FAQs – frequently asked questions
You will find answers to the most frequently asked questions in our FAQs section. Please address all other questions about our products or related topics via email to support@itscope.com. Your question will then be forwarded to the respective contact at ITscope.Online Help and ticketing system
Do you have any questions about our products? On our Support portal, we provide documentation for the ITscope Web platform, data export and API, listings and other services. In addition, our support team will be happy to answer any of your questions.TeamViewer
Take advantage of our personalized QuickSupport module. You can run the module on your computer without any administrator rights required.Support for individual projects or on a permanent basis – you choose!
Extended support at at fixed rate
For customers who use our products on a daily basis or would like to take advantage of extensive phone support, we offer different types of support contacts. These expand the scope of our services at a fixed rate - according to your individual needs.Individual support for your project
We will be happy to advise you on how to set up data export or on other details connected to the use of our products. We charge a fair EUR 30.00 per quarter hour or part thereof that has elapsed. And we inform you in advance of any costs that may be incurred. Contact us about the following:- Individual setup
- Extended support
- Program functions tutorial
