Cookie statement

Effective date: December 2025

This Exact Cookie Statement (“Statement”) descri­bes the types of coo­kies that Exact Group B.V., and her sub­si­dia­ries (“Exact”, “we,” “us,” or “our”) may use when visi­ting our Websites. For the pur­po­se of this Statement, capi­ta­li­zed terms used but not defi­ned in this Statement have the mea­ning given in our Privacy Policy.

When does this cookie statement apply?

When you visit our web­sites (“Websites”) we may use coo­kies, as well as other tech­no­lo­gies such as pixels, web bea­cons, and other iden­ti­fiers (coll­ec­tively refer­red to as “coo­kies”) to impro­ve your brow­sing expe­ri­ence and to ana­ly­ze web­site usage. 

This Statement appli­es to all Websites within Exact Group B.V. and the coll­ec­tion and use of data cap­tu­red by cookies. 

Our domains that pro­vi­de One Exact Identity log­in and our log­in por­tals only use neces­sa­ry coo­kies for you to be able to secu­re­ly log­in to our pro­ducts. For more details, plea­se find our Privacy & Cookie state­ment for One Exact Identity and Login Portals here.

What are cookies?

Cookies are pie­ces of data, nor­mal­ly stored in text files that Websites place on your device to store infor­ma­ti­on. Cookies allow web­sites to remem­ber infor­ma­ti­on about your visit, such as:

  1. Login name or settings.
  2. Your pre­fe­ren­ces so you only have to enter them once.
  3. Tracking sur­fing beha­vi­or to opti­mi­ze the Websites for visitors.
  4. Tailoring con­tent and adver­ti­se­ments to your area of interest.

This infor­ma­ti­on can make your next visit more convenient.

What data is collected by cookies?

Depending on the Website or log­in por­tal you visit and the coo­kies you con­sent to, we may coll­ect infor­ma­ti­on such as:

Device and brow­ser data:

  • IP address.
  • Browser type and ver­si­on (e.g. Chrome, Firefox, Safari).
  • Operating sys­tem (e.g., Windows, MacOS, Android, iOS).
  • Device type (e.g. smart­phone, tablet, desk­top computer).
  • Device iden­ti­fiers (device IDs, IMEI num­bers for mobi­le devices).
  • Language pre­fe­ren­ces.

Authentication and ses­si­on data:

  • Login infor­ma­ti­on.
  • Information about your brow­sing session.
  • A uni­que iden­ti­fier to remem­ber web­site acti­vi­ty across sessions.

Consent data:

  • Information on the spe­ci­fic coo­kie con­sent gran­ted by you.

Performance data:

  • Page load times.
  • Server respon­se times.
  • Error mes­sa­ges encoun­te­red during your visit.

Data on your inter­ac­tion with our Website content:

  • Information on how you arri­ved at our Website (e.g. via a search engine)
  • Pages visi­ted and time spent on them.
  • How you navi­ga­te through the Website and inter­act with spe­ci­fic page elements.
  • Which key­words you search on our Website.
  • Information you enter into forms on our Website, such as request to information.
  • Data rela­ted to spe­ci­fic actions you take on our site, such as purcha­sing a product.

Marketing data:

  • Unique adver­ti­se­ment iden­ti­fiers used for per­so­na­li­zed advertising.
  • Information about your online beha­vi­or, inte­rest and acti­vi­ties across web­sites, to deli­ver tar­ge­ted advertisements.
  • Data that allows us to show you per­so­na­li­zed adver­ti­se­ments after you visit our Website.
  • If you watch vide­os on our Website, coo­kies may track your inter­ac­tion with media content.
  • Information rela­ted to your inter­ac­tions with social media but­tons (e.g., Like)

Why do we use cookies?

Our Websites may use the fol­lo­wing types of coo­kies for seve­ral purposes:

  • Strictly Necessary Cookies, These coo­kies are essen­ti­al for the Website to func­tion pro­per­ly and can­not be tur­ned off. They are usual­ly set in respon­se to your actions on the site, such as fil­ling in forms or set­ting your coo­kie preferences.
  • Functional Cookies, These coo­kies allow the Website to remem­ber choices you make (such as your user­na­me, lan­guage, or the regi­on you are in) and pro­vi­de enhan­ced, more per­so­na­li­zed experience.
  • Analytical Cookies, These coo­kies allow us to reco­gni­ze and count the num­ber of visi­tors to our Website and to see how visi­tors move around the site. This helps us impro­ve the way the Website works, for exam­p­le, by ensu­ring that users find what they are loo­king for easily.
  • Marketing coo­kies, These coo­kies enable the Website to show you adver­ti­se­ments that are more rele­vant to your inte­rests. They may share infor­ma­ti­on with part­ners to mea­su­re adver­ti­se­ment per­for­mance, build user pro­files, and gather sta­tis­tics. They may be used by tho­se com­pa­nies to build a pro­fi­le of your inte­rests, mea­ning they track your brow­sing across web­sites to per­so­na­li­ze ads and con­tent. If you disable the­se coo­kies, some fea­tures or per­so­na­li­zed con­tent may not be available.

Which cookies we use and how long we retain them?

The fol­lo­wing coo­kies are in use:

How can you manage cookies

When visi­ting our Websites for the first time, you are infor­med about the use of coo­kies through our coo­kie ban­ner. You can con­sent to the use of coo­kies by cli­cking the ‘Accept All coo­kies’ but­ton. You may choo­se to reject all coo­kies, howe­ver, our Websites may, as a result, not ope­ra­te in the best pos­si­ble and most effi­ci­ent way, affec­ting your expe­ri­ence on our Websites.

Our Websites use coo­kies that are strict­ly neces­sa­ry to pro­vi­de the requi­red ser­vice and func­tion­a­li­ties, or which are used to com­mu­ni­ca­te with the user. These coo­kies can be used wit­hout reques­t­ing pri­or con­sent from the Websites user.

You can mana­ge coo­kies at all times on our Website through the

Cookie set­tings

link or by cli­cking the coo­kie button.

Our log­in pages only use neces­sa­ry coo­kies for you to be able to secu­re­ly log­in to our pro­ducts. Therefore, on the­se pages no coo­kie con­sent ban­ner is presented.

Our legal bases for processing your personal data

When coll­ec­ting your data through coo­kies we have the fol­lo­wing legal bases:

  • Our legi­ti­ma­te inte­rest in pro­tec­ting and secu­ring our Websites.
  • Our con­trac­tu­al rela­ti­onship with you when you access our log­in pages.
  • Your con­sent whe­re­ver requi­red by law, given free­ly, spe­ci­fic, infor­med and unambiguous.

Contact us

If you have any ques­ti­ons regar­ding this Cookie Statement or the coo­kies being used on our Website, plea­se send an email to pri­va­cy [at] exact [dot] com with all rele­vant details. 

Exact has appoin­ted a Data Protection Officer for you to cont­act if you have any ques­ti­ons or con­cerns about Exact’s per­so­nal data poli­ci­es or prac­ti­ces, or if you want to sub­mit any request based on GDPR, plea­se send an email at dpo@exact.com.