News2020-07-28T12:46:31+02:00

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Digitalisation cannot be licensed: how system houses can master the digital transformation

 

For a long time now, it has not just been the digital transformation that has been prevalent, but a real wave of digitalisation that threatens to overwhelm system houses and IT service providers. The requirements put forward by the industry are becoming increasingly sophisticated. However, solutions for the digitalisation of procurement and sales are a great opportunity for system houses to stay relevant.

The system house of the future will establish efficient procurement and sales processes and at the same time offer their customers the added value of individual advice – completely digital. With the help of new concepts, it is possible to meet the needs of customers, to scale and to grow in the long term.

Future model: Anything as a Service

The areas of application of as-a-service-models are increasing and will be standard in the future. The system house of the future will work with a platform where the integration of managed services or cloud licences is easily possible – both for sales and procurement. Those who can offer their customers software licences, services and cloud solutions in customised packages in addition to hardware, whether for purchase, leasing or as a managed service, will benefit enormously in the future: “In order to remain competitive in the long term, system houses must allow their customers to order software and services just as easily as a computer mouse,” states Alexander Münkel, Managing Director of ITscope GmbH.

But in searching for a suitable eCommerce solution, system houses regularly find that these requirements cannot be met by classic shop systems: they are forced to use several platforms instead of being able to map all relevant processes on one system. In addition, important connections/interfaces to downstream processes are neglected – with regular shop systems these can only be mapped with high development costs or not at all.

Companies that can offer their customers more than just an online shop have a chance of success – otherwise they are easily replaceable and have no real opportunity to create a bond with their customers. Also, since online sales are not normally the core business in this case, these companies are also clearly at a disadvantage compared to the eCommerce top dogs in the industry.

However, system houses already have a decisive advantage for surviving the competition: the data of their customers. Systematically collected and analysed in a targeted manner, this data offers valuable insights for proactive sales. Which products can be replaced by better or newer ones? Which products or services have been used in similar scenarios? Which services expire when and require renewal?

With the help of this data-driven approach, system houses can not only fully exploit their upselling potential, but also strengthen customer loyalty at the same time. A change in the mindset of the sales department is crucial to success, meaning the sales team does not act as an order taker but as a business enabler offering added value and selling the optimal solution. “It is important that the online shop is not perceived as a competitor to the sales department, but as a tool that makes it easier to serve more customers in less time – not just reacting to incoming orders, but actively offering the customer what they need at that moment,” Alexander Münkel states.

System houses: change drivers or victims of digitalisation?

Expectations of business customers are getting higher and higher: many already rely on procurement systems and expect their system house to be able to handle IT procurement electronically, as they are used to from classic supply chains. “System houses are seeing themselves forced to use suitable solutions. However, often these decisions are not made strategically to actively shape the digital transformation in their company, but are solely a reaction to pressure from their customers in the industry,” is how Oliver Gorges, Head of Channel Development & Cooperations at ITscope GmbH, explains the situation. If a system house wants to act as a digital protagonist, yet has predominantly analogue processes in place itself, then this cannot work.

No more need for procurement?

Tackling digitalisation on your own initiative is not as difficult as it may seem. A first important step is to reflect on your own processes: recurring procurement processes in particular cost a lot of time and money – which is then lacking elsewhere. “For us, automation means that all recurring processes are taken over by a system. Digital routing to distribution also includes the processing of all responses and status reports to the original purchaser,” says Alexander Münkel. “In this way, we can reduce the manual effort down to a minimum – and that means, as a radical consequence, doing away with purchasing departments.

Digitalisation cannot be licensed

The best tool is of no use if the user does not know how to use it: just because a system house has a corresponding solution in place, does not mean that the company is positioned for digital sales. It is not so much the technical aspects that require effort, but the involvement of all employees: digitalisation and the associated conversion of processes is a Herculean task that requires the entire company to transform.

Successful system houses of the future will take initiative themselves and anchor the topic strategically. For the sustainable implementation of a digitalisation project, users on the customer’s side should be included in the process at an early stage, and not only company-internal employees. Regular interaction and communication regarding both sides’ requirements, as well as a platform that allows the uncomplicated creation of a prototype, ensures a targeted and promising approach.

 

Would you like to learn more about XaaS, eProcurement or Digital Sales? Contact us – we would be happy to answer all your questions and show you the solutions ITscope will offer in this area in future.

January 27th, 2021|

New addition to the range of ITscope ERP interfaces: Odoo

 

ITscope already offers the automatic import of product data, prices, availabilities, quotes and extensive content into various ERP systems with the help of flexible interfaces for many providers. Starting from January, a brand new interface to the open-source ERP system Odoo is now also available.

Odoo is a cloud-based software that is particularly popular with small and medium-sized enterprises. Thanks to its intuitive interface, Odoo is extremely user-friendly. Various modules make the tool flexible and allow optimal customisation to suit individual user needs. In addition to the company itself, a community also ensures the constant further development and improvement of Odoo.

An interface to your ERP system enables you to significantly reduce manual processes and thus minimise errors and increase the quality of your data.
With the interface to Odoo, developed by our partner alphasystems, you can search for and add items in ITscope using your ERP system – a time-saving bulk addition of items (via export) can also be initiated with the ERP system. In addition, product categories can be transferred from ITscope and items can be directly added to quotes in the ERP system. The same applies to selling prices calculated in ITscope, which can also be transferred. Another practical and easy-to-use feature is the ability to transmit datasheets and product images to the ERP.

 

 

You can find out more about Odoo under https://www.itscope.com/odoo-schnittstelle/ (in German), or by visiting the Odoo website.

January 27th, 2021|

New year, new office: ITscope has moved!

 

Right at the beginning of the year, we cleared out desks and shelves, packed and loaded boxes at ITscope. A few days ago, the starting signal was given for the move and the ITscope team now calls a spacious and modern office with a view over the roofs of Karlsruhe city centre its new “home”.

In view of ITscope’s growth over the past years, the move to the newly built premises was the next step to offer the growing number of employees an optimal workplace.

From now on, ITscope can be reached at the following address:

ITscope GmbH
Durlacher Allee 73
76131 Karlsruhe
Germany

Of course, we can already show a small preview of how our new office will look like:

 

If you have any further questions, please feel free to contact your personal contact person or send an email to marketing@itscope.com – we look forward to welcoming you in person, hopefully soon!

January 26th, 2021|

ITscope Market Barometer Q4/2020

Notebooks, monitors and tablets at record high: ITscope Market Barometer Q4/2020

The ITscope market barometer Q4/2020 is here – with the current top sellers from ten categories and the best newcomers on ITscope.com:

Newcomer: PlayStation 5 gets off to a flying start in the “Christmas quarter”
TFTs: Dell remains front-runner, Samsung brings a breath of fresh air
Smartphones: Apple’s newcomers back in the fast lane
Tablets: Microsoft Surface Pro 7 convinces all along the line
Notebooks: Lenovo breaks all records with ThinkPad E15
CPUs: 2020 makes AMD the CPU winner

The latest edition of the ITscope market barometer as a PDF (English)

Detailed numbers as an MS Excel file

Furthermore, read our detailed report with all background information about the highflyers of the quarter, as well as the top products from 10 product categories.

 

Here are the 30 most active new releases with hot seller potential:

Pos.Manufacturer and product nameManufacturer no.Listed sinceQ4 clicks
# 1Apple iPad 10.2 Wi-Fi 32 GB space greyMYL92FD/A2020-09-167630
# 2MSI GeForce RTX 3080 GAMING X TRIO 10G, 10GB GDDR6XV389-005R2020-09-156204
# 3Sony PlayStation 5, 825GB, white93952012020-09-183083
# 4Apple iPhone 12, 64GB, blackMGJ53ZD/A2020-10-142355
# 5AMD Ryzen 9 5900X, 12-Core, 3,7 GHz, SMT100-100000061WOF2020-10-102131
# 6Apple 20W USB-C Power AdapterMHJE3ZM/A2020-10-142074
# 7Synology Disk Station DS920+DS920+2020-07-141818
# 8Logitech C505, 1280×720@30fps, black960-0013642020-10-111622
# 9Apple Watch Series 6, 44mm, space grey, sportsbandM00H3FD/A2020-09-161529
# 10Samsung 980 PRO, 1TB, M.2 2280, NVMeMZ-V8P1T0BW2020-09-161451
# 11Apple MacBook Air, 13.3″, M1, 8GB, 256GBMGN63D/A2020-11-111130
# 12Apple MagSafe, silverMHXH3ZM/A2020-10-14885
# 13Logitech M500s Advanced910-0057842020-09-15833
# 14Crucial 8GB DDR4 2666MHz SO-DIMMCT8G4SFRA2662020-07-02794
# 15Apple HomePod miniMY5G2D/A2020-10-15738
# 16Acronis True Image 2021TIH4B2DES2020-08-21455
# 17Apple Case mit MagSafe für iPhone 12MHL73ZM/A2020-10-14382
# 18Apple Mac mini, M1, 8Core, 8GB, 256GB SSDMGNR3D/A2020-11-11335
# 19Xiaomi Roborock S6 MaxVS6V52-002020-09-02314
# 20AVM FRITZ! DECT 440200029052020-07-16312
# 21HP Reverb G21N0T5AA#ABD2020-07-10306
# 22HP DesignJet T6305HB09A#B192020-09-04279
# 23Epson WorkForce Pro WF-7840DTWFC11CH674022020-09-01277
# 24Logitech Folio Touch920-0099562020-10-25270
# 25Peerless Peerless-AV SR560-FLIP2SR560-FLIP22020-07-16259
# 26Unify OpenScape Desk Phone CP400L30250-F600-C4272020-07-11241
# 27Sony DualSense Controller for PS593995062020-09-19230
# 28TB Premium HP TonerCE285AP2020-10-27217
# 29HP E24 G49VF99AA#ABB2020-11-18185
# 30Iiyama Elektrolift for touchscreenMD 062B7295K2020-09-11178

 

 

January 20th, 2021|

Press release: ITscope Market Barometer Q4/2020

 

The latest edition of the ITscope market barometer as a PDF (English)

Detailed numbers as an MS Excel file

Content:

 

Notebooks, TFTs and tablets at record highs: ITscope market barometer Q4/2020

Click figures for home office equipment have reached an unprecedented high and the new PlayStation 5 is desperately sought after. Apple’s newcomers, the iPhone 12 and iPhone 12 Pro, are making a killing in the smartphone segment, while Microsoft is clearly ahead in the tablet segment.

Karlsruhe, 21/01/2021 – During the current lockdown, many employees are once again having to work from home office. Seemingly, there is still a lack of appropriate IT hardware: notebooks and monitors, but also business tablets, are in greater demand than ever before, as shown by the ITscope market barometer for Q4/2020. 

Since the fourth quarter of 2020, Germany has once again been in lockdown: what initially began as a partial lockdown in November, developed into a hard lockdown due to a lack of improvement in Corona case numbers. The rising infection rates during the second wave in autumn already suggested a renewed retreat into the home office was imminent. According to a survey conducted by the digital association Bitkom at the beginning of December, almost every second employee in Germany currently works at least partly from their home office, 25 per cent of them exclusively at home. In politics, voices have recently grown loud calling for a compulsory home office if the job allows it. Inadequate IT equipment is only one of the reasons why companies find this difficult. The current figures of the ITscope market barometer show, however, that many companies seem to be providing for appropriate equipment.

In the case of notebooks, probably the most essential device for working at one’s own desk, the click numbers are rising astronomically and Lenovo is breaking all records with the ThinkPad E15. The same applies to the equally important monitors: with the P2419H, Dell is the leader in the TFT category for the fifth time in a row – the P2419H managed to improve on the already extraordinarily good result of the previous quarter by almost 50 percent.

The hype surrounding the new PlayStation 5 is certainly also related to the fact that many people are spending more time than ever in their own homes. But the main reason is rather that Sony was once again unable to produce sufficient quantities in time for the Christmas business, which meant that some pre-orders had to be cancelled and devices are now being offered on the black market at completely overpriced prices. The considerable interest in the Next Gen console also shows in the high click figures and catapults the PlayStation 5 directly into the highflyer charts.

With the iPhone 12 and the iPhone 12 Pro, two new entrants were launched into the smartphone segment and directly made it into the Top 10. However, Apple is unable to match this success in the tablet segment and has to concede the well-deserved lead to Microsoft. There is a glimmer of hope in the PC system segment: the slow sellers of the last few months have attracted more interest again – at least that is what the growing click numbers in this category suggest. AMD was also able to secure a good push in the competition for the CPU crown in the last quarter.

Highflyer: PlayStation 5 off to a flying start during the ‘Christmas quarter’

2020 was an exceptional year in every respect: while the ICT channel was affected by supply bottlenecks for home office equipment at the beginning of the year, the situation largely stabilised in spring and summer. With rising demand in autumn, the hoarding purchases began again – notebooks were particularly sought after. Not surprisingly, everything is different in 2020’s Q4 – the ‘Christmas quarter’.

The Californian manufacturer Apple, otherwise known for dominating the Christmas business in Q4, had to accept significant losses compared to the previous year: although the new iPad is ahead in the highflyer charts, the remaining front-runners are from different companies.

The same procedure as every year: exactly one year ago, in Q4 2019, the 7th generation iPad made it to first place, and now in 2020 the 8th generation of the iPad 10.2 is following in the footsteps of its predecessor. With over 7,600 clicks, the currently cheapest representative of the iPad family (with a €335 wholesale selling price (WSP)) deserves to be ahead – although not too much has changed in terms of specs compared to the previous year’s model. Probably the biggest innovation is the switch from the A10 Fusion chip to the A12 Bionic chip. Apple promises higher computing power – which is also confirmed by the CHIP-Test (German) from October 2020. However, the low price of the iPad is shown in the colours and contrast of the screen: as with the previous version, these are rather mediocre. All in all, the iPad is a solid tablet with a good price-performance ratio.

Second place goes to MSI with the GeForce RTX 3080 GAMING X TRIO graphics card. This is no surprise either: since the release of the RTX series, there has been a real run on the raytracing-capable graphics cards. For one thing, the RTX series impresses with a significant increase in performance compared to the previous models. In addition, there is the ongoing Coronavirus pandemic, which leaves more time for indoor hobbies with Social Distancing and Lockdown – and many hobbyists are using this situation to equip their PCs with the latest technology. Another complicating factor is the release of the Next Gen consoles, which also have the new technology installed. So it’s no wonder that the manufacturers can no longer keep up with supplying the demand. On ITscope, too, the RTX 3080 has been almost constantly sold out since its release. But improvement is in sight: the manufacturers expect the situation to ease at the end of January.

This time, a rather untypical highflyer product makes it to third place: the PlayStation 5 from Sony. This result is not surprising, because Sony has once again broken all records with its Next Gen console, which has been completely sold out since its release in November – a situation that many fans are still familiar with from the past. With the current change in generations, Sony again couldn’t keep up with the high demand, especially in the time before Christmas. Anyone who wants a console now will have to be patient for the time being. It remains unclear when the PlayStation 5 will be available again.

In 4th place, with 2,355 clicks, is Apple’s iPhone 12, which does not stand out with any particular innovations, but is a real performance champion – not least thanks to Apple’s energy-efficient A14 Bionic chip. Other than that, the iPhone 12 is, as expected, a top-class smartphone with an excellent screen, top cameras and a powerful battery. The wholesale price for the 64 GB variant is currently around €750. However, a charger is not included: if you don’t already have one at home, you have to invest an additional €25. Apple justifies this with environmental and sustainability reasons.

The AMD Ryzen 9 5900X of the new generation makes it to 5th place with around 2,100 clicks. AMD is therefore again challenging its already weakening rival Intel – last year Intel lost almost 5 percent in sales and 29 percent in profits. AMD has not changed the production method compared to the previous generation, with 7 nm technology being used again. The new generation is especially impressive in the area of image rendering and object calculation – here the Ryzen 9 5900X even beats the Threadripper 3990X. Whether switching to the new CPU is worth it is questionable, however: AMD has raised the prices for the new generation by around €150 after a strong year. On ITscope, the Ryzen 9 5900X is available for a WSP of around €610.

The C505 webcam from Logitech, which has been listed since October, climbs to 8th place. Looking at the development of the click numbers during the last few months, however, this rapid rise is hardly surprising: due to the importance of home office, webcams became a perennial favourite – and prices even tripled in some cases. In the meantime, supply and demand seem to have balanced again and the C505 is available in large quantities. The wholesale price of around €70 is also approaching normal levels again – in comparison, the peak price in November was just under €100.

 

TFTs: Dell remains the unbeaten front-runner, Samsung brings some movement

Dell is unstoppable: with the P2419H, the US manufacturer once again claims 1st place – and is therefore the top performer in the TFT category for the fifth time in a row. The P2419H managed to improve on the already extraordinarily good result of the last quarter by almost 50 percent, with a phenomenal result of over 13,000 clicks. Even the wholesale selling price (WSP) is trending slightly upwards – anything but usual for a model that has already been listed since 2018. With the P2419H, Dell offers a low-priced 24-inch monitor with Full HD resolution at a WSP of €150. And the success story continues: the 27-inch version – the P2719H – achieves second place in the TFT category.

Samsung also has a leading role in Q4 and made the jump into the Top 10 twice with the Flip: the 55-inch variant reaches 5th place and the 65-inch variant follows in 8th place. With the Flip series, Samsung delivers a digital version of the classic whiteboard, or flipboard, as a touchscreen with corresponding pens for contemporary meetings – provided these take place on site. At €1,600 and €1,800 respectively, the Flips are not cheap, but past experience has shown that the digital board is well received by the channel.

Lenovo, a manufacturer less well-known in the TFT category, reaches 9th place with the ThinkVision T24i-20, finally bringing a breath of fresh air into the Top 10. The T24i-20 has only been listed on ITscope since June 2020 and has nevertheless proven itself against the ‘long-established’ TFTs. Visually, Lenovo remains true to its usual design with black, red and silver. The zero frame screen makes the screen surface look larger and facilitates working with multiple monitors. Apart from this, the screen offers the standard repertoire: 24 inches, Full HD, IPS panel, ergonomically adjustable height and the usual connections. With a WSP of €176, the monitor can keep up with the much older models in the Top 10.

 

Smartphones: Apple back in the fast lane with new entrants

In the fourth quarter, the mobile phone category did not exactly come up with any big surprises. As expected, Apple dominates the Top 10 with its iPhones almost entirely on its own, occupying nine places. As if that were not enough of an achievement, six of the nine top-ranked iPhones have only been listed on ITscope since mid-October and are therefore absolute newcomers.

Two of these highflyers include the iPhone 12 in 3rd place and the iPhone 12 Pro – despite a hefty WSP of €1,115 – in 4th place. But what do the popular new devices have to offer in terms of technology? The iPhone 12 and the iPhone 12 Pro both have Apple’s new A14 Bionic chip installed, which currently sets the tone in the smartphone cosmos in terms of performance. The biggest difference between the two smartphones, however, is in the cameras: the Pro variant comes with an ultra-wide-angle, wide-angle and telephoto camera. The iPhone 12, on the other hand, comes without the telephoto lens – but at around €745, this iPhone model is also quite a bit more affordable than the Pro variant.

Another newcomer is in 21st place: the Google Pixel 4a, which has been listed on ITscope since September 2020. This is a solid mid-range smartphone that achieved the grade ‘Good’ in the CHIP test (German). The smartphone scores with an excellent camera, long battery life and a bright display. However, the camera reaches its limits in low light and the battery charging time could be a little shorter. All in all, however, these are drawbacks that can be forgiven considering the wholesale price of only €371.

 

Tablets: Microsoft Surface Pro 7 impresses on every level

In the tablet category, Microsoft is ahead and Apple is clearly lagging behind. The click numbers in this category have also risen considerably: while the Top 10 had a total of around 22,000 clicks in Q3, this quarter the total is almost 49,000. The reason for this increase is certainly also down to the great popularity of Microsoft devices: many system houses consistently rely on the Microsoft ecosystem, both in terms of software and also for hardware products (notebooks and tablets).

First place was secured by Microsoft’s Surface Pro 7, relegating the previous quarter’s category winner, the 2019 iPad 10.2-inch, to 34th place. The business tablet is a practical solution for the short-term move to the home office: thanks to the USB-C port, up to two external monitors can be connected. The Pro 7 also seems to be extremely popular in its various other variants. For example, the variant with 256 GB in matte black comes in 4th place, while the 128 GB platinum-coloured version came in 5th place. The platinum version with 256 GB and a WSP of around €1,000 is the Surface version that takes first place – with a sensational 14,000 clicks. This means that Microsoft is doing much better in the business tablet segment than its competitor Apple with the iPad Pro. The latter remained unchanged in 13th place in Q4.

However, Apple also achieved some minor triumphs: the latest generation iPad 10.2, which has been listed since September, jumped from 191st to 2nd place, making it the well-deserved highflyer in the category. At a WSP of only €334, this tablet is well-priced and achieves a proud 7,630 clicks. Probably the biggest innovation of this generation is the switch from Fusion chips to Bionic chips, which are also used in iPhones. With these Bionic chips, Apple promises a higher performance along with reduced energy consumption.

Only Samsung has taken more of a beating than Apple this quarter: the South Korean manufacturer has been completely pushed out of the Top 10 and only makes it to 11th place with the Galaxy Tab A.

 

Notebooks: Lenovo breaking all records with the ThinkPad E15

Lenovo has clearly won over the notebook category in 2020 and broken all records with the ThinkPad E15. The E15 notebook was able to achieve over 21,000 clicks this quarter, more than places 2 to 7 combined and more than twice as much as the frontrunner from Q4 2019 – once again resulting in a completely deserved first place. Whether the hype will continue in the new year remains to be seen – the warehouses, at least, are now well-stocked again to cater for the ongoing enthusiasm for the ThinkPad E15, which has now claimed the pole position in the notebook category for the third quarter in a row.

Second place is also secured by Lenovo with the ThinkPad L15, which has been listed on ITscope since June 2020. Lenovo’s L-series devices are inexpensive business notebooks with mid-range specs: the runner-up comes with an Intel i5 processor, 8 GB RAM and 256 GB SSD storage. However, if you need a bit more computing power, you should go for the L15 with an AMD processor. This model scores better in the test than the i5 variant.

HP achieved 4th and 5th place with the HP ProBook 450 G7 in various versions. The notebook, which has been listed since the beginning of 2020, does not seem to be losing popularity and has been one of the top notebooks for several months now. With its 5th place this quarter, the most powerful version with an i7 processor and 16 GB RAM has risen in the ranking.

An up-and-comer from Dell makes it to 10th place: the Latitude 3510, which has been listed since June 2020, jumps from 208th place directly into the Top 10. In terms of price, the model is mid-range at a wholesale price of around €700, but also had a few shortcomings in this review: the screen is low-contrast as well as dim, and the RAM runs in single-channel mode, which has a negative impact on performance. Apart from this, you get a solid notebook with a good battery life that is also suitable for business use.

 

PC systems: are things looking up again after the dip in demand?

The fourth quarter went relatively well for PC systems, a product category that is looking back on a year of little movement. New, impactful innovations remain absent, but interest in the category seems to be growing again.

Lenovo’s ThinkCentre M720q is once again in first place with a remarkable 9,900 clicks. Compared to the previous quarter, the number of clicks for the ThinkCentre M720q has almost tripled. And overall, things are looking better again for PC systems: overall, the Top 10 have gained around 13,000 clicks compared to Q3.

The HP ProDesk series continues to be very popular and is represented four times in the Top 10 this quarter. With the ProDesk 400 G5 and the ProDesk 400 G6, the Californian manufacturer secured second, fourth, fifth and sixth place with various versions. The ProDesk series is slightly cheaper than the first-placed Lenovo ThinkCentre.

 

Graphics cards: MSI in control of the Top 10

With the Ampere architecture, Nvidia brought some movement into the graphics card category at the end of 2020. The RTX 3000 series from MSI improves massively in terms of its performance, both in terms of classic graphics and also the topic of ray tracing – at a significantly lower price than the predecessor models.

These technological advances also fuel some highflyers from manufacturer MSI, which has a good grip on the Top 10 with 7 out of 10 rankings. The MSI GEFORCE RTX 3080 GAMING X TR makes a notable leap from 73rd place to 1st place, offering a slight performance boost compared to the Founders Edition and is noticeably quieter under load. The gain made by the MSI GEFORCE RTX 3090 VENTUS 3X24GOC is even greater, climbing from 701st to 3rd place and impressing with top performance and 24 GB memory. However, MSI is certainly letting the price reflect this: at a WSP of more than €1,400, you have to dig deep into your pocket for this graphics card. With the GeForce RTX 3070 VENTUS 3X OC, which has only been listed since October 2020, a newcomer from MSI takes second place.

 

Mainboards: Intel booming in the top rankings

In terms of motherboards, the three ‘usual suspects’ MSI, Gigabyte and Asus are causing some movement in the Top 10. It is also surprising that the first four places are taken up exclusively by motherboards with Intel chipsets, even though AMD chips are currently ahead in terms of popularity (see CPU section below).

In first place this quarter is the ASUS PRIME Z490-P motherboard. The LGA1200 board is characterised by its good cooling performance with two VRM coolers and heat conduction pads. The socket is optimised for all 10th generation Intel Core processors. At a wholesale selling price (WSP) of €127, the mainboard is situated in the mid-range price segment.

Second place this quarter is occupied by another board for Intel processors: the Gigabyte H410M S2H. At a WSP of €60, it is significantly cheaper than the ASUS PRIME Z490-P, but consequently does not offer quite as much.

5th place goes to the ASUS ROG Strix X570-E Gaming, a top-class AM4 mainboard for AMD processors. The RAM is expandable up to 128 GB, heatpipe and heat pads ensure that the mainboard does not overheat. However, with a WSP of €247, the ASUS ROG Strix X570-E Gaming is also a leading mainboard in terms of price.

 

Processors: 2020 made AMD the CPU winner

The 2020 head-to-head race comes to a clear conclusion in Q4: AMD takes off with no less than four newcomers and dominates the Top 10 with rankings 1 to 7, leaving the California-based manufacturer in no doubt about its new superiority over competitor Intel. For more than a year, the two market leaders have been engaged in a fierce battle for the CPU crown, and AMD can now finally chalk up the year 2020 as a victory – which is truly remarkable after an era of Intel dominance.

With the new generation of Ryzen 5, 7 and 9 processors, AMD has entered the business extremely successfully. The AMD Ryzen 9 5900X, which has only been listed since October, landed in 3rd place right off the bat. With 12 cores, 24 threads and a boost of up to 4.8 GHz, AMD once again delivers vast processing power. In a recent test (German), the processor easily beats the competition from Intel. However, as is often the case, this performance does not come cheap: if you want to own the new Ryzen 9, you currently have to pay €610 for it.

In fourth and fifth place are the smaller versions of the Ryzen family, two newcomers from AMD: the AMD Ryzen 5 5600X and AMD Ryzen 7 5800X, performing similarly well in this review (German) as their ‘big brother’. However, with a WSP of €327 and €471 respectively, these two variants are quite a bit cheaper.

AMD did not quite manage to push Intel out of the Top 10 altogether, though. The Intel Core i5 10400 still made it to 8th place in the CPU category. This processor, which has been listed since April 2020, comes with 6 cores and 12 threads. It is supposed to be the counterpart to the Ryzen 5, but performs worse than the latter in this performance check – but is also significantly less expensive with a WSP of only €143.

How the battle for CPU leadership will develop in 2021 remains to be seen. This is especially the case because a third player is coming up in this field: in September, Apple released its first own CPUs for the MacBook Air and Pro, and its M1 chip is a serious challenge to AMD and Intel. The M1 is a so-called system-on-a-chip, which Apple hopes will increase performance with low energy consumption. This performance is achieved because four particularly powerful (‘Firestorm’) and four particularly efficient (‘Icestorm’) CPU cores are built into the M1.

Apple is already advertising this chip as being more powerful and more efficient than the competition in a familiarly self-confident manner. Currently, however, the chip is not available on its own and is therefore not in direct competition with AMD and Intel. It will be interesting to see how the Apple CPU will perform in practice. Many applications are not yet optimised for working with the M1 and require third-party applications for use.

 

Servers: HP further extends its lead

In the server category, there was much less activity in Q4 than in other categories. HP Enterprise continues to extend its lead from the previous quarter and single-handedly occupies the entire Top 15.

The HPE ProLiant ML350 Gen10 Base climbs from second to first place with over 1,200 clicks. It is equipped with an Intel Xeon Silver chip and 16 GB RAM, which can be expanded to up to 1.5 terabytes depending on requirements. With a price tag of just under €1,500, the HPE ProLiant ML350 Gen10 Base is situated in the middle of this category’s price range.

 

Storage systems: Synology dominates the field

Just as HP Enterprise dominates servers, Synology is certainly leading the storage systems category: the Taiwanese manufacturer occupies the entire Top 10 with only a single exception. Rising from second to first place, the Synology Disk Station DS920+ once again improves its position. With over 3,600 clicks, the DS920+, which has only been listed since July of last year, is a system that also offers impressive performance (as shown in this review (German)).

In 7th place, QNAP is trying to break through Synology’s supremacy with the TS-251+. This system, which has been listed on ITscope since 2015, is in no way inferior to the newer models: the TS-251+ is more of a mini-PC than a network drive and the cloud functions allow data access from anywhere, which is why the system is also well suited for alternating between working in the office and home office. With a fair WSP of €315, the TS-251+ is a front-runner both in terms of price and performance.

 

Press contact

Eileen Müller
Durlacher Allee 73
76131 Karlsruhe
Germany

Tel.: +49 721 62 73 76 – 0
eileen.mueller@itscope.com
https://www.itscope.com

 

About ITscope GmbH

Karlsruhe-based ITscope GmbH is the developer and operator of the B2B trading platform ITscope.com. Together with its subsidiary cop software + services GmbH & Co. KG, ITscope forms a strong alliance to support system houses and ICT resellers in digitising their business processes. With the ‘B2B Suite’ digital sales solution, IT system houses can set up individual procurement portals for business customers, and seamlessly procure their needs via EDI for distribution, without the need for a classic shop system.

Internal procurement processes and IT systems can also be easily mapped and connected to the ITscope platform. The flexible and high performance ITscope API provides product data, prices, availability and much more for over three million IT products. IT distributors and manufacturers also benefit from participating in ITscope: with our uniform platform, enquiries, sales and handling processes can be radically simplified. Furthermore, ITscope offers valuable insights into market developments and sales trends in the IT channel.

January 20th, 2021|

Hoarding of homeoffice equipment? Notebooks and co. back in strong demand

 

Karlsruhe, 25/11/2020 – With the rising numbers of coronavirus infections in this second wave, is demand for home office equipment increasing again? A recent analysis of inventory figures on the ITscope platform shows that many employees seem to be switching back from working in the office to working in their own homes. Notebooks are almost sold out, TFT monitors are also running out of stock and webcams inventories have not even had a chance to replenish after the first wave of infections. 

While warehouses were still almost completely empty in spring, the situation eased over the summer months as supplies were being replenished. With the beginning of autumn, and therefore the second wave of COVID-19, toilet paper is not the only product that is being hoarded once again, as demand for suitable home office equipment is also rising considerably again.

 

Notebooks almost sold out again

Stock levels of notebooks seem to closely follow the coronavirus infection waves: between March and April, stock levels were close to zero, returning to normal over the summer, and then going back down to rock-bottom as infection rates increased in October and November.

Evaluation of the average total stock level per notebook for the top 100 most clicked notebooks, since January 2020

 

A similar pattern can also be seen with Lenovo’s ThinkPad E15 20RD (SKU: 20RD001FGE), with 8GB RAM and i5 processor, which is a particularly popular device for the home office, and has been completely sold out since the beginning of October. This has directly affected the price: in the first weeks of November, the usually relatively inexpensive notebook was selling for around €100 more than back in August.

Price/stock level/status history and product click history for the Lenovo ThinkPad E15 (SKU: 20RD001FGE), January to November 2020 

 

If you don’t want to do without an E15, you’ll have to hurry and buy the more expensive and powerful ThinkPad E15 20RD (SKU: 20RD0011GE), with an i7 processor. However, the general shortage of stock is having a considerable impact on the price of this model: instead of the regular wholesale selling price (WSP) of €900, the price is averaging around €1100 at the moment.

TFT monitors, equally indispensable in the home office, are also showing a downward trend in stock levels. So far, the situation here is much less dramatic than for notebooks though. Even the popular P2719H from Dell (SKU: DELL-P2719H) is currently still available in large quantities. But if you don’t want to spend the winter in your home office without a monitor, now is perhaps a good opportunity to consider getting a new screen in case the downward trend continues.

Evaluation of the average total stock level per TFT monitor for the top 100 most clicked TFT monitors, since January 2020

 

Webcam stock levels not recovering

Since the outbreak of the coronavirus pandemic, webcams have been in a constant state of short supply: stock levels are still very low and there is little sign of improvement. Especially in comparison to the beginning of the year, it is clear that stock levels have dropped considerably in this category.

Evaluation of the average total stock level per webcam for the top 100 most clicked webcams, since January 2020

 

This low-stock situation is also reflected in the prices. In some cases, buyers have to cough up three times the previous price – e.g. for the Logitech HD Webcam C270 (SKU: 960-001063). While the WSP for this particular webcam remained very stable at around €15 up until March, the current price is around €70.

Price/stock level/status history for the Logitech HD Webcam C270 (SKU: 960-001063), January to November 2020

 

It remains to be seen when stock levels will return back to normal. With the vaccines due to be made available at the end of the year, chances are good that the situation will improve next year and that the majority of workers will be able to return to work. This will likely reduce the demand for home office equipment.

For all those who have not been able to get hold of their dream notebook due to the shortage of stock, it is important to remain calm. The first wave of infections has shown that warehouses can replenish stock just as quickly as they are currently selling out. And for all the people that can’t wait until then, ITscope offers a whole range of alternatives: with more than 370 listed distributors, you will always find a product that is equally or even better suited to your needs.

Test ITscope free of charge for 30 days and find suitable devices for your home office: https://www.itscope.com/en/register-for-free/ 

 

November 26th, 2020|

New listings in November

 

In the final months leading up to the year’s end, we were able to see a further increase in the size of our ITscope network. Particularly on an international level, ITscope is getting more and more well known: three suppliers from the UK have joined the network, in addition to Global Commerce UAB from Lithuania. Based in the Lithuanian capital of Vilnius, this company operates worldwide as a distributor of computer components and accessories.

Denner Computer GmbH, one of five new distributors from Germany, is now also listed on ITscope. With more than 20 years of experience, the company has established itself as a specialist supplier in the categories of network technology, storage and servers.

Here you can see an overview of the new listings and their depth of integration into ITscope:

 

CountryCompanyOrder connectionDelivery to end customers
Output Consulting GmbH
Digital Republic Media Group GmbH
Denner Computer GmbH
tronet GmbH (allfirewalls)
OTEP Technologies Ltd.
grubster GmbH
Titan Data Solutions LTD
JL Corporate Ltd (JLC Distribution)

 

November 25th, 2020|

New help section – ITscope Support page has moved

ITscope has recently introduced a new support page, the ITscope Guide, providing clear and concise help articles. Previously, our online help section was accessible via the Zendesk support solution. Outsourcing this to a separate page offers ITscope more possibilities to include creative and user-friendly elements. With over 400 articles from six categories, none of your questions will remain unanswered. The search bar on the home page allows you to easily find relevant articles that relate to your specific problem.

The ITscope Guide also gives you the opportunity to submit an individual request ticket directly to our support team. Please use the ‘Submit request’ tab at the top of the page to do this. You will then be able to describe your request, as well as to add attachments to complement your written text. The current status of your submitted requests can be viewed in the ‘My requests’ tab.

In future, the ITscope Guide page will be further expanded to provide additional useful videos, images and support documents.
The footer of the home page contains our detailed FAQ, as well as the link to our TeamViewer QuickSupport direct help. Our support team, of course, is also still available to answer any questions you may have, simply send an email to support@itscope.com.

To the ITscope Guide

 

 

November 25th, 2020|

New distributors listed

In September and October, six new distributors joined our ITscope network. Two new distributors from Belgium and Slovenia, as well as four new German distributors, are now listed on ITscope.

The Belgian company 2BY2 N.V. has been active in the field of computer hardware and software sales for over 25 years. In cooperation with their sister company Taurus Europe B.V. based in the Netherlands, 2BY2 is focused on to the Benelux market.

Founded in 2017, smart.engineered GmbH & Co. KG is a specialist in display protection for mobile devices. In addition to Germany, the products are also sold in other European countries.

Here you can see an overview of the new listings and their depth of integration into ITscope:

CountryCompanyOrder connectionDelivery to end customers
BCC Systeme und Logistik GmbH
Flagge von Slowenien Bild - country flagsPANTEH d.o.o.
Flagge von Belgien - country flags2BY2 N.V.
Easytronics GmbH
Parts Depot GmbH
smart.engineered GmbH und Co. KG

 

October 26th, 2020|

The most important details at a glance: the new product header

 

Product pages are full of valuable information providing guidance during the product selection process. But what happens when the most important details get lost in a flood of information? We have been dealing with this problem over the last few months and have developed a new design for the product page, focusing on the core information.

Currently, the new product header is only visible after activating the respective feature in the test lab.

The most important innovation is the improved responsiveness: this means that the new header adapts seamlessly to different screen sizes – from large monitors to notebook screens to smartphone displays.

We have also significantly reduced the overall footprint of the new header: less information combined with a clearer layout allow the most important details to be presented at a glance. In a direct comparison, the new features are particularly easy to recognise:

 


Previous product header 

 

New product header after activation in the test lab

 

As can be seen in the screenshots, the height of the header has also been reduced in this new design. In turn, the sources of supply can take up more space in the visible part of the respective screen format.

The new layout also reduces ambiguity when it comes to the ‘number jungle’: with just a single glance, you can see which number is the manufacturer item number (Stock Keeping Unit), EAN and ITscope ID.

A detailed price overview is also provided in the new header. By clicking on the displayed price, you now have the option to view available scaled prices as well as the price calculation. All product statuses, such as factory refurbished, B or used, are now visible regardless of whether a large monitor or a small smartphone display is used. Previously, these product statuses were often cropped, especially in the case of small displays.Gebrauchtware – zuvor wurde die Ansicht, insbesondere bei kleinen Displays, angeschnitten.

 

Test our new design by activating the revised product header in the test lab – it’s as easy as that. We look forward to receiving your feedback and further suggestions for improvement at support@itscope.de!

 

October 26th, 2020|
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Press releases

Digitalisation cannot be licensed: how system houses can master the digital transformation

 

For a long time now, it has not just been the digital transformation that has been prevalent, but a real wave of digitalisation that threatens to overwhelm system houses and IT service providers. The requirements put forward by the industry are becoming increasingly sophisticated. However, solutions for the digitalisation of procurement and sales are a great opportunity for system houses to stay relevant.

The system house of the future will establish efficient procurement and sales processes and at the same time offer their customers the added value of individual advice – completely digital. With the help of new concepts, it is possible to meet the needs of customers, to scale and to grow in the long term.

Future model: Anything as a Service

The areas of application of as-a-service-models are increasing and will be standard in the future. The system house of the future will work with a platform where the integration of managed services or cloud licences is easily possible – both for sales and procurement. Those who can offer their customers software licences, services and cloud solutions in customised packages in addition to hardware, whether for purchase, leasing or as a managed service, will benefit enormously in the future: “In order to remain competitive in the long term, system houses must allow their customers to order software and services just as easily as a computer mouse,” states Alexander Münkel, Managing Director of ITscope GmbH.

But in searching for a suitable eCommerce solution, system houses regularly find that these requirements cannot be met by classic shop systems: they are forced to use several platforms instead of being able to map all relevant processes on one system. In addition, important connections/interfaces to downstream processes are neglected – with regular shop systems these can only be mapped with high development costs or not at all.

Companies that can offer their customers more than just an online shop have a chance of success – otherwise they are easily replaceable and have no real opportunity to create a bond with their customers. Also, since online sales are not normally the core business in this case, these companies are also clearly at a disadvantage compared to the eCommerce top dogs in the industry.

However, system houses already have a decisive advantage for surviving the competition: the data of their customers. Systematically collected and analysed in a targeted manner, this data offers valuable insights for proactive sales. Which products can be replaced by better or newer ones? Which products or services have been used in similar scenarios? Which services expire when and require renewal?

With the help of this data-driven approach, system houses can not only fully exploit their upselling potential, but also strengthen customer loyalty at the same time. A change in the mindset of the sales department is crucial to success, meaning the sales team does not act as an order taker but as a business enabler offering added value and selling the optimal solution. “It is important that the online shop is not perceived as a competitor to the sales department, but as a tool that makes it easier to serve more customers in less time – not just reacting to incoming orders, but actively offering the customer what they need at that moment,” Alexander Münkel states.

System houses: change drivers or victims of digitalisation?

Expectations of business customers are getting higher and higher: many already rely on procurement systems and expect their system house to be able to handle IT procurement electronically, as they are used to from classic supply chains. “System houses are seeing themselves forced to use suitable solutions. However, often these decisions are not made strategically to actively shape the digital transformation in their company, but are solely a reaction to pressure from their customers in the industry,” is how Oliver Gorges, Head of Channel Development & Cooperations at ITscope GmbH, explains the situation. If a system house wants to act as a digital protagonist, yet has predominantly analogue processes in place itself, then this cannot work.

No more need for procurement?

Tackling digitalisation on your own initiative is not as difficult as it may seem. A first important step is to reflect on your own processes: recurring procurement processes in particular cost a lot of time and money – which is then lacking elsewhere. “For us, automation means that all recurring processes are taken over by a system. Digital routing to distribution also includes the processing of all responses and status reports to the original purchaser,” says Alexander Münkel. “In this way, we can reduce the manual effort down to a minimum – and that means, as a radical consequence, doing away with purchasing departments.

Digitalisation cannot be licensed

The best tool is of no use if the user does not know how to use it: just because a system house has a corresponding solution in place, does not mean that the company is positioned for digital sales. It is not so much the technical aspects that require effort, but the involvement of all employees: digitalisation and the associated conversion of processes is a Herculean task that requires the entire company to transform.

Successful system houses of the future will take initiative themselves and anchor the topic strategically. For the sustainable implementation of a digitalisation project, users on the customer’s side should be included in the process at an early stage, and not only company-internal employees. Regular interaction and communication regarding both sides’ requirements, as well as a platform that allows the uncomplicated creation of a prototype, ensures a targeted and promising approach.

 

Would you like to learn more about XaaS, eProcurement or Digital Sales? Contact us – we would be happy to answer all your questions and show you the solutions ITscope will offer in this area in future.

January 27th, 2021|

New addition to the range of ITscope ERP interfaces: Odoo

 

ITscope already offers the automatic import of product data, prices, availabilities, quotes and extensive content into various ERP systems with the help of flexible interfaces for many providers. Starting from January, a brand new interface to the open-source ERP system Odoo is now also available.

Odoo is a cloud-based software that is particularly popular with small and medium-sized enterprises. Thanks to its intuitive interface, Odoo is extremely user-friendly. Various modules make the tool flexible and allow optimal customisation to suit individual user needs. In addition to the company itself, a community also ensures the constant further development and improvement of Odoo.

An interface to your ERP system enables you to significantly reduce manual processes and thus minimise errors and increase the quality of your data.
With the interface to Odoo, developed by our partner alphasystems, you can search for and add items in ITscope using your ERP system – a time-saving bulk addition of items (via export) can also be initiated with the ERP system. In addition, product categories can be transferred from ITscope and items can be directly added to quotes in the ERP system. The same applies to selling prices calculated in ITscope, which can also be transferred. Another practical and easy-to-use feature is the ability to transmit datasheets and product images to the ERP.

 

 

You can find out more about Odoo under https://www.itscope.com/odoo-schnittstelle/ (in German), or by visiting the Odoo website.

January 27th, 2021|

Release Notes for Update 2021.04

eProcurement

  • Project price errors no longer prevent the product page from being displayed. Instead, the panel containing project prices will not be filled in this case.

Digital Sales

  • A white background is now added if transparent graphics are used for the login and registration pages of a B2B portal.
  • In the product page header, the stock status indicator is now multi-coloured again.
January 26th, 2021|

New year, new office: ITscope has moved!

 

Right at the beginning of the year, we cleared out desks and shelves, packed and loaded boxes at ITscope. A few days ago, the starting signal was given for the move and the ITscope team now calls a spacious and modern office with a view over the roofs of Karlsruhe city centre its new “home”.

In view of ITscope’s growth over the past years, the move to the newly built premises was the next step to offer the growing number of employees an optimal workplace.

From now on, ITscope can be reached at the following address:

ITscope GmbH
Durlacher Allee 73
76131 Karlsruhe
Germany

Of course, we can already show a small preview of how our new office will look like:

 

If you have any further questions, please feel free to contact your personal contact person or send an email to marketing@itscope.com – we look forward to welcoming you in person, hopefully soon!

January 26th, 2021|

ITscope Market Barometer Q4/2020

Notebooks, monitors and tablets at record high: ITscope Market Barometer Q4/2020

The ITscope market barometer Q4/2020 is here – with the current top sellers from ten categories and the best newcomers on ITscope.com:

Newcomer: PlayStation 5 gets off to a flying start in the “Christmas quarter”
TFTs: Dell remains front-runner, Samsung brings a breath of fresh air
Smartphones: Apple’s newcomers back in the fast lane
Tablets: Microsoft Surface Pro 7 convinces all along the line
Notebooks: Lenovo breaks all records with ThinkPad E15
CPUs: 2020 makes AMD the CPU winner

The latest edition of the ITscope market barometer as a PDF (English)

Detailed numbers as an MS Excel file

Furthermore, read our detailed report with all background information about the highflyers of the quarter, as well as the top products from 10 product categories.

 

Here are the 30 most active new releases with hot seller potential:

Pos.Manufacturer and product nameManufacturer no.Listed sinceQ4 clicks
# 1Apple iPad 10.2 Wi-Fi 32 GB space greyMYL92FD/A2020-09-167630
# 2MSI GeForce RTX 3080 GAMING X TRIO 10G, 10GB GDDR6XV389-005R2020-09-156204
# 3Sony PlayStation 5, 825GB, white93952012020-09-183083
# 4Apple iPhone 12, 64GB, blackMGJ53ZD/A2020-10-142355
# 5AMD Ryzen 9 5900X, 12-Core, 3,7 GHz, SMT100-100000061WOF2020-10-102131
# 6Apple 20W USB-C Power AdapterMHJE3ZM/A2020-10-142074
# 7Synology Disk Station DS920+DS920+2020-07-141818
# 8Logitech C505, 1280×720@30fps, black960-0013642020-10-111622
# 9Apple Watch Series 6, 44mm, space grey, sportsbandM00H3FD/A2020-09-161529
# 10Samsung 980 PRO, 1TB, M.2 2280, NVMeMZ-V8P1T0BW2020-09-161451
# 11Apple MacBook Air, 13.3″, M1, 8GB, 256GBMGN63D/A2020-11-111130
# 12Apple MagSafe, silverMHXH3ZM/A2020-10-14885
# 13Logitech M500s Advanced910-0057842020-09-15833
# 14Crucial 8GB DDR4 2666MHz SO-DIMMCT8G4SFRA2662020-07-02794
# 15Apple HomePod miniMY5G2D/A2020-10-15738
# 16Acronis True Image 2021TIH4B2DES2020-08-21455
# 17Apple Case mit MagSafe für iPhone 12MHL73ZM/A2020-10-14382
# 18Apple Mac mini, M1, 8Core, 8GB, 256GB SSDMGNR3D/A2020-11-11335
# 19Xiaomi Roborock S6 MaxVS6V52-002020-09-02314
# 20AVM FRITZ! DECT 440200029052020-07-16312
# 21HP Reverb G21N0T5AA#ABD2020-07-10306
# 22HP DesignJet T6305HB09A#B192020-09-04279
# 23Epson WorkForce Pro WF-7840DTWFC11CH674022020-09-01277
# 24Logitech Folio Touch920-0099562020-10-25270
# 25Peerless Peerless-AV SR560-FLIP2SR560-FLIP22020-07-16259
# 26Unify OpenScape Desk Phone CP400L30250-F600-C4272020-07-11241
# 27Sony DualSense Controller for PS593995062020-09-19230
# 28TB Premium HP TonerCE285AP2020-10-27217
# 29HP E24 G49VF99AA#ABB2020-11-18185
# 30Iiyama Elektrolift for touchscreenMD 062B7295K2020-09-11178

 

 

January 20th, 2021|

Press release: ITscope Market Barometer Q4/2020

 

The latest edition of the ITscope market barometer as a PDF (English)

Detailed numbers as an MS Excel file

Content:

 

Notebooks, TFTs and tablets at record highs: ITscope market barometer Q4/2020

Click figures for home office equipment have reached an unprecedented high and the new PlayStation 5 is desperately sought after. Apple’s newcomers, the iPhone 12 and iPhone 12 Pro, are making a killing in the smartphone segment, while Microsoft is clearly ahead in the tablet segment.

Karlsruhe, 21/01/2021 – During the current lockdown, many employees are once again having to work from home office. Seemingly, there is still a lack of appropriate IT hardware: notebooks and monitors, but also business tablets, are in greater demand than ever before, as shown by the ITscope market barometer for Q4/2020. 

Since the fourth quarter of 2020, Germany has once again been in lockdown: what initially began as a partial lockdown in November, developed into a hard lockdown due to a lack of improvement in Corona case numbers. The rising infection rates during the second wave in autumn already suggested a renewed retreat into the home office was imminent. According to a survey conducted by the digital association Bitkom at the beginning of December, almost every second employee in Germany currently works at least partly from their home office, 25 per cent of them exclusively at home. In politics, voices have recently grown loud calling for a compulsory home office if the job allows it. Inadequate IT equipment is only one of the reasons why companies find this difficult. The current figures of the ITscope market barometer show, however, that many companies seem to be providing for appropriate equipment.

In the case of notebooks, probably the most essential device for working at one’s own desk, the click numbers are rising astronomically and Lenovo is breaking all records with the ThinkPad E15. The same applies to the equally important monitors: with the P2419H, Dell is the leader in the TFT category for the fifth time in a row – the P2419H managed to improve on the already extraordinarily good result of the previous quarter by almost 50 percent.

The hype surrounding the new PlayStation 5 is certainly also related to the fact that many people are spending more time than ever in their own homes. But the main reason is rather that Sony was once again unable to produce sufficient quantities in time for the Christmas business, which meant that some pre-orders had to be cancelled and devices are now being offered on the black market at completely overpriced prices. The considerable interest in the Next Gen console also shows in the high click figures and catapults the PlayStation 5 directly into the highflyer charts.

With the iPhone 12 and the iPhone 12 Pro, two new entrants were launched into the smartphone segment and directly made it into the Top 10. However, Apple is unable to match this success in the tablet segment and has to concede the well-deserved lead to Microsoft. There is a glimmer of hope in the PC system segment: the slow sellers of the last few months have attracted more interest again – at least that is what the growing click numbers in this category suggest. AMD was also able to secure a good push in the competition for the CPU crown in the last quarter.

Highflyer: PlayStation 5 off to a flying start during the ‘Christmas quarter’

2020 was an exceptional year in every respect: while the ICT channel was affected by supply bottlenecks for home office equipment at the beginning of the year, the situation largely stabilised in spring and summer. With rising demand in autumn, the hoarding purchases began again – notebooks were particularly sought after. Not surprisingly, everything is different in 2020’s Q4 – the ‘Christmas quarter’.

The Californian manufacturer Apple, otherwise known for dominating the Christmas business in Q4, had to accept significant losses compared to the previous year: although the new iPad is ahead in the highflyer charts, the remaining front-runners are from different companies.

The same procedure as every year: exactly one year ago, in Q4 2019, the 7th generation iPad made it to first place, and now in 2020 the 8th generation of the iPad 10.2 is following in the footsteps of its predecessor. With over 7,600 clicks, the currently cheapest representative of the iPad family (with a €335 wholesale selling price (WSP)) deserves to be ahead – although not too much has changed in terms of specs compared to the previous year’s model. Probably the biggest innovation is the switch from the A10 Fusion chip to the A12 Bionic chip. Apple promises higher computing power – which is also confirmed by the CHIP-Test (German) from October 2020. However, the low price of the iPad is shown in the colours and contrast of the screen: as with the previous version, these are rather mediocre. All in all, the iPad is a solid tablet with a good price-performance ratio.

Second place goes to MSI with the GeForce RTX 3080 GAMING X TRIO graphics card. This is no surprise either: since the release of the RTX series, there has been a real run on the raytracing-capable graphics cards. For one thing, the RTX series impresses with a significant increase in performance compared to the previous models. In addition, there is the ongoing Coronavirus pandemic, which leaves more time for indoor hobbies with Social Distancing and Lockdown – and many hobbyists are using this situation to equip their PCs with the latest technology. Another complicating factor is the release of the Next Gen consoles, which also have the new technology installed. So it’s no wonder that the manufacturers can no longer keep up with supplying the demand. On ITscope, too, the RTX 3080 has been almost constantly sold out since its release. But improvement is in sight: the manufacturers expect the situation to ease at the end of January.

This time, a rather untypical highflyer product makes it to third place: the PlayStation 5 from Sony. This result is not surprising, because Sony has once again broken all records with its Next Gen console, which has been completely sold out since its release in November – a situation that many fans are still familiar with from the past. With the current change in generations, Sony again couldn’t keep up with the high demand, especially in the time before Christmas. Anyone who wants a console now will have to be patient for the time being. It remains unclear when the PlayStation 5 will be available again.

In 4th place, with 2,355 clicks, is Apple’s iPhone 12, which does not stand out with any particular innovations, but is a real performance champion – not least thanks to Apple’s energy-efficient A14 Bionic chip. Other than that, the iPhone 12 is, as expected, a top-class smartphone with an excellent screen, top cameras and a powerful battery. The wholesale price for the 64 GB variant is currently around €750. However, a charger is not included: if you don’t already have one at home, you have to invest an additional €25. Apple justifies this with environmental and sustainability reasons.

The AMD Ryzen 9 5900X of the new generation makes it to 5th place with around 2,100 clicks. AMD is therefore again challenging its already weakening rival Intel – last year Intel lost almost 5 percent in sales and 29 percent in profits. AMD has not changed the production method compared to the previous generation, with 7 nm technology being used again. The new generation is especially impressive in the area of image rendering and object calculation – here the Ryzen 9 5900X even beats the Threadripper 3990X. Whether switching to the new CPU is worth it is questionable, however: AMD has raised the prices for the new generation by around €150 after a strong year. On ITscope, the Ryzen 9 5900X is available for a WSP of around €610.

The C505 webcam from Logitech, which has been listed since October, climbs to 8th place. Looking at the development of the click numbers during the last few months, however, this rapid rise is hardly surprising: due to the importance of home office, webcams became a perennial favourite – and prices even tripled in some cases. In the meantime, supply and demand seem to have balanced again and the C505 is available in large quantities. The wholesale price of around €70 is also approaching normal levels again – in comparison, the peak price in November was just under €100.

 

TFTs: Dell remains the unbeaten front-runner, Samsung brings some movement

Dell is unstoppable: with the P2419H, the US manufacturer once again claims 1st place – and is therefore the top performer in the TFT category for the fifth time in a row. The P2419H managed to improve on the already extraordinarily good result of the last quarter by almost 50 percent, with a phenomenal result of over 13,000 clicks. Even the wholesale selling price (WSP) is trending slightly upwards – anything but usual for a model that has already been listed since 2018. With the P2419H, Dell offers a low-priced 24-inch monitor with Full HD resolution at a WSP of €150. And the success story continues: the 27-inch version – the P2719H – achieves second place in the TFT category.

Samsung also has a leading role in Q4 and made the jump into the Top 10 twice with the Flip: the 55-inch variant reaches 5th place and the 65-inch variant follows in 8th place. With the Flip series, Samsung delivers a digital version of the classic whiteboard, or flipboard, as a touchscreen with corresponding pens for contemporary meetings – provided these take place on site. At €1,600 and €1,800 respectively, the Flips are not cheap, but past experience has shown that the digital board is well received by the channel.

Lenovo, a manufacturer less well-known in the TFT category, reaches 9th place with the ThinkVision T24i-20, finally bringing a breath of fresh air into the Top 10. The T24i-20 has only been listed on ITscope since June 2020 and has nevertheless proven itself against the ‘long-established’ TFTs. Visually, Lenovo remains true to its usual design with black, red and silver. The zero frame screen makes the screen surface look larger and facilitates working with multiple monitors. Apart from this, the screen offers the standard repertoire: 24 inches, Full HD, IPS panel, ergonomically adjustable height and the usual connections. With a WSP of €176, the monitor can keep up with the much older models in the Top 10.

 

Smartphones: Apple back in the fast lane with new entrants

In the fourth quarter, the mobile phone category did not exactly come up with any big surprises. As expected, Apple dominates the Top 10 with its iPhones almost entirely on its own, occupying nine places. As if that were not enough of an achievement, six of the nine top-ranked iPhones have only been listed on ITscope since mid-October and are therefore absolute newcomers.

Two of these highflyers include the iPhone 12 in 3rd place and the iPhone 12 Pro – despite a hefty WSP of €1,115 – in 4th place. But what do the popular new devices have to offer in terms of technology? The iPhone 12 and the iPhone 12 Pro both have Apple’s new A14 Bionic chip installed, which currently sets the tone in the smartphone cosmos in terms of performance. The biggest difference between the two smartphones, however, is in the cameras: the Pro variant comes with an ultra-wide-angle, wide-angle and telephoto camera. The iPhone 12, on the other hand, comes without the telephoto lens – but at around €745, this iPhone model is also quite a bit more affordable than the Pro variant.

Another newcomer is in 21st place: the Google Pixel 4a, which has been listed on ITscope since September 2020. This is a solid mid-range smartphone that achieved the grade ‘Good’ in the CHIP test (German). The smartphone scores with an excellent camera, long battery life and a bright display. However, the camera reaches its limits in low light and the battery charging time could be a little shorter. All in all, however, these are drawbacks that can be forgiven considering the wholesale price of only €371.

 

Tablets: Microsoft Surface Pro 7 impresses on every level

In the tablet category, Microsoft is ahead and Apple is clearly lagging behind. The click numbers in this category have also risen considerably: while the Top 10 had a total of around 22,000 clicks in Q3, this quarter the total is almost 49,000. The reason for this increase is certainly also down to the great popularity of Microsoft devices: many system houses consistently rely on the Microsoft ecosystem, both in terms of software and also for hardware products (notebooks and tablets).

First place was secured by Microsoft’s Surface Pro 7, relegating the previous quarter’s category winner, the 2019 iPad 10.2-inch, to 34th place. The business tablet is a practical solution for the short-term move to the home office: thanks to the USB-C port, up to two external monitors can be connected. The Pro 7 also seems to be extremely popular in its various other variants. For example, the variant with 256 GB in matte black comes in 4th place, while the 128 GB platinum-coloured version came in 5th place. The platinum version with 256 GB and a WSP of around €1,000 is the Surface version that takes first place – with a sensational 14,000 clicks. This means that Microsoft is doing much better in the business tablet segment than its competitor Apple with the iPad Pro. The latter remained unchanged in 13th place in Q4.

However, Apple also achieved some minor triumphs: the latest generation iPad 10.2, which has been listed since September, jumped from 191st to 2nd place, making it the well-deserved highflyer in the category. At a WSP of only €334, this tablet is well-priced and achieves a proud 7,630 clicks. Probably the biggest innovation of this generation is the switch from Fusion chips to Bionic chips, which are also used in iPhones. With these Bionic chips, Apple promises a higher performance along with reduced energy consumption.

Only Samsung has taken more of a beating than Apple this quarter: the South Korean manufacturer has been completely pushed out of the Top 10 and only makes it to 11th place with the Galaxy Tab A.

 

Notebooks: Lenovo breaking all records with the ThinkPad E15

Lenovo has clearly won over the notebook category in 2020 and broken all records with the ThinkPad E15. The E15 notebook was able to achieve over 21,000 clicks this quarter, more than places 2 to 7 combined and more than twice as much as the frontrunner from Q4 2019 – once again resulting in a completely deserved first place. Whether the hype will continue in the new year remains to be seen – the warehouses, at least, are now well-stocked again to cater for the ongoing enthusiasm for the ThinkPad E15, which has now claimed the pole position in the notebook category for the third quarter in a row.

Second place is also secured by Lenovo with the ThinkPad L15, which has been listed on ITscope since June 2020. Lenovo’s L-series devices are inexpensive business notebooks with mid-range specs: the runner-up comes with an Intel i5 processor, 8 GB RAM and 256 GB SSD storage. However, if you need a bit more computing power, you should go for the L15 with an AMD processor. This model scores better in the test than the i5 variant.

HP achieved 4th and 5th place with the HP ProBook 450 G7 in various versions. The notebook, which has been listed since the beginning of 2020, does not seem to be losing popularity and has been one of the top notebooks for several months now. With its 5th place this quarter, the most powerful version with an i7 processor and 16 GB RAM has risen in the ranking.

An up-and-comer from Dell makes it to 10th place: the Latitude 3510, which has been listed since June 2020, jumps from 208th place directly into the Top 10. In terms of price, the model is mid-range at a wholesale price of around €700, but also had a few shortcomings in this review: the screen is low-contrast as well as dim, and the RAM runs in single-channel mode, which has a negative impact on performance. Apart from this, you get a solid notebook with a good battery life that is also suitable for business use.

 

PC systems: are things looking up again after the dip in demand?

The fourth quarter went relatively well for PC systems, a product category that is looking back on a year of little movement. New, impactful innovations remain absent, but interest in the category seems to be growing again.

Lenovo’s ThinkCentre M720q is once again in first place with a remarkable 9,900 clicks. Compared to the previous quarter, the number of clicks for the ThinkCentre M720q has almost tripled. And overall, things are looking better again for PC systems: overall, the Top 10 have gained around 13,000 clicks compared to Q3.

The HP ProDesk series continues to be very popular and is represented four times in the Top 10 this quarter. With the ProDesk 400 G5 and the ProDesk 400 G6, the Californian manufacturer secured second, fourth, fifth and sixth place with various versions. The ProDesk series is slightly cheaper than the first-placed Lenovo ThinkCentre.

 

Graphics cards: MSI in control of the Top 10

With the Ampere architecture, Nvidia brought some movement into the graphics card category at the end of 2020. The RTX 3000 series from MSI improves massively in terms of its performance, both in terms of classic graphics and also the topic of ray tracing – at a significantly lower price than the predecessor models.

These technological advances also fuel some highflyers from manufacturer MSI, which has a good grip on the Top 10 with 7 out of 10 rankings. The MSI GEFORCE RTX 3080 GAMING X TR makes a notable leap from 73rd place to 1st place, offering a slight performance boost compared to the Founders Edition and is noticeably quieter under load. The gain made by the MSI GEFORCE RTX 3090 VENTUS 3X24GOC is even greater, climbing from 701st to 3rd place and impressing with top performance and 24 GB memory. However, MSI is certainly letting the price reflect this: at a WSP of more than €1,400, you have to dig deep into your pocket for this graphics card. With the GeForce RTX 3070 VENTUS 3X OC, which has only been listed since October 2020, a newcomer from MSI takes second place.

 

Mainboards: Intel booming in the top rankings

In terms of motherboards, the three ‘usual suspects’ MSI, Gigabyte and Asus are causing some movement in the Top 10. It is also surprising that the first four places are taken up exclusively by motherboards with Intel chipsets, even though AMD chips are currently ahead in terms of popularity (see CPU section below).

In first place this quarter is the ASUS PRIME Z490-P motherboard. The LGA1200 board is characterised by its good cooling performance with two VRM coolers and heat conduction pads. The socket is optimised for all 10th generation Intel Core processors. At a wholesale selling price (WSP) of €127, the mainboard is situated in the mid-range price segment.

Second place this quarter is occupied by another board for Intel processors: the Gigabyte H410M S2H. At a WSP of €60, it is significantly cheaper than the ASUS PRIME Z490-P, but consequently does not offer quite as much.

5th place goes to the ASUS ROG Strix X570-E Gaming, a top-class AM4 mainboard for AMD processors. The RAM is expandable up to 128 GB, heatpipe and heat pads ensure that the mainboard does not overheat. However, with a WSP of €247, the ASUS ROG Strix X570-E Gaming is also a leading mainboard in terms of price.

 

Processors: 2020 made AMD the CPU winner

The 2020 head-to-head race comes to a clear conclusion in Q4: AMD takes off with no less than four newcomers and dominates the Top 10 with rankings 1 to 7, leaving the California-based manufacturer in no doubt about its new superiority over competitor Intel. For more than a year, the two market leaders have been engaged in a fierce battle for the CPU crown, and AMD can now finally chalk up the year 2020 as a victory – which is truly remarkable after an era of Intel dominance.

With the new generation of Ryzen 5, 7 and 9 processors, AMD has entered the business extremely successfully. The AMD Ryzen 9 5900X, which has only been listed since October, landed in 3rd place right off the bat. With 12 cores, 24 threads and a boost of up to 4.8 GHz, AMD once again delivers vast processing power. In a recent test (German), the processor easily beats the competition from Intel. However, as is often the case, this performance does not come cheap: if you want to own the new Ryzen 9, you currently have to pay €610 for it.

In fourth and fifth place are the smaller versions of the Ryzen family, two newcomers from AMD: the AMD Ryzen 5 5600X and AMD Ryzen 7 5800X, performing similarly well in this review (German) as their ‘big brother’. However, with a WSP of €327 and €471 respectively, these two variants are quite a bit cheaper.

AMD did not quite manage to push Intel out of the Top 10 altogether, though. The Intel Core i5 10400 still made it to 8th place in the CPU category. This processor, which has been listed since April 2020, comes with 6 cores and 12 threads. It is supposed to be the counterpart to the Ryzen 5, but performs worse than the latter in this performance check – but is also significantly less expensive with a WSP of only €143.

How the battle for CPU leadership will develop in 2021 remains to be seen. This is especially the case because a third player is coming up in this field: in September, Apple released its first own CPUs for the MacBook Air and Pro, and its M1 chip is a serious challenge to AMD and Intel. The M1 is a so-called system-on-a-chip, which Apple hopes will increase performance with low energy consumption. This performance is achieved because four particularly powerful (‘Firestorm’) and four particularly efficient (‘Icestorm’) CPU cores are built into the M1.

Apple is already advertising this chip as being more powerful and more efficient than the competition in a familiarly self-confident manner. Currently, however, the chip is not available on its own and is therefore not in direct competition with AMD and Intel. It will be interesting to see how the Apple CPU will perform in practice. Many applications are not yet optimised for working with the M1 and require third-party applications for use.

 

Servers: HP further extends its lead

In the server category, there was much less activity in Q4 than in other categories. HP Enterprise continues to extend its lead from the previous quarter and single-handedly occupies the entire Top 15.

The HPE ProLiant ML350 Gen10 Base climbs from second to first place with over 1,200 clicks. It is equipped with an Intel Xeon Silver chip and 16 GB RAM, which can be expanded to up to 1.5 terabytes depending on requirements. With a price tag of just under €1,500, the HPE ProLiant ML350 Gen10 Base is situated in the middle of this category’s price range.

 

Storage systems: Synology dominates the field

Just as HP Enterprise dominates servers, Synology is certainly leading the storage systems category: the Taiwanese manufacturer occupies the entire Top 10 with only a single exception. Rising from second to first place, the Synology Disk Station DS920+ once again improves its position. With over 3,600 clicks, the DS920+, which has only been listed since July of last year, is a system that also offers impressive performance (as shown in this review (German)).

In 7th place, QNAP is trying to break through Synology’s supremacy with the TS-251+. This system, which has been listed on ITscope since 2015, is in no way inferior to the newer models: the TS-251+ is more of a mini-PC than a network drive and the cloud functions allow data access from anywhere, which is why the system is also well suited for alternating between working in the office and home office. With a fair WSP of €315, the TS-251+ is a front-runner both in terms of price and performance.

 

Press contact

Eileen Müller
Durlacher Allee 73
76131 Karlsruhe
Germany

Tel.: +49 721 62 73 76 – 0
eileen.mueller@itscope.com
https://www.itscope.com

 

About ITscope GmbH

Karlsruhe-based ITscope GmbH is the developer and operator of the B2B trading platform ITscope.com. Together with its subsidiary cop software + services GmbH & Co. KG, ITscope forms a strong alliance to support system houses and ICT resellers in digitising their business processes. With the ‘B2B Suite’ digital sales solution, IT system houses can set up individual procurement portals for business customers, and seamlessly procure their needs via EDI for distribution, without the need for a classic shop system.

Internal procurement processes and IT systems can also be easily mapped and connected to the ITscope platform. The flexible and high performance ITscope API provides product data, prices, availability and much more for over three million IT products. IT distributors and manufacturers also benefit from participating in ITscope: with our uniform platform, enquiries, sales and handling processes can be radically simplified. Furthermore, ITscope offers valuable insights into market developments and sales trends in the IT channel.

January 20th, 2021|

Release Notes for Update 2021.03

eProcurement

  • End customer references are transmitted for orders placed with the distributor Herweck.
  • For orders placed with the distributor Ingram, the tracking URL is now correctly formed for the carrier code DPD. This applies to ITscope.com as well as to the ITscope API.
  • For the distributor ALSO, parcel numbers from trans-o-flex are now correctly assembled with a length of 24 characters and filled with leading zeros.
  • Entering numbers smaller than 1, or letters, into the quantity field on the product page for sources of supply no longer triggers errors.

Digital Sales

  • The content of an individual B2B Suite start portal was sometimes displayed in a displaced position, covering clickable image links. This bug has been fixed, meaning the entire image area can now be clicked and used as a link.

Platform

  • Some collections could not be shared by email. This bug has been fixed.
  • Sorting sources of supply on the product page according to the name of the supplier now works again.
January 19th, 2021|

Release Notes for Update 2021.02

Platform

  • Shopping baskets can now be archived via the API.
  • The product feature filters sometimes did not function correctly. This bug has been fixed.
  • If no number was entered in a quantity field, errors could sometimes occur. This bug has been fixed.
  • When sending collections via email, the address ‘noreply@itscope.com‘ is now used as the sender. The user’s email address is then displayed as the Reply-To address in the email.

B2B Suite

  • In product files, the status flags for price, stock and visibility are now also taken into account on a line-by-line basis, instead of being read exclusively from the settings for the entire list.
  • We fixed a bug that prevented products from being requested directly via the header.
  • When sending collections via email, the address of the portal is now used as the sender. The user’s email address is then displayed as the Reply-To address in the email.
January 15th, 2021|

Release Notes for Update 2020.51

Platform

  • Product searches can be sorted according to availability.

B2B Suite

  • In the export section and B2B eProcurement section, it’s now possible to map, assign and apply different units of measurement.
December 18th, 2020|
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Press echo
Changelog

Release Notes for Update 2021.04

eProcurement

  • Project price errors no longer prevent the product page from being displayed. Instead, the panel containing project prices will not be filled in this case.

Digital Sales

  • A white background is now added if transparent graphics are used for the login and registration pages of a B2B portal.
  • In the product page header, the stock status indicator is now multi-coloured again.
January 26th, 2021|Changelog-EN|

Release Notes for Update 2021.03

eProcurement

  • End customer references are transmitted for orders placed with the distributor Herweck.
  • For orders placed with the distributor Ingram, the tracking URL is now correctly formed for the carrier code DPD. This applies to ITscope.com as well as to the ITscope API.
  • For the distributor ALSO, parcel numbers from trans-o-flex are now correctly assembled with a length of 24 characters and filled with leading zeros.
  • Entering numbers smaller than 1, or letters, into the quantity field on the product page for sources of supply no longer triggers errors.

Digital Sales

  • The content of an individual B2B Suite start portal was sometimes displayed in a displaced position, covering clickable image links. This bug has been fixed, meaning the entire image area can now be clicked and used as a link.

Platform

  • Some collections could not be shared by email. This bug has been fixed.
  • Sorting sources of supply on the product page according to the name of the supplier now works again.
January 19th, 2021|Changelog DE, Changelog-EN|

Release Notes for Update 2021.02

Platform

  • Shopping baskets can now be archived via the API.
  • The product feature filters sometimes did not function correctly. This bug has been fixed.
  • If no number was entered in a quantity field, errors could sometimes occur. This bug has been fixed.
  • When sending collections via email, the address ‘noreply@itscope.com‘ is now used as the sender. The user’s email address is then displayed as the Reply-To address in the email.

B2B Suite

  • In product files, the status flags for price, stock and visibility are now also taken into account on a line-by-line basis, instead of being read exclusively from the settings for the entire list.
  • We fixed a bug that prevented products from being requested directly via the header.
  • When sending collections via email, the address of the portal is now used as the sender. The user’s email address is then displayed as the Reply-To address in the email.
January 15th, 2021|Changelog DE, Changelog-EN|

Release Notes for Update 2020.50

With this release, the status of an order can now also be set to ‘ordered elsewhere‘ via API version 2.1.

Platform

  • Orders placed using the API can now be set to the order status ‘prepared‘ or ‘ordered elsewhere‘ via the OpenTrans XML element ‘STOP_AUTOMATIC_PROCESSING’. This can be done by setting the values ‘PREPARING‘ or ‘ORDERED_ELSEWHERE‘ respectively.
  • In the product header, the stock level matching the condition is now displayed if the condition is something other than ‘in stock’, for example ‘external stock’.
  • Previously, if a tax country wasn’t defined for a price calculation, this led to an error and to the page not loading. This bug has been fixed.
December 11th, 2020|Changelog-EN|

Release Notes for Update 2020.49

In order to facilitate working with the address selection, this release contains several bug fixes relating to the address selection version in the test lab. Additionally, B2B portal customers now have the option to edit addresses on a one-off basis when placing an order.

Platform

  • Two errors have been fixed in the test lab version of the address selection. Error messages no longer occur when selecting addresses, and an error when creating addresses for own company contacts has been fixed.
  • We have ensured that the quick selection area in the sidebar is easily visible with narrow bar widths as well.
  • Problems sometimes occurred when opening the sources of supply view for accessory products. This bug has been fixed.
  • The ‘/info/quota‘ API request now contains information again on whether API access to the platform is permitted.

B2B Suite

  • When placing an order, portal customers have the option of selecting an address from the address book, or alternatively to provide a one-off address only for this order. Doing this does not change the entry in the address book.
  • The export of the comparison between the portal assortment and the classification systems is now possible without the portal assortment cache.
December 4th, 2020|Changelog-EN|

Release Notes for Update 2020.48

In this release, additional fields and information have been integrated into the three-point menu in the new product header. As before, the new version of the product header can be activated in the test lab.

Platform

  • In the new product header, the three-point menu now contains additional fields and information. For example, the product datasheet can be exported as an HTML or PDF file.
  • A bug that occurred during the product loading process has been fixed.
  • When exporting quotes containing gross prices, the prices of optional line items are now also displayed in the correct format.
November 27th, 2020|Changelog-EN|

Release Notes for Update 2020.46

This release allows B2B portal operators to create datasheets and collection exports without product IDs, if these have been hidden in the portal. We have also created a new format for the BMEcat export and fixed some bugs concerning the B2B customer list and the B2B Suite export function.

Platform

  • A new packaging unit format has been added for the BMEcat export. The code ‘C62’ has been replaced by ‘ST’.

B2B Suite

  • It is now possible to create datasheets and collection exports without product IDs in B2B portals where these IDs have been hidden.
  • The list of customers in the portal configuration section sometimes did not fully list all portal customers. This bug has been fixed.
  • End customer numbers were occasionally omitted from B2B Suite exports. This bug has been fixed.
  • The default setting for whether a new customer can change their address in the portal is now permanently saved and applied.
November 12th, 2020|Changelog-EN|

Release Notes for Update 2020.45

This update includes the possibility to export articles without alternative supplier article numbers for BMEcat exports in the B2B Suite.

B2B Suite

  • The BMEcat export can be configured so that products without alternative supplier article numbers can also be exported. In this case the ITscope PUID is used.
November 6th, 2020|Changelog DE, Changelog-EN|
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Events

Meet ITscope on the road

Trade fairs, exhibitions, events, roadshows & more

ITscope on tour

More than 7,400 active customers, 420 distributors and 3 million ICT products: ITscope is the home of the channel. That’s why we’re out there for you at all the major industry events.

Whether it’s trade fairs, partner days, roadshows or special events – experience ITscope in person! Enjoy a personal demonstration of ITscope and its features, ask us any questions you may have regarding ICT trading, and talk to us about how we can collaborate in future.

Any questions about our events?

Christine Derr
Inside Sales Manager

Digitalisation cannot be licensed: how system houses can master the digital transformation

 

For a long time now, it has not just been the digital transformation that has been prevalent, but a real wave of digitalisation that threatens to overwhelm system houses and IT service providers. The requirements put forward by the industry are becoming increasingly sophisticated. However, solutions for the digitalisation of procurement and sales are a great opportunity for system houses to stay relevant.

The system house of the future will establish efficient procurement and sales processes and at the same time offer their customers the added value of individual advice – completely digital. With the help of new concepts, it is possible to meet the needs of customers, to scale and to grow in the long term.

Future model: Anything as a Service

The areas of application of as-a-service-models are increasing and will be standard in the future. The system house of the future will work with a platform where the integration of managed services or cloud licences is easily possible – both for sales and procurement. Those who can offer their customers software licences, services and cloud solutions in customised packages in addition to hardware, whether for purchase, leasing or as a managed service, will benefit enormously in the future: “In order to remain competitive in the long term, system houses must allow their customers to order software and services just as easily as a computer mouse,” states Alexander Münkel, Managing Director of ITscope GmbH.

But in searching for a suitable eCommerce solution, system houses regularly find that these requirements cannot be met by classic shop systems: they are forced to use several platforms instead of being able to map all relevant processes on one system. In addition, important connections/interfaces to downstream processes are neglected – with regular shop systems these can only be mapped with high development costs or not at all.

Companies that can offer their customers more than just an online shop have a chance of success – otherwise they are easily replaceable and have no real opportunity to create a bond with their customers. Also, since online sales are not normally the core business in this case, these companies are also clearly at a disadvantage compared to the eCommerce top dogs in the industry.

However, system houses already have a decisive advantage for surviving the competition: the data of their customers. Systematically collected and analysed in a targeted manner, this data offers valuable insights for proactive sales. Which products can be replaced by better or newer ones? Which products or services have been used in similar scenarios? Which services expire when and require renewal?

With the help of this data-driven approach, system houses can not only fully exploit their upselling potential, but also strengthen customer loyalty at the same time. A change in the mindset of the sales department is crucial to success, meaning the sales team does not act as an order taker but as a business enabler offering added value and selling the optimal solution. “It is important that the online shop is not perceived as a competitor to the sales department, but as a tool that makes it easier to serve more customers in less time – not just reacting to incoming orders, but actively offering the customer what they need at that moment,” Alexander Münkel states.

System houses: change drivers or victims of digitalisation?

Expectations of business customers are getting higher and higher: many already rely on procurement systems and expect their system house to be able to handle IT procurement electronically, as they are used to from classic supply chains. “System houses are seeing themselves forced to use suitable solutions. However, often these decisions are not made strategically to actively shape the digital transformation in their company, but are solely a reaction to pressure from their customers in the industry,” is how Oliver Gorges, Head of Channel Development & Cooperations at ITscope GmbH, explains the situation. If a system house wants to act as a digital protagonist, yet has predominantly analogue processes in place itself, then this cannot work.

No more need for procurement?

Tackling digitalisation on your own initiative is not as difficult as it may seem. A first important step is to reflect on your own processes: recurring procurement processes in particular cost a lot of time and money – which is then lacking elsewhere. “For us, automation means that all recurring processes are taken over by a system. Digital routing to distribution also includes the processing of all responses and status reports to the original purchaser,” says Alexander Münkel. “In this way, we can reduce the manual effort down to a minimum – and that means, as a radical consequence, doing away with purchasing departments.

Digitalisation cannot be licensed

The best tool is of no use if the user does not know how to use it: just because a system house has a corresponding solution in place, does not mean that the company is positioned for digital sales. It is not so much the technical aspects that require effort, but the involvement of all employees: digitalisation and the associated conversion of processes is a Herculean task that requires the entire company to transform.

Successful system houses of the future will take initiative themselves and anchor the topic strategically. For the sustainable implementation of a digitalisation project, users on the customer’s side should be included in the process at an early stage, and not only company-internal employees. Regular interaction and communication regarding both sides’ requirements, as well as a platform that allows the uncomplicated creation of a prototype, ensures a targeted and promising approach.

 

Would you like to learn more about XaaS, eProcurement or Digital Sales? Contact us – we would be happy to answer all your questions and show you the solutions ITscope will offer in this area in future.

January 27th, 2021|

New addition to the range of ITscope ERP interfaces: Odoo

 

ITscope already offers the automatic import of product data, prices, availabilities, quotes and extensive content into various ERP systems with the help of flexible interfaces for many providers. Starting from January, a brand new interface to the open-source ERP system Odoo is now also available.

Odoo is a cloud-based software that is particularly popular with small and medium-sized enterprises. Thanks to its intuitive interface, Odoo is extremely user-friendly. Various modules make the tool flexible and allow optimal customisation to suit individual user needs. In addition to the company itself, a community also ensures the constant further development and improvement of Odoo.

An interface to your ERP system enables you to significantly reduce manual processes and thus minimise errors and increase the quality of your data.
With the interface to Odoo, developed by our partner alphasystems, you can search for and add items in ITscope using your ERP system – a time-saving bulk addition of items (via export) can also be initiated with the ERP system. In addition, product categories can be transferred from ITscope and items can be directly added to quotes in the ERP system. The same applies to selling prices calculated in ITscope, which can also be transferred. Another practical and easy-to-use feature is the ability to transmit datasheets and product images to the ERP.

 

 

You can find out more about Odoo under https://www.itscope.com/odoo-schnittstelle/ (in German), or by visiting the Odoo website.

January 27th, 2021|

New year, new office: ITscope has moved!

 

Right at the beginning of the year, we cleared out desks and shelves, packed and loaded boxes at ITscope. A few days ago, the starting signal was given for the move and the ITscope team now calls a spacious and modern office with a view over the roofs of Karlsruhe city centre its new “home”.

In view of ITscope’s growth over the past years, the move to the newly built premises was the next step to offer the growing number of employees an optimal workplace.

From now on, ITscope can be reached at the following address:

ITscope GmbH
Durlacher Allee 73
76131 Karlsruhe
Germany

Of course, we can already show a small preview of how our new office will look like:

 

If you have any further questions, please feel free to contact your personal contact person or send an email to marketing@itscope.com – we look forward to welcoming you in person, hopefully soon!

January 26th, 2021|

ITscope Market Barometer Q4/2020

Notebooks, monitors and tablets at record high: ITscope Market Barometer Q4/2020

The ITscope market barometer Q4/2020 is here – with the current top sellers from ten categories and the best newcomers on ITscope.com:

Newcomer: PlayStation 5 gets off to a flying start in the “Christmas quarter”
TFTs: Dell remains front-runner, Samsung brings a breath of fresh air
Smartphones: Apple’s newcomers back in the fast lane
Tablets: Microsoft Surface Pro 7 convinces all along the line
Notebooks: Lenovo breaks all records with ThinkPad E15
CPUs: 2020 makes AMD the CPU winner

The latest edition of the ITscope market barometer as a PDF (English)

Detailed numbers as an MS Excel file

Furthermore, read our detailed report with all background information about the highflyers of the quarter, as well as the top products from 10 product categories.

 

Here are the 30 most active new releases with hot seller potential:

Pos.Manufacturer and product nameManufacturer no.Listed sinceQ4 clicks
# 1Apple iPad 10.2 Wi-Fi 32 GB space greyMYL92FD/A2020-09-167630
# 2MSI GeForce RTX 3080 GAMING X TRIO 10G, 10GB GDDR6XV389-005R2020-09-156204
# 3Sony PlayStation 5, 825GB, white93952012020-09-183083
# 4Apple iPhone 12, 64GB, blackMGJ53ZD/A2020-10-142355
# 5AMD Ryzen 9 5900X, 12-Core, 3,7 GHz, SMT100-100000061WOF2020-10-102131
# 6Apple 20W USB-C Power AdapterMHJE3ZM/A2020-10-142074
# 7Synology Disk Station DS920+DS920+2020-07-141818
# 8Logitech C505, 1280×720@30fps, black960-0013642020-10-111622
# 9Apple Watch Series 6, 44mm, space grey, sportsbandM00H3FD/A2020-09-161529
# 10Samsung 980 PRO, 1TB, M.2 2280, NVMeMZ-V8P1T0BW2020-09-161451
# 11Apple MacBook Air, 13.3″, M1, 8GB, 256GBMGN63D/A2020-11-111130
# 12Apple MagSafe, silverMHXH3ZM/A2020-10-14885
# 13Logitech M500s Advanced910-0057842020-09-15833
# 14Crucial 8GB DDR4 2666MHz SO-DIMMCT8G4SFRA2662020-07-02794
# 15Apple HomePod miniMY5G2D/A2020-10-15738
# 16Acronis True Image 2021TIH4B2DES2020-08-21455
# 17Apple Case mit MagSafe für iPhone 12MHL73ZM/A2020-10-14382
# 18Apple Mac mini, M1, 8Core, 8GB, 256GB SSDMGNR3D/A2020-11-11335
# 19Xiaomi Roborock S6 MaxVS6V52-002020-09-02314
# 20AVM FRITZ! DECT 440200029052020-07-16312
# 21HP Reverb G21N0T5AA#ABD2020-07-10306
# 22HP DesignJet T6305HB09A#B192020-09-04279
# 23Epson WorkForce Pro WF-7840DTWFC11CH674022020-09-01277
# 24Logitech Folio Touch920-0099562020-10-25270
# 25Peerless Peerless-AV SR560-FLIP2SR560-FLIP22020-07-16259
# 26Unify OpenScape Desk Phone CP400L30250-F600-C4272020-07-11241
# 27Sony DualSense Controller for PS593995062020-09-19230
# 28TB Premium HP TonerCE285AP2020-10-27217
# 29HP E24 G49VF99AA#ABB2020-11-18185
# 30Iiyama Elektrolift for touchscreenMD 062B7295K2020-09-11178

 

 

January 20th, 2021|

Press release: ITscope Market Barometer Q4/2020

 

The latest edition of the ITscope market barometer as a PDF (English)

Detailed numbers as an MS Excel file

Content:

 

Notebooks, TFTs and tablets at record highs: ITscope market barometer Q4/2020

Click figures for home office equipment have reached an unprecedented high and the new PlayStation 5 is desperately sought after. Apple’s newcomers, the iPhone 12 and iPhone 12 Pro, are making a killing in the smartphone segment, while Microsoft is clearly ahead in the tablet segment.

Karlsruhe, 21/01/2021 – During the current lockdown, many employees are once again having to work from home office. Seemingly, there is still a lack of appropriate IT hardware: notebooks and monitors, but also business tablets, are in greater demand than ever before, as shown by the ITscope market barometer for Q4/2020. 

Since the fourth quarter of 2020, Germany has once again been in lockdown: what initially began as a partial lockdown in November, developed into a hard lockdown due to a lack of improvement in Corona case numbers. The rising infection rates during the second wave in autumn already suggested a renewed retreat into the home office was imminent. According to a survey conducted by the digital association Bitkom at the beginning of December, almost every second employee in Germany currently works at least partly from their home office, 25 per cent of them exclusively at home. In politics, voices have recently grown loud calling for a compulsory home office if the job allows it. Inadequate IT equipment is only one of the reasons why companies find this difficult. The current figures of the ITscope market barometer show, however, that many companies seem to be providing for appropriate equipment.

In the case of notebooks, probably the most essential device for working at one’s own desk, the click numbers are rising astronomically and Lenovo is breaking all records with the ThinkPad E15. The same applies to the equally important monitors: with the P2419H, Dell is the leader in the TFT category for the fifth time in a row – the P2419H managed to improve on the already extraordinarily good result of the previous quarter by almost 50 percent.

The hype surrounding the new PlayStation 5 is certainly also related to the fact that many people are spending more time than ever in their own homes. But the main reason is rather that Sony was once again unable to produce sufficient quantities in time for the Christmas business, which meant that some pre-orders had to be cancelled and devices are now being offered on the black market at completely overpriced prices. The considerable interest in the Next Gen console also shows in the high click figures and catapults the PlayStation 5 directly into the highflyer charts.

With the iPhone 12 and the iPhone 12 Pro, two new entrants were launched into the smartphone segment and directly made it into the Top 10. However, Apple is unable to match this success in the tablet segment and has to concede the well-deserved lead to Microsoft. There is a glimmer of hope in the PC system segment: the slow sellers of the last few months have attracted more interest again – at least that is what the growing click numbers in this category suggest. AMD was also able to secure a good push in the competition for the CPU crown in the last quarter.

Highflyer: PlayStation 5 off to a flying start during the ‘Christmas quarter’

2020 was an exceptional year in every respect: while the ICT channel was affected by supply bottlenecks for home office equipment at the beginning of the year, the situation largely stabilised in spring and summer. With rising demand in autumn, the hoarding purchases began again – notebooks were particularly sought after. Not surprisingly, everything is different in 2020’s Q4 – the ‘Christmas quarter’.

The Californian manufacturer Apple, otherwise known for dominating the Christmas business in Q4, had to accept significant losses compared to the previous year: although the new iPad is ahead in the highflyer charts, the remaining front-runners are from different companies.

The same procedure as every year: exactly one year ago, in Q4 2019, the 7th generation iPad made it to first place, and now in 2020 the 8th generation of the iPad 10.2 is following in the footsteps of its predecessor. With over 7,600 clicks, the currently cheapest representative of the iPad family (with a €335 wholesale selling price (WSP)) deserves to be ahead – although not too much has changed in terms of specs compared to the previous year’s model. Probably the biggest innovation is the switch from the A10 Fusion chip to the A12 Bionic chip. Apple promises higher computing power – which is also confirmed by the CHIP-Test (German) from October 2020. However, the low price of the iPad is shown in the colours and contrast of the screen: as with the previous version, these are rather mediocre. All in all, the iPad is a solid tablet with a good price-performance ratio.

Second place goes to MSI with the GeForce RTX 3080 GAMING X TRIO graphics card. This is no surprise either: since the release of the RTX series, there has been a real run on the raytracing-capable graphics cards. For one thing, the RTX series impresses with a significant increase in performance compared to the previous models. In addition, there is the ongoing Coronavirus pandemic, which leaves more time for indoor hobbies with Social Distancing and Lockdown – and many hobbyists are using this situation to equip their PCs with the latest technology. Another complicating factor is the release of the Next Gen consoles, which also have the new technology installed. So it’s no wonder that the manufacturers can no longer keep up with supplying the demand. On ITscope, too, the RTX 3080 has been almost constantly sold out since its release. But improvement is in sight: the manufacturers expect the situation to ease at the end of January.

This time, a rather untypical highflyer product makes it to third place: the PlayStation 5 from Sony. This result is not surprising, because Sony has once again broken all records with its Next Gen console, which has been completely sold out since its release in November – a situation that many fans are still familiar with from the past. With the current change in generations, Sony again couldn’t keep up with the high demand, especially in the time before Christmas. Anyone who wants a console now will have to be patient for the time being. It remains unclear when the PlayStation 5 will be available again.

In 4th place, with 2,355 clicks, is Apple’s iPhone 12, which does not stand out with any particular innovations, but is a real performance champion – not least thanks to Apple’s energy-efficient A14 Bionic chip. Other than that, the iPhone 12 is, as expected, a top-class smartphone with an excellent screen, top cameras and a powerful battery. The wholesale price for the 64 GB variant is currently around €750. However, a charger is not included: if you don’t already have one at home, you have to invest an additional €25. Apple justifies this with environmental and sustainability reasons.

The AMD Ryzen 9 5900X of the new generation makes it to 5th place with around 2,100 clicks. AMD is therefore again challenging its already weakening rival Intel – last year Intel lost almost 5 percent in sales and 29 percent in profits. AMD has not changed the production method compared to the previous generation, with 7 nm technology being used again. The new generation is especially impressive in the area of image rendering and object calculation – here the Ryzen 9 5900X even beats the Threadripper 3990X. Whether switching to the new CPU is worth it is questionable, however: AMD has raised the prices for the new generation by around €150 after a strong year. On ITscope, the Ryzen 9 5900X is available for a WSP of around €610.

The C505 webcam from Logitech, which has been listed since October, climbs to 8th place. Looking at the development of the click numbers during the last few months, however, this rapid rise is hardly surprising: due to the importance of home office, webcams became a perennial favourite – and prices even tripled in some cases. In the meantime, supply and demand seem to have balanced again and the C505 is available in large quantities. The wholesale price of around €70 is also approaching normal levels again – in comparison, the peak price in November was just under €100.

 

TFTs: Dell remains the unbeaten front-runner, Samsung brings some movement

Dell is unstoppable: with the P2419H, the US manufacturer once again claims 1st place – and is therefore the top performer in the TFT category for the fifth time in a row. The P2419H managed to improve on the already extraordinarily good result of the last quarter by almost 50 percent, with a phenomenal result of over 13,000 clicks. Even the wholesale selling price (WSP) is trending slightly upwards – anything but usual for a model that has already been listed since 2018. With the P2419H, Dell offers a low-priced 24-inch monitor with Full HD resolution at a WSP of €150. And the success story continues: the 27-inch version – the P2719H – achieves second place in the TFT category.

Samsung also has a leading role in Q4 and made the jump into the Top 10 twice with the Flip: the 55-inch variant reaches 5th place and the 65-inch variant follows in 8th place. With the Flip series, Samsung delivers a digital version of the classic whiteboard, or flipboard, as a touchscreen with corresponding pens for contemporary meetings – provided these take place on site. At €1,600 and €1,800 respectively, the Flips are not cheap, but past experience has shown that the digital board is well received by the channel.

Lenovo, a manufacturer less well-known in the TFT category, reaches 9th place with the ThinkVision T24i-20, finally bringing a breath of fresh air into the Top 10. The T24i-20 has only been listed on ITscope since June 2020 and has nevertheless proven itself against the ‘long-established’ TFTs. Visually, Lenovo remains true to its usual design with black, red and silver. The zero frame screen makes the screen surface look larger and facilitates working with multiple monitors. Apart from this, the screen offers the standard repertoire: 24 inches, Full HD, IPS panel, ergonomically adjustable height and the usual connections. With a WSP of €176, the monitor can keep up with the much older models in the Top 10.

 

Smartphones: Apple back in the fast lane with new entrants

In the fourth quarter, the mobile phone category did not exactly come up with any big surprises. As expected, Apple dominates the Top 10 with its iPhones almost entirely on its own, occupying nine places. As if that were not enough of an achievement, six of the nine top-ranked iPhones have only been listed on ITscope since mid-October and are therefore absolute newcomers.

Two of these highflyers include the iPhone 12 in 3rd place and the iPhone 12 Pro – despite a hefty WSP of €1,115 – in 4th place. But what do the popular new devices have to offer in terms of technology? The iPhone 12 and the iPhone 12 Pro both have Apple’s new A14 Bionic chip installed, which currently sets the tone in the smartphone cosmos in terms of performance. The biggest difference between the two smartphones, however, is in the cameras: the Pro variant comes with an ultra-wide-angle, wide-angle and telephoto camera. The iPhone 12, on the other hand, comes without the telephoto lens – but at around €745, this iPhone model is also quite a bit more affordable than the Pro variant.

Another newcomer is in 21st place: the Google Pixel 4a, which has been listed on ITscope since September 2020. This is a solid mid-range smartphone that achieved the grade ‘Good’ in the CHIP test (German). The smartphone scores with an excellent camera, long battery life and a bright display. However, the camera reaches its limits in low light and the battery charging time could be a little shorter. All in all, however, these are drawbacks that can be forgiven considering the wholesale price of only €371.

 

Tablets: Microsoft Surface Pro 7 impresses on every level

In the tablet category, Microsoft is ahead and Apple is clearly lagging behind. The click numbers in this category have also risen considerably: while the Top 10 had a total of around 22,000 clicks in Q3, this quarter the total is almost 49,000. The reason for this increase is certainly also down to the great popularity of Microsoft devices: many system houses consistently rely on the Microsoft ecosystem, both in terms of software and also for hardware products (notebooks and tablets).

First place was secured by Microsoft’s Surface Pro 7, relegating the previous quarter’s category winner, the 2019 iPad 10.2-inch, to 34th place. The business tablet is a practical solution for the short-term move to the home office: thanks to the USB-C port, up to two external monitors can be connected. The Pro 7 also seems to be extremely popular in its various other variants. For example, the variant with 256 GB in matte black comes in 4th place, while the 128 GB platinum-coloured version came in 5th place. The platinum version with 256 GB and a WSP of around €1,000 is the Surface version that takes first place – with a sensational 14,000 clicks. This means that Microsoft is doing much better in the business tablet segment than its competitor Apple with the iPad Pro. The latter remained unchanged in 13th place in Q4.

However, Apple also achieved some minor triumphs: the latest generation iPad 10.2, which has been listed since September, jumped from 191st to 2nd place, making it the well-deserved highflyer in the category. At a WSP of only €334, this tablet is well-priced and achieves a proud 7,630 clicks. Probably the biggest innovation of this generation is the switch from Fusion chips to Bionic chips, which are also used in iPhones. With these Bionic chips, Apple promises a higher performance along with reduced energy consumption.

Only Samsung has taken more of a beating than Apple this quarter: the South Korean manufacturer has been completely pushed out of the Top 10 and only makes it to 11th place with the Galaxy Tab A.

 

Notebooks: Lenovo breaking all records with the ThinkPad E15

Lenovo has clearly won over the notebook category in 2020 and broken all records with the ThinkPad E15. The E15 notebook was able to achieve over 21,000 clicks this quarter, more than places 2 to 7 combined and more than twice as much as the frontrunner from Q4 2019 – once again resulting in a completely deserved first place. Whether the hype will continue in the new year remains to be seen – the warehouses, at least, are now well-stocked again to cater for the ongoing enthusiasm for the ThinkPad E15, which has now claimed the pole position in the notebook category for the third quarter in a row.

Second place is also secured by Lenovo with the ThinkPad L15, which has been listed on ITscope since June 2020. Lenovo’s L-series devices are inexpensive business notebooks with mid-range specs: the runner-up comes with an Intel i5 processor, 8 GB RAM and 256 GB SSD storage. However, if you need a bit more computing power, you should go for the L15 with an AMD processor. This model scores better in the test than the i5 variant.

HP achieved 4th and 5th place with the HP ProBook 450 G7 in various versions. The notebook, which has been listed since the beginning of 2020, does not seem to be losing popularity and has been one of the top notebooks for several months now. With its 5th place this quarter, the most powerful version with an i7 processor and 16 GB RAM has risen in the ranking.

An up-and-comer from Dell makes it to 10th place: the Latitude 3510, which has been listed since June 2020, jumps from 208th place directly into the Top 10. In terms of price, the model is mid-range at a wholesale price of around €700, but also had a few shortcomings in this review: the screen is low-contrast as well as dim, and the RAM runs in single-channel mode, which has a negative impact on performance. Apart from this, you get a solid notebook with a good battery life that is also suitable for business use.

 

PC systems: are things looking up again after the dip in demand?

The fourth quarter went relatively well for PC systems, a product category that is looking back on a year of little movement. New, impactful innovations remain absent, but interest in the category seems to be growing again.

Lenovo’s ThinkCentre M720q is once again in first place with a remarkable 9,900 clicks. Compared to the previous quarter, the number of clicks for the ThinkCentre M720q has almost tripled. And overall, things are looking better again for PC systems: overall, the Top 10 have gained around 13,000 clicks compared to Q3.

The HP ProDesk series continues to be very popular and is represented four times in the Top 10 this quarter. With the ProDesk 400 G5 and the ProDesk 400 G6, the Californian manufacturer secured second, fourth, fifth and sixth place with various versions. The ProDesk series is slightly cheaper than the first-placed Lenovo ThinkCentre.

 

Graphics cards: MSI in control of the Top 10

With the Ampere architecture, Nvidia brought some movement into the graphics card category at the end of 2020. The RTX 3000 series from MSI improves massively in terms of its performance, both in terms of classic graphics and also the topic of ray tracing – at a significantly lower price than the predecessor models.

These technological advances also fuel some highflyers from manufacturer MSI, which has a good grip on the Top 10 with 7 out of 10 rankings. The MSI GEFORCE RTX 3080 GAMING X TR makes a notable leap from 73rd place to 1st place, offering a slight performance boost compared to the Founders Edition and is noticeably quieter under load. The gain made by the MSI GEFORCE RTX 3090 VENTUS 3X24GOC is even greater, climbing from 701st to 3rd place and impressing with top performance and 24 GB memory. However, MSI is certainly letting the price reflect this: at a WSP of more than €1,400, you have to dig deep into your pocket for this graphics card. With the GeForce RTX 3070 VENTUS 3X OC, which has only been listed since October 2020, a newcomer from MSI takes second place.

 

Mainboards: Intel booming in the top rankings

In terms of motherboards, the three ‘usual suspects’ MSI, Gigabyte and Asus are causing some movement in the Top 10. It is also surprising that the first four places are taken up exclusively by motherboards with Intel chipsets, even though AMD chips are currently ahead in terms of popularity (see CPU section below).

In first place this quarter is the ASUS PRIME Z490-P motherboard. The LGA1200 board is characterised by its good cooling performance with two VRM coolers and heat conduction pads. The socket is optimised for all 10th generation Intel Core processors. At a wholesale selling price (WSP) of €127, the mainboard is situated in the mid-range price segment.

Second place this quarter is occupied by another board for Intel processors: the Gigabyte H410M S2H. At a WSP of €60, it is significantly cheaper than the ASUS PRIME Z490-P, but consequently does not offer quite as much.

5th place goes to the ASUS ROG Strix X570-E Gaming, a top-class AM4 mainboard for AMD processors. The RAM is expandable up to 128 GB, heatpipe and heat pads ensure that the mainboard does not overheat. However, with a WSP of €247, the ASUS ROG Strix X570-E Gaming is also a leading mainboard in terms of price.

 

Processors: 2020 made AMD the CPU winner

The 2020 head-to-head race comes to a clear conclusion in Q4: AMD takes off with no less than four newcomers and dominates the Top 10 with rankings 1 to 7, leaving the California-based manufacturer in no doubt about its new superiority over competitor Intel. For more than a year, the two market leaders have been engaged in a fierce battle for the CPU crown, and AMD can now finally chalk up the year 2020 as a victory – which is truly remarkable after an era of Intel dominance.

With the new generation of Ryzen 5, 7 and 9 processors, AMD has entered the business extremely successfully. The AMD Ryzen 9 5900X, which has only been listed since October, landed in 3rd place right off the bat. With 12 cores, 24 threads and a boost of up to 4.8 GHz, AMD once again delivers vast processing power. In a recent test (German), the processor easily beats the competition from Intel. However, as is often the case, this performance does not come cheap: if you want to own the new Ryzen 9, you currently have to pay €610 for it.

In fourth and fifth place are the smaller versions of the Ryzen family, two newcomers from AMD: the AMD Ryzen 5 5600X and AMD Ryzen 7 5800X, performing similarly well in this review (German) as their ‘big brother’. However, with a WSP of €327 and €471 respectively, these two variants are quite a bit cheaper.

AMD did not quite manage to push Intel out of the Top 10 altogether, though. The Intel Core i5 10400 still made it to 8th place in the CPU category. This processor, which has been listed since April 2020, comes with 6 cores and 12 threads. It is supposed to be the counterpart to the Ryzen 5, but performs worse than the latter in this performance check – but is also significantly less expensive with a WSP of only €143.

How the battle for CPU leadership will develop in 2021 remains to be seen. This is especially the case because a third player is coming up in this field: in September, Apple released its first own CPUs for the MacBook Air and Pro, and its M1 chip is a serious challenge to AMD and Intel. The M1 is a so-called system-on-a-chip, which Apple hopes will increase performance with low energy consumption. This performance is achieved because four particularly powerful (‘Firestorm’) and four particularly efficient (‘Icestorm’) CPU cores are built into the M1.

Apple is already advertising this chip as being more powerful and more efficient than the competition in a familiarly self-confident manner. Currently, however, the chip is not available on its own and is therefore not in direct competition with AMD and Intel. It will be interesting to see how the Apple CPU will perform in practice. Many applications are not yet optimised for working with the M1 and require third-party applications for use.

 

Servers: HP further extends its lead

In the server category, there was much less activity in Q4 than in other categories. HP Enterprise continues to extend its lead from the previous quarter and single-handedly occupies the entire Top 15.

The HPE ProLiant ML350 Gen10 Base climbs from second to first place with over 1,200 clicks. It is equipped with an Intel Xeon Silver chip and 16 GB RAM, which can be expanded to up to 1.5 terabytes depending on requirements. With a price tag of just under €1,500, the HPE ProLiant ML350 Gen10 Base is situated in the middle of this category’s price range.

 

Storage systems: Synology dominates the field

Just as HP Enterprise dominates servers, Synology is certainly leading the storage systems category: the Taiwanese manufacturer occupies the entire Top 10 with only a single exception. Rising from second to first place, the Synology Disk Station DS920+ once again improves its position. With over 3,600 clicks, the DS920+, which has only been listed since July of last year, is a system that also offers impressive performance (as shown in this review (German)).

In 7th place, QNAP is trying to break through Synology’s supremacy with the TS-251+. This system, which has been listed on ITscope since 2015, is in no way inferior to the newer models: the TS-251+ is more of a mini-PC than a network drive and the cloud functions allow data access from anywhere, which is why the system is also well suited for alternating between working in the office and home office. With a fair WSP of €315, the TS-251+ is a front-runner both in terms of price and performance.

 

Press contact

Eileen Müller
Durlacher Allee 73
76131 Karlsruhe
Germany

Tel.: +49 721 62 73 76 – 0
eileen.mueller@itscope.com
https://www.itscope.com

 

About ITscope GmbH

Karlsruhe-based ITscope GmbH is the developer and operator of the B2B trading platform ITscope.com. Together with its subsidiary cop software + services GmbH & Co. KG, ITscope forms a strong alliance to support system houses and ICT resellers in digitising their business processes. With the ‘B2B Suite’ digital sales solution, IT system houses can set up individual procurement portals for business customers, and seamlessly procure their needs via EDI for distribution, without the need for a classic shop system.

Internal procurement processes and IT systems can also be easily mapped and connected to the ITscope platform. The flexible and high performance ITscope API provides product data, prices, availability and much more for over three million IT products. IT distributors and manufacturers also benefit from participating in ITscope: with our uniform platform, enquiries, sales and handling processes can be radically simplified. Furthermore, ITscope offers valuable insights into market developments and sales trends in the IT channel.

January 20th, 2021|

Hoarding of homeoffice equipment? Notebooks and co. back in strong demand

 

Karlsruhe, 25/11/2020 – With the rising numbers of coronavirus infections in this second wave, is demand for home office equipment increasing again? A recent analysis of inventory figures on the ITscope platform shows that many employees seem to be switching back from working in the office to working in their own homes. Notebooks are almost sold out, TFT monitors are also running out of stock and webcams inventories have not even had a chance to replenish after the first wave of infections. 

While warehouses were still almost completely empty in spring, the situation eased over the summer months as supplies were being replenished. With the beginning of autumn, and therefore the second wave of COVID-19, toilet paper is not the only product that is being hoarded once again, as demand for suitable home office equipment is also rising considerably again.

 

Notebooks almost sold out again

Stock levels of notebooks seem to closely follow the coronavirus infection waves: between March and April, stock levels were close to zero, returning to normal over the summer, and then going back down to rock-bottom as infection rates increased in October and November.

Evaluation of the average total stock level per notebook for the top 100 most clicked notebooks, since January 2020

 

A similar pattern can also be seen with Lenovo’s ThinkPad E15 20RD (SKU: 20RD001FGE), with 8GB RAM and i5 processor, which is a particularly popular device for the home office, and has been completely sold out since the beginning of October. This has directly affected the price: in the first weeks of November, the usually relatively inexpensive notebook was selling for around €100 more than back in August.

Price/stock level/status history and product click history for the Lenovo ThinkPad E15 (SKU: 20RD001FGE), January to November 2020 

 

If you don’t want to do without an E15, you’ll have to hurry and buy the more expensive and powerful ThinkPad E15 20RD (SKU: 20RD0011GE), with an i7 processor. However, the general shortage of stock is having a considerable impact on the price of this model: instead of the regular wholesale selling price (WSP) of €900, the price is averaging around €1100 at the moment.

TFT monitors, equally indispensable in the home office, are also showing a downward trend in stock levels. So far, the situation here is much less dramatic than for notebooks though. Even the popular P2719H from Dell (SKU: DELL-P2719H) is currently still available in large quantities. But if you don’t want to spend the winter in your home office without a monitor, now is perhaps a good opportunity to consider getting a new screen in case the downward trend continues.

Evaluation of the average total stock level per TFT monitor for the top 100 most clicked TFT monitors, since January 2020

 

Webcam stock levels not recovering

Since the outbreak of the coronavirus pandemic, webcams have been in a constant state of short supply: stock levels are still very low and there is little sign of improvement. Especially in comparison to the beginning of the year, it is clear that stock levels have dropped considerably in this category.

Evaluation of the average total stock level per webcam for the top 100 most clicked webcams, since January 2020

 

This low-stock situation is also reflected in the prices. In some cases, buyers have to cough up three times the previous price – e.g. for the Logitech HD Webcam C270 (SKU: 960-001063). While the WSP for this particular webcam remained very stable at around €15 up until March, the current price is around €70.

Price/stock level/status history for the Logitech HD Webcam C270 (SKU: 960-001063), January to November 2020

 

It remains to be seen when stock levels will return back to normal. With the vaccines due to be made available at the end of the year, chances are good that the situation will improve next year and that the majority of workers will be able to return to work. This will likely reduce the demand for home office equipment.

For all those who have not been able to get hold of their dream notebook due to the shortage of stock, it is important to remain calm. The first wave of infections has shown that warehouses can replenish stock just as quickly as they are currently selling out. And for all the people that can’t wait until then, ITscope offers a whole range of alternatives: with more than 370 listed distributors, you will always find a product that is equally or even better suited to your needs.

Test ITscope free of charge for 30 days and find suitable devices for your home office: https://www.itscope.com/en/register-for-free/ 

 

November 26th, 2020|

New listings in November

 

In the final months leading up to the year’s end, we were able to see a further increase in the size of our ITscope network. Particularly on an international level, ITscope is getting more and more well known: three suppliers from the UK have joined the network, in addition to Global Commerce UAB from Lithuania. Based in the Lithuanian capital of Vilnius, this company operates worldwide as a distributor of computer components and accessories.

Denner Computer GmbH, one of five new distributors from Germany, is now also listed on ITscope. With more than 20 years of experience, the company has established itself as a specialist supplier in the categories of network technology, storage and servers.

Here you can see an overview of the new listings and their depth of integration into ITscope:

 

CountryCompanyOrder connectionDelivery to end customers
Output Consulting GmbH
Digital Republic Media Group GmbH
Denner Computer GmbH
tronet GmbH (allfirewalls)
OTEP Technologies Ltd.
grubster GmbH
Titan Data Solutions LTD
JL Corporate Ltd (JLC Distribution)

 

November 25th, 2020|

New help section – ITscope Support page has moved

ITscope has recently introduced a new support page, the ITscope Guide, providing clear and concise help articles. Previously, our online help section was accessible via the Zendesk support solution. Outsourcing this to a separate page offers ITscope more possibilities to include creative and user-friendly elements. With over 400 articles from six categories, none of your questions will remain unanswered. The search bar on the home page allows you to easily find relevant articles that relate to your specific problem.

The ITscope Guide also gives you the opportunity to submit an individual request ticket directly to our support team. Please use the ‘Submit request’ tab at the top of the page to do this. You will then be able to describe your request, as well as to add attachments to complement your written text. The current status of your submitted requests can be viewed in the ‘My requests’ tab.

In future, the ITscope Guide page will be further expanded to provide additional useful videos, images and support documents.
The footer of the home page contains our detailed FAQ, as well as the link to our TeamViewer QuickSupport direct help. Our support team, of course, is also still available to answer any questions you may have, simply send an email to support@itscope.com.

To the ITscope Guide

 

 

November 25th, 2020|

New distributors listed

In September and October, six new distributors joined our ITscope network. Two new distributors from Belgium and Slovenia, as well as four new German distributors, are now listed on ITscope.

The Belgian company 2BY2 N.V. has been active in the field of computer hardware and software sales for over 25 years. In cooperation with their sister company Taurus Europe B.V. based in the Netherlands, 2BY2 is focused on to the Benelux market.

Founded in 2017, smart.engineered GmbH & Co. KG is a specialist in display protection for mobile devices. In addition to Germany, the products are also sold in other European countries.

Here you can see an overview of the new listings and their depth of integration into ITscope:

CountryCompanyOrder connectionDelivery to end customers
BCC Systeme und Logistik GmbH
Flagge von Slowenien Bild - country flagsPANTEH d.o.o.
Flagge von Belgien - country flags2BY2 N.V.
Easytronics GmbH
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October 26th, 2020|

The most important details at a glance: the new product header

 

Product pages are full of valuable information providing guidance during the product selection process. But what happens when the most important details get lost in a flood of information? We have been dealing with this problem over the last few months and have developed a new design for the product page, focusing on the core information.

Currently, the new product header is only visible after activating the respective feature in the test lab.

The most important innovation is the improved responsiveness: this means that the new header adapts seamlessly to different screen sizes – from large monitors to notebook screens to smartphone displays.

We have also significantly reduced the overall footprint of the new header: less information combined with a clearer layout allow the most important details to be presented at a glance. In a direct comparison, the new features are particularly easy to recognise:

 


Previous product header 

 

New product header after activation in the test lab

 

As can be seen in the screenshots, the height of the header has also been reduced in this new design. In turn, the sources of supply can take up more space in the visible part of the respective screen format.

The new layout also reduces ambiguity when it comes to the ‘number jungle’: with just a single glance, you can see which number is the manufacturer item number (Stock Keeping Unit), EAN and ITscope ID.

A detailed price overview is also provided in the new header. By clicking on the displayed price, you now have the option to view available scaled prices as well as the price calculation. All product statuses, such as factory refurbished, B or used, are now visible regardless of whether a large monitor or a small smartphone display is used. Previously, these product statuses were often cropped, especially in the case of small displays.Gebrauchtware – zuvor wurde die Ansicht, insbesondere bei kleinen Displays, angeschnitten.

 

Test our new design by activating the revised product header in the test lab – it’s as easy as that. We look forward to receiving your feedback and further suggestions for improvement at support@itscope.de!

 

October 26th, 2020|
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Digitalisation cannot be licensed: how system houses can master the digital transformation

 

For a long time now, it has not just been the digital transformation that has been prevalent, but a real wave of digitalisation that threatens to overwhelm system houses and IT service providers. The requirements put forward by the industry are becoming increasingly sophisticated. However, solutions for the digitalisation of procurement and sales are a great opportunity for system houses to stay relevant.

The system house of the future will establish efficient procurement and sales processes and at the same time offer their customers the added value of individual advice – completely digital. With the help of new concepts, it is possible to meet the needs of customers, to scale and to grow in the long term.

Future model: Anything as a Service

The areas of application of as-a-service-models are increasing and will be standard in the future. The system house of the future will work with a platform where the integration of managed services or cloud licences is easily possible – both for sales and procurement. Those who can offer their customers software licences, services and cloud solutions in customised packages in addition to hardware, whether for purchase, leasing or as a managed service, will benefit enormously in the future: “In order to remain competitive in the long term, system houses must allow their customers to order software and services just as easily as a computer mouse,” states Alexander Münkel, Managing Director of ITscope GmbH.

But in searching for a suitable eCommerce solution, system houses regularly find that these requirements cannot be met by classic shop systems: they are forced to use several platforms instead of being able to map all relevant processes on one system. In addition, important connections/interfaces to downstream processes are neglected – with regular shop systems these can only be mapped with high development costs or not at all.

Companies that can offer their customers more than just an online shop have a chance of success – otherwise they are easily replaceable and have no real opportunity to create a bond with their customers. Also, since online sales are not normally the core business in this case, these companies are also clearly at a disadvantage compared to the eCommerce top dogs in the industry.

However, system houses already have a decisive advantage for surviving the competition: the data of their customers. Systematically collected and analysed in a targeted manner, this data offers valuable insights for proactive sales. Which products can be replaced by better or newer ones? Which products or services have been used in similar scenarios? Which services expire when and require renewal?

With the help of this data-driven approach, system houses can not only fully exploit their upselling potential, but also strengthen customer loyalty at the same time. A change in the mindset of the sales department is crucial to success, meaning the sales team does not act as an order taker but as a business enabler offering added value and selling the optimal solution. “It is important that the online shop is not perceived as a competitor to the sales department, but as a tool that makes it easier to serve more customers in less time – not just reacting to incoming orders, but actively offering the customer what they need at that moment,” Alexander Münkel states.

System houses: change drivers or victims of digitalisation?

Expectations of business customers are getting higher and higher: many already rely on procurement systems and expect their system house to be able to handle IT procurement electronically, as they are used to from classic supply chains. “System houses are seeing themselves forced to use suitable solutions. However, often these decisions are not made strategically to actively shape the digital transformation in their company, but are solely a reaction to pressure from their customers in the industry,” is how Oliver Gorges, Head of Channel Development & Cooperations at ITscope GmbH, explains the situation. If a system house wants to act as a digital protagonist, yet has predominantly analogue processes in place itself, then this cannot work.

No more need for procurement?

Tackling digitalisation on your own initiative is not as difficult as it may seem. A first important step is to reflect on your own processes: recurring procurement processes in particular cost a lot of time and money – which is then lacking elsewhere. “For us, automation means that all recurring processes are taken over by a system. Digital routing to distribution also includes the processing of all responses and status reports to the original purchaser,” says Alexander Münkel. “In this way, we can reduce the manual effort down to a minimum – and that means, as a radical consequence, doing away with purchasing departments.

Digitalisation cannot be licensed

The best tool is of no use if the user does not know how to use it: just because a system house has a corresponding solution in place, does not mean that the company is positioned for digital sales. It is not so much the technical aspects that require effort, but the involvement of all employees: digitalisation and the associated conversion of processes is a Herculean task that requires the entire company to transform.

Successful system houses of the future will take initiative themselves and anchor the topic strategically. For the sustainable implementation of a digitalisation project, users on the customer’s side should be included in the process at an early stage, and not only company-internal employees. Regular interaction and communication regarding both sides’ requirements, as well as a platform that allows the uncomplicated creation of a prototype, ensures a targeted and promising approach.

 

Would you like to learn more about XaaS, eProcurement or Digital Sales? Contact us – we would be happy to answer all your questions and show you the solutions ITscope will offer in this area in future.

January 27th, 2021|

New addition to the range of ITscope ERP interfaces: Odoo

 

ITscope already offers the automatic import of product data, prices, availabilities, quotes and extensive content into various ERP systems with the help of flexible interfaces for many providers. Starting from January, a brand new interface to the open-source ERP system Odoo is now also available.

Odoo is a cloud-based software that is particularly popular with small and medium-sized enterprises. Thanks to its intuitive interface, Odoo is extremely user-friendly. Various modules make the tool flexible and allow optimal customisation to suit individual user needs. In addition to the company itself, a community also ensures the constant further development and improvement of Odoo.

An interface to your ERP system enables you to significantly reduce manual processes and thus minimise errors and increase the quality of your data.
With the interface to Odoo, developed by our partner alphasystems, you can search for and add items in ITscope using your ERP system – a time-saving bulk addition of items (via export) can also be initiated with the ERP system. In addition, product categories can be transferred from ITscope and items can be directly added to quotes in the ERP system. The same applies to selling prices calculated in ITscope, which can also be transferred. Another practical and easy-to-use feature is the ability to transmit datasheets and product images to the ERP.

 

 

You can find out more about Odoo under https://www.itscope.com/odoo-schnittstelle/ (in German), or by visiting the Odoo website.

January 27th, 2021|

Release Notes for Update 2021.04

eProcurement

  • Project price errors no longer prevent the product page from being displayed. Instead, the panel containing project prices will not be filled in this case.

Digital Sales

  • A white background is now added if transparent graphics are used for the login and registration pages of a B2B portal.
  • In the product page header, the stock status indicator is now multi-coloured again.
January 26th, 2021|

New year, new office: ITscope has moved!

 

Right at the beginning of the year, we cleared out desks and shelves, packed and loaded boxes at ITscope. A few days ago, the starting signal was given for the move and the ITscope team now calls a spacious and modern office with a view over the roofs of Karlsruhe city centre its new “home”.

In view of ITscope’s growth over the past years, the move to the newly built premises was the next step to offer the growing number of employees an optimal workplace.

From now on, ITscope can be reached at the following address:

ITscope GmbH
Durlacher Allee 73
76131 Karlsruhe
Germany

Of course, we can already show a small preview of how our new office will look like:

 

If you have any further questions, please feel free to contact your personal contact person or send an email to marketing@itscope.com – we look forward to welcoming you in person, hopefully soon!

January 26th, 2021|

ITscope Market Barometer Q4/2020

Notebooks, monitors and tablets at record high: ITscope Market Barometer Q4/2020

The ITscope market barometer Q4/2020 is here – with the current top sellers from ten categories and the best newcomers on ITscope.com:

Newcomer: PlayStation 5 gets off to a flying start in the “Christmas quarter”
TFTs: Dell remains front-runner, Samsung brings a breath of fresh air
Smartphones: Apple’s newcomers back in the fast lane
Tablets: Microsoft Surface Pro 7 convinces all along the line
Notebooks: Lenovo breaks all records with ThinkPad E15
CPUs: 2020 makes AMD the CPU winner

The latest edition of the ITscope market barometer as a PDF (English)

Detailed numbers as an MS Excel file

Furthermore, read our detailed report with all background information about the highflyers of the quarter, as well as the top products from 10 product categories.

 

Here are the 30 most active new releases with hot seller potential:

Pos.Manufacturer and product nameManufacturer no.Listed sinceQ4 clicks
# 1Apple iPad 10.2 Wi-Fi 32 GB space greyMYL92FD/A2020-09-167630
# 2MSI GeForce RTX 3080 GAMING X TRIO 10G, 10GB GDDR6XV389-005R2020-09-156204
# 3Sony PlayStation 5, 825GB, white93952012020-09-183083
# 4Apple iPhone 12, 64GB, blackMGJ53ZD/A2020-10-142355
# 5AMD Ryzen 9 5900X, 12-Core, 3,7 GHz, SMT100-100000061WOF2020-10-102131
# 6Apple 20W USB-C Power AdapterMHJE3ZM/A2020-10-142074
# 7Synology Disk Station DS920+DS920+2020-07-141818
# 8Logitech C505, 1280×720@30fps, black960-0013642020-10-111622
# 9Apple Watch Series 6, 44mm, space grey, sportsbandM00H3FD/A2020-09-161529
# 10Samsung 980 PRO, 1TB, M.2 2280, NVMeMZ-V8P1T0BW2020-09-161451
# 11Apple MacBook Air, 13.3″, M1, 8GB, 256GBMGN63D/A2020-11-111130
# 12Apple MagSafe, silverMHXH3ZM/A2020-10-14885
# 13Logitech M500s Advanced910-0057842020-09-15833
# 14Crucial 8GB DDR4 2666MHz SO-DIMMCT8G4SFRA2662020-07-02794
# 15Apple HomePod miniMY5G2D/A2020-10-15738
# 16Acronis True Image 2021TIH4B2DES2020-08-21455
# 17Apple Case mit MagSafe für iPhone 12MHL73ZM/A2020-10-14382
# 18Apple Mac mini, M1, 8Core, 8GB, 256GB SSDMGNR3D/A2020-11-11335
# 19Xiaomi Roborock S6 MaxVS6V52-002020-09-02314
# 20AVM FRITZ! DECT 440200029052020-07-16312
# 21HP Reverb G21N0T5AA#ABD2020-07-10306
# 22HP DesignJet T6305HB09A#B192020-09-04279
# 23Epson WorkForce Pro WF-7840DTWFC11CH674022020-09-01277
# 24Logitech Folio Touch920-0099562020-10-25270
# 25Peerless Peerless-AV SR560-FLIP2SR560-FLIP22020-07-16259
# 26Unify OpenScape Desk Phone CP400L30250-F600-C4272020-07-11241
# 27Sony DualSense Controller for PS593995062020-09-19230
# 28TB Premium HP TonerCE285AP2020-10-27217
# 29HP E24 G49VF99AA#ABB2020-11-18185
# 30Iiyama Elektrolift for touchscreenMD 062B7295K2020-09-11178

 

 

January 20th, 2021|

Press release: ITscope Market Barometer Q4/2020

 

The latest edition of the ITscope market barometer as a PDF (English)

Detailed numbers as an MS Excel file

Content:

 

Notebooks, TFTs and tablets at record highs: ITscope market barometer Q4/2020

Click figures for home office equipment have reached an unprecedented high and the new PlayStation 5 is desperately sought after. Apple’s newcomers, the iPhone 12 and iPhone 12 Pro, are making a killing in the smartphone segment, while Microsoft is clearly ahead in the tablet segment.

Karlsruhe, 21/01/2021 – During the current lockdown, many employees are once again having to work from home office. Seemingly, there is still a lack of appropriate IT hardware: notebooks and monitors, but also business tablets, are in greater demand than ever before, as shown by the ITscope market barometer for Q4/2020. 

Since the fourth quarter of 2020, Germany has once again been in lockdown: what initially began as a partial lockdown in November, developed into a hard lockdown due to a lack of improvement in Corona case numbers. The rising infection rates during the second wave in autumn already suggested a renewed retreat into the home office was imminent. According to a survey conducted by the digital association Bitkom at the beginning of December, almost every second employee in Germany currently works at least partly from their home office, 25 per cent of them exclusively at home. In politics, voices have recently grown loud calling for a compulsory home office if the job allows it. Inadequate IT equipment is only one of the reasons why companies find this difficult. The current figures of the ITscope market barometer show, however, that many companies seem to be providing for appropriate equipment.

In the case of notebooks, probably the most essential device for working at one’s own desk, the click numbers are rising astronomically and Lenovo is breaking all records with the ThinkPad E15. The same applies to the equally important monitors: with the P2419H, Dell is the leader in the TFT category for the fifth time in a row – the P2419H managed to improve on the already extraordinarily good result of the previous quarter by almost 50 percent.

The hype surrounding the new PlayStation 5 is certainly also related to the fact that many people are spending more time than ever in their own homes. But the main reason is rather that Sony was once again unable to produce sufficient quantities in time for the Christmas business, which meant that some pre-orders had to be cancelled and devices are now being offered on the black market at completely overpriced prices. The considerable interest in the Next Gen console also shows in the high click figures and catapults the PlayStation 5 directly into the highflyer charts.

With the iPhone 12 and the iPhone 12 Pro, two new entrants were launched into the smartphone segment and directly made it into the Top 10. However, Apple is unable to match this success in the tablet segment and has to concede the well-deserved lead to Microsoft. There is a glimmer of hope in the PC system segment: the slow sellers of the last few months have attracted more interest again – at least that is what the growing click numbers in this category suggest. AMD was also able to secure a good push in the competition for the CPU crown in the last quarter.

Highflyer: PlayStation 5 off to a flying start during the ‘Christmas quarter’

2020 was an exceptional year in every respect: while the ICT channel was affected by supply bottlenecks for home office equipment at the beginning of the year, the situation largely stabilised in spring and summer. With rising demand in autumn, the hoarding purchases began again – notebooks were particularly sought after. Not surprisingly, everything is different in 2020’s Q4 – the ‘Christmas quarter’.

The Californian manufacturer Apple, otherwise known for dominating the Christmas business in Q4, had to accept significant losses compared to the previous year: although the new iPad is ahead in the highflyer charts, the remaining front-runners are from different companies.

The same procedure as every year: exactly one year ago, in Q4 2019, the 7th generation iPad made it to first place, and now in 2020 the 8th generation of the iPad 10.2 is following in the footsteps of its predecessor. With over 7,600 clicks, the currently cheapest representative of the iPad family (with a €335 wholesale selling price (WSP)) deserves to be ahead – although not too much has changed in terms of specs compared to the previous year’s model. Probably the biggest innovation is the switch from the A10 Fusion chip to the A12 Bionic chip. Apple promises higher computing power – which is also confirmed by the CHIP-Test (German) from October 2020. However, the low price of the iPad is shown in the colours and contrast of the screen: as with the previous version, these are rather mediocre. All in all, the iPad is a solid tablet with a good price-performance ratio.

Second place goes to MSI with the GeForce RTX 3080 GAMING X TRIO graphics card. This is no surprise either: since the release of the RTX series, there has been a real run on the raytracing-capable graphics cards. For one thing, the RTX series impresses with a significant increase in performance compared to the previous models. In addition, there is the ongoing Coronavirus pandemic, which leaves more time for indoor hobbies with Social Distancing and Lockdown – and many hobbyists are using this situation to equip their PCs with the latest technology. Another complicating factor is the release of the Next Gen consoles, which also have the new technology installed. So it’s no wonder that the manufacturers can no longer keep up with supplying the demand. On ITscope, too, the RTX 3080 has been almost constantly sold out since its release. But improvement is in sight: the manufacturers expect the situation to ease at the end of January.

This time, a rather untypical highflyer product makes it to third place: the PlayStation 5 from Sony. This result is not surprising, because Sony has once again broken all records with its Next Gen console, which has been completely sold out since its release in November – a situation that many fans are still familiar with from the past. With the current change in generations, Sony again couldn’t keep up with the high demand, especially in the time before Christmas. Anyone who wants a console now will have to be patient for the time being. It remains unclear when the PlayStation 5 will be available again.

In 4th place, with 2,355 clicks, is Apple’s iPhone 12, which does not stand out with any particular innovations, but is a real performance champion – not least thanks to Apple’s energy-efficient A14 Bionic chip. Other than that, the iPhone 12 is, as expected, a top-class smartphone with an excellent screen, top cameras and a powerful battery. The wholesale price for the 64 GB variant is currently around €750. However, a charger is not included: if you don’t already have one at home, you have to invest an additional €25. Apple justifies this with environmental and sustainability reasons.

The AMD Ryzen 9 5900X of the new generation makes it to 5th place with around 2,100 clicks. AMD is therefore again challenging its already weakening rival Intel – last year Intel lost almost 5 percent in sales and 29 percent in profits. AMD has not changed the production method compared to the previous generation, with 7 nm technology being used again. The new generation is especially impressive in the area of image rendering and object calculation – here the Ryzen 9 5900X even beats the Threadripper 3990X. Whether switching to the new CPU is worth it is questionable, however: AMD has raised the prices for the new generation by around €150 after a strong year. On ITscope, the Ryzen 9 5900X is available for a WSP of around €610.

The C505 webcam from Logitech, which has been listed since October, climbs to 8th place. Looking at the development of the click numbers during the last few months, however, this rapid rise is hardly surprising: due to the importance of home office, webcams became a perennial favourite – and prices even tripled in some cases. In the meantime, supply and demand seem to have balanced again and the C505 is available in large quantities. The wholesale price of around €70 is also approaching normal levels again – in comparison, the peak price in November was just under €100.

 

TFTs: Dell remains the unbeaten front-runner, Samsung brings some movement

Dell is unstoppable: with the P2419H, the US manufacturer once again claims 1st place – and is therefore the top performer in the TFT category for the fifth time in a row. The P2419H managed to improve on the already extraordinarily good result of the last quarter by almost 50 percent, with a phenomenal result of over 13,000 clicks. Even the wholesale selling price (WSP) is trending slightly upwards – anything but usual for a model that has already been listed since 2018. With the P2419H, Dell offers a low-priced 24-inch monitor with Full HD resolution at a WSP of €150. And the success story continues: the 27-inch version – the P2719H – achieves second place in the TFT category.

Samsung also has a leading role in Q4 and made the jump into the Top 10 twice with the Flip: the 55-inch variant reaches 5th place and the 65-inch variant follows in 8th place. With the Flip series, Samsung delivers a digital version of the classic whiteboard, or flipboard, as a touchscreen with corresponding pens for contemporary meetings – provided these take place on site. At €1,600 and €1,800 respectively, the Flips are not cheap, but past experience has shown that the digital board is well received by the channel.

Lenovo, a manufacturer less well-known in the TFT category, reaches 9th place with the ThinkVision T24i-20, finally bringing a breath of fresh air into the Top 10. The T24i-20 has only been listed on ITscope since June 2020 and has nevertheless proven itself against the ‘long-established’ TFTs. Visually, Lenovo remains true to its usual design with black, red and silver. The zero frame screen makes the screen surface look larger and facilitates working with multiple monitors. Apart from this, the screen offers the standard repertoire: 24 inches, Full HD, IPS panel, ergonomically adjustable height and the usual connections. With a WSP of €176, the monitor can keep up with the much older models in the Top 10.

 

Smartphones: Apple back in the fast lane with new entrants

In the fourth quarter, the mobile phone category did not exactly come up with any big surprises. As expected, Apple dominates the Top 10 with its iPhones almost entirely on its own, occupying nine places. As if that were not enough of an achievement, six of the nine top-ranked iPhones have only been listed on ITscope since mid-October and are therefore absolute newcomers.

Two of these highflyers include the iPhone 12 in 3rd place and the iPhone 12 Pro – despite a hefty WSP of €1,115 – in 4th place. But what do the popular new devices have to offer in terms of technology? The iPhone 12 and the iPhone 12 Pro both have Apple’s new A14 Bionic chip installed, which currently sets the tone in the smartphone cosmos in terms of performance. The biggest difference between the two smartphones, however, is in the cameras: the Pro variant comes with an ultra-wide-angle, wide-angle and telephoto camera. The iPhone 12, on the other hand, comes without the telephoto lens – but at around €745, this iPhone model is also quite a bit more affordable than the Pro variant.

Another newcomer is in 21st place: the Google Pixel 4a, which has been listed on ITscope since September 2020. This is a solid mid-range smartphone that achieved the grade ‘Good’ in the CHIP test (German). The smartphone scores with an excellent camera, long battery life and a bright display. However, the camera reaches its limits in low light and the battery charging time could be a little shorter. All in all, however, these are drawbacks that can be forgiven considering the wholesale price of only €371.

 

Tablets: Microsoft Surface Pro 7 impresses on every level

In the tablet category, Microsoft is ahead and Apple is clearly lagging behind. The click numbers in this category have also risen considerably: while the Top 10 had a total of around 22,000 clicks in Q3, this quarter the total is almost 49,000. The reason for this increase is certainly also down to the great popularity of Microsoft devices: many system houses consistently rely on the Microsoft ecosystem, both in terms of software and also for hardware products (notebooks and tablets).

First place was secured by Microsoft’s Surface Pro 7, relegating the previous quarter’s category winner, the 2019 iPad 10.2-inch, to 34th place. The business tablet is a practical solution for the short-term move to the home office: thanks to the USB-C port, up to two external monitors can be connected. The Pro 7 also seems to be extremely popular in its various other variants. For example, the variant with 256 GB in matte black comes in 4th place, while the 128 GB platinum-coloured version came in 5th place. The platinum version with 256 GB and a WSP of around €1,000 is the Surface version that takes first place – with a sensational 14,000 clicks. This means that Microsoft is doing much better in the business tablet segment than its competitor Apple with the iPad Pro. The latter remained unchanged in 13th place in Q4.

However, Apple also achieved some minor triumphs: the latest generation iPad 10.2, which has been listed since September, jumped from 191st to 2nd place, making it the well-deserved highflyer in the category. At a WSP of only €334, this tablet is well-priced and achieves a proud 7,630 clicks. Probably the biggest innovation of this generation is the switch from Fusion chips to Bionic chips, which are also used in iPhones. With these Bionic chips, Apple promises a higher performance along with reduced energy consumption.

Only Samsung has taken more of a beating than Apple this quarter: the South Korean manufacturer has been completely pushed out of the Top 10 and only makes it to 11th place with the Galaxy Tab A.

 

Notebooks: Lenovo breaking all records with the ThinkPad E15

Lenovo has clearly won over the notebook category in 2020 and broken all records with the ThinkPad E15. The E15 notebook was able to achieve over 21,000 clicks this quarter, more than places 2 to 7 combined and more than twice as much as the frontrunner from Q4 2019 – once again resulting in a completely deserved first place. Whether the hype will continue in the new year remains to be seen – the warehouses, at least, are now well-stocked again to cater for the ongoing enthusiasm for the ThinkPad E15, which has now claimed the pole position in the notebook category for the third quarter in a row.

Second place is also secured by Lenovo with the ThinkPad L15, which has been listed on ITscope since June 2020. Lenovo’s L-series devices are inexpensive business notebooks with mid-range specs: the runner-up comes with an Intel i5 processor, 8 GB RAM and 256 GB SSD storage. However, if you need a bit more computing power, you should go for the L15 with an AMD processor. This model scores better in the test than the i5 variant.

HP achieved 4th and 5th place with the HP ProBook 450 G7 in various versions. The notebook, which has been listed since the beginning of 2020, does not seem to be losing popularity and has been one of the top notebooks for several months now. With its 5th place this quarter, the most powerful version with an i7 processor and 16 GB RAM has risen in the ranking.

An up-and-comer from Dell makes it to 10th place: the Latitude 3510, which has been listed since June 2020, jumps from 208th place directly into the Top 10. In terms of price, the model is mid-range at a wholesale price of around €700, but also had a few shortcomings in this review: the screen is low-contrast as well as dim, and the RAM runs in single-channel mode, which has a negative impact on performance. Apart from this, you get a solid notebook with a good battery life that is also suitable for business use.

 

PC systems: are things looking up again after the dip in demand?

The fourth quarter went relatively well for PC systems, a product category that is looking back on a year of little movement. New, impactful innovations remain absent, but interest in the category seems to be growing again.

Lenovo’s ThinkCentre M720q is once again in first place with a remarkable 9,900 clicks. Compared to the previous quarter, the number of clicks for the ThinkCentre M720q has almost tripled. And overall, things are looking better again for PC systems: overall, the Top 10 have gained around 13,000 clicks compared to Q3.

The HP ProDesk series continues to be very popular and is represented four times in the Top 10 this quarter. With the ProDesk 400 G5 and the ProDesk 400 G6, the Californian manufacturer secured second, fourth, fifth and sixth place with various versions. The ProDesk series is slightly cheaper than the first-placed Lenovo ThinkCentre.

 

Graphics cards: MSI in control of the Top 10

With the Ampere architecture, Nvidia brought some movement into the graphics card category at the end of 2020. The RTX 3000 series from MSI improves massively in terms of its performance, both in terms of classic graphics and also the topic of ray tracing – at a significantly lower price than the predecessor models.

These technological advances also fuel some highflyers from manufacturer MSI, which has a good grip on the Top 10 with 7 out of 10 rankings. The MSI GEFORCE RTX 3080 GAMING X TR makes a notable leap from 73rd place to 1st place, offering a slight performance boost compared to the Founders Edition and is noticeably quieter under load. The gain made by the MSI GEFORCE RTX 3090 VENTUS 3X24GOC is even greater, climbing from 701st to 3rd place and impressing with top performance and 24 GB memory. However, MSI is certainly letting the price reflect this: at a WSP of more than €1,400, you have to dig deep into your pocket for this graphics card. With the GeForce RTX 3070 VENTUS 3X OC, which has only been listed since October 2020, a newcomer from MSI takes second place.

 

Mainboards: Intel booming in the top rankings

In terms of motherboards, the three ‘usual suspects’ MSI, Gigabyte and Asus are causing some movement in the Top 10. It is also surprising that the first four places are taken up exclusively by motherboards with Intel chipsets, even though AMD chips are currently ahead in terms of popularity (see CPU section below).

In first place this quarter is the ASUS PRIME Z490-P motherboard. The LGA1200 board is characterised by its good cooling performance with two VRM coolers and heat conduction pads. The socket is optimised for all 10th generation Intel Core processors. At a wholesale selling price (WSP) of €127, the mainboard is situated in the mid-range price segment.

Second place this quarter is occupied by another board for Intel processors: the Gigabyte H410M S2H. At a WSP of €60, it is significantly cheaper than the ASUS PRIME Z490-P, but consequently does not offer quite as much.

5th place goes to the ASUS ROG Strix X570-E Gaming, a top-class AM4 mainboard for AMD processors. The RAM is expandable up to 128 GB, heatpipe and heat pads ensure that the mainboard does not overheat. However, with a WSP of €247, the ASUS ROG Strix X570-E Gaming is also a leading mainboard in terms of price.

 

Processors: 2020 made AMD the CPU winner

The 2020 head-to-head race comes to a clear conclusion in Q4: AMD takes off with no less than four newcomers and dominates the Top 10 with rankings 1 to 7, leaving the California-based manufacturer in no doubt about its new superiority over competitor Intel. For more than a year, the two market leaders have been engaged in a fierce battle for the CPU crown, and AMD can now finally chalk up the year 2020 as a victory – which is truly remarkable after an era of Intel dominance.

With the new generation of Ryzen 5, 7 and 9 processors, AMD has entered the business extremely successfully. The AMD Ryzen 9 5900X, which has only been listed since October, landed in 3rd place right off the bat. With 12 cores, 24 threads and a boost of up to 4.8 GHz, AMD once again delivers vast processing power. In a recent test (German), the processor easily beats the competition from Intel. However, as is often the case, this performance does not come cheap: if you want to own the new Ryzen 9, you currently have to pay €610 for it.

In fourth and fifth place are the smaller versions of the Ryzen family, two newcomers from AMD: the AMD Ryzen 5 5600X and AMD Ryzen 7 5800X, performing similarly well in this review (German) as their ‘big brother’. However, with a WSP of €327 and €471 respectively, these two variants are quite a bit cheaper.

AMD did not quite manage to push Intel out of the Top 10 altogether, though. The Intel Core i5 10400 still made it to 8th place in the CPU category. This processor, which has been listed since April 2020, comes with 6 cores and 12 threads. It is supposed to be the counterpart to the Ryzen 5, but performs worse than the latter in this performance check – but is also significantly less expensive with a WSP of only €143.

How the battle for CPU leadership will develop in 2021 remains to be seen. This is especially the case because a third player is coming up in this field: in September, Apple released its first own CPUs for the MacBook Air and Pro, and its M1 chip is a serious challenge to AMD and Intel. The M1 is a so-called system-on-a-chip, which Apple hopes will increase performance with low energy consumption. This performance is achieved because four particularly powerful (‘Firestorm’) and four particularly efficient (‘Icestorm’) CPU cores are built into the M1.

Apple is already advertising this chip as being more powerful and more efficient than the competition in a familiarly self-confident manner. Currently, however, the chip is not available on its own and is therefore not in direct competition with AMD and Intel. It will be interesting to see how the Apple CPU will perform in practice. Many applications are not yet optimised for working with the M1 and require third-party applications for use.

 

Servers: HP further extends its lead

In the server category, there was much less activity in Q4 than in other categories. HP Enterprise continues to extend its lead from the previous quarter and single-handedly occupies the entire Top 15.

The HPE ProLiant ML350 Gen10 Base climbs from second to first place with over 1,200 clicks. It is equipped with an Intel Xeon Silver chip and 16 GB RAM, which can be expanded to up to 1.5 terabytes depending on requirements. With a price tag of just under €1,500, the HPE ProLiant ML350 Gen10 Base is situated in the middle of this category’s price range.

 

Storage systems: Synology dominates the field

Just as HP Enterprise dominates servers, Synology is certainly leading the storage systems category: the Taiwanese manufacturer occupies the entire Top 10 with only a single exception. Rising from second to first place, the Synology Disk Station DS920+ once again improves its position. With over 3,600 clicks, the DS920+, which has only been listed since July of last year, is a system that also offers impressive performance (as shown in this review (German)).

In 7th place, QNAP is trying to break through Synology’s supremacy with the TS-251+. This system, which has been listed on ITscope since 2015, is in no way inferior to the newer models: the TS-251+ is more of a mini-PC than a network drive and the cloud functions allow data access from anywhere, which is why the system is also well suited for alternating between working in the office and home office. With a fair WSP of €315, the TS-251+ is a front-runner both in terms of price and performance.

 

Press contact

Eileen Müller
Durlacher Allee 73
76131 Karlsruhe
Germany

Tel.: +49 721 62 73 76 – 0
eileen.mueller@itscope.com
https://www.itscope.com

 

About ITscope GmbH

Karlsruhe-based ITscope GmbH is the developer and operator of the B2B trading platform ITscope.com. Together with its subsidiary cop software + services GmbH & Co. KG, ITscope forms a strong alliance to support system houses and ICT resellers in digitising their business processes. With the ‘B2B Suite’ digital sales solution, IT system houses can set up individual procurement portals for business customers, and seamlessly procure their needs via EDI for distribution, without the need for a classic shop system.

Internal procurement processes and IT systems can also be easily mapped and connected to the ITscope platform. The flexible and high performance ITscope API provides product data, prices, availability and much more for over three million IT products. IT distributors and manufacturers also benefit from participating in ITscope: with our uniform platform, enquiries, sales and handling processes can be radically simplified. Furthermore, ITscope offers valuable insights into market developments and sales trends in the IT channel.

January 20th, 2021|

Release Notes for Update 2021.03

eProcurement

  • End customer references are transmitted for orders placed with the distributor Herweck.
  • For orders placed with the distributor Ingram, the tracking URL is now correctly formed for the carrier code DPD. This applies to ITscope.com as well as to the ITscope API.
  • For the distributor ALSO, parcel numbers from trans-o-flex are now correctly assembled with a length of 24 characters and filled with leading zeros.
  • Entering numbers smaller than 1, or letters, into the quantity field on the product page for sources of supply no longer triggers errors.

Digital Sales

  • The content of an individual B2B Suite start portal was sometimes displayed in a displaced position, covering clickable image links. This bug has been fixed, meaning the entire image area can now be clicked and used as a link.

Platform

  • Some collections could not be shared by email. This bug has been fixed.
  • Sorting sources of supply on the product page according to the name of the supplier now works again.
January 19th, 2021|

Release Notes for Update 2021.02

Platform

  • Shopping baskets can now be archived via the API.
  • The product feature filters sometimes did not function correctly. This bug has been fixed.
  • If no number was entered in a quantity field, errors could sometimes occur. This bug has been fixed.
  • When sending collections via email, the address ‘noreply@itscope.com‘ is now used as the sender. The user’s email address is then displayed as the Reply-To address in the email.

B2B Suite

  • In product files, the status flags for price, stock and visibility are now also taken into account on a line-by-line basis, instead of being read exclusively from the settings for the entire list.
  • We fixed a bug that prevented products from being requested directly via the header.
  • When sending collections via email, the address of the portal is now used as the sender. The user’s email address is then displayed as the Reply-To address in the email.
January 15th, 2021|

Release Notes for Update 2020.51

Platform

  • Product searches can be sorted according to availability.

B2B Suite

  • In the export section and B2B eProcurement section, it’s now possible to map, assign and apply different units of measurement.
December 18th, 2020|
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Release Notes for Update 2021.04

eProcurement

  • Project price errors no longer prevent the product page from being displayed. Instead, the panel containing project prices will not be filled in this case.

Digital Sales

  • A white background is now added if transparent graphics are used for the login and registration pages of a B2B portal.
  • In the product page header, the stock status indicator is now multi-coloured again.
January 26th, 2021|Changelog-EN|

Release Notes for Update 2021.03

eProcurement

  • End customer references are transmitted for orders placed with the distributor Herweck.
  • For orders placed with the distributor Ingram, the tracking URL is now correctly formed for the carrier code DPD. This applies to ITscope.com as well as to the ITscope API.
  • For the distributor ALSO, parcel numbers from trans-o-flex are now correctly assembled with a length of 24 characters and filled with leading zeros.
  • Entering numbers smaller than 1, or letters, into the quantity field on the product page for sources of supply no longer triggers errors.

Digital Sales

  • The content of an individual B2B Suite start portal was sometimes displayed in a displaced position, covering clickable image links. This bug has been fixed, meaning the entire image area can now be clicked and used as a link.

Platform

  • Some collections could not be shared by email. This bug has been fixed.
  • Sorting sources of supply on the product page according to the name of the supplier now works again.
January 19th, 2021|Changelog DE, Changelog-EN|

Release Notes for Update 2021.02

Platform

  • Shopping baskets can now be archived via the API.
  • The product feature filters sometimes did not function correctly. This bug has been fixed.
  • If no number was entered in a quantity field, errors could sometimes occur. This bug has been fixed.
  • When sending collections via email, the address ‘noreply@itscope.com‘ is now used as the sender. The user’s email address is then displayed as the Reply-To address in the email.

B2B Suite

  • In product files, the status flags for price, stock and visibility are now also taken into account on a line-by-line basis, instead of being read exclusively from the settings for the entire list.
  • We fixed a bug that prevented products from being requested directly via the header.
  • When sending collections via email, the address of the portal is now used as the sender. The user’s email address is then displayed as the Reply-To address in the email.
January 15th, 2021|Changelog DE, Changelog-EN|

Release Notes for Update 2020.50

With this release, the status of an order can now also be set to ‘ordered elsewhere‘ via API version 2.1.

Platform

  • Orders placed using the API can now be set to the order status ‘prepared‘ or ‘ordered elsewhere‘ via the OpenTrans XML element ‘STOP_AUTOMATIC_PROCESSING’. This can be done by setting the values ‘PREPARING‘ or ‘ORDERED_ELSEWHERE‘ respectively.
  • In the product header, the stock level matching the condition is now displayed if the condition is something other than ‘in stock’, for example ‘external stock’.
  • Previously, if a tax country wasn’t defined for a price calculation, this led to an error and to the page not loading. This bug has been fixed.
December 11th, 2020|Changelog-EN|

Release Notes for Update 2020.49

In order to facilitate working with the address selection, this release contains several bug fixes relating to the address selection version in the test lab. Additionally, B2B portal customers now have the option to edit addresses on a one-off basis when placing an order.

Platform

  • Two errors have been fixed in the test lab version of the address selection. Error messages no longer occur when selecting addresses, and an error when creating addresses for own company contacts has been fixed.
  • We have ensured that the quick selection area in the sidebar is easily visible with narrow bar widths as well.
  • Problems sometimes occurred when opening the sources of supply view for accessory products. This bug has been fixed.
  • The ‘/info/quota‘ API request now contains information again on whether API access to the platform is permitted.

B2B Suite

  • When placing an order, portal customers have the option of selecting an address from the address book, or alternatively to provide a one-off address only for this order. Doing this does not change the entry in the address book.
  • The export of the comparison between the portal assortment and the classification systems is now possible without the portal assortment cache.
December 4th, 2020|Changelog-EN|

Release Notes for Update 2020.48

In this release, additional fields and information have been integrated into the three-point menu in the new product header. As before, the new version of the product header can be activated in the test lab.

Platform

  • In the new product header, the three-point menu now contains additional fields and information. For example, the product datasheet can be exported as an HTML or PDF file.
  • A bug that occurred during the product loading process has been fixed.
  • When exporting quotes containing gross prices, the prices of optional line items are now also displayed in the correct format.
November 27th, 2020|Changelog-EN|

Release Notes for Update 2020.46

This release allows B2B portal operators to create datasheets and collection exports without product IDs, if these have been hidden in the portal. We have also created a new format for the BMEcat export and fixed some bugs concerning the B2B customer list and the B2B Suite export function.

Platform

  • A new packaging unit format has been added for the BMEcat export. The code ‘C62’ has been replaced by ‘ST’.

B2B Suite

  • It is now possible to create datasheets and collection exports without product IDs in B2B portals where these IDs have been hidden.
  • The list of customers in the portal configuration section sometimes did not fully list all portal customers. This bug has been fixed.
  • End customer numbers were occasionally omitted from B2B Suite exports. This bug has been fixed.
  • The default setting for whether a new customer can change their address in the portal is now permanently saved and applied.
November 12th, 2020|Changelog-EN|

Release Notes for Update 2020.45

This update includes the possibility to export articles without alternative supplier article numbers for BMEcat exports in the B2B Suite.

B2B Suite

  • The BMEcat export can be configured so that products without alternative supplier article numbers can also be exported. In this case the ITscope PUID is used.
November 6th, 2020|Changelog DE, Changelog-EN|
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Meet ITscope on the road

Trade fairs, exhibitions, events, roadshows & more

ITscope on tour

More than 7,400 active customers, 420 distributors and 3 million ICT products: ITscope is the home of the channel. That’s why we’re out there for you at all the major industry events.

Whether it’s trade fairs, partner days, roadshows or special events – experience ITscope in person! Enjoy a personal demonstration of ITscope and its features, ask us any questions you may have regarding ICT trading, and talk to us about how we can collaborate in future.

Any questions about our events?

Christine Derr
Inside Sales Manager