{"id":244912,"date":"2022-06-27T14:24:50","date_gmt":"2022-06-27T12:24:50","guid":{"rendered":"https:\/\/www.itscope.com\/?p=244912"},"modified":"2026-01-13T10:08:16","modified_gmt":"2026-01-13T08:08:16","slug":"maverick-buying","status":"publish","type":"post","link":"https:\/\/www.itscope.com\/en\/maverick-buying\/","title":{"rendered":"Maverick buying - getting a grip on uncontrolled purchases"},"content":{"rendered":"

Uncoordinated pro\u00adcu\u00adre\u00adment pro\u00adces\u00adses<\/strong> are an all-too-common occur\u00adrence \u2013 not just for office sup\u00adpli\u00ades, but also for ITC pro\u00adducts. Individual depart\u00adments order pro\u00adducts wit\u00adhout invol\u00adving the pro\u00adcu\u00adre\u00adment depart\u00adment, thus caus\u00ading high addi\u00adtio\u00adnal inter\u00adnal cos\u00adts. We explo\u00adre the cau\u00adses behind this wild buy\u00ading beha\u00adviour, also known as maverick buy\u00ading, and reve\u00adal stra\u00adte\u00adgies to bring order back into your procurement.<\/p>\n

In the con\u00adtext of pro\u00adcu\u00adre\u00adment, the term maverick refers to buy\u00ading single-handedly<\/strong>. There are various reasons<\/a> why depart\u00adments purcha\u00adse on their own ins\u00adtead of going through the cen\u00adtral pro\u00adcu\u00adre\u00adment depart\u00adment. In many com\u00adpa\u00adnies, for exam\u00adp\u00adle, the\u00adre is a lack of com\u00admu\u00adni\u00adca\u00adti\u00adon and trans\u00adpa\u00adren\u00adcy regar\u00adding exis\u00adting pro\u00adces\u00adses and frame\u00adwork agree\u00adments. Underestimating the exper\u00adti\u00adse of the pro\u00adcu\u00adre\u00adment depart\u00adment, urgent needs not being met quick\u00adly enough or per\u00adso\u00adnal pre\u00adfe\u00adren\u00adces can also influence the decision.<\/p>\n

A stu\u00addy<\/a> by WUCATO Marketplace GmbH shows that maverick buy\u00ading should not be unde\u00adre\u00adsti\u00adma\u00adted, espe\u00adci\u00adal\u00adly in the ITC envi\u00adron\u00adment. 11% of respond\u00adents sta\u00adte that they often buy \u2018wild\u00adly\u2019 in the area of \u2018Electrical\/IT\u2019 goods<\/strong> \u2013 in addi\u00adti\u00adon to the front-runners \u2018Office sup\u00adpli\u00ades\u2019 and \u2018Workwear\u2019.<\/p>\n<\/div>

<\/span>
Source: WUCATO Marketplace GmbH | 'Beschaffung von Betriebsmitteln'<\/h6><\/div><\/div><\/div>

However, maverick buy\u00ading can also offer advan\u00adta\u00adges \u2013 which is why it occurs again and again despi\u00adte various pre\u00adven\u00adta\u00adti\u00adve mea\u00adsu\u00adres. Special offers can be exploi\u00adted and depart\u00adments are gene\u00adral\u00adly able to respond fas\u00adter and with more fle\u00adxi\u00adbi\u00adli\u00adty \u2013 but the\u00adse upsi\u00addes are hard\u00adly in pro\u00adpor\u00adti\u00adon to the dis\u00adad\u00advan\u00adta\u00adges. Namely: the pro\u00adces\u00adses are uncoor\u00addi\u00adna\u00adted, the\u00adre is a lack of cost trans\u00adpa\u00adren\u00adcy and both purcha\u00adse as well as any main\u00adten\u00adan\u00adce cos\u00adts are signi\u00adfi\u00adcant\u00adly hig\u00adher. Overall, the stu\u00addy by WUCATO also shows that more than half of the buy\u00aders sur\u00advey\u00aded see poten\u00adti\u00adal savings of up to 20% of total purcha\u00adsing cos\u00adts <\/strong>if the\u00adre was no maverick buy\u00ading in their com\u00adpa\u00adny. On avera\u00adge, an esti\u00adma\u00adted 24% of total cos\u00adts could be saved.<\/p>\n<\/div>

<\/span>
Source: WUCATO Marketplace GmbH | 'Beschaffung von Betriebsmitteln'<\/h6><\/div><\/div><\/div>

It can also be pro\u00adble\u00adma\u00adtic for sys\u00adtem hou\u00adses, which in this case are affec\u00adted by maverick buy\u00ading from the view of a ser\u00advice pro\u00advi\u00adder or sup\u00adpli\u00ader. Orders are no lon\u00adger recei\u00adved from the pro\u00adcu\u00adre\u00adment depart\u00adment of their busi\u00adness cus\u00adto\u00admers, but direct\u00adly from the spe\u00adcia\u00adlist depart\u00adments. Disregarding exis\u00adting frame\u00adwork agree\u00adments or fal\u00adling short of agreed mini\u00admum order quan\u00adti\u00adties may not only cost the cus\u00adto\u00admer dear\u00adly, but also have a nega\u00adti\u00adve impact on the busi\u00adness rela\u00adti\u00adonship<\/strong>. Therefore, it is best to cla\u00adri\u00adfy with cus\u00adto\u00admers before\u00adhand how you as a sys\u00adtem house can best deal with any maverick orders, and at the same time help to con\u00adtain maverick buy\u00ading on the part of your customers.<\/p>\n

So, from a wide varie\u00adty of points of view, it is enti\u00adre\u00adly in the inte\u00adrest of com\u00adpa\u00adnies to hand\u00adle orde\u00adring pro\u00adces\u00adses as cen\u00adtral\u00adly as pos\u00adsi\u00adble<\/strong> in order to pre\u00advent maverick buy\u00ading. Especially in the ITC sec\u00adtor, this can be achie\u00adved via a direct inte\u00adgra\u00adti\u00adon bet\u00adween the eProcurement sys\u00adtem<\/strong> and the shop(s) of the respec\u00adti\u00adve sup\u00adpli\u00ader. If sys\u00adtem hou\u00adses, which in this case take on the role of sup\u00adpli\u00ader, can\u00adnot \u2018dock\u2019 onto the cor\u00adre\u00adspon\u00adding eProcurement sys\u00adtem of their busi\u00adness cus\u00adto\u00admers, they will most likely not be con\u00adside\u00adred for an order. Conversely, thanks to the simp\u00adle and prac\u00adti\u00adcal pro\u00adcu\u00adre\u00adment pro\u00adcess, con\u00adtract loyal\u00adty to the sys\u00adtem house grows<\/strong>. And cus\u00adto\u00admers that can buy wit\u00adhout fuss don\u2019t just buy rea\u00addi\u00adly and often, but are also able to coun\u00adter\u00adact maverick buy\u00ading at the same time.<\/p>\n

Would you like to learn more about how sys\u00adtem hou\u00adses can crea\u00adte sus\u00adtainable cus\u00adto\u00admer loyal\u00adty<\/strong> by lin\u00adking their cus\u00adto\u00admers\u2019 eProcurement sys\u00adtems to their cus\u00adto\u00admer por\u00adtal or shop? Our eProcurement Guide pro\u00advi\u00addes you with all the infor\u00adma\u00adti\u00adon you need about PunchOut inte\u00adgra\u00adti\u00adons and the inte\u00adgra\u00adti\u00adon of eProcurement systems.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":26,"featured_media":244909,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"wp_typography_post_enhancements_disabled":false,"footnotes":""},"categories":[191],"tags":[],"class_list":["post-244912","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-platform"],"yoast_head":"\nMaverick buying - getting a grip on uncontrolled purchases - ITscope<\/title>\n<meta name=\"description\" content=\"We explore the causes behind maverick buying and reveal ways to bring order back into your procurement.\" \/>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Maverick buying - 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