A system migration under pressure: the right partner at the right time<\/span> <\/span><\/h2><\/div><\/div><\/div><\/div><\/div>The netgo group is one of Germany\u2019s leading IT service providers. With its digital platform, the centralhub, the company offers customers far more than a customized procurement solution. But when it came time to modernize the existing e-commerce infrastructure, the team faced a critical question: How can they switch to a more powerful solution without disrupting ongoing operations? <\/span><\/h4>\nA solution that adapts to you \u2014 not the other way around <\/span><\/h4>\nThe new solu\u00adti\u00adon nee\u00added to be rea\u00addy within just a few months \u2014 wit\u00adhout any limi\u00adta\u00adti\u00adons for exis\u00adting cus\u00adto\u00admers. One thing was clear: It had to be fle\u00adxi\u00adble enough to inte\u00adgra\u00adte seam\u00adless\u00adly into the cen\u00adtral\u00adhub. The Headless API from ITscope made exact\u00adly that pos\u00adsi\u00adble: the exis\u00adting B2B shop sys\u00adtem was con\u00adnec\u00adted direct\u00adly, allo\u00adwing pro\u00adduct data, orde\u00adring pro\u00adces\u00adses, and pri\u00adcing logic to run in the back\u00adground via ITscope. <\/span><\/p>\n\u201cWe were able to con\u00adti\u00adnue seam\u00adless\u00adly and offer cus\u00adto\u00admers a ful\u00adly func\u00adtion\u00adal digi\u00adtal orde\u00adring plat\u00adform at all times,\u201d says Relindis Agethen, Head of Sales at netgo. <\/span><\/p>\nWhat IT companies can learn from this project <\/span><\/h4>\nnet\u00adgo mas\u00adte\u00adred the migra\u00adti\u00adon in record time \u2014 crea\u00adting a solu\u00adti\u00adon that not only works, but con\u00adti\u00adnues to grow with them. This Best Practice exam\u00adp\u00adle shows how sys\u00adtem inte\u00adgra\u00adtors can moder\u00adni\u00adze digi\u00adtal sales pro\u00adces\u00adses effi\u00adci\u00adent\u00adly wit\u00adhout for\u00adcing cus\u00adto\u00admers to aban\u00addon their fami\u00adli\u00adar workflows. <\/span><\/p>\n<\/div><\/div><\/div>About netgo<\/span><\/h4><\/div>The net\u00adgo group is one of the lea\u00adding IT ser\u00advice pro\u00advi\u00adders in Germany, with more than 1,400 employees across over 20 loca\u00adti\u00adons. The com\u00adpa\u00adny offers cloud and mana\u00adged ser\u00advices, IT secu\u00adri\u00adty, IT infra\u00adstruc\u00adtu\u00adre, and cus\u00adto\u00admi\u00adzed soft\u00adware solu\u00adti\u00adons. With the cen\u00adtral\u00adhub, net\u00adgo pro\u00advi\u00addes a digi\u00adtal pro\u00adcu\u00adre\u00adment plat\u00adform that con\u00adnects purcha\u00adsing and IT pro\u00adces\u00adses effi\u00adci\u00adent\u00adly.<\/span> <\/span><\/p>\n<\/div><\/div><\/div>![](\"https:\/\/www.itscope.com\/wp-content\/uploads\/2025\/12\/basecamp_31.jpg\" "\\"basecamp_31\\"")
<\/span><\/div><\/div><\/div>No compromises: Why netgo chose an API-based solution<\/span> <\/span><\/h2><\/div>net\u00adgo wan\u00adted a solu\u00adti\u00adon that fit seam\u00adless\u00adly into exis\u00adting struc\u00adtures wit\u00adhout requi\u00adring cus\u00adto\u00admers to chan\u00adge their dai\u00adly pro\u00adces\u00adses. \u201cCustomers should con\u00adti\u00adnue purcha\u00adsing through our in-house cen\u00adtral\u00adhub, while the orde\u00adring pro\u00adces\u00adses are opti\u00admi\u00adzed in the back\u00adground,\u201d explains Agethen. A stan\u00addard out-of-the-box solu\u00adti\u00adon would have eit\u00adher dis\u00adrupt\u00aded the cus\u00adto\u00admer work\u00adflow or lacked the requi\u00adred fle\u00adxi\u00adbi\u00adli\u00adty.<\/span> <\/span><\/p>\nHeadless API \u2014 the bridge between systems <\/span><\/h4>\nBy inte\u00adgra\u00adting ITscope via a Headless API, net\u00adgo found exact\u00adly what was miss\u00ading: a way to embed the full func\u00adtion\u00ada\u00adli\u00adty of a B2B shop into their exis\u00adting envi\u00adron\u00adment \u2014 wit\u00adhout repla\u00adcing the front\u00adend. Order data, pro\u00adduct cata\u00adlogs, and pri\u00adces now flow direct\u00adly into the cen\u00adtral\u00adhub wit\u00adhout cus\u00adto\u00admers noti\u00adcing any chan\u00adges. Everything looks and feels the same, but behind the sce\u00adnes the pro\u00adcess is ful\u00adly optimized. <\/span><\/p>\nFor net\u00adgo, this meant enorm\u00adous time savings: no dupli\u00adca\u00adte sys\u00adtems, no cum\u00adber\u00adso\u00adme work\u00adarounds \u2014 just a direct con\u00adnec\u00adtion to the ITscope ecosystem. <\/span><\/p>\nFlexibility without development overhead <\/span><\/h4>\nBuilding a cus\u00adtom plat\u00adform with full e\u2011commerce capa\u00adbi\u00adli\u00adties would have been cos\u00adt\u00adly and time\u2011consuming to main\u00adtain. ITscope, on the other hand, offers an instant\u00adly usable API that is con\u00adti\u00adnuous\u00adly enhan\u00adced. New fea\u00adtures \u2014 such as the Apple CTO Finder \u2014 beco\u00adme available to all cus\u00adto\u00admers wit\u00adhout net\u00adgo nee\u00adding to make any adjustments. <\/span><\/p>\n\u201cWe bene\u00adfit from every impro\u00adve\u00adment ITscope deli\u00advers \u2014 wit\u00adhout any addi\u00adtio\u00adnal deve\u00adlo\u00adp\u00adment work,\u201d says Agethen. This allows net\u00adgo to stay focu\u00adsed on its core busi\u00adness while the plat\u00adform auto\u00adma\u00adti\u00adcal\u00adly grows with mar\u00adket needs. <\/span><\/p>\n<\/div><\/div><\/div>A smooth transition without disruption<\/span> <\/span><\/h2><\/div>\u201cWe didn\u2019t have time for leng\u00adthy test\u00ading or run\u00adning par\u00adal\u00adlel sys\u00adtems. The new shop had to work the moment we swit\u00adched over,\u201d recalls Agethen. Close col\u00adla\u00adbo\u00adra\u00adti\u00adon with ITscope resul\u00adted in a clear road\u00admap: defi\u00adne requi\u00adre\u00adments, con\u00adnect inter\u00adfaces, test \u2014 and go live. <\/span><\/p>\nTo enable the rapid tran\u00adsi\u00adti\u00adon, net\u00adgo initi\u00adal\u00adly opted for a prag\u00adma\u00adtic inte\u00adrim solu\u00adti\u00adon. Throughout ear\u00adly 2024, the ITscope B2B Shops con\u00adtin\u00adued to run as a stan\u00adda\u00adlo\u00adne plat\u00adform while the inte\u00adgra\u00adti\u00adon into the cen\u00adtral\u00adhub was pre\u00adpared in parallel. <\/span><\/p>\n\u201cIt was cru\u00adcial that our cus\u00adto\u00admers could con\u00adti\u00adnue orde\u00adring imme\u00addia\u00adte\u00adly. The full inte\u00adgra\u00adti\u00adon came in the second step,\u201d says Agethen. <\/span><\/p>\nIn spring 2024, the final inte\u00adgra\u00adti\u00adon into the cen\u00adtral\u00adhub was com\u00adple\u00adted. Individual cus\u00adto\u00admer por\u00adtals were seam\u00adless\u00adly migra\u00adted into the exis\u00adting envi\u00adron\u00adment. \u201cThis allo\u00adwed us to make the tran\u00adsi\u00adti\u00adon as smooth as pos\u00adsi\u00adble for cus\u00adto\u00admers,\u201d Agethen adds. Speed came first \u2014 per\u00adfec\u00adtion fol\u00adlo\u00adwed \u2014 wit\u00adhout any down\u00adti\u00adme for exis\u00adting clients. <\/span><\/p>\nPragmatic solutions instead of unnecessary bureaucracy <\/span><\/h4>\nA key suc\u00adcess fac\u00adtor was the solution\u2011driven col\u00adla\u00adbo\u00adra\u00adti\u00adon bet\u00adween the teams. Long appr\u00adoval loops? Not at ITscope. <\/span><\/p>\n\u201cThere was no wai\u00adting around for pro\u00adpo\u00adsals or com\u00adpli\u00adca\u00adted pro\u00adces\u00adses \u2014 things sim\u00adply got done; ITscope deli\u00adver\u00aded solu\u00adti\u00adons quick\u00adly,\u201d says Agethen. <\/span><\/p>\nThis prag\u00adma\u00adtic approach ensu\u00adred that chal\u00adlenges were resol\u00adved imme\u00addia\u00adte\u00adly, wit\u00adhout delay\u00ading the over\u00adall pro\u00adject. The result: the new plat\u00adform went live within just a few months. <\/span><\/p>\nCustomers embraced the transition <\/span><\/h4>\nThe clea\u00adrest sign of a suc\u00adcessful migra\u00adti\u00adon: netgo\u2019s cus\u00adto\u00admers con\u00adtin\u00adued working as if not\u00adhing had chan\u00adged \u2014 just with impro\u00adved func\u00adtion\u00ada\u00adli\u00adty. Despite the plat\u00adform tran\u00adsi\u00adti\u00adon, the cus\u00adto\u00admer base remain\u00aded sta\u00adble, with no churn. <\/span><\/p>\n\u201cThat was our goal: no sys\u00adtem shock, no unneces\u00adsa\u00adry adjus\u00adt\u00adments \u2014 just a bet\u00adter purcha\u00adsing expe\u00adri\u00adence,\u201d sum\u00adma\u00adri\u00adzes Agethen. <\/span><\/p>\nThe inte\u00adgra\u00adti\u00adon ensu\u00adred that orde\u00adring pro\u00adces\u00adses con\u00adtin\u00adued smooth\u00adly, wit\u00adhout cus\u00adto\u00admers nee\u00adding to learn a new interface. <\/span><\/p>\n<\/div><\/div><\/div>About Relindis Agethen<\/span> <\/span><\/span><\/h4><\/div>Relindis Agethen is Head of Sales at net\u00adgo and brings many years of expe\u00adri\u00adence in IT sales. She began her care\u00ader at CEMA AG, which was inte\u00adgra\u00adted into the net\u00adgo group in 2021. Today, she is respon\u00adsi\u00adble for deve\u00adlo\u00adping the cen\u00adtral\u00adhub, sup\u00adport\u00ading the net\u00adgo regi\u00adons in mar\u00adke\u00adting, and working clo\u00adse\u00adly with tech\u00adni\u00adcal teams to con\u00adti\u00adnuous\u00adly opti\u00admi\u00adze the plat\u00adform.<\/span> <\/span><\/p>\n<\/div>![](\"https:\/\/www.itscope.com\/wp-content\/uploads\/2025\/12\/Relindis-Agethen_1.jpg\" "\\"Relindis")
<\/span><\/div><\/div><\/div>More efficiency, less effort: The benefits for netgo and its customers<\/span> <\/span><\/h2><\/div>Customized purchasing portals for every customer <\/span><\/h4>\nWith the ITscope inte\u00adgra\u00adti\u00adon, net\u00adgo was able to build more than 100 indi\u00advi\u00addu\u00adal purcha\u00adsing por\u00adtals \u2014 each with its own assort\u00adment, pri\u00adcing, and appr\u00adoval pro\u00adces\u00adses. Companies con\u00adti\u00adnue orde\u00adring through the cen\u00adtral\u00adhub, but their fami\u00adli\u00adar struc\u00adtu\u00adre stays intact. <\/span><\/p>\n\u201cWe\u2019ve crea\u00adted a dedi\u00adca\u00adted store with indi\u00advi\u00addu\u00adal con\u00addi\u00adti\u00adons for each cus\u00adto\u00admer. Even within a sin\u00adgle com\u00adpa\u00adny, dif\u00adfe\u00adrent depart\u00adments can see dif\u00adfe\u00adrent assort\u00adments,\u201d explains Agethen. <\/span><\/p>\nReal\u2011time data instead of manual effort <\/span><\/h4>\nCustomers can now instant\u00adly see how many units are available from which dis\u00adtri\u00adbu\u00adtor \u2014 pre\u00adcise and up to date. <\/span><\/p>\n\u201cPreviously, we only had a rough color\u2011coded dis\u00adplay; now cus\u00adto\u00admers see exact quan\u00adti\u00adties. That\u2019s a real added value,\u201d Agethen notes. <\/span><\/p>\n\u201cEspecially hel\u00adpful is the infor\u00adma\u00adti\u00adon about inco\u00adming stock and expec\u00adted deli\u00advery dates. This allows cus\u00adto\u00admers to plan their orders more effec\u00adtively, wit\u00adhout unneces\u00adsa\u00adry queries or long wai\u00adting times.\u201d <\/span><\/p>\nSuccessful scaling: Growth through optimized e-commerce processes <\/span><\/h4>\nAfter the rapid switch to ITscope, net\u00adgo first focu\u00adsed on sta\u00adbi\u00adli\u00adty \u2014 and busi\u00adness con\u00adtin\u00adued wit\u00adhout inter\u00adrup\u00adti\u00adon. Soon it beca\u00adme clear that the new solu\u00adti\u00adon not only enab\u00adled smooth ope\u00adra\u00adti\u00adons but also unlo\u00adcked new growth potential. <\/span><\/p>\nThroughout the year, net\u00adgo expan\u00added its e\u2011commerce busi\u00adness and won new cus\u00adto\u00admers for the cen\u00adtral\u00adhub. Platform usa\u00adge increased ste\u00adadi\u00adly, with more orders pro\u00adces\u00adsed month after month \u2014 under\u00adli\u00adning the effi\u00adci\u00aden\u00adcy and appeal of the new setup. <\/span><\/p>\nThis deve\u00adlo\u00adp\u00adment shows that inves\u00adt\u00ading in an API\u2011based pro\u00adcu\u00adre\u00adment solu\u00adti\u00adon not only enab\u00adled a smooth tran\u00adsi\u00adti\u00adon but also ope\u00adned the door to long\u2011term opportunities. <\/span><\/p>\n\u201cThe fle\u00adxi\u00adbi\u00adli\u00adty we gai\u00adned through ITscope is pay\u00ading off \u2014 and this is just the begin\u00adning,\u201d says Agethen. <\/span><\/p>\nEveryone benefits from high\u2011demand features <\/span><\/h4>\nA stand\u00adout fea\u00adture in the rede\u00adsi\u00adgned por\u00adtal is the Apple CTO Finder, which allows cus\u00adto\u00admers to con\u00adfi\u00adgu\u00adre cus\u00adtom Apple devices direct\u00adly in the shop. <\/span><\/p>\n\u201cWe didn\u2019t ori\u00adgi\u00adnal\u00adly have this on our radar, but demand was huge. Our cus\u00adto\u00admers use it inten\u00adsi\u00adve\u00adly \u2014 so we included it as well,\u201d says Agethen. <\/span><\/p>\nThis is one of the key advan\u00adta\u00adges of ITscope: becau\u00adse the plat\u00adform is con\u00adti\u00adnuous\u00adly enhan\u00adced, net\u00adgo auto\u00adma\u00adti\u00adcal\u00adly bene\u00adfits from every new func\u00adtion \u2014 wit\u00adhout addi\u00adtio\u00adnal effort. Improvements, new inte\u00adgra\u00adti\u00adons, or opti\u00admi\u00adzed inter\u00adfaces beco\u00adme available automatically. <\/span><\/p>\n\u201cWe don\u2019t need to retro\u00adfit any\u00adthing or place spe\u00adcial deve\u00adlo\u00adp\u00adment requests \u2014 ITscope evol\u00adves the plat\u00adform, and we bene\u00adfit,\u201d says Agethen. This dyna\u00admic gives net\u00adgo con\u00adfi\u00addence that their e\u2011commerce solu\u00adti\u00adon will remain future\u2011proof. <\/span><\/p>\n<\/div><\/div><\/div>Conclusion: Modernize successfully without disrupting operations<\/span> <\/span><\/h2><\/div><\/div><\/div>A system migration without compromises <\/span><\/h4>\nnet\u00adgo has pro\u00adven that upgrading to a modern e\u2011commerce plat\u00adform doesn\u2019t requi\u00adre com\u00adplex tran\u00adsi\u00adti\u00adons or long migra\u00adti\u00adon pha\u00adses. By inte\u00adgra\u00adting ITscope via API, the switch was seam\u00adless \u2014 wit\u00adhout requi\u00adring end cus\u00adto\u00admers to chan\u00adge their fami\u00adli\u00adar workflows. <\/span><\/p>\n\u201cWe didn\u2019t just imple\u00adment a new solu\u00adti\u00adon; we set up our sales envi\u00adron\u00adment for long-term sca\u00adla\u00adbi\u00adli\u00adty,\u201d says Agethen. <\/span><\/p>\nAPI\u2011First: The foundation for flexible IT infrastructures <\/span><\/h4>\nChoosing an API\u2011based solu\u00adti\u00adon pays off. Instead of rely\u00ading on a rigid plat\u00adform that will even\u00adtual\u00adly reach its limits, net\u00adgo stays fle\u00adxi\u00adble and can con\u00adti\u00adnue deve\u00adlo\u00adping the cen\u00adtral\u00adhub. ITscope inte\u00adgra\u00adtes seam\u00adless\u00adly into exis\u00adting IT eco\u00adsys\u00adtems and pro\u00advi\u00addes com\u00adpa\u00adnies with a powerful foun\u00adda\u00adti\u00adon for effi\u00adci\u00adent digi\u00adtal procurement. <\/span><\/p>\nITscope as a partner in digital transformation <\/span><\/h4>\nSystem inte\u00adgra\u00adtors loo\u00adking to moder\u00adni\u00adze their digi\u00adtal sales pro\u00adces\u00adses often face chal\u00adlenges simi\u00adlar to net\u00adgo: exis\u00adting struc\u00adtures must remain int\u00adact while pro\u00adces\u00adses beco\u00adme more effi\u00adci\u00adent. ITscope pro\u00advi\u00addes a solu\u00adti\u00adon that can be tail\u00ado\u00adred indi\u00advi\u00addu\u00adal\u00adly \u2014 as a stan\u00adda\u00adlo\u00adne plat\u00adform or ful\u00adly inte\u00adgra\u00adted via API. <\/span><\/p>\nWith con\u00adti\u00adnuous deve\u00adlo\u00adp\u00adment, auto\u00adma\u00adtic updates, and strong dis\u00adtri\u00adbu\u00adtor inte\u00adgra\u00adti\u00adon, ITscope offers the foun\u00adda\u00adti\u00adon for a future\u2011proof IT sales envi\u00adron\u00adment. For com\u00adpa\u00adnies see\u00adking to moder\u00adni\u00adze pro\u00adces\u00adses wit\u00adhout com\u00adpro\u00admi\u00adsing work\u00adflows, this is a solu\u00adti\u00adon that grows with their needs \u2014 just as it did for netgo. <\/span><\/p>\n<\/div><\/div><\/div>![](\"https:\/\/www.itscope.com\/wp-content\/uploads\/2025\/12\/netgo_bild8.jpg\" "\\"netgo_bild8\\"")
<\/span><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":26,"featured_media":247427,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"wp_typography_post_enhancements_disabled":false,"footnotes":""},"categories":[199,197],"tags":[],"class_list":["post-247422","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-itscope-blog-en","category-success-stories-en"],"yoast_head":"\nnetgo relies on ITscope: A scalable B2B shop built for the future - ITscope<\/title>\n<meta name=\"description\" content=\"netgo relies on ITscope: Scalable B2B shop, fast migration, and flexible API integration for future-proof e-commerce solutions.\" \/>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"netgo relies on ITscope: A scalable B2B shop built for the future - 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The netgo group is one of Germany\u2019s leading IT service providers. With its digital platform, the centralhub, the company offers customers far more than a customized procurement solution. But when it came time to modernize the existing e-commerce infrastructure, the team faced a critical question: How can they switch to a more powerful solution without disrupting ongoing operations? <\/span><\/h4>\nA solution that adapts to you \u2014 not the other way around <\/span><\/h4>\nThe new solu\u00adti\u00adon nee\u00added to be rea\u00addy within just a few months \u2014 wit\u00adhout any limi\u00adta\u00adti\u00adons for exis\u00adting cus\u00adto\u00admers. One thing was clear: It had to be fle\u00adxi\u00adble enough to inte\u00adgra\u00adte seam\u00adless\u00adly into the cen\u00adtral\u00adhub. The Headless API from ITscope made exact\u00adly that pos\u00adsi\u00adble: the exis\u00adting B2B shop sys\u00adtem was con\u00adnec\u00adted direct\u00adly, allo\u00adwing pro\u00adduct data, orde\u00adring pro\u00adces\u00adses, and pri\u00adcing logic to run in the back\u00adground via ITscope. <\/span><\/p>\n\u201cWe were able to con\u00adti\u00adnue seam\u00adless\u00adly and offer cus\u00adto\u00admers a ful\u00adly func\u00adtion\u00adal digi\u00adtal orde\u00adring plat\u00adform at all times,\u201d says Relindis Agethen, Head of Sales at netgo. <\/span><\/p>\nWhat IT companies can learn from this project <\/span><\/h4>\nnet\u00adgo mas\u00adte\u00adred the migra\u00adti\u00adon in record time \u2014 crea\u00adting a solu\u00adti\u00adon that not only works, but con\u00adti\u00adnues to grow with them. This Best Practice exam\u00adp\u00adle shows how sys\u00adtem inte\u00adgra\u00adtors can moder\u00adni\u00adze digi\u00adtal sales pro\u00adces\u00adses effi\u00adci\u00adent\u00adly wit\u00adhout for\u00adcing cus\u00adto\u00admers to aban\u00addon their fami\u00adli\u00adar workflows. <\/span><\/p>\n<\/div><\/div><\/div>About netgo<\/span><\/h4><\/div>The net\u00adgo group is one of the lea\u00adding IT ser\u00advice pro\u00advi\u00adders in Germany, with more than 1,400 employees across over 20 loca\u00adti\u00adons. The com\u00adpa\u00adny offers cloud and mana\u00adged ser\u00advices, IT secu\u00adri\u00adty, IT infra\u00adstruc\u00adtu\u00adre, and cus\u00adto\u00admi\u00adzed soft\u00adware solu\u00adti\u00adons. With the cen\u00adtral\u00adhub, net\u00adgo pro\u00advi\u00addes a digi\u00adtal pro\u00adcu\u00adre\u00adment plat\u00adform that con\u00adnects purcha\u00adsing and IT pro\u00adces\u00adses effi\u00adci\u00adent\u00adly.<\/span> <\/span><\/p>\n<\/div><\/div><\/div><\/span><\/div><\/div><\/div>No compromises: Why netgo chose an API-based solution<\/span> <\/span><\/h2><\/div>net\u00adgo wan\u00adted a solu\u00adti\u00adon that fit seam\u00adless\u00adly into exis\u00adting struc\u00adtures wit\u00adhout requi\u00adring cus\u00adto\u00admers to chan\u00adge their dai\u00adly pro\u00adces\u00adses. \u201cCustomers should con\u00adti\u00adnue purcha\u00adsing through our in-house cen\u00adtral\u00adhub, while the orde\u00adring pro\u00adces\u00adses are opti\u00admi\u00adzed in the back\u00adground,\u201d explains Agethen. A stan\u00addard out-of-the-box solu\u00adti\u00adon would have eit\u00adher dis\u00adrupt\u00aded the cus\u00adto\u00admer work\u00adflow or lacked the requi\u00adred fle\u00adxi\u00adbi\u00adli\u00adty.<\/span> <\/span><\/p>\nHeadless API \u2014 the bridge between systems <\/span><\/h4>\nBy inte\u00adgra\u00adting ITscope via a Headless API, net\u00adgo found exact\u00adly what was miss\u00ading: a way to embed the full func\u00adtion\u00ada\u00adli\u00adty of a B2B shop into their exis\u00adting envi\u00adron\u00adment \u2014 wit\u00adhout repla\u00adcing the front\u00adend. Order data, pro\u00adduct cata\u00adlogs, and pri\u00adces now flow direct\u00adly into the cen\u00adtral\u00adhub wit\u00adhout cus\u00adto\u00admers noti\u00adcing any chan\u00adges. Everything looks and feels the same, but behind the sce\u00adnes the pro\u00adcess is ful\u00adly optimized. <\/span><\/p>\nFor net\u00adgo, this meant enorm\u00adous time savings: no dupli\u00adca\u00adte sys\u00adtems, no cum\u00adber\u00adso\u00adme work\u00adarounds \u2014 just a direct con\u00adnec\u00adtion to the ITscope ecosystem. <\/span><\/p>\nFlexibility without development overhead <\/span><\/h4>\nBuilding a cus\u00adtom plat\u00adform with full e\u2011commerce capa\u00adbi\u00adli\u00adties would have been cos\u00adt\u00adly and time\u2011consuming to main\u00adtain. ITscope, on the other hand, offers an instant\u00adly usable API that is con\u00adti\u00adnuous\u00adly enhan\u00adced. New fea\u00adtures \u2014 such as the Apple CTO Finder \u2014 beco\u00adme available to all cus\u00adto\u00admers wit\u00adhout net\u00adgo nee\u00adding to make any adjustments. <\/span><\/p>\n\u201cWe bene\u00adfit from every impro\u00adve\u00adment ITscope deli\u00advers \u2014 wit\u00adhout any addi\u00adtio\u00adnal deve\u00adlo\u00adp\u00adment work,\u201d says Agethen. This allows net\u00adgo to stay focu\u00adsed on its core busi\u00adness while the plat\u00adform auto\u00adma\u00adti\u00adcal\u00adly grows with mar\u00adket needs. <\/span><\/p>\n<\/div><\/div><\/div>A smooth transition without disruption<\/span> <\/span><\/h2><\/div>\u201cWe didn\u2019t have time for leng\u00adthy test\u00ading or run\u00adning par\u00adal\u00adlel sys\u00adtems. The new shop had to work the moment we swit\u00adched over,\u201d recalls Agethen. Close col\u00adla\u00adbo\u00adra\u00adti\u00adon with ITscope resul\u00adted in a clear road\u00admap: defi\u00adne requi\u00adre\u00adments, con\u00adnect inter\u00adfaces, test \u2014 and go live. <\/span><\/p>\nTo enable the rapid tran\u00adsi\u00adti\u00adon, net\u00adgo initi\u00adal\u00adly opted for a prag\u00adma\u00adtic inte\u00adrim solu\u00adti\u00adon. Throughout ear\u00adly 2024, the ITscope B2B Shops con\u00adtin\u00adued to run as a stan\u00adda\u00adlo\u00adne plat\u00adform while the inte\u00adgra\u00adti\u00adon into the cen\u00adtral\u00adhub was pre\u00adpared in parallel. <\/span><\/p>\n\u201cIt was cru\u00adcial that our cus\u00adto\u00admers could con\u00adti\u00adnue orde\u00adring imme\u00addia\u00adte\u00adly. The full inte\u00adgra\u00adti\u00adon came in the second step,\u201d says Agethen. <\/span><\/p>\nIn spring 2024, the final inte\u00adgra\u00adti\u00adon into the cen\u00adtral\u00adhub was com\u00adple\u00adted. Individual cus\u00adto\u00admer por\u00adtals were seam\u00adless\u00adly migra\u00adted into the exis\u00adting envi\u00adron\u00adment. \u201cThis allo\u00adwed us to make the tran\u00adsi\u00adti\u00adon as smooth as pos\u00adsi\u00adble for cus\u00adto\u00admers,\u201d Agethen adds. Speed came first \u2014 per\u00adfec\u00adtion fol\u00adlo\u00adwed \u2014 wit\u00adhout any down\u00adti\u00adme for exis\u00adting clients. <\/span><\/p>\nPragmatic solutions instead of unnecessary bureaucracy <\/span><\/h4>\nA key suc\u00adcess fac\u00adtor was the solution\u2011driven col\u00adla\u00adbo\u00adra\u00adti\u00adon bet\u00adween the teams. Long appr\u00adoval loops? Not at ITscope. <\/span><\/p>\n\u201cThere was no wai\u00adting around for pro\u00adpo\u00adsals or com\u00adpli\u00adca\u00adted pro\u00adces\u00adses \u2014 things sim\u00adply got done; ITscope deli\u00adver\u00aded solu\u00adti\u00adons quick\u00adly,\u201d says Agethen. <\/span><\/p>\nThis prag\u00adma\u00adtic approach ensu\u00adred that chal\u00adlenges were resol\u00adved imme\u00addia\u00adte\u00adly, wit\u00adhout delay\u00ading the over\u00adall pro\u00adject. The result: the new plat\u00adform went live within just a few months. <\/span><\/p>\nCustomers embraced the transition <\/span><\/h4>\nThe clea\u00adrest sign of a suc\u00adcessful migra\u00adti\u00adon: netgo\u2019s cus\u00adto\u00admers con\u00adtin\u00adued working as if not\u00adhing had chan\u00adged \u2014 just with impro\u00adved func\u00adtion\u00ada\u00adli\u00adty. Despite the plat\u00adform tran\u00adsi\u00adti\u00adon, the cus\u00adto\u00admer base remain\u00aded sta\u00adble, with no churn. <\/span><\/p>\n\u201cThat was our goal: no sys\u00adtem shock, no unneces\u00adsa\u00adry adjus\u00adt\u00adments \u2014 just a bet\u00adter purcha\u00adsing expe\u00adri\u00adence,\u201d sum\u00adma\u00adri\u00adzes Agethen. <\/span><\/p>\nThe inte\u00adgra\u00adti\u00adon ensu\u00adred that orde\u00adring pro\u00adces\u00adses con\u00adtin\u00adued smooth\u00adly, wit\u00adhout cus\u00adto\u00admers nee\u00adding to learn a new interface. <\/span><\/p>\n<\/div><\/div><\/div>About Relindis Agethen<\/span> <\/span><\/span><\/h4><\/div>Relindis Agethen is Head of Sales at net\u00adgo and brings many years of expe\u00adri\u00adence in IT sales. She began her care\u00ader at CEMA AG, which was inte\u00adgra\u00adted into the net\u00adgo group in 2021. Today, she is respon\u00adsi\u00adble for deve\u00adlo\u00adping the cen\u00adtral\u00adhub, sup\u00adport\u00ading the net\u00adgo regi\u00adons in mar\u00adke\u00adting, and working clo\u00adse\u00adly with tech\u00adni\u00adcal teams to con\u00adti\u00adnuous\u00adly opti\u00admi\u00adze the plat\u00adform.<\/span> <\/span><\/p>\n<\/div><\/span><\/div><\/div><\/div>More efficiency, less effort: The benefits for netgo and its customers<\/span> <\/span><\/h2><\/div>Customized purchasing portals for every customer <\/span><\/h4>\nWith the ITscope inte\u00adgra\u00adti\u00adon, net\u00adgo was able to build more than 100 indi\u00advi\u00addu\u00adal purcha\u00adsing por\u00adtals \u2014 each with its own assort\u00adment, pri\u00adcing, and appr\u00adoval pro\u00adces\u00adses. Companies con\u00adti\u00adnue orde\u00adring through the cen\u00adtral\u00adhub, but their fami\u00adli\u00adar struc\u00adtu\u00adre stays intact. <\/span><\/p>\n\u201cWe\u2019ve crea\u00adted a dedi\u00adca\u00adted store with indi\u00advi\u00addu\u00adal con\u00addi\u00adti\u00adons for each cus\u00adto\u00admer. Even within a sin\u00adgle com\u00adpa\u00adny, dif\u00adfe\u00adrent depart\u00adments can see dif\u00adfe\u00adrent assort\u00adments,\u201d explains Agethen. <\/span><\/p>\nReal\u2011time data instead of manual effort <\/span><\/h4>\nCustomers can now instant\u00adly see how many units are available from which dis\u00adtri\u00adbu\u00adtor \u2014 pre\u00adcise and up to date. <\/span><\/p>\n\u201cPreviously, we only had a rough color\u2011coded dis\u00adplay; now cus\u00adto\u00admers see exact quan\u00adti\u00adties. That\u2019s a real added value,\u201d Agethen notes. <\/span><\/p>\n\u201cEspecially hel\u00adpful is the infor\u00adma\u00adti\u00adon about inco\u00adming stock and expec\u00adted deli\u00advery dates. This allows cus\u00adto\u00admers to plan their orders more effec\u00adtively, wit\u00adhout unneces\u00adsa\u00adry queries or long wai\u00adting times.\u201d <\/span><\/p>\nSuccessful scaling: Growth through optimized e-commerce processes <\/span><\/h4>\nAfter the rapid switch to ITscope, net\u00adgo first focu\u00adsed on sta\u00adbi\u00adli\u00adty \u2014 and busi\u00adness con\u00adtin\u00adued wit\u00adhout inter\u00adrup\u00adti\u00adon. Soon it beca\u00adme clear that the new solu\u00adti\u00adon not only enab\u00adled smooth ope\u00adra\u00adti\u00adons but also unlo\u00adcked new growth potential. <\/span><\/p>\nThroughout the year, net\u00adgo expan\u00added its e\u2011commerce busi\u00adness and won new cus\u00adto\u00admers for the cen\u00adtral\u00adhub. Platform usa\u00adge increased ste\u00adadi\u00adly, with more orders pro\u00adces\u00adsed month after month \u2014 under\u00adli\u00adning the effi\u00adci\u00aden\u00adcy and appeal of the new setup. <\/span><\/p>\nThis deve\u00adlo\u00adp\u00adment shows that inves\u00adt\u00ading in an API\u2011based pro\u00adcu\u00adre\u00adment solu\u00adti\u00adon not only enab\u00adled a smooth tran\u00adsi\u00adti\u00adon but also ope\u00adned the door to long\u2011term opportunities. <\/span><\/p>\n\u201cThe fle\u00adxi\u00adbi\u00adli\u00adty we gai\u00adned through ITscope is pay\u00ading off \u2014 and this is just the begin\u00adning,\u201d says Agethen. <\/span><\/p>\nEveryone benefits from high\u2011demand features <\/span><\/h4>\nA stand\u00adout fea\u00adture in the rede\u00adsi\u00adgned por\u00adtal is the Apple CTO Finder, which allows cus\u00adto\u00admers to con\u00adfi\u00adgu\u00adre cus\u00adtom Apple devices direct\u00adly in the shop. <\/span><\/p>\n\u201cWe didn\u2019t ori\u00adgi\u00adnal\u00adly have this on our radar, but demand was huge. Our cus\u00adto\u00admers use it inten\u00adsi\u00adve\u00adly \u2014 so we included it as well,\u201d says Agethen. <\/span><\/p>\nThis is one of the key advan\u00adta\u00adges of ITscope: becau\u00adse the plat\u00adform is con\u00adti\u00adnuous\u00adly enhan\u00adced, net\u00adgo auto\u00adma\u00adti\u00adcal\u00adly bene\u00adfits from every new func\u00adtion \u2014 wit\u00adhout addi\u00adtio\u00adnal effort. Improvements, new inte\u00adgra\u00adti\u00adons, or opti\u00admi\u00adzed inter\u00adfaces beco\u00adme available automatically. <\/span><\/p>\n\u201cWe don\u2019t need to retro\u00adfit any\u00adthing or place spe\u00adcial deve\u00adlo\u00adp\u00adment requests \u2014 ITscope evol\u00adves the plat\u00adform, and we bene\u00adfit,\u201d says Agethen. This dyna\u00admic gives net\u00adgo con\u00adfi\u00addence that their e\u2011commerce solu\u00adti\u00adon will remain future\u2011proof. <\/span><\/p>\n<\/div><\/div><\/div>Conclusion: Modernize successfully without disrupting operations<\/span> <\/span><\/h2><\/div><\/div><\/div>A system migration without compromises <\/span><\/h4>\nnet\u00adgo has pro\u00adven that upgrading to a modern e\u2011commerce plat\u00adform doesn\u2019t requi\u00adre com\u00adplex tran\u00adsi\u00adti\u00adons or long migra\u00adti\u00adon pha\u00adses. By inte\u00adgra\u00adting ITscope via API, the switch was seam\u00adless \u2014 wit\u00adhout requi\u00adring end cus\u00adto\u00admers to chan\u00adge their fami\u00adli\u00adar workflows. <\/span><\/p>\n\u201cWe didn\u2019t just imple\u00adment a new solu\u00adti\u00adon; we set up our sales envi\u00adron\u00adment for long-term sca\u00adla\u00adbi\u00adli\u00adty,\u201d says Agethen. <\/span><\/p>\nAPI\u2011First: The foundation for flexible IT infrastructures <\/span><\/h4>\nChoosing an API\u2011based solu\u00adti\u00adon pays off. Instead of rely\u00ading on a rigid plat\u00adform that will even\u00adtual\u00adly reach its limits, net\u00adgo stays fle\u00adxi\u00adble and can con\u00adti\u00adnue deve\u00adlo\u00adping the cen\u00adtral\u00adhub. ITscope inte\u00adgra\u00adtes seam\u00adless\u00adly into exis\u00adting IT eco\u00adsys\u00adtems and pro\u00advi\u00addes com\u00adpa\u00adnies with a powerful foun\u00adda\u00adti\u00adon for effi\u00adci\u00adent digi\u00adtal procurement. <\/span><\/p>\nITscope as a partner in digital transformation <\/span><\/h4>\nSystem inte\u00adgra\u00adtors loo\u00adking to moder\u00adni\u00adze their digi\u00adtal sales pro\u00adces\u00adses often face chal\u00adlenges simi\u00adlar to net\u00adgo: exis\u00adting struc\u00adtures must remain int\u00adact while pro\u00adces\u00adses beco\u00adme more effi\u00adci\u00adent. ITscope pro\u00advi\u00addes a solu\u00adti\u00adon that can be tail\u00ado\u00adred indi\u00advi\u00addu\u00adal\u00adly \u2014 as a stan\u00adda\u00adlo\u00adne plat\u00adform or ful\u00adly inte\u00adgra\u00adted via API. <\/span><\/p>\nWith con\u00adti\u00adnuous deve\u00adlo\u00adp\u00adment, auto\u00adma\u00adtic updates, and strong dis\u00adtri\u00adbu\u00adtor inte\u00adgra\u00adti\u00adon, ITscope offers the foun\u00adda\u00adti\u00adon for a future\u2011proof IT sales envi\u00adron\u00adment. For com\u00adpa\u00adnies see\u00adking to moder\u00adni\u00adze pro\u00adces\u00adses wit\u00adhout com\u00adpro\u00admi\u00adsing work\u00adflows, this is a solu\u00adti\u00adon that grows with their needs \u2014 just as it did for netgo. <\/span><\/p>\n<\/div><\/div><\/div><\/span><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":26,"featured_media":247427,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"wp_typography_post_enhancements_disabled":false,"footnotes":""},"categories":[199,197],"tags":[],"class_list":["post-247422","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-itscope-blog-en","category-success-stories-en"],"yoast_head":"\nnetgo relies on ITscope: A scalable B2B shop built for the future - ITscope<\/title>\n<meta name=\"description\" content=\"netgo relies on ITscope: Scalable B2B shop, fast migration, and flexible API integration for future-proof e-commerce solutions.\" \/>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"netgo relies on ITscope: A scalable B2B shop built for the future - 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The new solu\u00adti\u00adon nee\u00added to be rea\u00addy within just a few months \u2014 wit\u00adhout any limi\u00adta\u00adti\u00adons for exis\u00adting cus\u00adto\u00admers. One thing was clear: It had to be fle\u00adxi\u00adble enough to inte\u00adgra\u00adte seam\u00adless\u00adly into the cen\u00adtral\u00adhub. The Headless API from ITscope made exact\u00adly that pos\u00adsi\u00adble: the exis\u00adting B2B shop sys\u00adtem was con\u00adnec\u00adted direct\u00adly, allo\u00adwing pro\u00adduct data, orde\u00adring pro\u00adces\u00adses, and pri\u00adcing logic to run in the back\u00adground via ITscope. <\/span><\/p>\n \u201cWe were able to con\u00adti\u00adnue seam\u00adless\u00adly and offer cus\u00adto\u00admers a ful\u00adly func\u00adtion\u00adal digi\u00adtal orde\u00adring plat\u00adform at all times,\u201d says Relindis Agethen, Head of Sales at netgo. <\/span><\/p>\n net\u00adgo mas\u00adte\u00adred the migra\u00adti\u00adon in record time \u2014 crea\u00adting a solu\u00adti\u00adon that not only works, but con\u00adti\u00adnues to grow with them. This Best Practice exam\u00adp\u00adle shows how sys\u00adtem inte\u00adgra\u00adtors can moder\u00adni\u00adze digi\u00adtal sales pro\u00adces\u00adses effi\u00adci\u00adent\u00adly wit\u00adhout for\u00adcing cus\u00adto\u00admers to aban\u00addon their fami\u00adli\u00adar workflows. <\/span><\/p>\n<\/div><\/div><\/div> The net\u00adgo group is one of the lea\u00adding IT ser\u00advice pro\u00advi\u00adders in Germany, with more than 1,400 employees across over 20 loca\u00adti\u00adons. The com\u00adpa\u00adny offers cloud and mana\u00adged ser\u00advices, IT secu\u00adri\u00adty, IT infra\u00adstruc\u00adtu\u00adre, and cus\u00adto\u00admi\u00adzed soft\u00adware solu\u00adti\u00adons. With the cen\u00adtral\u00adhub, net\u00adgo pro\u00advi\u00addes a digi\u00adtal pro\u00adcu\u00adre\u00adment plat\u00adform that con\u00adnects purcha\u00adsing and IT pro\u00adces\u00adses effi\u00adci\u00adent\u00adly.<\/span> <\/span><\/p>\n<\/div><\/div><\/div> net\u00adgo wan\u00adted a solu\u00adti\u00adon that fit seam\u00adless\u00adly into exis\u00adting struc\u00adtures wit\u00adhout requi\u00adring cus\u00adto\u00admers to chan\u00adge their dai\u00adly pro\u00adces\u00adses. \u201cCustomers should con\u00adti\u00adnue purcha\u00adsing through our in-house cen\u00adtral\u00adhub, while the orde\u00adring pro\u00adces\u00adses are opti\u00admi\u00adzed in the back\u00adground,\u201d explains Agethen. A stan\u00addard out-of-the-box solu\u00adti\u00adon would have eit\u00adher dis\u00adrupt\u00aded the cus\u00adto\u00admer work\u00adflow or lacked the requi\u00adred fle\u00adxi\u00adbi\u00adli\u00adty.<\/span> <\/span><\/p>\n By inte\u00adgra\u00adting ITscope via a Headless API, net\u00adgo found exact\u00adly what was miss\u00ading: a way to embed the full func\u00adtion\u00ada\u00adli\u00adty of a B2B shop into their exis\u00adting envi\u00adron\u00adment \u2014 wit\u00adhout repla\u00adcing the front\u00adend. Order data, pro\u00adduct cata\u00adlogs, and pri\u00adces now flow direct\u00adly into the cen\u00adtral\u00adhub wit\u00adhout cus\u00adto\u00admers noti\u00adcing any chan\u00adges. Everything looks and feels the same, but behind the sce\u00adnes the pro\u00adcess is ful\u00adly optimized. <\/span><\/p>\n For net\u00adgo, this meant enorm\u00adous time savings: no dupli\u00adca\u00adte sys\u00adtems, no cum\u00adber\u00adso\u00adme work\u00adarounds \u2014 just a direct con\u00adnec\u00adtion to the ITscope ecosystem. <\/span><\/p>\n Building a cus\u00adtom plat\u00adform with full e\u2011commerce capa\u00adbi\u00adli\u00adties would have been cos\u00adt\u00adly and time\u2011consuming to main\u00adtain. ITscope, on the other hand, offers an instant\u00adly usable API that is con\u00adti\u00adnuous\u00adly enhan\u00adced. New fea\u00adtures \u2014 such as the Apple CTO Finder \u2014 beco\u00adme available to all cus\u00adto\u00admers wit\u00adhout net\u00adgo nee\u00adding to make any adjustments. <\/span><\/p>\n \u201cWe bene\u00adfit from every impro\u00adve\u00adment ITscope deli\u00advers \u2014 wit\u00adhout any addi\u00adtio\u00adnal deve\u00adlo\u00adp\u00adment work,\u201d says Agethen. This allows net\u00adgo to stay focu\u00adsed on its core busi\u00adness while the plat\u00adform auto\u00adma\u00adti\u00adcal\u00adly grows with mar\u00adket needs. <\/span><\/p>\n<\/div><\/div><\/div> \u201cWe didn\u2019t have time for leng\u00adthy test\u00ading or run\u00adning par\u00adal\u00adlel sys\u00adtems. The new shop had to work the moment we swit\u00adched over,\u201d recalls Agethen. Close col\u00adla\u00adbo\u00adra\u00adti\u00adon with ITscope resul\u00adted in a clear road\u00admap: defi\u00adne requi\u00adre\u00adments, con\u00adnect inter\u00adfaces, test \u2014 and go live. <\/span><\/p>\n To enable the rapid tran\u00adsi\u00adti\u00adon, net\u00adgo initi\u00adal\u00adly opted for a prag\u00adma\u00adtic inte\u00adrim solu\u00adti\u00adon. Throughout ear\u00adly 2024, the ITscope B2B Shops con\u00adtin\u00adued to run as a stan\u00adda\u00adlo\u00adne plat\u00adform while the inte\u00adgra\u00adti\u00adon into the cen\u00adtral\u00adhub was pre\u00adpared in parallel. <\/span><\/p>\n \u201cIt was cru\u00adcial that our cus\u00adto\u00admers could con\u00adti\u00adnue orde\u00adring imme\u00addia\u00adte\u00adly. The full inte\u00adgra\u00adti\u00adon came in the second step,\u201d says Agethen. <\/span><\/p>\n In spring 2024, the final inte\u00adgra\u00adti\u00adon into the cen\u00adtral\u00adhub was com\u00adple\u00adted. Individual cus\u00adto\u00admer por\u00adtals were seam\u00adless\u00adly migra\u00adted into the exis\u00adting envi\u00adron\u00adment. \u201cThis allo\u00adwed us to make the tran\u00adsi\u00adti\u00adon as smooth as pos\u00adsi\u00adble for cus\u00adto\u00admers,\u201d Agethen adds. Speed came first \u2014 per\u00adfec\u00adtion fol\u00adlo\u00adwed \u2014 wit\u00adhout any down\u00adti\u00adme for exis\u00adting clients. <\/span><\/p>\n A key suc\u00adcess fac\u00adtor was the solution\u2011driven col\u00adla\u00adbo\u00adra\u00adti\u00adon bet\u00adween the teams. Long appr\u00adoval loops? Not at ITscope. <\/span><\/p>\n \u201cThere was no wai\u00adting around for pro\u00adpo\u00adsals or com\u00adpli\u00adca\u00adted pro\u00adces\u00adses \u2014 things sim\u00adply got done; ITscope deli\u00adver\u00aded solu\u00adti\u00adons quick\u00adly,\u201d says Agethen. <\/span><\/p>\n This prag\u00adma\u00adtic approach ensu\u00adred that chal\u00adlenges were resol\u00adved imme\u00addia\u00adte\u00adly, wit\u00adhout delay\u00ading the over\u00adall pro\u00adject. The result: the new plat\u00adform went live within just a few months. <\/span><\/p>\n The clea\u00adrest sign of a suc\u00adcessful migra\u00adti\u00adon: netgo\u2019s cus\u00adto\u00admers con\u00adtin\u00adued working as if not\u00adhing had chan\u00adged \u2014 just with impro\u00adved func\u00adtion\u00ada\u00adli\u00adty. Despite the plat\u00adform tran\u00adsi\u00adti\u00adon, the cus\u00adto\u00admer base remain\u00aded sta\u00adble, with no churn. <\/span><\/p>\n \u201cThat was our goal: no sys\u00adtem shock, no unneces\u00adsa\u00adry adjus\u00adt\u00adments \u2014 just a bet\u00adter purcha\u00adsing expe\u00adri\u00adence,\u201d sum\u00adma\u00adri\u00adzes Agethen. <\/span><\/p>\n The inte\u00adgra\u00adti\u00adon ensu\u00adred that orde\u00adring pro\u00adces\u00adses con\u00adtin\u00adued smooth\u00adly, wit\u00adhout cus\u00adto\u00admers nee\u00adding to learn a new interface. <\/span><\/p>\n<\/div><\/div><\/div> Relindis Agethen is Head of Sales at net\u00adgo and brings many years of expe\u00adri\u00adence in IT sales. She began her care\u00ader at CEMA AG, which was inte\u00adgra\u00adted into the net\u00adgo group in 2021. Today, she is respon\u00adsi\u00adble for deve\u00adlo\u00adping the cen\u00adtral\u00adhub, sup\u00adport\u00ading the net\u00adgo regi\u00adons in mar\u00adke\u00adting, and working clo\u00adse\u00adly with tech\u00adni\u00adcal teams to con\u00adti\u00adnuous\u00adly opti\u00admi\u00adze the plat\u00adform.<\/span> <\/span><\/p>\n<\/div> With the ITscope inte\u00adgra\u00adti\u00adon, net\u00adgo was able to build more than 100 indi\u00advi\u00addu\u00adal purcha\u00adsing por\u00adtals \u2014 each with its own assort\u00adment, pri\u00adcing, and appr\u00adoval pro\u00adces\u00adses. Companies con\u00adti\u00adnue orde\u00adring through the cen\u00adtral\u00adhub, but their fami\u00adli\u00adar struc\u00adtu\u00adre stays intact. <\/span><\/p>\n \u201cWe\u2019ve crea\u00adted a dedi\u00adca\u00adted store with indi\u00advi\u00addu\u00adal con\u00addi\u00adti\u00adons for each cus\u00adto\u00admer. Even within a sin\u00adgle com\u00adpa\u00adny, dif\u00adfe\u00adrent depart\u00adments can see dif\u00adfe\u00adrent assort\u00adments,\u201d explains Agethen. <\/span><\/p>\n Customers can now instant\u00adly see how many units are available from which dis\u00adtri\u00adbu\u00adtor \u2014 pre\u00adcise and up to date. <\/span><\/p>\n \u201cPreviously, we only had a rough color\u2011coded dis\u00adplay; now cus\u00adto\u00admers see exact quan\u00adti\u00adties. That\u2019s a real added value,\u201d Agethen notes. <\/span><\/p>\n \u201cEspecially hel\u00adpful is the infor\u00adma\u00adti\u00adon about inco\u00adming stock and expec\u00adted deli\u00advery dates. This allows cus\u00adto\u00admers to plan their orders more effec\u00adtively, wit\u00adhout unneces\u00adsa\u00adry queries or long wai\u00adting times.\u201d <\/span><\/p>\n After the rapid switch to ITscope, net\u00adgo first focu\u00adsed on sta\u00adbi\u00adli\u00adty \u2014 and busi\u00adness con\u00adtin\u00adued wit\u00adhout inter\u00adrup\u00adti\u00adon. Soon it beca\u00adme clear that the new solu\u00adti\u00adon not only enab\u00adled smooth ope\u00adra\u00adti\u00adons but also unlo\u00adcked new growth potential. <\/span><\/p>\n Throughout the year, net\u00adgo expan\u00added its e\u2011commerce busi\u00adness and won new cus\u00adto\u00admers for the cen\u00adtral\u00adhub. Platform usa\u00adge increased ste\u00adadi\u00adly, with more orders pro\u00adces\u00adsed month after month \u2014 under\u00adli\u00adning the effi\u00adci\u00aden\u00adcy and appeal of the new setup. <\/span><\/p>\n This deve\u00adlo\u00adp\u00adment shows that inves\u00adt\u00ading in an API\u2011based pro\u00adcu\u00adre\u00adment solu\u00adti\u00adon not only enab\u00adled a smooth tran\u00adsi\u00adti\u00adon but also ope\u00adned the door to long\u2011term opportunities. <\/span><\/p>\n \u201cThe fle\u00adxi\u00adbi\u00adli\u00adty we gai\u00adned through ITscope is pay\u00ading off \u2014 and this is just the begin\u00adning,\u201d says Agethen. <\/span><\/p>\n A stand\u00adout fea\u00adture in the rede\u00adsi\u00adgned por\u00adtal is the Apple CTO Finder, which allows cus\u00adto\u00admers to con\u00adfi\u00adgu\u00adre cus\u00adtom Apple devices direct\u00adly in the shop. <\/span><\/p>\n \u201cWe didn\u2019t ori\u00adgi\u00adnal\u00adly have this on our radar, but demand was huge. Our cus\u00adto\u00admers use it inten\u00adsi\u00adve\u00adly \u2014 so we included it as well,\u201d says Agethen. <\/span><\/p>\n This is one of the key advan\u00adta\u00adges of ITscope: becau\u00adse the plat\u00adform is con\u00adti\u00adnuous\u00adly enhan\u00adced, net\u00adgo auto\u00adma\u00adti\u00adcal\u00adly bene\u00adfits from every new func\u00adtion \u2014 wit\u00adhout addi\u00adtio\u00adnal effort. Improvements, new inte\u00adgra\u00adti\u00adons, or opti\u00admi\u00adzed inter\u00adfaces beco\u00adme available automatically. <\/span><\/p>\n \u201cWe don\u2019t need to retro\u00adfit any\u00adthing or place spe\u00adcial deve\u00adlo\u00adp\u00adment requests \u2014 ITscope evol\u00adves the plat\u00adform, and we bene\u00adfit,\u201d says Agethen. This dyna\u00admic gives net\u00adgo con\u00adfi\u00addence that their e\u2011commerce solu\u00adti\u00adon will remain future\u2011proof. <\/span><\/p>\n<\/div><\/div><\/div> net\u00adgo has pro\u00adven that upgrading to a modern e\u2011commerce plat\u00adform doesn\u2019t requi\u00adre com\u00adplex tran\u00adsi\u00adti\u00adons or long migra\u00adti\u00adon pha\u00adses. By inte\u00adgra\u00adting ITscope via API, the switch was seam\u00adless \u2014 wit\u00adhout requi\u00adring end cus\u00adto\u00admers to chan\u00adge their fami\u00adli\u00adar workflows. <\/span><\/p>\n \u201cWe didn\u2019t just imple\u00adment a new solu\u00adti\u00adon; we set up our sales envi\u00adron\u00adment for long-term sca\u00adla\u00adbi\u00adli\u00adty,\u201d says Agethen. <\/span><\/p>\n Choosing an API\u2011based solu\u00adti\u00adon pays off. Instead of rely\u00ading on a rigid plat\u00adform that will even\u00adtual\u00adly reach its limits, net\u00adgo stays fle\u00adxi\u00adble and can con\u00adti\u00adnue deve\u00adlo\u00adping the cen\u00adtral\u00adhub. ITscope inte\u00adgra\u00adtes seam\u00adless\u00adly into exis\u00adting IT eco\u00adsys\u00adtems and pro\u00advi\u00addes com\u00adpa\u00adnies with a powerful foun\u00adda\u00adti\u00adon for effi\u00adci\u00adent digi\u00adtal procurement. <\/span><\/p>\n System inte\u00adgra\u00adtors loo\u00adking to moder\u00adni\u00adze their digi\u00adtal sales pro\u00adces\u00adses often face chal\u00adlenges simi\u00adlar to net\u00adgo: exis\u00adting struc\u00adtures must remain int\u00adact while pro\u00adces\u00adses beco\u00adme more effi\u00adci\u00adent. ITscope pro\u00advi\u00addes a solu\u00adti\u00adon that can be tail\u00ado\u00adred indi\u00advi\u00addu\u00adal\u00adly \u2014 as a stan\u00adda\u00adlo\u00adne plat\u00adform or ful\u00adly inte\u00adgra\u00adted via API. <\/span><\/p>\n With con\u00adti\u00adnuous deve\u00adlo\u00adp\u00adment, auto\u00adma\u00adtic updates, and strong dis\u00adtri\u00adbu\u00adtor inte\u00adgra\u00adti\u00adon, ITscope offers the foun\u00adda\u00adti\u00adon for a future\u2011proof IT sales envi\u00adron\u00adment. For com\u00adpa\u00adnies see\u00adking to moder\u00adni\u00adze pro\u00adces\u00adses wit\u00adhout com\u00adpro\u00admi\u00adsing work\u00adflows, this is a solu\u00adti\u00adon that grows with their needs \u2014 just as it did for netgo. <\/span><\/p>\n<\/div><\/div><\/div>What IT companies can learn from this project <\/span><\/h4>\n
About netgo<\/span><\/h4><\/div>
<\/span><\/div><\/div><\/div>No compromises: Why netgo chose an API-based solution<\/span> <\/span><\/h2><\/div>
Headless API \u2014 the bridge between systems <\/span><\/h4>\n
Flexibility without development overhead <\/span><\/h4>\n
A smooth transition without disruption<\/span> <\/span><\/h2><\/div>
Pragmatic solutions instead of unnecessary bureaucracy <\/span><\/h4>\n
Customers embraced the transition <\/span><\/h4>\n
About Relindis Agethen<\/span> <\/span><\/span><\/h4><\/div>
<\/span><\/div><\/div><\/div>More efficiency, less effort: The benefits for netgo and its customers<\/span> <\/span><\/h2><\/div>
Customized purchasing portals for every customer <\/span><\/h4>\n
Real\u2011time data instead of manual effort <\/span><\/h4>\n
Successful scaling: Growth through optimized e-commerce processes <\/span><\/h4>\n
Everyone benefits from high\u2011demand features <\/span><\/h4>\n
Conclusion: Modernize successfully without disrupting operations<\/span> <\/span><\/h2><\/div><\/div><\/div>
A system migration without compromises <\/span><\/h4>\n
API\u2011First: The foundation for flexible IT infrastructures <\/span><\/h4>\n
ITscope as a partner in digital transformation <\/span><\/h4>\n
<\/span><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":26,"featured_media":247427,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"wp_typography_post_enhancements_disabled":false,"footnotes":""},"categories":[199,197],"tags":[],"class_list":["post-247422","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-itscope-blog-en","category-success-stories-en"],"yoast_head":"\n