FAQs – frequently asked questions

You will find answers to the most frequently asked questions in our FAQs section. Please address all other questions about our products or related topics via email to support@itscope.com. Your question will then be forwarded to the respective contact at ITscope.

Online Help and ticketing system

Do you have any questions about our products? On our Support portal, we provide documentation for the ITscope Web platform, data export and API, listings and other services. In addition, our support team will be happy to answer any of your questions.

TeamViewer

Take advantage of our personalized QuickSupport module. You can run the module on your computer without any administrator rights required.

Support for individual projects or on a permanent basis – you choose!

Extended support at at fixed rate

For customers who use our products on a daily basis or would like to take advantage of extensive phone support, we offer different types of support contacts. These expand the scope of our services at a fixed rate - according to your individual needs.

Individual support for your project

We will be happy to advise you on how to set up data export or on other details connected to the use of our products. We charge a fair EUR 30.00 per quarter hour or part thereof that has elapsed. And we inform you in advance of any costs that may be incurred. Contact us about the following:
  • Individual setup
  • Extended support
  • Program functions tutorial

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ITscope App Download
Entdecken Sie die Möglichkeiten von ITscope und sein Sie gespannt auf die neuesten Entwicklungen unserer Plattform. Besuchen Sie uns auf der IFA 2017!
01. - 06. September 2017 | Halle 17, Stand 110
ITscope @ IFA 2017
ITscope @ CeBIT
2018
Erleben Sie die einzigartige Vernetzung von Preisvergleich, Beschaffungstool & ITK-Netzwerk:

ITscope präsentiert Ihnen auf der CeBIT, wie Sie mit nahtlosen Prozessen Zeit & Geld im Einkauf sparen und mehr Marge im Verkauf erzielen!

11. - 15. Juni 2018
Halle 13, Stand E38
ITscope @ CeBIT 2018
ITscope @ CeBIT
2018
Experience the unique integration of price comparison, procurement tool and ICT network:

ITscope shows you how to save time & money in purchase and achieve higher margins with seamless processes at CeBIT 2018!
June 11 - 15, 2018
hall 13, stand E38
ITscope @ CeBIT 2018
ITscope @ IFA
2018
Erleben Sie die einzigartige Vernetzung von Preisvergleich, Beschaffungstool & ITK-Netzwerk:

ITscope präsentiert Ihnen auf der IFA, wie Sie mit nahtlosen Prozessen Zeit & Geld im Einkauf sparen und mehr Marge im Verkauf erzielen!

31. August - 05. September 2018
Halle 17, Stand 110/14
ITscope @ IFA 2018
ITscope @ IFA
2018
Experience the unique integration of price comparison, procurement tool and ICT network:

ITscope shows you how to save time & money in purchase and achieve higher margins with seamless processes at IFA 2018!
August 31 - September 5, 2018
hall 17, booth 110/14
ITscope @ IFA 2018