry and dis­co­ver how your busi­ness can bene­fit from simi­lar solu­ti­ons. Download our detail­ed Success Story now!

Discover how a medium-sized sys­tem house not only keep up, but actively impro­ve and expand its ser­vices. Read the max­be­ne­dikt sto­ry now to find out how ITscope beca­me a game changer.

36% increase in tur­no­ver, 33% more ful­ly auto­ma­ted orders via EDI and the asso­cia­ted shorter through­put times and impro­ved qua­li­ty: the SanData IT Group has cele­bra­ted num­e­rous suc­ces­ses in recent years.

Find out how Dirk Nesner and Erdal Batu mas­te­red the leap from regio­nal sys­tem house to suc­cessful online com­pa­ny & how you can be suc­cessful too.

Time to start your success story!