{"id":241131,"date":"2024-04-19T16:57:11","date_gmt":"2024-04-19T14:57:11","guid":{"rendered":"https:\/\/www.itscope.com\/?p=241131"},"modified":"2025-07-01T17:06:04","modified_gmt":"2025-07-01T15:06:04","slug":"digital-transformation-in-sme-maxbenedikt","status":"publish","type":"post","link":"https:\/\/www.itscope.com\/en\/digital-transformation-in-sme-maxbenedikt\/","title":{"rendered":"Innovation meets efficiency: the maxbenedikt-story"},"content":{"rendered":"

The max\u00adbe\u00adne\u00addikt GmbH from Neuenhaus in Lower Saxony has not only mas\u00adte\u00adred but actively shaped the digi\u00adtal trans\u00adfor\u00adma\u00adti\u00adon in the medium-sized sec\u00adtor. In this inspi\u00adring suc\u00adcess sto\u00adry, we show\u00adca\u00adse how this inno\u00adva\u00adti\u00adve sys\u00adtem house uti\u00adli\u00adzes ITscope to opti\u00admi\u00adze pro\u00adces\u00adses, rede\u00adfi\u00adne cus\u00adto\u00admer ser\u00advice, and stay ahead of the com\u00adpe\u00adti\u00adti\u00adon. Discover the key stra\u00adte\u00adgies and spe\u00adci\u00adfic actions that have pro\u00adpel\u00adled max\u00adbe\u00adne\u00addikt to the fore\u00adfront. Be inspi\u00adred and learn how your com\u00adpa\u00adny can suc\u00adcessful\u00adly embrace digi\u00adtal trans\u00adfor\u00adma\u00adti\u00adon and stand out from the crowd.<\/p>\n<\/div>

Digitalization as a growth driver for SMEs<\/h2><\/div>

max\u00adbe\u00adne\u00addikt GmbH has under\u00adgo\u00adne a remar\u00adkab\u00adle trans\u00adfor\u00adma\u00adti\u00adon. Managing Director Florian Teltscher was an ear\u00adly adop\u00adter of bench\u00admar\u00adking tools such as ITscope, thus crea\u00adting a com\u00adpe\u00adti\u00adti\u00adve advan\u00adta\u00adge through tech\u00adno\u00adlo\u00adgy. Digitization and auto\u00adma\u00adti\u00adon are cen\u00adtral to the com\u00adpa\u00adny. \u201cThat is why we some\u00adti\u00admes deve\u00adlop our own inter\u00adfaces to opti\u00admi\u00adze our pro\u00adces\u00adses, for exam\u00adp\u00adle in accoun\u00adting,\u201d explains Teltscher. This con\u00adstant search for inno\u00adva\u00adti\u00adon led max\u00adbe\u00adne\u00addikt to a tool that beca\u00adme a game chan\u00adger: ITscope.<\/p>\n<\/div><\/div><\/div>

<\/span>
Florian Teltscher, maxbenedikt<\/h6><\/div><\/div><\/div><\/div><\/div><\/div>

ITscope as a game changer: how the transformation process changed maxbenedikt<\/h2><\/div>

In order to prepa\u00adre the com\u00adpa\u00adny for the future, max\u00adbe\u00adne\u00addikt nee\u00added an effec\u00adti\u00adve solu\u00adti\u00adon. After eva\u00adlua\u00adting seve\u00adral opti\u00adons, ITscope was cho\u00adsen. The tool pro\u00admi\u00adsed not only a sim\u00adpli\u00adfi\u00adca\u00adti\u00adon of the pro\u00adcu\u00adre\u00adment pro\u00adces\u00adses, but also an inno\u00adva\u00adti\u00adve assort\u00adment and ful\u00adfill\u00adment thanks to the inte\u00adgra\u00adti\u00adon with the ERP sys\u00adtem weclapp. In order to opti\u00admal\u00adly com\u00adbi\u00adne the strengths of the indi\u00advi\u00addu\u00adal plat\u00adforms, the employees at max\u00adbe\u00adne\u00addikt also use other tools such as EGIS. \u201cBut ITscope is sim\u00adply miles ahead in terms of its fea\u00adture set,\u201d says Teltscher.<\/p>\n<\/div>

Challenges and opportunities of digital transformation<\/h3><\/div>

Through their expe\u00adri\u00adence with various pro\u00adcu\u00adre\u00adment tools, the team at max\u00adbe\u00adne\u00addikt has come to app\u00adre\u00adcia\u00adte the value of an intui\u00adti\u00adve and feature-rich plat\u00adform. \u201cITscope imme\u00addia\u00adte\u00adly impres\u00adsed us with its user-friendly inter\u00adface and exten\u00adsi\u00adve pri\u00adce and avai\u00adla\u00adbi\u00adli\u00adty ana\u00adly\u00adsis capa\u00adbi\u00adli\u00adties,\u201d says Teltscher. \u201cWe use it every day!\u201d Another key fac\u00adtor in the choice of tool was ITscope\u2019s abili\u00adty to seam\u00adless\u00adly inte\u00adgra\u00adte with weclapp, giving max\u00adbe\u00adne\u00addikt the fle\u00adxi\u00adbi\u00adli\u00adty it nee\u00added to make pro\u00adces\u00adses effi\u00adci\u00adent and effective.<\/p>\n<\/div>

Seamless integration: ERP systems and digital tools in harmony<\/h3><\/div>

Introducing ITscope into the ERP sys\u00adtem was a major step towards auto\u00adma\u00adti\u00adon and increased effi\u00adci\u00aden\u00adcy that requi\u00adred careful plan\u00adning and cus\u00adto\u00admiza\u00adti\u00adon. The col\u00adla\u00adbo\u00adra\u00adti\u00adon with ITscope went smooth\u00adly, as both teams work\u00aded clo\u00adse\u00adly tog\u00ade\u00adther to meet max\u00adbe\u00adne\u00addik\u00adt\u2019s spe\u00adci\u00adfic requi\u00adre\u00adments. \u201cIn fact, the recom\u00admen\u00adda\u00adti\u00adon for the weclapp ERP sys\u00adtem also came via ITscope,\u201d says the mana\u00adging direc\u00adtor. \u201cPreviously, we used Vario and even pro\u00adgrammed an inter\u00adface for it our\u00adsel\u00adves becau\u00adse we did\u00adn\u2019t like the stan\u00addard Vario inte\u00adgra\u00adti\u00adon with ITscope<\/span><\/a>\u201d.<\/p>\n<\/div>

Digital efficiency in daily business: transparency and speed with ITscope<\/h2><\/div>

Daily use with clear benefits<\/h3><\/div>

Florian Teltscher empha\u00adsi\u00adzes the dai\u00adly importance of ITscope for max\u00adbe\u00adne\u00addikt: \u201cWe espe\u00adci\u00adal\u00adly app\u00adre\u00adcia\u00adte the trans\u00adpa\u00adren\u00adcy regar\u00adding pri\u00adces and avai\u00adla\u00adbi\u00adli\u00adty. It allows us to play with open cards \u2013 both intern\u00adal\u00adly and with our cus\u00adto\u00admers and sup\u00adpli\u00aders. This open\u00adness pro\u00admo\u00adtes a high level of trust and makes decision-making pro\u00adces\u00adses much easier.<\/p>\n<\/div>

Digital sales rethought: B2B online shops and digitization in SMEs<\/h3><\/div>
<\/span><\/div><\/div><\/div>

In addi\u00adti\u00adon to the e\u2011procurement func\u00adtions, max\u00adbe\u00adne\u00addikt also uses ITscope Sales<\/span><\/a> to offer its cus\u00adto\u00admers indi\u00advi\u00addu\u00adal B2B shops. One of the first cus\u00adto\u00admers, Lebenshilfe Nordhorn, shows how the solu\u00adti\u00adon sim\u00adpli\u00adfies com\u00admu\u00adni\u00adca\u00adti\u00adon and orde\u00adring pro\u00adces\u00adses: \u201cThanks to the B2B store, employees no lon\u00adger have to call us for inqui\u00adries, which makes the pro\u00adcess more effi\u00adci\u00adent for both sides,\u201d reports Teltscher. From the appro\u00adxi\u00adm\u00adate\u00adly 7 mil\u00adli\u00adon ITscope items, max\u00adbe\u00adne\u00addikt offers its cus\u00adto\u00admers a sel\u00adec\u00adtion of more than 4 mil\u00adli\u00adon items and thus a com\u00adpre\u00adhen\u00adsi\u00adve search faci\u00adli\u00adty with the opti\u00adon of orde\u00adring direct\u00adly from the sys\u00adtem house.<\/p>\n<\/div><\/div><\/div><\/div>

On-site service for setting up the e-commerce solution<\/h3><\/div>

The launch of the B2B store was a seam\u00adless pro\u00adcess, thanks to the col\u00adla\u00adbo\u00adra\u00adti\u00adve efforts with ITscope. \u201cAndreas Lanfer from ITscope, who lives just a stone\u2019s throw away, was on hand to assist in set\u00adting ever\u00ady\u00adthing up \u2013 it was a fan\u00adta\u00adstic expe\u00adri\u00adence!\u201d Teltscher exclai\u00admed. Leveraging direct access to ITscope data, the B2B stores were swift\u00adly estab\u00adlished, bran\u00added, and per\u00adso\u00adna\u00adli\u00adzed within minu\u00adtes. Now, hand-picked cus\u00adto\u00admers of max\u00adbe\u00adne\u00addikt have the con\u00adve\u00adni\u00adence of brow\u00adsing and pla\u00adcing orders direct\u00adly through their per\u00adso\u00adna\u00adli\u00adzed online store at the sys\u00adtem house.<\/p>\n<\/div>

The success: system house with its finger on the pulse<\/h2><\/div>

Digital proximity: The path to stronger customer relationships<\/h3><\/div>

The inte\u00adgra\u00adti\u00adon of ITscope into max\u00adbe\u00adne\u00addikt GmbH\u2019s busi\u00adness ope\u00adra\u00adti\u00adons not only enhan\u00adced effi\u00adci\u00aden\u00adcy but also revo\u00adlu\u00adtio\u00adni\u00adzed cus\u00adto\u00admer enga\u00adge\u00adment. An out\u00adstan\u00adding fea\u00adture of the ITscope B2B store that reso\u00adna\u00adtes with Florian Teltscher is the live chat func\u00adtion\u00ada\u00adli\u00adty within the quo\u00adta\u00adti\u00adon tool. This real-time chat empowers cus\u00adto\u00admers to review and modi\u00adfy quo\u00adtes instant\u00adly. Teltscher high\u00adlights, \u201cCustomers value the prompt updates and direct com\u00admu\u00adni\u00adca\u00adti\u00adon for refi\u00adning their quo\u00adtes. The trans\u00adpa\u00adren\u00adcy and effec\u00adti\u00adve\u00adness of this tool are inva\u00adluable for both our sales team and clients.\u201d<\/p>\n<\/div>

Transparent processes as the foundation for trust and success<\/h3><\/div>

Measurable suc\u00adces\u00adses under\u00adline this posi\u00adti\u00adve development.
The effi\u00adci\u00aden\u00adcy of quo\u00adta\u00adti\u00adon crea\u00adti\u00adon and order pro\u00adces\u00adsing has impro\u00adved signi\u00adfi\u00adcant\u00adly. \u201cWe use ITscope on a dai\u00adly basis to compa\u00adre pri\u00adces and avai\u00adla\u00adbi\u00adli\u00adty and also share the infor\u00adma\u00adti\u00adon with our cus\u00adto\u00admers and sup\u00adpli\u00aders. This type of trans\u00adpa\u00adren\u00adcy chan\u00adges the rules of the game \u2013 it crea\u00adtes an envi\u00adron\u00adment of trust and streng\u00adthens our rela\u00adti\u00adonships in the long term,\u201d says Florian Teltscher, explai\u00adning the benefits.<\/p>\n<\/div><\/div><\/div>

<\/span><\/div><\/div><\/div><\/div>

Looking ahead: digitalisation ahoy!<\/h3><\/div>

In terms of the future, max\u00adbe\u00adne\u00addikt plans to con\u00adti\u00adnue along the path of digi\u00adta\u00adli\u00adsa\u00adti\u00adon and auto\u00adma\u00adti\u00adon. \u201cI would pre\u00adfer to use ITscope as a cus\u00adto\u00admer por\u00adtal that enables even clo\u00adser inter\u00adac\u00adtion and fur\u00adther sim\u00adpli\u00adfies pro\u00adces\u00adses,\u201d says Florian Teltscher, who wants to make inter\u00adac\u00adtion with his cus\u00adto\u00admers even more advan\u00adced. He has defi\u00adni\u00adte\u00adly cho\u00adsen the right part\u00adner for this in ITscope, as the plat\u00adform makers are always open to inno\u00adva\u00adti\u00adve ide\u00adas and con\u00adcepts and have even set up their own feed\u00adback por\u00adtal<\/span><\/a> for this purpose.<\/p>\n<\/div>

Digital transformation as the key to success<\/h2><\/div>

The com\u00admit\u00adment to con\u00adti\u00adnuous improvement
and inno\u00adva\u00adti\u00adon is deep\u00adly roo\u00adted in max\u00adbe\u00adne\u00addik\u00adt\u2019s cor\u00adpo\u00adra\u00adte cul\u00adtu\u00adre. \u201cIt is cru\u00adcial not only to react to chan\u00adge, but to actively seek solu\u00adti\u00adons that make our day-to-day work easier and take our cus\u00adto\u00admer ser\u00advice to a new level,\u201d empha\u00adsi\u00adzes Florian Teltscher. The cou\u00adra\u00adge to chan\u00adge, the sel\u00adec\u00adtion of the right part\u00adners and a strong focus on cus\u00adto\u00admer needs lead to sus\u00adtainable suc\u00adcess. With ITscope, max\u00adbe\u00adne\u00addikt GmbH has not only opti\u00admi\u00adzed inter\u00adnal pro\u00adces\u00adses, but also surchar\u00adged a new chap\u00adter in the cus\u00adto\u00admer rela\u00adti\u00adonship \u2013 a chap\u00adter that is cha\u00adrac\u00adte\u00adri\u00adzed by effi\u00adci\u00aden\u00adcy, trans\u00adpa\u00adren\u00adcy and joint growth.<\/p>\n

Would you also like to find out how your com\u00adpa\u00adny can bene\u00adfit from ITscope? We would be hap\u00adpy to advi\u00adse you on ERP inte\u00adgra\u00adti\u00adon or a B2B online store.<\/p>\n<\/div><\/div><\/div>

<\/a><\/span><\/div><\/div><\/div><\/div><\/div><\/div>
Contact us<\/span><\/a><\/div>

Florian Max Teltscher<\/strong> foun\u00added max\u00adbe\u00adne\u00addikt GmbH in 2014 tog\u00ade\u00adther with his brot\u00adher and is today the sole mana\u00adging direc\u00adtor of the sys\u00adtem house. With his pas\u00adsi\u00adon for inno\u00adva\u00adti\u00adon com\u00adbi\u00adned with his entre\u00adpre\u00adneu\u00adri\u00adal spi\u00adrit, he set up his own busi\u00adness back in 2001. Under his lea\u00adder\u00adship, max\u00adbe\u00adne\u00addikt has estab\u00adlished its\u00adelf as a relia\u00adble part\u00adner for indi\u00advi\u00addu\u00adal IT requirements.<\/p>\n

The max\u00adbe\u00adne\u00addikt GmbH<\/strong> is a sys\u00adtem house based in Neuenhaus, Lower Saxony and offers cus\u00adto\u00admi\u00adzed IT solu\u00adti\u00adons and ser\u00advices. In addi\u00adti\u00adon to the tra\u00addi\u00adtio\u00adnal IT sys\u00adtem house busi\u00adness with small and medium-sized com\u00adpa\u00adnies, the com\u00adpa\u00adny is also acti\u00adve in the pro\u00adject busi\u00adness, equip\u00adping emer\u00adgen\u00adcy vehic\u00adles, for exam\u00adp\u00adle. The appro\u00adxi\u00adm\u00adate\u00adly 30 employees help cus\u00adto\u00admers to opti\u00admi\u00adze and sim\u00adpli\u00adfy their IT-supported work processes.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"

Erfahren Sie, wie max\u00adbe\u00adne\u00addikt die digi\u00adta\u00adle Transformation im Mittelstand erfolg\u00adreich umsetzt und ent\u00adde\u00adcken Sie Strategien f\u00fcr Effizienz und Kundenbindung.<\/p>\n","protected":false},"author":22,"featured_media":240385,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"wp_typography_post_enhancements_disabled":false,"footnotes":""},"categories":[197],"tags":[],"class_list":["post-241131","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-success-stories-en"],"yoast_head":"\nInnovation meets efficiency: the maxbenedikt-story - Blog- ITscope<\/title>\n<meta name=\"description\" content=\"Discover how maxbenedikt GmbH embraced digital transformation, optimizing processes, redefining customer service, and standing out in the market.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.itscope.com\/en\/digital-transformation-in-sme-maxbenedikt\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Innovation meets efficiency: the maxbenedikt-story - Blog- ITscope\" \/>\n<meta property=\"og:description\" content=\"Discover how maxbenedikt GmbH embraced digital transformation, optimizing processes, redefining customer service, and standing out in the market.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.itscope.com\/en\/digital-transformation-in-sme-maxbenedikt\/\" \/>\n<meta property=\"og:site_name\" content=\"ITscope\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ITscopeGmbH\" \/>\n<meta property=\"article:published_time\" content=\"2024-04-19T14:57:11+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-01T15:06:04+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.itscope.com\/wp-content\/uploads\/2024\/04\/maxbenedikt-it-edv-support-4.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"960\" \/>\n\t<meta property=\"og:image:height\" content=\"640\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Katja T\u00e4ubel\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Katja T\u00e4ubel\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"8 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":[\"Article\",\"BlogPosting\"],\"@id\":\"https:\\\/\\\/www.itscope.com\\\/en\\\/digital-transformation-in-sme-maxbenedikt\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.itscope.com\\\/en\\\/digital-transformation-in-sme-maxbenedikt\\\/\"},\"author\":{\"name\":\"Katja T\u00e4ubel\",\"@id\":\"https:\\\/\\\/www.itscope.com\\\/en\\\/#\\\/schema\\\/person\\\/284063f1f4fd80e4bfa3563a89bf326a\"},\"headline\":\"Innovation meets efficiency: the maxbenedikt-story\",\"datePublished\":\"2024-04-19T14:57:11+00:00\",\"dateModified\":\"2025-07-01T15:06:04+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.itscope.com\\\/en\\\/digital-transformation-in-sme-maxbenedikt\\\/\"},\"wordCount\":6393,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/www.itscope.com\\\/en\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.itscope.com\\\/en\\\/digital-transformation-in-sme-maxbenedikt\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.itscope.com\\\/wp-content\\\/uploads\\\/2024\\\/04\\\/maxbenedikt-it-edv-support-4.jpg\",\"articleSection\":[\"Success Stories\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.itscope.com\\\/en\\\/digital-transformation-in-sme-maxbenedikt\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.itscope.com\\\/en\\\/digital-transformation-in-sme-maxbenedikt\\\/\",\"url\":\"https:\\\/\\\/www.itscope.com\\\/en\\\/digital-transformation-in-sme-maxbenedikt\\\/\",\"name\":\"Innovation meets efficiency: the maxbenedikt-story - Blog- ITscope\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.itscope.com\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.itscope.com\\\/en\\\/digital-transformation-in-sme-maxbenedikt\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.itscope.com\\\/en\\\/digital-transformation-in-sme-maxbenedikt\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.itscope.com\\\/wp-content\\\/uploads\\\/2024\\\/04\\\/maxbenedikt-it-edv-support-4.jpg\",\"datePublished\":\"2024-04-19T14:57:11+00:00\",\"dateModified\":\"2025-07-01T15:06:04+00:00\",\"description\":\"Discover how maxbenedikt GmbH embraced digital transformation, optimizing processes, redefining customer service, and standing out in the market.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.itscope.com\\\/en\\\/digital-transformation-in-sme-maxbenedikt\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.itscope.com\\\/en\\\/digital-transformation-in-sme-maxbenedikt\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.itscope.com\\\/en\\\/digital-transformation-in-sme-maxbenedikt\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.itscope.com\\\/wp-content\\\/uploads\\\/2024\\\/04\\\/maxbenedikt-it-edv-support-4.jpg\",\"contentUrl\":\"https:\\\/\\\/www.itscope.com\\\/wp-content\\\/uploads\\\/2024\\\/04\\\/maxbenedikt-it-edv-support-4.jpg\",\"width\":960,\"height\":640},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.itscope.com\\\/en\\\/digital-transformation-in-sme-maxbenedikt\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.itscope.com\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Innovation meets efficiency: the maxbenedikt-story\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.itscope.com\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/www.itscope.com\\\/en\\\/\",\"name\":\"ITscope\",\"description\":\"ITscope - die B2B Handelsplattform f\u00fcr Systemh\u00e4user, Distributoren und Hersteller der ITK-Branche\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.itscope.com\\\/en\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.itscope.com\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.itscope.com\\\/en\\\/#organization\",\"name\":\"ITscope GmbH\",\"url\":\"https:\\\/\\\/www.itscope.com\\\/en\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.itscope.com\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.itscope.com\\\/wp-content\\\/uploads\\\/2022\\\/02\\\/ITscope-dark.png\",\"contentUrl\":\"https:\\\/\\\/www.itscope.com\\\/wp-content\\\/uploads\\\/2022\\\/02\\\/ITscope-dark.png\",\"width\":711,\"height\":197,\"caption\":\"ITscope GmbH\"},\"image\":{\"@id\":\"https:\\\/\\\/www.itscope.com\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/ITscopeGmbH\",\"https:\\\/\\\/www.instagram.com\\\/itscope_karlsruhe\\\/\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/itscope-gmbh\\\/\",\"https:\\\/\\\/www.youtube.com\\\/channel\\\/UCPFsXa3QVGTfp4AkB1WBdtA\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.itscope.com\\\/en\\\/#\\\/schema\\\/person\\\/284063f1f4fd80e4bfa3563a89bf326a\",\"name\":\"Katja T\u00e4ubel\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/8341a0c85919a69439c688f60d8bc3016b2c85e1c7b8e423266ad1a405d70c9f?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/8341a0c85919a69439c688f60d8bc3016b2c85e1c7b8e423266ad1a405d70c9f?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/8341a0c85919a69439c688f60d8bc3016b2c85e1c7b8e423266ad1a405d70c9f?s=96&d=mm&r=g\",\"caption\":\"Katja T\u00e4ubel\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Innovation meets efficiency: the maxbenedikt-story - Blog- ITscope","description":"Discover how maxbenedikt GmbH embraced digital transformation, optimizing processes, redefining customer service, and standing out in the market.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.itscope.com\/en\/digital-transformation-in-sme-maxbenedikt\/","og_locale":"en_US","og_type":"article","og_title":"Innovation meets efficiency: the maxbenedikt-story - Blog- ITscope","og_description":"Discover how maxbenedikt GmbH embraced digital transformation, optimizing processes, redefining customer service, and standing out in the market.","og_url":"https:\/\/www.itscope.com\/en\/digital-transformation-in-sme-maxbenedikt\/","og_site_name":"ITscope","article_publisher":"https:\/\/www.facebook.com\/ITscopeGmbH","article_published_time":"2024-04-19T14:57:11+00:00","article_modified_time":"2025-07-01T15:06:04+00:00","og_image":[{"width":960,"height":640,"url":"https:\/\/www.itscope.com\/wp-content\/uploads\/2024\/04\/maxbenedikt-it-edv-support-4.jpg","type":"image\/jpeg"}],"author":"Katja T\u00e4ubel","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Katja T\u00e4ubel","Est. reading time":"8 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":["Article","BlogPosting"],"@id":"https:\/\/www.itscope.com\/en\/digital-transformation-in-sme-maxbenedikt\/#article","isPartOf":{"@id":"https:\/\/www.itscope.com\/en\/digital-transformation-in-sme-maxbenedikt\/"},"author":{"name":"Katja T\u00e4ubel","@id":"https:\/\/www.itscope.com\/en\/#\/schema\/person\/284063f1f4fd80e4bfa3563a89bf326a"},"headline":"Innovation meets efficiency: the maxbenedikt-story","datePublished":"2024-04-19T14:57:11+00:00","dateModified":"2025-07-01T15:06:04+00:00","mainEntityOfPage":{"@id":"https:\/\/www.itscope.com\/en\/digital-transformation-in-sme-maxbenedikt\/"},"wordCount":6393,"commentCount":0,"publisher":{"@id":"https:\/\/www.itscope.com\/en\/#organization"},"image":{"@id":"https:\/\/www.itscope.com\/en\/digital-transformation-in-sme-maxbenedikt\/#primaryimage"},"thumbnailUrl":"https:\/\/www.itscope.com\/wp-content\/uploads\/2024\/04\/maxbenedikt-it-edv-support-4.jpg","articleSection":["Success Stories"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.itscope.com\/en\/digital-transformation-in-sme-maxbenedikt\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.itscope.com\/en\/digital-transformation-in-sme-maxbenedikt\/","url":"https:\/\/www.itscope.com\/en\/digital-transformation-in-sme-maxbenedikt\/","name":"Innovation meets efficiency: the maxbenedikt-story - Blog- ITscope","isPartOf":{"@id":"https:\/\/www.itscope.com\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.itscope.com\/en\/digital-transformation-in-sme-maxbenedikt\/#primaryimage"},"image":{"@id":"https:\/\/www.itscope.com\/en\/digital-transformation-in-sme-maxbenedikt\/#primaryimage"},"thumbnailUrl":"https:\/\/www.itscope.com\/wp-content\/uploads\/2024\/04\/maxbenedikt-it-edv-support-4.jpg","datePublished":"2024-04-19T14:57:11+00:00","dateModified":"2025-07-01T15:06:04+00:00","description":"Discover how maxbenedikt GmbH embraced digital transformation, optimizing processes, redefining customer service, and standing out in the market.","breadcrumb":{"@id":"https:\/\/www.itscope.com\/en\/digital-transformation-in-sme-maxbenedikt\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.itscope.com\/en\/digital-transformation-in-sme-maxbenedikt\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.itscope.com\/en\/digital-transformation-in-sme-maxbenedikt\/#primaryimage","url":"https:\/\/www.itscope.com\/wp-content\/uploads\/2024\/04\/maxbenedikt-it-edv-support-4.jpg","contentUrl":"https:\/\/www.itscope.com\/wp-content\/uploads\/2024\/04\/maxbenedikt-it-edv-support-4.jpg","width":960,"height":640},{"@type":"BreadcrumbList","@id":"https:\/\/www.itscope.com\/en\/digital-transformation-in-sme-maxbenedikt\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.itscope.com\/en\/"},{"@type":"ListItem","position":2,"name":"Innovation meets efficiency: the maxbenedikt-story"}]},{"@type":"WebSite","@id":"https:\/\/www.itscope.com\/en\/#website","url":"https:\/\/www.itscope.com\/en\/","name":"ITscope","description":"ITscope - die B2B Handelsplattform f\u00fcr Systemh\u00e4user, Distributoren und Hersteller der ITK-Branche","publisher":{"@id":"https:\/\/www.itscope.com\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.itscope.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.itscope.com\/en\/#organization","name":"ITscope GmbH","url":"https:\/\/www.itscope.com\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.itscope.com\/en\/#\/schema\/logo\/image\/","url":"https:\/\/www.itscope.com\/wp-content\/uploads\/2022\/02\/ITscope-dark.png","contentUrl":"https:\/\/www.itscope.com\/wp-content\/uploads\/2022\/02\/ITscope-dark.png","width":711,"height":197,"caption":"ITscope GmbH"},"image":{"@id":"https:\/\/www.itscope.com\/en\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/ITscopeGmbH","https:\/\/www.instagram.com\/itscope_karlsruhe\/","https:\/\/www.linkedin.com\/company\/itscope-gmbh\/","https:\/\/www.youtube.com\/channel\/UCPFsXa3QVGTfp4AkB1WBdtA"]},{"@type":"Person","@id":"https:\/\/www.itscope.com\/en\/#\/schema\/person\/284063f1f4fd80e4bfa3563a89bf326a","name":"Katja T\u00e4ubel","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/8341a0c85919a69439c688f60d8bc3016b2c85e1c7b8e423266ad1a405d70c9f?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/8341a0c85919a69439c688f60d8bc3016b2c85e1c7b8e423266ad1a405d70c9f?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/8341a0c85919a69439c688f60d8bc3016b2c85e1c7b8e423266ad1a405d70c9f?s=96&d=mm&r=g","caption":"Katja T\u00e4ubel"}}]}},"_links":{"self":[{"href":"https:\/\/www.itscope.com\/en\/wp-json\/wp\/v2\/posts\/241131","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.itscope.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.itscope.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.itscope.com\/en\/wp-json\/wp\/v2\/users\/22"}],"replies":[{"embeddable":true,"href":"https:\/\/www.itscope.com\/en\/wp-json\/wp\/v2\/comments?post=241131"}],"version-history":[{"count":3,"href":"https:\/\/www.itscope.com\/en\/wp-json\/wp\/v2\/posts\/241131\/revisions"}],"predecessor-version":[{"id":241134,"href":"https:\/\/www.itscope.com\/en\/wp-json\/wp\/v2\/posts\/241131\/revisions\/241134"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.itscope.com\/en\/wp-json\/wp\/v2\/media\/240385"}],"wp:attachment":[{"href":"https:\/\/www.itscope.com\/en\/wp-json\/wp\/v2\/media?parent=241131"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.itscope.com\/en\/wp-json\/wp\/v2\/categories?post=241131"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.itscope.com\/en\/wp-json\/wp\/v2\/tags?post=241131"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}