News2020-07-28T12:46:31+02:00

News & Updates

News

ITscope Market Barometer Q3/2020

Apple and Lenovo top the charts over summer

The ITscope market barometer Q3/2020 is here – with the current top sellers from ten categories and the best newcomers on ITscope.com:

  • Newcomers: iPhone SE still number one
  • TFTs: Dell dominates, HP loses
  • Mobile phones: head-to-head race between Apple and Samsung
  • Notebooks: Lenovo E15 & AMD on the rise
  • CPUs: AMD continues to take the lead

The latest edition of the ITscope market barometer as a PDF (English)

Detailed numbers as an MS Excel file

Furthermore, read our detailed report with all background information about the highflyers of the quarter, as well as the top products from 10 product categories.

 

Here are the 30 most active new releases with hot seller potential:

Pos.Manufacturer and product nameManufacturer no.Listed sinceQ3 clicks
# 1Apple iPhone SE, 64GB, black, MX9R2ZD/AMX9R2ZD/A2020-04-174040
# 2Microsoft Surface Go 2, 10.5″, 8GB, 128GB, SUA-00003SUA-000032020-03-301815
# 3Microsoft Surface Book 3, 15″, 16GB, 256GB, SMG-00005SMG-000052020-05-071798
# 4Intel Core i9-10900K, 3.7GHz, 10-Core, HT, BX8070110900KBX8070110900K2020-04-281694
# 5Microsoft Surface Dock 2, 1GK-000021GK-000022020-05-071327
# 6Poly Blackwire C3220, black, 209745-201209745-2012020-06-071198
# 7Synology Disk Station, 2-Bay, DS220+DS220+2020-06-29753
# 8Inno3D GeForce RTX 3080 iChill X4, 10GB GDDR6, C30804-106XX-1810VA36C30804-106XX-1810VA362020-09-11730
# 9Apple iMac, i5 3.3GHz, 8GB, 512GB, Retina 5K, MXWU2D/AMXWU2D/A2020-08-05586
# 10Sophos SD-RED 20, 4 GigE-Ports, R20ZTCHMRR20ZTCHMR2020-04-07508
# 11Logitech Combo Touch, backlit, Apple Smart connector, Graphite, 920-009640920-0096402020-06-02496
# 12HP Business Top Load, 15.6″, black, 2SC66AA2SC66AA2020-05-13488
# 13Samsung 870QVO, 1TB, SATA, MZ-77Q1T0BWMZ-77Q1T0BW2020-06-11486
# 14Midland W199, FullHD, black, C1476C14762020-06-12374
# 15Gigabyte H410M S2H, LGA1200, micro ATX, H410M S2HH410M S2H2020-05-29373
# 16Dell P2719H, 27″, FullHD, DELL-P2719HDELL-P2719H2020-08-14346
# 17Be Quiet! , BK006BK0062020-04-28311
# 18UbiQuiti UniFi Switch USW-48-POEUSW-48-POE2020-06-18254
# 19HP DeskJet 2710 Wireless All-In-One Printer, 5AR83B#6295AR83B#6292020-07-15250
# 20Be Quiet! Pure Rock 2, BGW37BGW372020-04-17246
# 21Crucial 8GB DDR4 2666MHz, CT8G4DFRA266CT8G4DFRA2662020-07-30237
# 22Xiaomi Mi Band 5, black, BHR4215GLBHR4215GL2020-07-14222
# 23Raptor Starter Pack PS5, RG-SK100RG-SK1002020-07-08183
# 24Logitech Unifying Reciever, 910-005931910-0059312020-05-19167
# 25Unify OpenScape Desk Phone CP400, L30250-F600-C427L30250-F600-C4272020-07-11156
# 26AVM FRITZ! DECT 440, 4-button smart switch, 20002905200029052020-07-16150
# 27DJI Mavic Air 2 Fly More, CP.MA.00000169.01CP.MA.00000169.012020-05-05140
# 28Parallels Desktop v16, PD16-BX1-EUPD16-BX1-EU2020-08-11132
# 29Samsung GU55TU7199U, 55″, 4K, GU55TU7199UXZGGU55TU7199UXZG2020-06-17122
# 30Epson EB-992F, 4000 Lumen, FullHD, V11H988040V11H9880402020-05-08102

 

 

October 21st, 2020|

Looking back on two years with the B2B Suite: challenges, successes and a look into the future

 

This August, the B2B Suite celebrated its two-year anniversary: we look back at what has happened in these two years, how we continuously developed the B2B Suite in this time and what we have planned for the future.

Around two years ago, in August 2018, talks with several system houses led to a central conclusion: although the individual situations vary, all system houses encounter similar challenges in the attempt to optimally connect end customers during the ordering process. This is because conventional shop systems are not very suitable for meeting the requirements of the IT industry. No matter what adjustments are made, a conventional shop system cannot meet the demands that system houses have for a fully integrated solution. For us at ITscope, it was therefore clear that we should develop an eCommerce solution that would allow all parties to be represented on a single platform, from the end customer to the system house to the distributors.

 

Cornerstone for the development of the B2B Suite

What was a promising idea at that time is now the result of our developing efforts and has been a successful reality for the past two years. Our B2B Suite meets the requirements of both small and medium-sized system houses as well as large IT service providers, and allows these companies to provide an individual eProcurement portal from the cloud to their industry end customers.

In particular, the B2B Suite significantly facilitates the process of connecting to the procurement systems of business customers, a process we have continuously refined over the past two years.

In the specific case of one operator, the B2B Suite was connected to the SAP system of the business customer via PunchOut. In order for the customer to carry out orders, they can now simply use their SAP system to log in to the B2B Suite via PunchOut and can then add products to the shopping cart, which is then automatically transferred to SAP and an order is created in the customer system. The order data is then transferred back to the B2B Suite, where it can then be processed by the distributors through order automation.

In this particular example, the first orders from the customer’s SAP system could already be transferred fully automatically via the interface after only two months of development time. A significant advantage for the customer is that they can continue to work in their familiar system setup, as no new or additional systems had to be set up. Especially in the public administration sector, a PunchOut connection is a common standard, therefore making it vital for system houses to be capable of offering PunchOut to these customers.

Thanks to the PunchOut connection, the operator succeeds in completely digitising sales processes and saving a considerable amount of time in processing standard customer orders.

Andy Görnt, Product Owner eCommerce at ITscope, states: “With PunchOut interfaces, B2B Suite operators can offer customer-specific shopping carts that can be digitally transferred into the customer’s procurement system, therefore ensuring a high level of business customer satisfaction customers by providing constantly up-to-date data. So far, we have implemented a connection via PunchOut for SAP, SAP Ariba, Onventis, Coupa, Jaggaer and other procurement systems – additional systems are currently being planned.”

The B2B Suite has also been continuously improved with regard to the mapping of approval processes. “Only recently, order approval and order limits with an authorisation system were added to the B2B Suite. This allows us to provide business customers the possibility to map their procurement process hierarchy onto the B2B Suite, with group authorisations and order limits. Internal company approval processes can now be taken into account and the B2B Suite offers even better integration into the day-to-day business”, adds Markus Schwitallik, Product Manager eCommerce at ITscope.

Probably the most important innovation on an international level is the multilingualism: the B2B Suite is available in German, English, French, Italian, Polish and Dutch. The entire portal is available out-of-the-box, including content, and simplifies the connection of international business customers immensely for B2B Suite operators.

 

Digital sales solution instead of a classic shop system

Distributor shop systems, well-known B2C shop systems, proprietary solutions or simply an Excel spreadsheet are common practice for many system houses and IT service providers – and ‘in some ways’ these solutions may work, but they are not flexible, very complex and by far do not cover all requirements. With the Excel spreadsheet variant for example, the up-to-date information expected by the customer can perhaps be guaranteed if only a few contract items with long-term negotiated prices are being offered. However, this solution certainly reaches its limits as soon as potential cross- and up-selling opportunities are being explored.

If distributor shop systems are deployed, system houses become dependent on the distributors, as they are then bound to the product range of a single supplier – which is usually not enough. Even classic B2C shop systems do not represent a convincing alternative, since the core requirements of system houses – integration of distributor data including current prices and availability, content, connection of end customer systems and the company’s own ERP systems, as well as the entire ordering process including communication with the distributors, can only be integrated into existing shop systems with comprehensive development effort. This in turn again creates dependencies, in this case on the company’s own IT team, which is usually tasked with the implementation. Additionally, there are high indirect costs, especially in terms of the staff, that are incurred in the Herculean task of undertaking an individual shop project.

In contrast, the B2B Suite offers a suitable solution for all requirements of the IT industry. Benjamin Mund, Managing Director of ITscope GmbH, states the following advantages of this solution: “With the B2B Suite, we have created a tremendously comprehensive technical basis that covers all relevant trading processes in the system house business. With a large number of distribution connections, interfaces to the industry’s ERP systems, the mapping of procurement processes and the integration of expert content, we offer the IT industry a unique level of automation, from the end customer to the distributor order process and back again. This includes status reports on the order as well as extensive document exchange, including electronic transmission of serial numbers, delivery notes and invoices. With the B2B Suite, we enable consistent digital processes at all levels.”

 

Developments during the past two years

Around 50 system houses and IT service providers have decided to use the B2B Suite in the last two years for precisely the reasons described above.

The requirements demanded from our B2B solution, which have developed over time, could hardly be more diverse: for some customers, a single sign-on solution for seamless integration into an existing portal was implemented, for another, the integration of catalogues from the electrical engineering sector, or the implementation of standards such as BMEcat. A leasing portal was also requested and successfully implemented with the B2B Suite, in addition to an employee incentive portal. Many system houses are also tasked with connecting municipal or public institutions, in addition to connecting business customers, and fulfilling their technical requirements in general. Both of these tasks can be quickly and easily implemented with the B2B Suite.

In general, the time taken between signing the contract to processing the first orders via the B2B Suite has also been further optimised over the past two years. An operator can principally start with a first prototype within a few hours and process orders after about one week. However, it is not the technical implementation that takes up a lot of time, but rather the change process in the background that goes hand in hand with the establishment of a new portal. Customers have to be familiarised with the portal in order to make their purchases there, and the company’s own sales team has to adapt previous processes. Even if the technical basis is set up quickly, it takes an average of three to six months until all the prerequisites are in place and everyone involved is on board. During this time, ITscope and the future B2B Suite operator take the first important steps in agile cooperation, such as defining suppliers, setting up the price calculation, connecting to systems or individualising the portals.

 

Success both for operators and end customers

The B2B Suite allows all business models from the IT industry to be mapped on a single platform. For many operators, our solution facilitates day-to-day business with standard orders and therefore reduces the workload on the sales team, which once again has more time to concentrate on its core tasks. In addition, the number of people placing orders has increased significantly for almost all of our B2B Suite customers.

IT Südwestfalen AG is a B2B Suite operator serving a variety of customers, from companies in the manufacturing industry to cities, municipalities and service providers. Thanks to the B2B Suite, end customers can be introduced to new solutions, while IT Südwestfalen generates additional business at the same time. “Customers who previously only bought hardware now also purchase services and vice versa,” states Danny Fischer, Director of Sales and Marketing at IT Südwestfalen AG. And if the business customers are happy, so are the system houses.

 

Digital distribution of the future

The future of the system house is hybrid; hardware and services go hand in hand and complement each other. Regardless of whether as a managed service, SaaS, leasing model, fixed-term contract or pay-per-use, in the near future the B2B Suite will digitally map all system house services and make them sellable.

You can find out more about the B2B Suite here.

Would you like to get to know the B2B Suite and all the advantages of digitising your sales in a short and concise formt? Then our whitepaper is just what you need: find out which steps you can take to sell more with less sales effort. Request our free whitepaper by clicking on the button.

September 30th, 2020|

Friends recruit friends: invitation function updated on ITscope

 

Are you aware our ‘Invite friends‘ function, or perhaps you have used it already? This practical function allows you to invite friends and acquaintances, or employees of other companies, to ITscope with just one click. And now we have improved this function even further. You can now access the function directly via the tile on the dashboard …

 

… or, as before, by navigating to the personal section on the right. Thanks to this new optimisation, you can not only invite colleagues from your company via ‘Invite colleagues‘, but also acquaintances or friends from other companies using the new ‘Invite friends‘ function. This gives you the opportunity to recommend ITscope to people for whom it may be of interest.

 

We strongly believe that a referral from a satisfied ITscope user is the best advertising we can get. A recommendation always means trust and appreciation: that’s the reason why we would like to make it as easy as possible for you to introduce our platform to others. At the same time, we would also like to say thank you for placing your trust in us and recommending ITscope to others.

Specifically, this means that if you recommend ITscope via the ‘Invite friends‘ function, the recipient will receive a free test month and can take a close look at everything, allowing them to find out whether ITscope is the right tool for him or her. And you will also receive a little surprise gift from us as a thank you.* We look forward to your recommendation via the dashboard.

 

Are there any reasons why you wouldn’t recommend ITscope to friends or colleagues? Tell us where the problem lies by writing to support@itscope.de – your feedback allows us to constantly improve!

You are not an ITscope user yet, but are interested even without a recommendation? At https://www.itscope.com/en/register-for-free/, you can find out everything about the advantages offered by ITscope and secure a free test month.

*Because of internal tracking processes, we can only track the recommendation if it is done via the ‘Invite friends‘ function and the recipient completes a free test month.

 

September 28th, 2020|

imcopex: office and IT supplier with a personal touch

 

Whether IT hardware, office supplies or consumer electronics: the internationally active wholesaler imcopex has been offering resellers an extensive portfolio of original products from numerous well-known manufacturers for three decades.

Expanded product range: during the past two years, imcopex has expanded their office supplies assortment to incorporate IT hardware and consumer electronics. The range of around 14,000 items includes products from the categories of printers/copiers, consumables, monitors, PCs, notebooks, network products and consumer electronics such as domestic appliances and personal care products. These products come from renowned brands such as HP, Canon, Microsoft, Dell, Epson, TP-Link, Samsung and Xerox.

Added value through ITscope: for imcopex and their business customers, ITscope has for years been a reliable partner in boosting brand awareness, informing B2B customers about the product range expansion and also to win them as new customers.

Personal support: after registering with imcopex, interested parties are introduced to their own personal contact person and receive access to all services including ordering functions, quick product finder, price and availability information, business transaction overviews and the connection of interfaces for electronic order processing.

Looking ahead: imcopex will continue to build on the successful cooperation with ITscope and further strengthen their presence on the platform in future.

 

Find out more about imcopex

 

The Channel introduces itself

Would you also like to feature in our newsletter and introduce yourself and your special added values to other ITscope users? Please send an email to marketing@itscope.de if you are interested – we will then contact you with all relevant details.

September 28th, 2020|

Interface update: what’s new with weclapp?

 

As part of the latest release, weclapp announced some new features in August. These new features include purchase orders and sales orders synchronisation, the ability to import calculated prices as well as an enhanced product search.

Thanks to the interface, weclapp users can access over 3 million IT products from more than 370 distributors listed on ITscope, transfer them over into quotations and then import them directly into weclapp. Prices, product variants and stock levels can be retrieved and directly compared.

In addition, all information about products, procurement prices and suppliers can automatically be made available to your ERP system through an import. Manual entry of item data is no longer necessary; instead, the automation simplifies all subsequent processes.

For the purpose of further optimising order processing for weclapp users, the bidirectional synchronisation has been supplemented with fields for line item notes, order notes as well as the company name and extra address line. Another new feature is the option to import calculated prices: prices calculated in ITscope can now be automatically synchronised to weclapp.

Important new functions have also been developed for the order synchronisation. Order statuses from weclapp can now be transferred back to ITscope via the interface. In the ITscope settings in weclapp, the respective weclapp order statuses can be linked to the ITscope order statuses.

 

When importing products from ITscope, the latest release now allows you to determine via the settings which images should be downloaded, as well as which image is to be imported as the default image/main image.

 

Last but not least, the product search has also been enhanced. The item description has been added to the product search, so that more detailed information about the product is provided.

 

Further information regarding the weclapp interface can be found here

 

September 28th, 2020|

New distributors listed

The list of distributors joining ITscope is constantly growing. Despite the summer break, six new distributors have joined the largest ICT network in the business sector in August. In addition to four German distributors, one Dutch and one American distributor also found their way to ITscope.

NTS Computers Technology, based in the Netherlands, is firmly established in the channel having been founded 24 years ago, and is a business partner of HP, Microsoft, IBM and Intel, among others.

Here you can see an overview of the new listings and their depth of integration into ITscope:

CountryCompanyOrder connectionDelivery to end customers
Mercotrade Großhandel GmbH
Converge
A Plus Consulting GmbH
NTS Computers Technology BV
Logic Instrument GmbH
Theracon GmbH

 

September 28th, 2020|

New distributors listed

More and more ICT distributors at home and abroad are discovering ITscope as a sales channel. Especially when entering into new markets, a listing on ITscope can become a true sales multiplier: the ITscope network, containing more than 7,400 active ICT industry users, helps to achieve maximum visibility — without the need for dedicated customer acquisition.

For system integrators and ICT resellers, this means a larger selection, more transparency and the ultimate freedom of choice. Since June, the ITscope supplier base has expanded by another 5 companies. As a result, our trading network now comprises almost 400 distributors.

Below is an overview of the new listings and their scope of integration in ITscope:

 

CountryCompanyOrder connectionDelivery to end customers
Webinstore AG
Spares Nordic AB
CDS IT-Systeme GmbH
PWA Electronic GmbH
DCMind GmbH
EFB Elektronik GmbHEDI (from 09/2020)

 

August 26th, 2020|

New feature for the platform & B2B Suite: order limits

All companies can now activate order limits thanks to the latest release, both on the platform and in the B2B Suite. By setting order limits, employees are only able to order up to the specified value. Orders that exceed this value must be approved by an authorised employee. Above a certain price limit, a purchase order cannot be placed by the employee, or more specifically it can only be placed after a user with approval authorisation has authorised the order.

The aim of this new feature is to map internal approval processes from the company onto the ITscope platform, whilst also simplifying the overall workflow.

But how do these approval processes work? Initially, every employee can make purchases without any restrictions. Here it is useful to define a general order limit and to set an individual order limit for certain users. If an employee exceeds the defined limit, then another employee with authorisation to approve the order can either accept or reject the order with a single click.

If an individual limit is assigned, a field appears below the drop-down menu in which the corresponding limit can be set individually for each employee. The general limit is inserted as the default value here, and can be adjusted as required.

The order approvers can also be individually set. For example, order approvers that are not default approvers can be assigned to specific employees.

If the order value including shipping costs exceeds the valid order limit, a corresponding warning will appear. Authorisation for placing the order can then be requested after the order has been prepared.

A ‘Request approval‘ dialogue box will be shown. Here you are able to add a comment, perhaps specifying the reason why this order is required. The order approvers that were selected in the dialogue box are then informed by email about the approval request. They are able to directly access the order using the link provided and can either approve (order) or reject (delete) it.

This approval process works in the same exact way for the B2B Suite: order limits can be managed by the portal operator, or a customer employee with admin rights.
Thanks to this new order limit feature, company-internal approval processes can be integrated into the ITscope platform. This way, we hope to offer you an even easier handling of your procurement via ITscope.

Do you have any questions about the new function? We will be glad to help you via support@itscope.de.

Not an ITscope customer yet? With ITscope you can view current prices and availabilities at any time, from anywhere and compare them transparently. Test ITscope now for free – without any obligation, for 30 days, with all tools and without hidden costs: https://www.itscope.com/en/register-for-free/

 

August 26th, 2020|

Digital sales of the future – hurdles and opportunities for the IT channel

 

The challenging recent times have shown how different the level of progress is in each company regarding digitalisation. Even in the highly digitalised IT environment, there is still a lot of catching up to do, especially for medium-sized companies. Particularly in sales, some people are hesitant about using digital technologies as they fear the loss of customer contact. However, this concern is completely unfounded and rather represents an opportunity that must be seized.

With the coronavirus crisis and the associated ‘escape’ to working in home office, it became apparent that the progress of digitalisation in Germany is at very different levels. While it was relatively manageable for the majority of companies to switch from working in the office to home office from one day to the next, government agencies in particular struggled with the sudden change, mainly due to a lack of technical equipment and infrastructure.

Medium-sized businesses have a lot to catch up on digitally

Even though digitalisation represents system houses’ very own service offering to their customers, there is still a great deal of catching up to do in terms of internal processes, particularly in sales. Compared to the rest of the industry, the IT sector is considered to be well positioned and by far the most digitalised. However, the SME sector, which also includes the majority of system houses and IT service providers in Germany, is still lagging behind digitally. Outdated IT infrastructure, lack of technical know-how and bottlenecks in human and financial resources are slowing down digital transformation. Particularly in sales, many companies are hesitant about using digital technologies and instead prefer to continue working with analogue and manual processes as before. The concern of losing personal contact with the customer is often the underlying reason for this approach.

But this worry is completely unfounded in digital sales: just like before, consulting, as a central component of system house sales, can and will be carried out personally. The coronavirus crisis has made a fundamental contribution to the fact that B2B communication has become considerably more open to new technologies within a very short time. Reinforced by the recent times of crisis, it became clear that personal contact does not necessarily mean being on site.

Personal, but also digital

… this is the motto of the sales department of the future, under the following aspects: personal contact, direct interaction and a fixed contact person in combination with digital solutions.

For us at ITscope, the future of sales is digital. Because efficient procurement processes are always digital – but also personal. Based on this principle, we have developed the B2B Suite eCommerce solution, which enables system houses and IT resellers to provide individual support and advice to B2B customers, while at the same time being able to benefit from process advantages that otherwise only large, anonymous platforms can offer. With a range of products tailored to the customer’s individual needs, and a checkout process that is lean enough to allow the customer to order without being disturbed, the B2B Suite offers everything you would expect from a classic shop system. However, these classic systems are not always suitable for meeting the requirements and processes of the IT industry and, additionally, are usually very expensive and require a lot of maintenance. 

Using the B2B Suite, on the other hand, eliminates the need for high development costs, since the entire platform including product content and distribution interfaces is offered in the form of ‘eCommerce as a Service’. At the same time, the B2B Suite offers portal operators the opportunity to apply a good level of quality control to customer orders. Individual consultation can also be provided regarding whether the selected product is actually the best option, or whether another product would be better suited to the customer’s existing infrastructure. Thanks to this personal support, close contact is maintained with the customer and real added value is created.

A completely new feature is the ability to integrate digital, company-internal approval processes into the B2B Suite. With this latest order limit feature, a budget-based order authorisation system can be applied to individual employees of the B2B end customer, and following on from this also a limit-based approval process at the system house itself.

 

In our free white paper on digitising your sales, you will learn about the challenges you need to address in digital sales and the seven innovations you can use to successfully implement digital sales in your company.

Do you want to optimally position yourself for the future in terms of digital sales? Click the following button to request our free white paper and delve even deeper into the subject matter:

August 21st, 2020|

DSD Europe: higher revenues and more convenience with your personal On-Demand Software Store

 

With over 6000 reseller-, software- and cloud services from more than 35 brands, DSD Europe is one of the world’s leading distributors in the digital distribution of software. Based in Rosmalen (Netherlands), the DSD team guarantees high levels of quality, support and innovation. DSD has opted for a listing on ITscope in order to gain new partnerships in the B2B sector.

DSD Europe operates a platform for the digital distribution of multi-brand cloud services and software that can be easily and quickly purchased, activated and managed. Regardless of whether software is required for a single consumer or for multinational companies: via the DSD platform, software can be purchased and activated with just a few clicks.

The platform informs both users and their customers about available options for extending or renewing a licence. All communication is sent personalised in the name of the user, and is also presented with the company logo. Therefore, the DSD platform represents an optimal extension of your service portfolio.

DSD Europe offers

  • Software & services from more than 30 manufacturers
  • Consulting and support from software specialists
  • 24/7 shopping & direct delivery
  • Usage-based licence management
  • Automation of licence extensions
  • No minimum order quantity

 

Your personal contact person at DSD Europe:

Valérie Vernout­
Account Manager DACH – DSD Europe
Tel: +49 (0) 32 221 850 196
valerie@dsdeurope.de

 

Find out more about DSD Europe

 

The Channel introduces itself

Would you also like to feature in our newsletter and introduce yourself and your special added values to other ITscope users? If you are interested, please send a mail to marketing@itscope.de – we will then contact you with all relevant details.

August 21st, 2020|
Press releases

Press release: ITscope Market Barometer Q3/2020

 

The latest edition of the ITscope market barometer as a PDF (English)

Detailed numbers as an MS Excel file

Content:

 

Apple and Lenovo top the charts over summer: ITscope market barometer Q3/2020

The third quarter has seen continued success for Apple’s iPhone SE and Lenovo’s ever-popular E15 notebook, while Microsoft has made significant gains in the high-flyer charts. The crisis atmosphere seems to only persist in the PC systems category.

Karlsruhe, 22/10/2020 – The summer months of the third quarter of 2020 initially provided further relief with regard to the corona pandemic. However, winter is just around the corner and many companies are already preparing to switch back to working in home office during the cold season. Suitable equipment for working from home therefore continues to be in great demand, as the ITscope Q3/2020 market barometer shows.

 

While home office equipment was almost completely sold out at the beginning of the year, stock levels have increasingly normalised over the last two quarters. Interest in flexible working equipment does not seem to be waning however. Recent Q3 figures show that many companies continued to upgrade infrastructure as autumn and winter was approaching, to provide employees with everything they need for their home office.

There is currently no improvement in sight for the PC systems, the weakest category from the previous quarter, are still having a difficult time due to being less suitable for home office work. The number of clicks did not improve in this category, and there has also not been much movement in the top charts.

The iPhone SE, on the other hand, has been very successful: it’s not only the most popular smartphone this quarter, but also once again tops the highflyer charts. Microsoft is also catching up and has secured three places in the top ten with devices from the Surface series.

The category of TFTs, which is usually not known for introducing great innovations, is also particularly interesting this quarter: Dell has landed five products in the top ten charts, beating competitor TFTs from HP, LG and Lenovo. An equally exciting battle can be observed in the smartphone category: Apple has secured the top places with the new iPhone SE and iPhone 11. However, Samsung is not letting loose and is in hot pursuit of the Californian manufacturer.

 

Highflyer: iPhone SE still number one

Despite securing a top placement with the iPhone SE, which, as in the previous quarter, secured first place in the highflyer charts, Apple cannot maintain the outstanding overall result of Q2. While the Californian manufacturer previously had four products at the top of the charts, it is now only the iMac, along with the iPhone SE, that has landed a top ranking with 9th place. Microsoft, on the other hand, is catching up again and recapturing the top ten of the high-flyer charts with no less than three products.

The popular iPhone SE, which has been listed since April of this year, continues to hold the top spot in the highflyer charts this quarter. This should not come as a surprise, as Apple’s SE series continues to impress with a very good price to performance ratio, especially for the business sector. With a Wholesale Selling Price (WSP) of €388, it is also roughly €20 cheaper than in the previous quarter. Some retailers even offered the iPhone for as little as €330.

With the Surface Go 2 in second place, Microsoft has regained a top placement in this quarter. The Surface Go 2 is the cheapest version of the Surface series, and at a WSP of only €615 it’s a real bargain. With 128 GB of SSD storage and a CPU clock speed of up to 3.4 GHz, the tablet can certainly also be used in the office. A keyboard, however, is not included in the price. The Surface Go 2 is a good entry-level model for people who want to get to know the Surface series better.

With a lead of just a few clicks, Microsoft also landed third place with the Surface Go 2’s big brother, the Surface Book 3. With a high-resolution 3,240 x 2,160 pixel 15″ screen, latest generation Intel Core i7 processor, 16 GB RAM and 256 GB SSD, it leaves nothing to be desired. Like its predecessor, the Surface Book 3 screen can be detached from the keyboard at the touch of a button, allowing it to be used as a tablet. This Surface model’s performance does not come cheap, however. A WSP of slightly over €2000 is currently being charged for the notebook.

Intel’s CPU star climbed from 7th to 4th place: the Intel Core i9 10900K, which has been listed with ITscope since the end of April 2020, can once again improve its previous quarter’s ranking significantly – the processor continues to impress with top performance. Once again, the only weak point is the price, which remains unchanged with a WSP of over €500.

After landing 2nd and 3rd place, Microsoft has also secured 5th place with the Surface Dock 2. This product serves as a docking station specially developed for Surface models, forming the interface between mobile working and a fixed workstation environment. Plenty of interfaces are available: the docking station comes with two HD video connections, a Gigabit Ethernet connection, four USB 3.0 ports and a connection for audio output – but at a WSP of €172 it is not exactly cheap either.

A fresh newcomer, the GeForce RTX 3080 iChill X4, listed since September, made it to 8th place in the highflyer Charts. The graphics card from NVIDIA, which has been modified by Inno3D, is one of the most powerful in this price range, but at a WSP of over €700 it is not cheap either. For this price you get a lot of features: 8,704 shaders and 10 GByte GDDR6X memory with a memory bandwidth of 760 GByte/s will cause any gamer’s heart, but also that of every graphics artist or video producer, to beat faster. Visually, the GeForce RTX 3080 iChill X4 looks as appealing as the predecessor, thanks to RGB LEDs and metal detailing. Users that place more value on performance than optics can do without the modification by Inno3D, because in terms of performance, the Founders Edition is identical and about €100 less expensive.

The trend towards working in home office continues unabated: a survey conducted in July 2020 by the Fraunhofer Institute for Industrial Engineering IAO and the German Association for Personnel Management (DGFP), with over 500 German companies, showed that almost half of the companies surveyed intend to expand their home office capabilities. A similar number of respondents stated they were still undecided. Even with a conservative estimate, it is likely that well over half of companies will continue to expand virtual forms of work. This is accompanied by a continuing high demand for equipment that is suitable for working in the home office. After Danish manufacturer Jabra’s Evolve2 headset was in the high-flyer charts in the previous quarter, this quarter the Blackwire C3220 from Poly made it to 6th place. When compared to the Evolve2, the Blackwire C3229 is inexpensive with a WSP of only €34, and offers everything you need for phone calls or video conferences in your home office.

A webcam has also made the highflyer charts with the Midland W199 in 14th place. Midland barely made a showing in previous market barometers, the US manufacturer of radio communication products is based in Kansas City, Missouri and has been around since 1959. At a WSP of only €36, the W199 is a low-cost entry-level model, making it popular for home office applications.

 

TFTs: Dell dominates, HP loses

The TFT category is not exactly known for major innovations, but this does not diminish the popularity of these products. Quite the contrary: since the beginning of the corona pandemic, there has been a real run on monitors to upgrade every last home office to an efficient working environment. Dell in particular is catching up enormously this quarter and has secured five places in the top ten. Competitors such as HP, LG and Lenovo were unable to assert themselves against the US manufacturer in the summer months.

The Dell P2419H leads by a very clear margin. Only a year ago, in the third quarter of 2019, the HP EliteDisplay led the category with 4,100 clicks, but now the P2419H clearly dominates the TFT segment with over 9,000 clicks. Compared to the previous quarter, this popular 24″ LED monitor has again improved immensely, achieving over 60 percent more clicks. The price is particularly enticing: at a WSP of only €130, the P2419H is one of the cheapest monitors in the top ten. Although there are better models in terms of resolution (in this case FullHD) and also colour coverage, this seems to be less of a problem due to the comparatively small screen area. That’s why the Dell P2419H once again landed a well-deserved 1st place, leading the list for the fourth quarter in a row.

The Dell UltraSharp U2415, listed since 2014 and thus by far the oldest TFT in the top ten, made it to 2nd place this quarter. This is a good example of the fact that innovation cycles in the TFT sector are longer and even products with ‘advanced age’, such as the U2415, have almost the same standard as newer screens from 2018 and 2019. At the same time the monitor has a very stable WSP of €180.

It remains to be seen whether the newer ‘hub’ monitors with USB-C Power Delivery, Ethernet connection and DisplayPort Daisy Chaining will be able to show off their advantages over the enduring favourites. Though not making the top ten, a model that is already equipped with USB-C made it into the top 25: the Dell Dell P2419HC landed the 21st place. Having been listed since August 2018, its ranking is steadily improving. In the previous quarter, the monitor, which has a WSP of around €170, was still back in 39th place. Two of the newer Dell monitors with a USB-C connection also climbed to 40th and 41st place: the P2719HC and the P2720DC. Both monitors also managed to significantly improve on their previous quarter ranking (rank 86 and 191). We are yet to see how this will develop in the next quarter.

 

Smartphones: head-to-head race between Apple and Samsung

As in Q2, the two smartphone giants Apple and Samsung continue to dominate the field. Although Apple is still in first and second place, and has six top ten places overall, Samsung is quickly catching up, beating the Californian manufacturer to third and fourth place. Huawei at least made it into the top 15 this quarter.

After the iPhone SE secured second place last quarter with the 64GB version, this time round it overtook the previous quarter’s winner by a wide margin and over 4,000 clicks, landing a well-deserved first place. This does not come as a surprise, as the iPhone SE was already a convincing smartphone in Q2, being the price-performance winner with a WSP of less than €400 and coming with the latest technology. The iPhone 11, which has been displaced from pole position, reached 2nd place with almost 2,500 clicks.

Samsung secured 4th place with the Galaxy S20, which has been listed since the end of January. With 128 GB of storage space and a WSP of €612, the S20 is one of Samsung’s top models with exciting new features, such as a high refresh rate of 120 Hz, promising an even smoother user experience. However, anyone operating the phone in 120 Hz mode will have to make sacrifices in terms of battery life. In a recent test, the smartphone scores very well with an overall mark of 1.2.

The Samsung Galaxy A41 took 11th place. With a WSP of only €212, the smartphone falls into the low price segment of this product category – but still has a lot to offer in return. A 25 MP front camera and 48 MP for the main camera ensure razor-sharp pictures, and there is also an ultra-wide angle and a depth camera. As you would expect from Samsung, you don’t have to make any compromises with the OLED display, and Dual Sim is also standard for the smartphone. The processor, on the other hand, is comparatively slow, and there is little in the way of extra features (as can be expected for this price segment).

The only cheaper device can be found in 19th place, with the Samsung Galaxy A21s, which is available for a WSP of only €154. The smartphone has a large battery with 5,000 mAh, and the processor power is also completely sufficient with 8 cores and a clock rate of up to 2GHz. However, the four built-in cameras are not convincing: only with good light conditions and a steady hand can you get half-decent photos here. The smartphone is sufficient as a beginner or interim model though.

 

Tablets: Apple in the lead, Microsoft and Samsung catching up

Once again, not much has changed in the tablet category and there is almost no movement in the upper ranks. However, experience shows that this will change as we get closer to the Christmas season. Apple, for example, announced two new iPad models in the ‘standard’ and Air lineup in its keynote speech on 15th September, these devices will be available starting from October.

Ranks 1 to 3 are still occupied by the winners from the previous quarter: with over 5,000 clicks, the Apple 10.2-inch iPad is at the top of the list, in second place is the Microsoft Surface Pro 7 and third place is taken by the Samsung Galaxy Tab A.

However, it is worth taking a closer look at two other tablets. The Microsoft Surface Go 2, which has been listed since March 2020, made it to 6th place and is therefore right at the top – which is why it deserves a place in the Highflyer Charts. The Surface Go 2 offers sufficient performance for basic office applications and, with a WSP of €600, is also very good value for money. With a battery life of over 11 hours, this device is also a suitable companion when travelling.

The Apple iPad Pro with 12.9″ comes in 7th place this quarter, and is continuing to battle its way towards the competitor device from Microsoft – the Surface Pro 7. The Surface Pro 7 currently occupies second place and is very similar to the iPad Pro both in terms of features and functionality. Both are priced at a WSP of over €1000 and are a full-value alternative to classic notebooks or PC desktop systems in terms of performance.

 

Notebooks: Lenovo E15 & AMD on the rise

The hype surrounding the Lenovo ThinkPad E15 doesn’t seem to have come to an end when it comes to notebooks. With 12,000 clicks, this Lenovo notebook once again managed to improve on its result from the previous quarter, achieving first place. Interestingly, the Lenovo ThinkPad E15 achieved almost as many clicks as the remaining top ten combined – overshadowing competitor products from Microsoft, Apple and HP.

Second place is taken by the HP ProBook 450 G7, which, with its 15 inch screen, i5 processor, 8GB RAM and 256 GB SSD, can easily compete with Lenovo’s E15. Despite significantly lower click numbers, the ProBook 450 G7 seems to be no less popular: it is currently completely sold out on ITscope. This high demand is also reflected in the WSP, which is about €100 higher than a month ago.

The HP 255 G7 also made a good showing – the Californian manufacturer’s notebook directly leaped from 206th to 8th place. A special feature is that the notebook is equipped with an AMD CPU, which is still quite rare in the top ten. With a WSP of €492, the HP 255 G7 also sends a clear message to the competition in terms of price. However, the low price unfortunately also affects the display quality, especially the colour fidelity. The built-in Ryzen 5 4500U in 7nm technology offers a powerful computing core, with which all applications in an office environment can be handled without problems. Users that mostly keep their notebooks stationary and connected to a high-resolution external monitor can use the 255 G7 without any major gripes.

The fact that AMD is advancing among notebooks is made evident by another up-and-comer: the Lenovo ThinkPad E15, currently still in first place with Intel CPU, climbed from 715th to 14th place in the AMD CPU variant. And that’s no coincidence: in a recent test, the E15 with an AMD core performs better than with the Intel CPU. However, this increased performance is also accompanied by a slightly higher energy consumption. This has no effect on the battery life: at 12.7 hours, the AMD variant even lasts a little longer than the model with the Intel CPU, where the runtime is 12 hours according to the manufacturer. In terms of price, AMD’s advantages are only barely noticeable: at a WSP of around €690, the AMD variant is only about €35 more expensive than the first-placed ThinkPad E15 with an Intel CPU.

 

PC systems: crisis feeling persists

The feeling of a crisis still prevails in the PC systems category: click figures are falling even further and there is hardly any movement in the upper ranks. Lenovo’s ThinkCentre M720q 10T7 has remained in first place since the beginning of 2020 – but even this popular PC system has taken a beating. In the last quarter it managed to achieve over 6,000 clicks, whereas now it only reaches slightly over 3,500 clicks. Also, the downward trend in the Wholesale Selling Price (WSP), which was recently discussed in an analysis of the inventory figures of the ITscope platform, has continued and it does not seem like prices will rise again in the near future.

Apple has provided a rising star with the iMac, which was first listed in August 2020. This device jumped from a standing start into 9th place. With a latest-generation i5 processor, 3.3 GHz clock speed (can be boosted up to 4.8 GHz), a fast 512 GB SSD hard drive and a 5K Ultra HD display, the Apple iMac has everything you need to run demanding applications with ease. However, much to the annoyance of iMac fans, it’s probably the last time that the 27-inch Intel iMac will be available in this form. With a WSP of €1,820, it is also the most expensive desktop system among the top 25.

AMD is also providing an upswing in this category: the Lenovo V55t-15API 11CC tower PC, equipped with a 3.7 GHz Ryzen 5, jumped from 99th to 14th place. In terms of price, there is a world of difference between the tower PC and the iMac: the Lenovo V55t-15API 11CC is available for only €380, making it one of the cheapest models in the Top 25.

 

Graphics cards: newcomers and up-and-coming players compete with MSI

The first three places are, as in Q1, once again occupied by MSI with the RTX 2080 Ti GAMING X TRIO, RTX 2070 SUPER GAMING X TRIO and the RTX 2060 SUPER GAMING X. However, following the top 3, the graphics card landscape changes – several rising stars made it into the top 25.

The GeForce RTX 2080 Ti Blower V2 from PNY climbed up from 37th to 4th place. This graphics card from the manufacturer based in New Jersey, USA, delivers above-average results in almost every category. 13.45 Terraflops processor power, 4352 shader units and 136 GPixel/s will be enough for almost every graphics artist. These features come with a corresponding high price: users wanting to install the GeForce RTX 2080 Ti Blower V2 must be prepared to pay a WSP of €1250.

The Inno3D VGA Inno3D GeForce® RTX 3080 10GB iCHILL X4 comes in cheaper in terms of cost. This high performance graphics card, still completely fresh in the market having only been listed since mid-September, leaped from zero directly into 5th place and is therefore also justifiably listed in the Highflyer Charts. With a WSP of €720, this graphics card is positioned in the middle price segment.

 

Mainboards: Supermicro leaps to the top

There has been a lot of movement in the top ranks – though it’s not just the usual suspects this time.

In 1st place is the ASUS PRIME B450M-A, which came third in the previous quarter. With a WSP of only €65, it’s a real bargain and has all the important functions despite the inexpensive price. This mainboard also offers on-board graphics with compatibility to AMD processors, such as AMD Athlon, AMD Ryzen 3, 2nd Generation AMD Ryzen 3, AMD Ryzen 3 3rd Gen and AMD Ryzen 5. However, there are a few cutbacks to be made for this low price. The popular Displayport connector, for example, is no longer provided with this board. With only one HDMI output, this mainboard offers little room for a sophisticated office setup.

The normally rather reserved manufacturer Supermicro secured 2nd and 3rd place with the SUPERMICRO H11SSL-i and the SUPERMICRO H11DSI-NT, which made the leap forward from 13th and 68th place respectively. Both mainboards are suitable for server environments, an application that is not usually found in the upper places of the ranking. Both models also feature an SP3 socket, which is a CPU socket from AMD that can accommodate the Epyc series of server processors based on the Zen architecture. Contrary to the first-placed ASUS PRIME B450M-A, the two Supermicro mainboards are clearly in a different price league with a WSP of just under €280 and over €500 respectively.

 

Processors: AMD continues to take the lead, but Intel is not letting loose

The processor product category does not have any big surprises this time round: AMD continues to hold 1st and 2nd places with the Ryzen 5 3600 and Ryzen 7 3700X. In other product categories of this market barometer, it also became clear that AMD is becoming increasingly attractive.

Intel is of course not letting loose either: the Californian manufacturer is represented in the top ten with five CPUs and is still a serious competitor – but for many resellers Intel is becoming unattractive in terms of the price/performance ratio. The high prices can only be justified in the high-end sector, where Intel continues to try to score points against AMD in terms of performance.

This is also the case with the Intel Core i9 10900K, which has only been listed since April 2020 and is in 3rd place. In the previous quarter, this device already impressed with 10 cores and 20 threads with 3.7 GHz. At a WSP of over €500, the i9 10900K is however significantly more expensive than other top ten CPUs. In a direct comparison with the AMD Ryzen 9 3900X in 4th place, which has 12 cores and 24 threads at 3.8 GHz, the latter performs better. The 12 core AMD processor based on the Zen-2 architecture has a higher instructions per cycle/clock (IPC) rate, allowing it to achieve a similar performance as the i9 10900K under single core load. For applications that are very suited to multi-threading, however, the AMD CPU is about 10 percent faster – available for a WSP of only €380.

Another new product in the top ten is the Intel Core i7 10700K, which has also been listed since April and is now in 5th place. This means that Intel is competing at the top with its latest products, but once again it’s not enough for pole position this quarter.

 

Servers: HP Enterprise takes over top ten charts

HP Enterprise still clearly dominates the server category – and this quarter it even managed to claim the entire top ten for itself. However, the HP Enterprise ProLiant MicroServer, which has only been listed since February and is now in 3rd place, has brought some vitality into the top ten. HPE’s MicroServer is a low-cost compact server at entry level, specifically designed for small offices, home offices and small business environments. With 16 GB RAM and an Intel Xeon E-2224 processor, HPE offers a good entry point into the server world for a WSP of around €600.

The Fujitsu PRIMERGY TX1310 M3, which has been listed since January 2020, narrowly missed the top ten in 11th place, but at least provides some variety from the servers from top dog HP Enterprise. Significantly more movement can only be seen starting from 32nd place, where Fujitsu, Dell and Lenovo are also present.

 

Storage systems: newcomers from Synology an immediate success

A lot has happened here in the third quarter: Synology has had an immediate success with two new models that scored second and third place, and is now completely dominating the top 5.

The Synology Disk Station DS920+ has only been listed since July, and still achieved an impressive 2nd place. The storage system is particularly suitable for demanding home users or small businesses. The DS920+ NAS server offers 4K video transcoding, Dual NVMe M.2. cache, and useful, simple software. On the downside, Synology still only uses a 1 GBit/s LAN port on this model, even though the DS920+ is considered Synology’s top product in the 4 Bay NAS segment. However, it should be noted that a 10 Gbps port would only bring significant benefits with a built-in SSD cache. However, since the DS920+ has two LAN ports, the speed of both ports can be bundled to achieve 2Gbps, which is probably enough for the majority of users.

 

Press contact

Eileen Müller
Ludwig-Erhard-Allee 20
76131 Karlsruhe

Tel.: +49 721 62 73 76 – 0
eileen.mueller@itscope.com
https://www.itscope.com

 

About ITscope GmbH

Karlsruhe-based ITscope GmbH is the developer and operator of the B2B trading platform ITscope.com. Together with its subsidiary cop software + services GmbH & Co. KG, ITscope forms a strong alliance to support system houses and ICT resellers in digitising their business processes. With the ‘B2B Suite’ digital sales solution, IT system houses can set up individual procurement portals for business customers, and seamlessly procure their needs via EDI for distribution, without the need for a classic shop system.

Internal procurement processes and IT systems can also be easily mapped and connected to the ITscope platform. The flexible and high performance ITscope API provides product data, prices, availability and much more for over three million IT products. IT distributors and manufacturers also benefit from participating in ITscope: with our uniform platform, enquiries, sales and handling processes can be radically simplified. Furthermore, ITscope offers valuable insights into market developments and sales trends in the IT channel.

October 21st, 2020|

ITscope Market Barometer Q3/2020

Apple and Lenovo top the charts over summer

The ITscope market barometer Q3/2020 is here – with the current top sellers from ten categories and the best newcomers on ITscope.com:

  • Newcomers: iPhone SE still number one
  • TFTs: Dell dominates, HP loses
  • Mobile phones: head-to-head race between Apple and Samsung
  • Notebooks: Lenovo E15 & AMD on the rise
  • CPUs: AMD continues to take the lead

The latest edition of the ITscope market barometer as a PDF (English)

Detailed numbers as an MS Excel file

Furthermore, read our detailed report with all background information about the highflyers of the quarter, as well as the top products from 10 product categories.

 

Here are the 30 most active new releases with hot seller potential:

Pos.Manufacturer and product nameManufacturer no.Listed sinceQ3 clicks
# 1Apple iPhone SE, 64GB, black, MX9R2ZD/AMX9R2ZD/A2020-04-174040
# 2Microsoft Surface Go 2, 10.5″, 8GB, 128GB, SUA-00003SUA-000032020-03-301815
# 3Microsoft Surface Book 3, 15″, 16GB, 256GB, SMG-00005SMG-000052020-05-071798
# 4Intel Core i9-10900K, 3.7GHz, 10-Core, HT, BX8070110900KBX8070110900K2020-04-281694
# 5Microsoft Surface Dock 2, 1GK-000021GK-000022020-05-071327
# 6Poly Blackwire C3220, black, 209745-201209745-2012020-06-071198
# 7Synology Disk Station, 2-Bay, DS220+DS220+2020-06-29753
# 8Inno3D GeForce RTX 3080 iChill X4, 10GB GDDR6, C30804-106XX-1810VA36C30804-106XX-1810VA362020-09-11730
# 9Apple iMac, i5 3.3GHz, 8GB, 512GB, Retina 5K, MXWU2D/AMXWU2D/A2020-08-05586
# 10Sophos SD-RED 20, 4 GigE-Ports, R20ZTCHMRR20ZTCHMR2020-04-07508
# 11Logitech Combo Touch, backlit, Apple Smart connector, Graphite, 920-009640920-0096402020-06-02496
# 12HP Business Top Load, 15.6″, black, 2SC66AA2SC66AA2020-05-13488
# 13Samsung 870QVO, 1TB, SATA, MZ-77Q1T0BWMZ-77Q1T0BW2020-06-11486
# 14Midland W199, FullHD, black, C1476C14762020-06-12374
# 15Gigabyte H410M S2H, LGA1200, micro ATX, H410M S2HH410M S2H2020-05-29373
# 16Dell P2719H, 27″, FullHD, DELL-P2719HDELL-P2719H2020-08-14346
# 17Be Quiet! , BK006BK0062020-04-28311
# 18UbiQuiti UniFi Switch USW-48-POEUSW-48-POE2020-06-18254
# 19HP DeskJet 2710 Wireless All-In-One Printer, 5AR83B#6295AR83B#6292020-07-15250
# 20Be Quiet! Pure Rock 2, BGW37BGW372020-04-17246
# 21Crucial 8GB DDR4 2666MHz, CT8G4DFRA266CT8G4DFRA2662020-07-30237
# 22Xiaomi Mi Band 5, black, BHR4215GLBHR4215GL2020-07-14222
# 23Raptor Starter Pack PS5, RG-SK100RG-SK1002020-07-08183
# 24Logitech Unifying Reciever, 910-005931910-0059312020-05-19167
# 25Unify OpenScape Desk Phone CP400, L30250-F600-C427L30250-F600-C4272020-07-11156
# 26AVM FRITZ! DECT 440, 4-button smart switch, 20002905200029052020-07-16150
# 27DJI Mavic Air 2 Fly More, CP.MA.00000169.01CP.MA.00000169.012020-05-05140
# 28Parallels Desktop v16, PD16-BX1-EUPD16-BX1-EU2020-08-11132
# 29Samsung GU55TU7199U, 55″, 4K, GU55TU7199UXZGGU55TU7199UXZG2020-06-17122
# 30Epson EB-992F, 4000 Lumen, FullHD, V11H988040V11H9880402020-05-08102

 

 

October 21st, 2020|

Titan Data Solutions: Data Storage and Cybersecurity specialist distributor now on ITscope

 

Titan help store, manage and protect resellers’ customer data and protect their systems from cyber threats. Titan do this by combining carefully selected vendor offerings into a long-term strategy for wide-scale coverage of data management and system security. Titan supply all aspects of Data Storage (primary, backup and archive), while also providing cutting-edge cybersecurity service packages and solutions via the Titan Cybersecurity Centre™. The ITscope platform is a perfect fit to promote the company products and services.

Becoming part of the ITscope community will enable Titan to reach a much wider customer base, putting the company name in front of many new prospects. The wide acceptance and usage of the ITscope platform by the resellers will make ITscope an essential part of the future business strategy of the company.

Titan has a concise technology portfolio, supported by margin-rich and market-leading vendors, imitating dataflow through the types of blue-chip corporations the reseller community focus on and structured according to the 3-2-1-1 industry known ‘best practice’ rule for data storage. This rule ensures the end user IT Department stores three copies of their data – Primary, Secondary and Archive – on two types of media (hard disk and tape), one copy onsite and one copy offsite. Titan has a broad range of technical expertise that provides the reseller and MSP with pre-sales consultancy, end-user engagement, system design and configuration, on-site maintenance and support.

An inhouse integration facility provides ready configured, 100% tested NAS enclosures designed and built to customer specification, as well as a range of services for LTO media, including tape formatting and labelling.

Titan aspires to bridge the gap between manufacturer, reseller and the end user, and so ITscope will enable Titan to engage with a highly relevant audience who will be able to access Titan’s technical expertise and vendor portfolio.

 

Find out more about Titan Data Solutions

 

The Channel introduces itself

Would you also like to feature in our newsletter and introduce yourself and your special added values to other ITscope users? Please send an email to marketing@itscope.de if you are interested – we will then contact you with all relevant details.

October 13th, 2020|

Release Notes for Update 2020.41

This release contains several bug fixes, as well as the new option to exclude certain manufacturers when selecting B2B suppliers.

B2B Suite

  • Certain manufacturers can be excluded in the supplier selection for each supplier.

Platform

  • In the eService configuration section, it is now possible to directly switch to the profile of a contact person via a link.
  • The weekly product charts have been temporarily removed from the product categories page, as their determination is currently unreliable.
October 8th, 2020|

Looking back on two years with the B2B Suite: challenges, successes and a look into the future

 

This August, the B2B Suite celebrated its two-year anniversary: we look back at what has happened in these two years, how we continuously developed the B2B Suite in this time and what we have planned for the future.

Around two years ago, in August 2018, talks with several system houses led to a central conclusion: although the individual situations vary, all system houses encounter similar challenges in the attempt to optimally connect end customers during the ordering process. This is because conventional shop systems are not very suitable for meeting the requirements of the IT industry. No matter what adjustments are made, a conventional shop system cannot meet the demands that system houses have for a fully integrated solution. For us at ITscope, it was therefore clear that we should develop an eCommerce solution that would allow all parties to be represented on a single platform, from the end customer to the system house to the distributors.

 

Cornerstone for the development of the B2B Suite

What was a promising idea at that time is now the result of our developing efforts and has been a successful reality for the past two years. Our B2B Suite meets the requirements of both small and medium-sized system houses as well as large IT service providers, and allows these companies to provide an individual eProcurement portal from the cloud to their industry end customers.

In particular, the B2B Suite significantly facilitates the process of connecting to the procurement systems of business customers, a process we have continuously refined over the past two years.

In the specific case of one operator, the B2B Suite was connected to the SAP system of the business customer via PunchOut. In order for the customer to carry out orders, they can now simply use their SAP system to log in to the B2B Suite via PunchOut and can then add products to the shopping cart, which is then automatically transferred to SAP and an order is created in the customer system. The order data is then transferred back to the B2B Suite, where it can then be processed by the distributors through order automation.

In this particular example, the first orders from the customer’s SAP system could already be transferred fully automatically via the interface after only two months of development time. A significant advantage for the customer is that they can continue to work in their familiar system setup, as no new or additional systems had to be set up. Especially in the public administration sector, a PunchOut connection is a common standard, therefore making it vital for system houses to be capable of offering PunchOut to these customers.

Thanks to the PunchOut connection, the operator succeeds in completely digitising sales processes and saving a considerable amount of time in processing standard customer orders.

Andy Görnt, Product Owner eCommerce at ITscope, states: “With PunchOut interfaces, B2B Suite operators can offer customer-specific shopping carts that can be digitally transferred into the customer’s procurement system, therefore ensuring a high level of business customer satisfaction customers by providing constantly up-to-date data. So far, we have implemented a connection via PunchOut for SAP, SAP Ariba, Onventis, Coupa, Jaggaer and other procurement systems – additional systems are currently being planned.”

The B2B Suite has also been continuously improved with regard to the mapping of approval processes. “Only recently, order approval and order limits with an authorisation system were added to the B2B Suite. This allows us to provide business customers the possibility to map their procurement process hierarchy onto the B2B Suite, with group authorisations and order limits. Internal company approval processes can now be taken into account and the B2B Suite offers even better integration into the day-to-day business”, adds Markus Schwitallik, Product Manager eCommerce at ITscope.

Probably the most important innovation on an international level is the multilingualism: the B2B Suite is available in German, English, French, Italian, Polish and Dutch. The entire portal is available out-of-the-box, including content, and simplifies the connection of international business customers immensely for B2B Suite operators.

 

Digital sales solution instead of a classic shop system

Distributor shop systems, well-known B2C shop systems, proprietary solutions or simply an Excel spreadsheet are common practice for many system houses and IT service providers – and ‘in some ways’ these solutions may work, but they are not flexible, very complex and by far do not cover all requirements. With the Excel spreadsheet variant for example, the up-to-date information expected by the customer can perhaps be guaranteed if only a few contract items with long-term negotiated prices are being offered. However, this solution certainly reaches its limits as soon as potential cross- and up-selling opportunities are being explored.

If distributor shop systems are deployed, system houses become dependent on the distributors, as they are then bound to the product range of a single supplier – which is usually not enough. Even classic B2C shop systems do not represent a convincing alternative, since the core requirements of system houses – integration of distributor data including current prices and availability, content, connection of end customer systems and the company’s own ERP systems, as well as the entire ordering process including communication with the distributors, can only be integrated into existing shop systems with comprehensive development effort. This in turn again creates dependencies, in this case on the company’s own IT team, which is usually tasked with the implementation. Additionally, there are high indirect costs, especially in terms of the staff, that are incurred in the Herculean task of undertaking an individual shop project.

In contrast, the B2B Suite offers a suitable solution for all requirements of the IT industry. Benjamin Mund, Managing Director of ITscope GmbH, states the following advantages of this solution: “With the B2B Suite, we have created a tremendously comprehensive technical basis that covers all relevant trading processes in the system house business. With a large number of distribution connections, interfaces to the industry’s ERP systems, the mapping of procurement processes and the integration of expert content, we offer the IT industry a unique level of automation, from the end customer to the distributor order process and back again. This includes status reports on the order as well as extensive document exchange, including electronic transmission of serial numbers, delivery notes and invoices. With the B2B Suite, we enable consistent digital processes at all levels.”

 

Developments during the past two years

Around 50 system houses and IT service providers have decided to use the B2B Suite in the last two years for precisely the reasons described above.

The requirements demanded from our B2B solution, which have developed over time, could hardly be more diverse: for some customers, a single sign-on solution for seamless integration into an existing portal was implemented, for another, the integration of catalogues from the electrical engineering sector, or the implementation of standards such as BMEcat. A leasing portal was also requested and successfully implemented with the B2B Suite, in addition to an employee incentive portal. Many system houses are also tasked with connecting municipal or public institutions, in addition to connecting business customers, and fulfilling their technical requirements in general. Both of these tasks can be quickly and easily implemented with the B2B Suite.

In general, the time taken between signing the contract to processing the first orders via the B2B Suite has also been further optimised over the past two years. An operator can principally start with a first prototype within a few hours and process orders after about one week. However, it is not the technical implementation that takes up a lot of time, but rather the change process in the background that goes hand in hand with the establishment of a new portal. Customers have to be familiarised with the portal in order to make their purchases there, and the company’s own sales team has to adapt previous processes. Even if the technical basis is set up quickly, it takes an average of three to six months until all the prerequisites are in place and everyone involved is on board. During this time, ITscope and the future B2B Suite operator take the first important steps in agile cooperation, such as defining suppliers, setting up the price calculation, connecting to systems or individualising the portals.

 

Success both for operators and end customers

The B2B Suite allows all business models from the IT industry to be mapped on a single platform. For many operators, our solution facilitates day-to-day business with standard orders and therefore reduces the workload on the sales team, which once again has more time to concentrate on its core tasks. In addition, the number of people placing orders has increased significantly for almost all of our B2B Suite customers.

IT Südwestfalen AG is a B2B Suite operator serving a variety of customers, from companies in the manufacturing industry to cities, municipalities and service providers. Thanks to the B2B Suite, end customers can be introduced to new solutions, while IT Südwestfalen generates additional business at the same time. “Customers who previously only bought hardware now also purchase services and vice versa,” states Danny Fischer, Director of Sales and Marketing at IT Südwestfalen AG. And if the business customers are happy, so are the system houses.

 

Digital distribution of the future

The future of the system house is hybrid; hardware and services go hand in hand and complement each other. Regardless of whether as a managed service, SaaS, leasing model, fixed-term contract or pay-per-use, in the near future the B2B Suite will digitally map all system house services and make them sellable.

You can find out more about the B2B Suite here.

Would you like to get to know the B2B Suite and all the advantages of digitising your sales in a short and concise formt? Then our whitepaper is just what you need: find out which steps you can take to sell more with less sales effort. Request our free whitepaper by clicking on the button.

September 30th, 2020|

Release Notes for Update 2020.40

We have added new options for the supplier selection in B2B portals. It is now possible to more precisely narrow down the suppliers that can be ordered from.

Additionally, we have fixed some errors, added new fields to the export overview and revised the depositing of terms of use.

Platform

  • The export overview has been expanded with the following new fields: preview number, number of exported products and status of the last export.

B2B Suite

  • In the portal configuration, for each customer group it is now possible to set up whether and how orders can be placed with a supplier in the supplier selection. A new option also allows suppliers and their prices to be listed in a portal without the possibility to order the respective items.
  • Line item free text fields from portals are now also transferred via CXML to the respective eProcurement systems.
  • When determining the content sequence for retrieving internal and external datasheets, manufacturers and suppliers are also considered.
  • The process of depositing terms of use has been slightly adapted. The maximum number of characters has been increased to 2000 and the terms are interpreted as HTML.
  • We have ensured that the prices displayed on the dashboard correspond to the product prices. We have also improved the performance of the ‘Custom dashboard’ option.
  • Changes to the URL of a product file are now only saved if the ‘Save’ function is explicitly confirmed.
  • Problems sometimes occurred in the portal configuration when withdrawing admin rights for customers. This bug has been fixed.

 

September 29th, 2020|

Friends recruit friends: invitation function updated on ITscope

 

Are you aware our ‘Invite friends‘ function, or perhaps you have used it already? This practical function allows you to invite friends and acquaintances, or employees of other companies, to ITscope with just one click. And now we have improved this function even further. You can now access the function directly via the tile on the dashboard …

 

… or, as before, by navigating to the personal section on the right. Thanks to this new optimisation, you can not only invite colleagues from your company via ‘Invite colleagues‘, but also acquaintances or friends from other companies using the new ‘Invite friends‘ function. This gives you the opportunity to recommend ITscope to people for whom it may be of interest.

 

We strongly believe that a referral from a satisfied ITscope user is the best advertising we can get. A recommendation always means trust and appreciation: that’s the reason why we would like to make it as easy as possible for you to introduce our platform to others. At the same time, we would also like to say thank you for placing your trust in us and recommending ITscope to others.

Specifically, this means that if you recommend ITscope via the ‘Invite friends‘ function, the recipient will receive a free test month and can take a close look at everything, allowing them to find out whether ITscope is the right tool for him or her. And you will also receive a little surprise gift from us as a thank you.* We look forward to your recommendation via the dashboard.

 

Are there any reasons why you wouldn’t recommend ITscope to friends or colleagues? Tell us where the problem lies by writing to support@itscope.de – your feedback allows us to constantly improve!

You are not an ITscope user yet, but are interested even without a recommendation? At https://www.itscope.com/en/register-for-free/, you can find out everything about the advantages offered by ITscope and secure a free test month.

*Because of internal tracking processes, we can only track the recommendation if it is done via the ‘Invite friends‘ function and the recipient completes a free test month.

 

September 28th, 2020|

imcopex: office and IT supplier with a personal touch

 

Whether IT hardware, office supplies or consumer electronics: the internationally active wholesaler imcopex has been offering resellers an extensive portfolio of original products from numerous well-known manufacturers for three decades.

Expanded product range: during the past two years, imcopex has expanded their office supplies assortment to incorporate IT hardware and consumer electronics. The range of around 14,000 items includes products from the categories of printers/copiers, consumables, monitors, PCs, notebooks, network products and consumer electronics such as domestic appliances and personal care products. These products come from renowned brands such as HP, Canon, Microsoft, Dell, Epson, TP-Link, Samsung and Xerox.

Added value through ITscope: for imcopex and their business customers, ITscope has for years been a reliable partner in boosting brand awareness, informing B2B customers about the product range expansion and also to win them as new customers.

Personal support: after registering with imcopex, interested parties are introduced to their own personal contact person and receive access to all services including ordering functions, quick product finder, price and availability information, business transaction overviews and the connection of interfaces for electronic order processing.

Looking ahead: imcopex will continue to build on the successful cooperation with ITscope and further strengthen their presence on the platform in future.

 

Find out more about imcopex

 

The Channel introduces itself

Would you also like to feature in our newsletter and introduce yourself and your special added values to other ITscope users? Please send an email to marketing@itscope.de if you are interested – we will then contact you with all relevant details.

September 28th, 2020|

Interface update: what’s new with weclapp?

 

As part of the latest release, weclapp announced some new features in August. These new features include purchase orders and sales orders synchronisation, the ability to import calculated prices as well as an enhanced product search.

Thanks to the interface, weclapp users can access over 3 million IT products from more than 370 distributors listed on ITscope, transfer them over into quotations and then import them directly into weclapp. Prices, product variants and stock levels can be retrieved and directly compared.

In addition, all information about products, procurement prices and suppliers can automatically be made available to your ERP system through an import. Manual entry of item data is no longer necessary; instead, the automation simplifies all subsequent processes.

For the purpose of further optimising order processing for weclapp users, the bidirectional synchronisation has been supplemented with fields for line item notes, order notes as well as the company name and extra address line. Another new feature is the option to import calculated prices: prices calculated in ITscope can now be automatically synchronised to weclapp.

Important new functions have also been developed for the order synchronisation. Order statuses from weclapp can now be transferred back to ITscope via the interface. In the ITscope settings in weclapp, the respective weclapp order statuses can be linked to the ITscope order statuses.

 

When importing products from ITscope, the latest release now allows you to determine via the settings which images should be downloaded, as well as which image is to be imported as the default image/main image.

 

Last but not least, the product search has also been enhanced. The item description has been added to the product search, so that more detailed information about the product is provided.

 

Further information regarding the weclapp interface can be found here

 

September 28th, 2020|
Press echo
Changelog

Release Notes for Update 2020.41

This release contains several bug fixes, as well as the new option to exclude certain manufacturers when selecting B2B suppliers.

B2B Suite

  • Certain manufacturers can be excluded in the supplier selection for each supplier.

Platform

  • In the eService configuration section, it is now possible to directly switch to the profile of a contact person via a link.
  • The weekly product charts have been temporarily removed from the product categories page, as their determination is currently unreliable.
October 8th, 2020|Changelog-EN|

Release Notes for Update 2020.40

We have added new options for the supplier selection in B2B portals. It is now possible to more precisely narrow down the suppliers that can be ordered from.

Additionally, we have fixed some errors, added new fields to the export overview and revised the depositing of terms of use.

Platform

  • The export overview has been expanded with the following new fields: preview number, number of exported products and status of the last export.

B2B Suite

  • In the portal configuration, for each customer group it is now possible to set up whether and how orders can be placed with a supplier in the supplier selection. A new option also allows suppliers and their prices to be listed in a portal without the possibility to order the respective items.
  • Line item free text fields from portals are now also transferred via CXML to the respective eProcurement systems.
  • When determining the content sequence for retrieving internal and external datasheets, manufacturers and suppliers are also considered.
  • The process of depositing terms of use has been slightly adapted. The maximum number of characters has been increased to 2000 and the terms are interpreted as HTML.
  • We have ensured that the prices displayed on the dashboard correspond to the product prices. We have also improved the performance of the ‘Custom dashboard’ option.
  • Changes to the URL of a product file are now only saved if the ‘Save’ function is explicitly confirmed.
  • Problems sometimes occurred in the portal configuration when withdrawing admin rights for customers. This bug has been fixed.

 

September 29th, 2020|Changelog-EN|

Release Notes for Update 2020.39

We are continuing to work on the product header. Some adjustments have been made based on the customer feedback we have received.

As before, the new version of the header can be activated in the test lab.

Platform

  • Based on the customer feedback we have received regarding the new product header, we have made some further changes. The popup for the price now includes an ‘Add to cart‘ option, while the manufacturer datasheet can now also conveniently be accessed here.
  • In the product selection for exports, we have added a new filter that can be used to determine whether sources of supply without ‘New’ condition should also be used for the price calculation.
  • Errors sometimes occurred in the address selection when searching for or changing companies. This bug has been fixed.
September 23rd, 2020|Changelog-EN|

Release Notes for Update 2020.38

To ensure better usability of the product page, we have created a new version of the product header. This new header, which can be activated in the test lab, is much clearer and adapts better to different resolutions.

We have also added some new features for B2B Suite operators. In the portal configuration, terms of use can be deposited, customer budgets can be defined and individual product references can be configured.

Platform

  • The new version of the product header is available and can be activated in the test lab. This version has been visually revised, adapts better to different resolutions and has been enhanced with a detailed price overview.
  • We have added a button to the product header where the product datasheet can be downloaded directly as PDF.
  • Problems occurred when opening the detailed view for entries in the export history section. This error has been fixed.

B2B Suite

  • B2B Suite operators can deposit terms of use in different languages. These must be accepted by customers during registration.
  • The price status price calculation, fixed price and stock levels of B2B product files can be imported and evaluated line by line.
  • Portal operators are able to allocate budgets to their customers for specified time periods. If a customer uses up their budget, future orders are blocked and the operator is informed by email. The respective settings can be found in the ‘Customers’ section under ‘Account’.
  • It is possible to store individual product references in the ‘Appearance’ section of the portal configuration.
September 17th, 2020|Changelog-EN|

Release Notes for Update 2020.37

In order to improve the readability of emails, we have made some changes regarding how prices are displayed as well as revising the overall formatting.

B2B portal operators now have the added possibility to define relationships between customer companies. This allows customer employees with the appropriate authorisation to use multiple companies to log in to the portal.

Platform

  • The layout of order confirmation emails has been improved. Depending on the setting, either the net or gross price is highlighted. In addition, it is now consistently indicated whether the price includes shipping costs.
  • The general formatting of emails has also been revised, to ensure better readability.

B2B Suite

  • A new method for depositing B2B price lists has been added, allowing only the products defined in the price list to be listed. All other products from the supplier are not displayed in the portal.
  • Business relationships can now be defined between customer companies, this can be done in the customer management section of the portal configuration. The ‘Subsidiary company’ and ‘Related’ relationship options allow users with the ‘Change company’ platform right to log in to these companies. Authorised users can find this option in the user menu of the respective portal.
September 9th, 2020|Changelog-EN|

Release Notes for Update 2020.36

The process of loading product pages has been revised, in order to improve page loading times. Pages now open directly, while the content sections, such as the sources of supply, are loaded downstream.

Platform

  • The process of loading product pages has been fundamentally revised. By loading the individual content sections later, the overall page can load much faster.
  • For performance reasons, real-time updates are now sent to the UI in a bundle instead of separately for each source of supply, as was previously the case.
  • The export history can now be viewed again.
  • A bug that prevented omitted suppliers from being shown has been fixed.
  • When orders were listed in the global search, occasionally items were marked as being no longer available from the distributor. This bug has been fixed.
  • The ‘Only on request’ order limit option has been removed, since it is now mapped via the ordering right.

B2B Suite

  • Problems occurred in the portal overview when filtering for own portals. These bugs have been fixed.
September 1st, 2020|Changelog-EN|

Release Notes for Update 2020.35

This update includes the option to assign employee-specific order limits. In addition, adjustments were made to the portal configuration and some errors were also fixed.

B2B Suite

  • The filter function for own portals in the portal overview now works correctly again.
  • The description text in the supplier tab of the portal configuration has been revised to ensure better comprehensibility.
  • In order to provide a better overview in the portal configuration, the default width of the context area has been increased.
  • When adding new users via external systems, the setting of the order authorisation for new employees was previously not taken into account. This problem has been fixed.
  • Sorting by relevance when search terms have been entered now works more reliably in B2B portals.

Platform

  • The order limits in the company section are now visible to all employees, but can only be edited by administrators. It is now possible to assign employee-specific order limits.
  • Changes to user platform rights now take effect immediately and not after the next login of the user.
  • The ‘Last order placed on’ field in the order services is optional.
  • Changes in the configuration of the menu were sometimes not saved correctly. This problem has been fixed.
  • We have ensured that emails concerning quotes are only sent if the user has specified this in the settings.
  • The appearance of toggle switches has been revised.

 

August 31st, 2020|Changelog-EN|

Release Notes für Update 2020.34

The most significant new feature of this update is the ability to set order limits. We have added a new tab in the company area that allows company admins to assign order limits. Employees with a limit must request approval for orders that exceed this value.

Furthermore, the performance of the product page has been improved, and two new B2B price list states have been implemented in the B2B area.

Platform

  • A new feature for managing order limits has been added to the company area. Here, company administrators can set an order limit for employees. Purchase orders where the value exceeds this limit have to be approved by employees with a sufficient limit.
  • The loading speed of the product page has been improved.
  • The orientation of company logos in email previews has been corrected.

B2B Suite

  • Order limits can also be set within B2B portals. Both operators and customer employees with admin rights are able to assign and manage these.
  • Price Compulsory‘ and ‘Overwrite’ price states can now be configured in the settings for own B2B price lists.

 

August 20th, 2020|Changelog-EN|

Release Notes for Update 2020.33

This release allows B2B Suite operators to assign admin rights to customer employees. This function is located in the customer tab of the portal configuration.

Furthermore, some inconsistencies regarding the PunchOut process have been resolved.

B2B Suite

  • Portal operators can now assign admin rights to customer employees. This allows the respective employee to manage the platform rights of colleagues, adjust their contact data and view the access log.
  • After clicking ‘Back to your system’ in the PunchOut dialogue, prices will be displayed incl. VAT or excl. VAT depending on the setting selected for the portal.
  • The ‘Combine several suppliers in one order’ option is ignored in PunchOut portals. Only the ‘Back to your system’ button is displayed on the purchasing board, while the ‘Order all…’ button is no longer visible.
  • The PunchOut process was not possible in B2B portals if the portal operator had an unconfigured PunchOut method. This error has been fixed.

Platform

  • The translation of the accessory groups on the product page has been revised.
August 13th, 2020|Changelog-EN|
Events

Meet ITscope on the road

Trade fairs, exhibitions, events, roadshows & more

ITscope on tour

More than 7,400 active customers, 370 distributors and 3 million ICT products: ITscope is the home of the channel. That’s why we’re out there for you at all the major industry events.

Whether it’s trade fairs, partner days, roadshows or special events – experience ITscope in person! Enjoy a personal demonstration of ITscope and its features, ask us any questions you may have regarding ICT trading, and talk to us about how we can collaborate in future.

Any questions about our events?

Christine Derr
Inside Sales Manager

ITscope Market Barometer Q3/2020

Apple and Lenovo top the charts over summer

The ITscope market barometer Q3/2020 is here – with the current top sellers from ten categories and the best newcomers on ITscope.com:

  • Newcomers: iPhone SE still number one
  • TFTs: Dell dominates, HP loses
  • Mobile phones: head-to-head race between Apple and Samsung
  • Notebooks: Lenovo E15 & AMD on the rise
  • CPUs: AMD continues to take the lead

The latest edition of the ITscope market barometer as a PDF (English)

Detailed numbers as an MS Excel file

Furthermore, read our detailed report with all background information about the highflyers of the quarter, as well as the top products from 10 product categories.

 

Here are the 30 most active new releases with hot seller potential:

Pos.Manufacturer and product nameManufacturer no.Listed sinceQ3 clicks
# 1Apple iPhone SE, 64GB, black, MX9R2ZD/AMX9R2ZD/A2020-04-174040
# 2Microsoft Surface Go 2, 10.5″, 8GB, 128GB, SUA-00003SUA-000032020-03-301815
# 3Microsoft Surface Book 3, 15″, 16GB, 256GB, SMG-00005SMG-000052020-05-071798
# 4Intel Core i9-10900K, 3.7GHz, 10-Core, HT, BX8070110900KBX8070110900K2020-04-281694
# 5Microsoft Surface Dock 2, 1GK-000021GK-000022020-05-071327
# 6Poly Blackwire C3220, black, 209745-201209745-2012020-06-071198
# 7Synology Disk Station, 2-Bay, DS220+DS220+2020-06-29753
# 8Inno3D GeForce RTX 3080 iChill X4, 10GB GDDR6, C30804-106XX-1810VA36C30804-106XX-1810VA362020-09-11730
# 9Apple iMac, i5 3.3GHz, 8GB, 512GB, Retina 5K, MXWU2D/AMXWU2D/A2020-08-05586
# 10Sophos SD-RED 20, 4 GigE-Ports, R20ZTCHMRR20ZTCHMR2020-04-07508
# 11Logitech Combo Touch, backlit, Apple Smart connector, Graphite, 920-009640920-0096402020-06-02496
# 12HP Business Top Load, 15.6″, black, 2SC66AA2SC66AA2020-05-13488
# 13Samsung 870QVO, 1TB, SATA, MZ-77Q1T0BWMZ-77Q1T0BW2020-06-11486
# 14Midland W199, FullHD, black, C1476C14762020-06-12374
# 15Gigabyte H410M S2H, LGA1200, micro ATX, H410M S2HH410M S2H2020-05-29373
# 16Dell P2719H, 27″, FullHD, DELL-P2719HDELL-P2719H2020-08-14346
# 17Be Quiet! , BK006BK0062020-04-28311
# 18UbiQuiti UniFi Switch USW-48-POEUSW-48-POE2020-06-18254
# 19HP DeskJet 2710 Wireless All-In-One Printer, 5AR83B#6295AR83B#6292020-07-15250
# 20Be Quiet! Pure Rock 2, BGW37BGW372020-04-17246
# 21Crucial 8GB DDR4 2666MHz, CT8G4DFRA266CT8G4DFRA2662020-07-30237
# 22Xiaomi Mi Band 5, black, BHR4215GLBHR4215GL2020-07-14222
# 23Raptor Starter Pack PS5, RG-SK100RG-SK1002020-07-08183
# 24Logitech Unifying Reciever, 910-005931910-0059312020-05-19167
# 25Unify OpenScape Desk Phone CP400, L30250-F600-C427L30250-F600-C4272020-07-11156
# 26AVM FRITZ! DECT 440, 4-button smart switch, 20002905200029052020-07-16150
# 27DJI Mavic Air 2 Fly More, CP.MA.00000169.01CP.MA.00000169.012020-05-05140
# 28Parallels Desktop v16, PD16-BX1-EUPD16-BX1-EU2020-08-11132
# 29Samsung GU55TU7199U, 55″, 4K, GU55TU7199UXZGGU55TU7199UXZG2020-06-17122
# 30Epson EB-992F, 4000 Lumen, FullHD, V11H988040V11H9880402020-05-08102

 

 

October 21st, 2020|

Looking back on two years with the B2B Suite: challenges, successes and a look into the future

 

This August, the B2B Suite celebrated its two-year anniversary: we look back at what has happened in these two years, how we continuously developed the B2B Suite in this time and what we have planned for the future.

Around two years ago, in August 2018, talks with several system houses led to a central conclusion: although the individual situations vary, all system houses encounter similar challenges in the attempt to optimally connect end customers during the ordering process. This is because conventional shop systems are not very suitable for meeting the requirements of the IT industry. No matter what adjustments are made, a conventional shop system cannot meet the demands that system houses have for a fully integrated solution. For us at ITscope, it was therefore clear that we should develop an eCommerce solution that would allow all parties to be represented on a single platform, from the end customer to the system house to the distributors.

 

Cornerstone for the development of the B2B Suite

What was a promising idea at that time is now the result of our developing efforts and has been a successful reality for the past two years. Our B2B Suite meets the requirements of both small and medium-sized system houses as well as large IT service providers, and allows these companies to provide an individual eProcurement portal from the cloud to their industry end customers.

In particular, the B2B Suite significantly facilitates the process of connecting to the procurement systems of business customers, a process we have continuously refined over the past two years.

In the specific case of one operator, the B2B Suite was connected to the SAP system of the business customer via PunchOut. In order for the customer to carry out orders, they can now simply use their SAP system to log in to the B2B Suite via PunchOut and can then add products to the shopping cart, which is then automatically transferred to SAP and an order is created in the customer system. The order data is then transferred back to the B2B Suite, where it can then be processed by the distributors through order automation.

In this particular example, the first orders from the customer’s SAP system could already be transferred fully automatically via the interface after only two months of development time. A significant advantage for the customer is that they can continue to work in their familiar system setup, as no new or additional systems had to be set up. Especially in the public administration sector, a PunchOut connection is a common standard, therefore making it vital for system houses to be capable of offering PunchOut to these customers.

Thanks to the PunchOut connection, the operator succeeds in completely digitising sales processes and saving a considerable amount of time in processing standard customer orders.

Andy Görnt, Product Owner eCommerce at ITscope, states: “With PunchOut interfaces, B2B Suite operators can offer customer-specific shopping carts that can be digitally transferred into the customer’s procurement system, therefore ensuring a high level of business customer satisfaction customers by providing constantly up-to-date data. So far, we have implemented a connection via PunchOut for SAP, SAP Ariba, Onventis, Coupa, Jaggaer and other procurement systems – additional systems are currently being planned.”

The B2B Suite has also been continuously improved with regard to the mapping of approval processes. “Only recently, order approval and order limits with an authorisation system were added to the B2B Suite. This allows us to provide business customers the possibility to map their procurement process hierarchy onto the B2B Suite, with group authorisations and order limits. Internal company approval processes can now be taken into account and the B2B Suite offers even better integration into the day-to-day business”, adds Markus Schwitallik, Product Manager eCommerce at ITscope.

Probably the most important innovation on an international level is the multilingualism: the B2B Suite is available in German, English, French, Italian, Polish and Dutch. The entire portal is available out-of-the-box, including content, and simplifies the connection of international business customers immensely for B2B Suite operators.

 

Digital sales solution instead of a classic shop system

Distributor shop systems, well-known B2C shop systems, proprietary solutions or simply an Excel spreadsheet are common practice for many system houses and IT service providers – and ‘in some ways’ these solutions may work, but they are not flexible, very complex and by far do not cover all requirements. With the Excel spreadsheet variant for example, the up-to-date information expected by the customer can perhaps be guaranteed if only a few contract items with long-term negotiated prices are being offered. However, this solution certainly reaches its limits as soon as potential cross- and up-selling opportunities are being explored.

If distributor shop systems are deployed, system houses become dependent on the distributors, as they are then bound to the product range of a single supplier – which is usually not enough. Even classic B2C shop systems do not represent a convincing alternative, since the core requirements of system houses – integration of distributor data including current prices and availability, content, connection of end customer systems and the company’s own ERP systems, as well as the entire ordering process including communication with the distributors, can only be integrated into existing shop systems with comprehensive development effort. This in turn again creates dependencies, in this case on the company’s own IT team, which is usually tasked with the implementation. Additionally, there are high indirect costs, especially in terms of the staff, that are incurred in the Herculean task of undertaking an individual shop project.

In contrast, the B2B Suite offers a suitable solution for all requirements of the IT industry. Benjamin Mund, Managing Director of ITscope GmbH, states the following advantages of this solution: “With the B2B Suite, we have created a tremendously comprehensive technical basis that covers all relevant trading processes in the system house business. With a large number of distribution connections, interfaces to the industry’s ERP systems, the mapping of procurement processes and the integration of expert content, we offer the IT industry a unique level of automation, from the end customer to the distributor order process and back again. This includes status reports on the order as well as extensive document exchange, including electronic transmission of serial numbers, delivery notes and invoices. With the B2B Suite, we enable consistent digital processes at all levels.”

 

Developments during the past two years

Around 50 system houses and IT service providers have decided to use the B2B Suite in the last two years for precisely the reasons described above.

The requirements demanded from our B2B solution, which have developed over time, could hardly be more diverse: for some customers, a single sign-on solution for seamless integration into an existing portal was implemented, for another, the integration of catalogues from the electrical engineering sector, or the implementation of standards such as BMEcat. A leasing portal was also requested and successfully implemented with the B2B Suite, in addition to an employee incentive portal. Many system houses are also tasked with connecting municipal or public institutions, in addition to connecting business customers, and fulfilling their technical requirements in general. Both of these tasks can be quickly and easily implemented with the B2B Suite.

In general, the time taken between signing the contract to processing the first orders via the B2B Suite has also been further optimised over the past two years. An operator can principally start with a first prototype within a few hours and process orders after about one week. However, it is not the technical implementation that takes up a lot of time, but rather the change process in the background that goes hand in hand with the establishment of a new portal. Customers have to be familiarised with the portal in order to make their purchases there, and the company’s own sales team has to adapt previous processes. Even if the technical basis is set up quickly, it takes an average of three to six months until all the prerequisites are in place and everyone involved is on board. During this time, ITscope and the future B2B Suite operator take the first important steps in agile cooperation, such as defining suppliers, setting up the price calculation, connecting to systems or individualising the portals.

 

Success both for operators and end customers

The B2B Suite allows all business models from the IT industry to be mapped on a single platform. For many operators, our solution facilitates day-to-day business with standard orders and therefore reduces the workload on the sales team, which once again has more time to concentrate on its core tasks. In addition, the number of people placing orders has increased significantly for almost all of our B2B Suite customers.

IT Südwestfalen AG is a B2B Suite operator serving a variety of customers, from companies in the manufacturing industry to cities, municipalities and service providers. Thanks to the B2B Suite, end customers can be introduced to new solutions, while IT Südwestfalen generates additional business at the same time. “Customers who previously only bought hardware now also purchase services and vice versa,” states Danny Fischer, Director of Sales and Marketing at IT Südwestfalen AG. And if the business customers are happy, so are the system houses.

 

Digital distribution of the future

The future of the system house is hybrid; hardware and services go hand in hand and complement each other. Regardless of whether as a managed service, SaaS, leasing model, fixed-term contract or pay-per-use, in the near future the B2B Suite will digitally map all system house services and make them sellable.

You can find out more about the B2B Suite here.

Would you like to get to know the B2B Suite and all the advantages of digitising your sales in a short and concise formt? Then our whitepaper is just what you need: find out which steps you can take to sell more with less sales effort. Request our free whitepaper by clicking on the button.

September 30th, 2020|

Friends recruit friends: invitation function updated on ITscope

 

Are you aware our ‘Invite friends‘ function, or perhaps you have used it already? This practical function allows you to invite friends and acquaintances, or employees of other companies, to ITscope with just one click. And now we have improved this function even further. You can now access the function directly via the tile on the dashboard …

 

… or, as before, by navigating to the personal section on the right. Thanks to this new optimisation, you can not only invite colleagues from your company via ‘Invite colleagues‘, but also acquaintances or friends from other companies using the new ‘Invite friends‘ function. This gives you the opportunity to recommend ITscope to people for whom it may be of interest.

 

We strongly believe that a referral from a satisfied ITscope user is the best advertising we can get. A recommendation always means trust and appreciation: that’s the reason why we would like to make it as easy as possible for you to introduce our platform to others. At the same time, we would also like to say thank you for placing your trust in us and recommending ITscope to others.

Specifically, this means that if you recommend ITscope via the ‘Invite friends‘ function, the recipient will receive a free test month and can take a close look at everything, allowing them to find out whether ITscope is the right tool for him or her. And you will also receive a little surprise gift from us as a thank you.* We look forward to your recommendation via the dashboard.

 

Are there any reasons why you wouldn’t recommend ITscope to friends or colleagues? Tell us where the problem lies by writing to support@itscope.de – your feedback allows us to constantly improve!

You are not an ITscope user yet, but are interested even without a recommendation? At https://www.itscope.com/en/register-for-free/, you can find out everything about the advantages offered by ITscope and secure a free test month.

*Because of internal tracking processes, we can only track the recommendation if it is done via the ‘Invite friends‘ function and the recipient completes a free test month.

 

September 28th, 2020|

imcopex: office and IT supplier with a personal touch

 

Whether IT hardware, office supplies or consumer electronics: the internationally active wholesaler imcopex has been offering resellers an extensive portfolio of original products from numerous well-known manufacturers for three decades.

Expanded product range: during the past two years, imcopex has expanded their office supplies assortment to incorporate IT hardware and consumer electronics. The range of around 14,000 items includes products from the categories of printers/copiers, consumables, monitors, PCs, notebooks, network products and consumer electronics such as domestic appliances and personal care products. These products come from renowned brands such as HP, Canon, Microsoft, Dell, Epson, TP-Link, Samsung and Xerox.

Added value through ITscope: for imcopex and their business customers, ITscope has for years been a reliable partner in boosting brand awareness, informing B2B customers about the product range expansion and also to win them as new customers.

Personal support: after registering with imcopex, interested parties are introduced to their own personal contact person and receive access to all services including ordering functions, quick product finder, price and availability information, business transaction overviews and the connection of interfaces for electronic order processing.

Looking ahead: imcopex will continue to build on the successful cooperation with ITscope and further strengthen their presence on the platform in future.

 

Find out more about imcopex

 

The Channel introduces itself

Would you also like to feature in our newsletter and introduce yourself and your special added values to other ITscope users? Please send an email to marketing@itscope.de if you are interested – we will then contact you with all relevant details.

September 28th, 2020|

Interface update: what’s new with weclapp?

 

As part of the latest release, weclapp announced some new features in August. These new features include purchase orders and sales orders synchronisation, the ability to import calculated prices as well as an enhanced product search.

Thanks to the interface, weclapp users can access over 3 million IT products from more than 370 distributors listed on ITscope, transfer them over into quotations and then import them directly into weclapp. Prices, product variants and stock levels can be retrieved and directly compared.

In addition, all information about products, procurement prices and suppliers can automatically be made available to your ERP system through an import. Manual entry of item data is no longer necessary; instead, the automation simplifies all subsequent processes.

For the purpose of further optimising order processing for weclapp users, the bidirectional synchronisation has been supplemented with fields for line item notes, order notes as well as the company name and extra address line. Another new feature is the option to import calculated prices: prices calculated in ITscope can now be automatically synchronised to weclapp.

Important new functions have also been developed for the order synchronisation. Order statuses from weclapp can now be transferred back to ITscope via the interface. In the ITscope settings in weclapp, the respective weclapp order statuses can be linked to the ITscope order statuses.

 

When importing products from ITscope, the latest release now allows you to determine via the settings which images should be downloaded, as well as which image is to be imported as the default image/main image.

 

Last but not least, the product search has also been enhanced. The item description has been added to the product search, so that more detailed information about the product is provided.

 

Further information regarding the weclapp interface can be found here

 

September 28th, 2020|

New distributors listed

The list of distributors joining ITscope is constantly growing. Despite the summer break, six new distributors have joined the largest ICT network in the business sector in August. In addition to four German distributors, one Dutch and one American distributor also found their way to ITscope.

NTS Computers Technology, based in the Netherlands, is firmly established in the channel having been founded 24 years ago, and is a business partner of HP, Microsoft, IBM and Intel, among others.

Here you can see an overview of the new listings and their depth of integration into ITscope:

CountryCompanyOrder connectionDelivery to end customers
Mercotrade Großhandel GmbH
Converge
A Plus Consulting GmbH
NTS Computers Technology BV
Logic Instrument GmbH
Theracon GmbH

 

September 28th, 2020|

New distributors listed

More and more ICT distributors at home and abroad are discovering ITscope as a sales channel. Especially when entering into new markets, a listing on ITscope can become a true sales multiplier: the ITscope network, containing more than 7,400 active ICT industry users, helps to achieve maximum visibility — without the need for dedicated customer acquisition.

For system integrators and ICT resellers, this means a larger selection, more transparency and the ultimate freedom of choice. Since June, the ITscope supplier base has expanded by another 5 companies. As a result, our trading network now comprises almost 400 distributors.

Below is an overview of the new listings and their scope of integration in ITscope:

 

CountryCompanyOrder connectionDelivery to end customers
Webinstore AG
Spares Nordic AB
CDS IT-Systeme GmbH
PWA Electronic GmbH
DCMind GmbH
EFB Elektronik GmbHEDI (from 09/2020)

 

August 26th, 2020|

New feature for the platform & B2B Suite: order limits

All companies can now activate order limits thanks to the latest release, both on the platform and in the B2B Suite. By setting order limits, employees are only able to order up to the specified value. Orders that exceed this value must be approved by an authorised employee. Above a certain price limit, a purchase order cannot be placed by the employee, or more specifically it can only be placed after a user with approval authorisation has authorised the order.

The aim of this new feature is to map internal approval processes from the company onto the ITscope platform, whilst also simplifying the overall workflow.

But how do these approval processes work? Initially, every employee can make purchases without any restrictions. Here it is useful to define a general order limit and to set an individual order limit for certain users. If an employee exceeds the defined limit, then another employee with authorisation to approve the order can either accept or reject the order with a single click.

If an individual limit is assigned, a field appears below the drop-down menu in which the corresponding limit can be set individually for each employee. The general limit is inserted as the default value here, and can be adjusted as required.

The order approvers can also be individually set. For example, order approvers that are not default approvers can be assigned to specific employees.

If the order value including shipping costs exceeds the valid order limit, a corresponding warning will appear. Authorisation for placing the order can then be requested after the order has been prepared.

A ‘Request approval‘ dialogue box will be shown. Here you are able to add a comment, perhaps specifying the reason why this order is required. The order approvers that were selected in the dialogue box are then informed by email about the approval request. They are able to directly access the order using the link provided and can either approve (order) or reject (delete) it.

This approval process works in the same exact way for the B2B Suite: order limits can be managed by the portal operator, or a customer employee with admin rights.
Thanks to this new order limit feature, company-internal approval processes can be integrated into the ITscope platform. This way, we hope to offer you an even easier handling of your procurement via ITscope.

Do you have any questions about the new function? We will be glad to help you via support@itscope.de.

Not an ITscope customer yet? With ITscope you can view current prices and availabilities at any time, from anywhere and compare them transparently. Test ITscope now for free – without any obligation, for 30 days, with all tools and without hidden costs: https://www.itscope.com/en/register-for-free/

 

August 26th, 2020|

Digital sales of the future – hurdles and opportunities for the IT channel

 

The challenging recent times have shown how different the level of progress is in each company regarding digitalisation. Even in the highly digitalised IT environment, there is still a lot of catching up to do, especially for medium-sized companies. Particularly in sales, some people are hesitant about using digital technologies as they fear the loss of customer contact. However, this concern is completely unfounded and rather represents an opportunity that must be seized.

With the coronavirus crisis and the associated ‘escape’ to working in home office, it became apparent that the progress of digitalisation in Germany is at very different levels. While it was relatively manageable for the majority of companies to switch from working in the office to home office from one day to the next, government agencies in particular struggled with the sudden change, mainly due to a lack of technical equipment and infrastructure.

Medium-sized businesses have a lot to catch up on digitally

Even though digitalisation represents system houses’ very own service offering to their customers, there is still a great deal of catching up to do in terms of internal processes, particularly in sales. Compared to the rest of the industry, the IT sector is considered to be well positioned and by far the most digitalised. However, the SME sector, which also includes the majority of system houses and IT service providers in Germany, is still lagging behind digitally. Outdated IT infrastructure, lack of technical know-how and bottlenecks in human and financial resources are slowing down digital transformation. Particularly in sales, many companies are hesitant about using digital technologies and instead prefer to continue working with analogue and manual processes as before. The concern of losing personal contact with the customer is often the underlying reason for this approach.

But this worry is completely unfounded in digital sales: just like before, consulting, as a central component of system house sales, can and will be carried out personally. The coronavirus crisis has made a fundamental contribution to the fact that B2B communication has become considerably more open to new technologies within a very short time. Reinforced by the recent times of crisis, it became clear that personal contact does not necessarily mean being on site.

Personal, but also digital

… this is the motto of the sales department of the future, under the following aspects: personal contact, direct interaction and a fixed contact person in combination with digital solutions.

For us at ITscope, the future of sales is digital. Because efficient procurement processes are always digital – but also personal. Based on this principle, we have developed the B2B Suite eCommerce solution, which enables system houses and IT resellers to provide individual support and advice to B2B customers, while at the same time being able to benefit from process advantages that otherwise only large, anonymous platforms can offer. With a range of products tailored to the customer’s individual needs, and a checkout process that is lean enough to allow the customer to order without being disturbed, the B2B Suite offers everything you would expect from a classic shop system. However, these classic systems are not always suitable for meeting the requirements and processes of the IT industry and, additionally, are usually very expensive and require a lot of maintenance. 

Using the B2B Suite, on the other hand, eliminates the need for high development costs, since the entire platform including product content and distribution interfaces is offered in the form of ‘eCommerce as a Service’. At the same time, the B2B Suite offers portal operators the opportunity to apply a good level of quality control to customer orders. Individual consultation can also be provided regarding whether the selected product is actually the best option, or whether another product would be better suited to the customer’s existing infrastructure. Thanks to this personal support, close contact is maintained with the customer and real added value is created.

A completely new feature is the ability to integrate digital, company-internal approval processes into the B2B Suite. With this latest order limit feature, a budget-based order authorisation system can be applied to individual employees of the B2B end customer, and following on from this also a limit-based approval process at the system house itself.

 

In our free white paper on digitising your sales, you will learn about the challenges you need to address in digital sales and the seven innovations you can use to successfully implement digital sales in your company.

Do you want to optimally position yourself for the future in terms of digital sales? Click the following button to request our free white paper and delve even deeper into the subject matter:

August 21st, 2020|

DSD Europe: higher revenues and more convenience with your personal On-Demand Software Store

 

With over 6000 reseller-, software- and cloud services from more than 35 brands, DSD Europe is one of the world’s leading distributors in the digital distribution of software. Based in Rosmalen (Netherlands), the DSD team guarantees high levels of quality, support and innovation. DSD has opted for a listing on ITscope in order to gain new partnerships in the B2B sector.

DSD Europe operates a platform for the digital distribution of multi-brand cloud services and software that can be easily and quickly purchased, activated and managed. Regardless of whether software is required for a single consumer or for multinational companies: via the DSD platform, software can be purchased and activated with just a few clicks.

The platform informs both users and their customers about available options for extending or renewing a licence. All communication is sent personalised in the name of the user, and is also presented with the company logo. Therefore, the DSD platform represents an optimal extension of your service portfolio.

DSD Europe offers

  • Software & services from more than 30 manufacturers
  • Consulting and support from software specialists
  • 24/7 shopping & direct delivery
  • Usage-based licence management
  • Automation of licence extensions
  • No minimum order quantity

 

Your personal contact person at DSD Europe:

Valérie Vernout­
Account Manager DACH – DSD Europe
Tel: +49 (0) 32 221 850 196
valerie@dsdeurope.de

 

Find out more about DSD Europe

 

The Channel introduces itself

Would you also like to feature in our newsletter and introduce yourself and your special added values to other ITscope users? If you are interested, please send a mail to marketing@itscope.de – we will then contact you with all relevant details.

August 21st, 2020|

Press release: ITscope Market Barometer Q3/2020

 

The latest edition of the ITscope market barometer as a PDF (English)

Detailed numbers as an MS Excel file

Content:

 

Apple and Lenovo top the charts over summer: ITscope market barometer Q3/2020

The third quarter has seen continued success for Apple’s iPhone SE and Lenovo’s ever-popular E15 notebook, while Microsoft has made significant gains in the high-flyer charts. The crisis atmosphere seems to only persist in the PC systems category.

Karlsruhe, 22/10/2020 – The summer months of the third quarter of 2020 initially provided further relief with regard to the corona pandemic. However, winter is just around the corner and many companies are already preparing to switch back to working in home office during the cold season. Suitable equipment for working from home therefore continues to be in great demand, as the ITscope Q3/2020 market barometer shows.

 

While home office equipment was almost completely sold out at the beginning of the year, stock levels have increasingly normalised over the last two quarters. Interest in flexible working equipment does not seem to be waning however. Recent Q3 figures show that many companies continued to upgrade infrastructure as autumn and winter was approaching, to provide employees with everything they need for their home office.

There is currently no improvement in sight for the PC systems, the weakest category from the previous quarter, are still having a difficult time due to being less suitable for home office work. The number of clicks did not improve in this category, and there has also not been much movement in the top charts.

The iPhone SE, on the other hand, has been very successful: it’s not only the most popular smartphone this quarter, but also once again tops the highflyer charts. Microsoft is also catching up and has secured three places in the top ten with devices from the Surface series.

The category of TFTs, which is usually not known for introducing great innovations, is also particularly interesting this quarter: Dell has landed five products in the top ten charts, beating competitor TFTs from HP, LG and Lenovo. An equally exciting battle can be observed in the smartphone category: Apple has secured the top places with the new iPhone SE and iPhone 11. However, Samsung is not letting loose and is in hot pursuit of the Californian manufacturer.

 

Highflyer: iPhone SE still number one

Despite securing a top placement with the iPhone SE, which, as in the previous quarter, secured first place in the highflyer charts, Apple cannot maintain the outstanding overall result of Q2. While the Californian manufacturer previously had four products at the top of the charts, it is now only the iMac, along with the iPhone SE, that has landed a top ranking with 9th place. Microsoft, on the other hand, is catching up again and recapturing the top ten of the high-flyer charts with no less than three products.

The popular iPhone SE, which has been listed since April of this year, continues to hold the top spot in the highflyer charts this quarter. This should not come as a surprise, as Apple’s SE series continues to impress with a very good price to performance ratio, especially for the business sector. With a Wholesale Selling Price (WSP) of €388, it is also roughly €20 cheaper than in the previous quarter. Some retailers even offered the iPhone for as little as €330.

With the Surface Go 2 in second place, Microsoft has regained a top placement in this quarter. The Surface Go 2 is the cheapest version of the Surface series, and at a WSP of only €615 it’s a real bargain. With 128 GB of SSD storage and a CPU clock speed of up to 3.4 GHz, the tablet can certainly also be used in the office. A keyboard, however, is not included in the price. The Surface Go 2 is a good entry-level model for people who want to get to know the Surface series better.

With a lead of just a few clicks, Microsoft also landed third place with the Surface Go 2’s big brother, the Surface Book 3. With a high-resolution 3,240 x 2,160 pixel 15″ screen, latest generation Intel Core i7 processor, 16 GB RAM and 256 GB SSD, it leaves nothing to be desired. Like its predecessor, the Surface Book 3 screen can be detached from the keyboard at the touch of a button, allowing it to be used as a tablet. This Surface model’s performance does not come cheap, however. A WSP of slightly over €2000 is currently being charged for the notebook.

Intel’s CPU star climbed from 7th to 4th place: the Intel Core i9 10900K, which has been listed with ITscope since the end of April 2020, can once again improve its previous quarter’s ranking significantly – the processor continues to impress with top performance. Once again, the only weak point is the price, which remains unchanged with a WSP of over €500.

After landing 2nd and 3rd place, Microsoft has also secured 5th place with the Surface Dock 2. This product serves as a docking station specially developed for Surface models, forming the interface between mobile working and a fixed workstation environment. Plenty of interfaces are available: the docking station comes with two HD video connections, a Gigabit Ethernet connection, four USB 3.0 ports and a connection for audio output – but at a WSP of €172 it is not exactly cheap either.

A fresh newcomer, the GeForce RTX 3080 iChill X4, listed since September, made it to 8th place in the highflyer Charts. The graphics card from NVIDIA, which has been modified by Inno3D, is one of the most powerful in this price range, but at a WSP of over €700 it is not cheap either. For this price you get a lot of features: 8,704 shaders and 10 GByte GDDR6X memory with a memory bandwidth of 760 GByte/s will cause any gamer’s heart, but also that of every graphics artist or video producer, to beat faster. Visually, the GeForce RTX 3080 iChill X4 looks as appealing as the predecessor, thanks to RGB LEDs and metal detailing. Users that place more value on performance than optics can do without the modification by Inno3D, because in terms of performance, the Founders Edition is identical and about €100 less expensive.

The trend towards working in home office continues unabated: a survey conducted in July 2020 by the Fraunhofer Institute for Industrial Engineering IAO and the German Association for Personnel Management (DGFP), with over 500 German companies, showed that almost half of the companies surveyed intend to expand their home office capabilities. A similar number of respondents stated they were still undecided. Even with a conservative estimate, it is likely that well over half of companies will continue to expand virtual forms of work. This is accompanied by a continuing high demand for equipment that is suitable for working in the home office. After Danish manufacturer Jabra’s Evolve2 headset was in the high-flyer charts in the previous quarter, this quarter the Blackwire C3220 from Poly made it to 6th place. When compared to the Evolve2, the Blackwire C3229 is inexpensive with a WSP of only €34, and offers everything you need for phone calls or video conferences in your home office.

A webcam has also made the highflyer charts with the Midland W199 in 14th place. Midland barely made a showing in previous market barometers, the US manufacturer of radio communication products is based in Kansas City, Missouri and has been around since 1959. At a WSP of only €36, the W199 is a low-cost entry-level model, making it popular for home office applications.

 

TFTs: Dell dominates, HP loses

The TFT category is not exactly known for major innovations, but this does not diminish the popularity of these products. Quite the contrary: since the beginning of the corona pandemic, there has been a real run on monitors to upgrade every last home office to an efficient working environment. Dell in particular is catching up enormously this quarter and has secured five places in the top ten. Competitors such as HP, LG and Lenovo were unable to assert themselves against the US manufacturer in the summer months.

The Dell P2419H leads by a very clear margin. Only a year ago, in the third quarter of 2019, the HP EliteDisplay led the category with 4,100 clicks, but now the P2419H clearly dominates the TFT segment with over 9,000 clicks. Compared to the previous quarter, this popular 24″ LED monitor has again improved immensely, achieving over 60 percent more clicks. The price is particularly enticing: at a WSP of only €130, the P2419H is one of the cheapest monitors in the top ten. Although there are better models in terms of resolution (in this case FullHD) and also colour coverage, this seems to be less of a problem due to the comparatively small screen area. That’s why the Dell P2419H once again landed a well-deserved 1st place, leading the list for the fourth quarter in a row.

The Dell UltraSharp U2415, listed since 2014 and thus by far the oldest TFT in the top ten, made it to 2nd place this quarter. This is a good example of the fact that innovation cycles in the TFT sector are longer and even products with ‘advanced age’, such as the U2415, have almost the same standard as newer screens from 2018 and 2019. At the same time the monitor has a very stable WSP of €180.

It remains to be seen whether the newer ‘hub’ monitors with USB-C Power Delivery, Ethernet connection and DisplayPort Daisy Chaining will be able to show off their advantages over the enduring favourites. Though not making the top ten, a model that is already equipped with USB-C made it into the top 25: the Dell Dell P2419HC landed the 21st place. Having been listed since August 2018, its ranking is steadily improving. In the previous quarter, the monitor, which has a WSP of around €170, was still back in 39th place. Two of the newer Dell monitors with a USB-C connection also climbed to 40th and 41st place: the P2719HC and the P2720DC. Both monitors also managed to significantly improve on their previous quarter ranking (rank 86 and 191). We are yet to see how this will develop in the next quarter.

 

Smartphones: head-to-head race between Apple and Samsung

As in Q2, the two smartphone giants Apple and Samsung continue to dominate the field. Although Apple is still in first and second place, and has six top ten places overall, Samsung is quickly catching up, beating the Californian manufacturer to third and fourth place. Huawei at least made it into the top 15 this quarter.

After the iPhone SE secured second place last quarter with the 64GB version, this time round it overtook the previous quarter’s winner by a wide margin and over 4,000 clicks, landing a well-deserved first place. This does not come as a surprise, as the iPhone SE was already a convincing smartphone in Q2, being the price-performance winner with a WSP of less than €400 and coming with the latest technology. The iPhone 11, which has been displaced from pole position, reached 2nd place with almost 2,500 clicks.

Samsung secured 4th place with the Galaxy S20, which has been listed since the end of January. With 128 GB of storage space and a WSP of €612, the S20 is one of Samsung’s top models with exciting new features, such as a high refresh rate of 120 Hz, promising an even smoother user experience. However, anyone operating the phone in 120 Hz mode will have to make sacrifices in terms of battery life. In a recent test, the smartphone scores very well with an overall mark of 1.2.

The Samsung Galaxy A41 took 11th place. With a WSP of only €212, the smartphone falls into the low price segment of this product category – but still has a lot to offer in return. A 25 MP front camera and 48 MP for the main camera ensure razor-sharp pictures, and there is also an ultra-wide angle and a depth camera. As you would expect from Samsung, you don’t have to make any compromises with the OLED display, and Dual Sim is also standard for the smartphone. The processor, on the other hand, is comparatively slow, and there is little in the way of extra features (as can be expected for this price segment).

The only cheaper device can be found in 19th place, with the Samsung Galaxy A21s, which is available for a WSP of only €154. The smartphone has a large battery with 5,000 mAh, and the processor power is also completely sufficient with 8 cores and a clock rate of up to 2GHz. However, the four built-in cameras are not convincing: only with good light conditions and a steady hand can you get half-decent photos here. The smartphone is sufficient as a beginner or interim model though.

 

Tablets: Apple in the lead, Microsoft and Samsung catching up

Once again, not much has changed in the tablet category and there is almost no movement in the upper ranks. However, experience shows that this will change as we get closer to the Christmas season. Apple, for example, announced two new iPad models in the ‘standard’ and Air lineup in its keynote speech on 15th September, these devices will be available starting from October.

Ranks 1 to 3 are still occupied by the winners from the previous quarter: with over 5,000 clicks, the Apple 10.2-inch iPad is at the top of the list, in second place is the Microsoft Surface Pro 7 and third place is taken by the Samsung Galaxy Tab A.

However, it is worth taking a closer look at two other tablets. The Microsoft Surface Go 2, which has been listed since March 2020, made it to 6th place and is therefore right at the top – which is why it deserves a place in the Highflyer Charts. The Surface Go 2 offers sufficient performance for basic office applications and, with a WSP of €600, is also very good value for money. With a battery life of over 11 hours, this device is also a suitable companion when travelling.

The Apple iPad Pro with 12.9″ comes in 7th place this quarter, and is continuing to battle its way towards the competitor device from Microsoft – the Surface Pro 7. The Surface Pro 7 currently occupies second place and is very similar to the iPad Pro both in terms of features and functionality. Both are priced at a WSP of over €1000 and are a full-value alternative to classic notebooks or PC desktop systems in terms of performance.

 

Notebooks: Lenovo E15 & AMD on the rise

The hype surrounding the Lenovo ThinkPad E15 doesn’t seem to have come to an end when it comes to notebooks. With 12,000 clicks, this Lenovo notebook once again managed to improve on its result from the previous quarter, achieving first place. Interestingly, the Lenovo ThinkPad E15 achieved almost as many clicks as the remaining top ten combined – overshadowing competitor products from Microsoft, Apple and HP.

Second place is taken by the HP ProBook 450 G7, which, with its 15 inch screen, i5 processor, 8GB RAM and 256 GB SSD, can easily compete with Lenovo’s E15. Despite significantly lower click numbers, the ProBook 450 G7 seems to be no less popular: it is currently completely sold out on ITscope. This high demand is also reflected in the WSP, which is about €100 higher than a month ago.

The HP 255 G7 also made a good showing – the Californian manufacturer’s notebook directly leaped from 206th to 8th place. A special feature is that the notebook is equipped with an AMD CPU, which is still quite rare in the top ten. With a WSP of €492, the HP 255 G7 also sends a clear message to the competition in terms of price. However, the low price unfortunately also affects the display quality, especially the colour fidelity. The built-in Ryzen 5 4500U in 7nm technology offers a powerful computing core, with which all applications in an office environment can be handled without problems. Users that mostly keep their notebooks stationary and connected to a high-resolution external monitor can use the 255 G7 without any major gripes.

The fact that AMD is advancing among notebooks is made evident by another up-and-comer: the Lenovo ThinkPad E15, currently still in first place with Intel CPU, climbed from 715th to 14th place in the AMD CPU variant. And that’s no coincidence: in a recent test, the E15 with an AMD core performs better than with the Intel CPU. However, this increased performance is also accompanied by a slightly higher energy consumption. This has no effect on the battery life: at 12.7 hours, the AMD variant even lasts a little longer than the model with the Intel CPU, where the runtime is 12 hours according to the manufacturer. In terms of price, AMD’s advantages are only barely noticeable: at a WSP of around €690, the AMD variant is only about €35 more expensive than the first-placed ThinkPad E15 with an Intel CPU.

 

PC systems: crisis feeling persists

The feeling of a crisis still prevails in the PC systems category: click figures are falling even further and there is hardly any movement in the upper ranks. Lenovo’s ThinkCentre M720q 10T7 has remained in first place since the beginning of 2020 – but even this popular PC system has taken a beating. In the last quarter it managed to achieve over 6,000 clicks, whereas now it only reaches slightly over 3,500 clicks. Also, the downward trend in the Wholesale Selling Price (WSP), which was recently discussed in an analysis of the inventory figures of the ITscope platform, has continued and it does not seem like prices will rise again in the near future.

Apple has provided a rising star with the iMac, which was first listed in August 2020. This device jumped from a standing start into 9th place. With a latest-generation i5 processor, 3.3 GHz clock speed (can be boosted up to 4.8 GHz), a fast 512 GB SSD hard drive and a 5K Ultra HD display, the Apple iMac has everything you need to run demanding applications with ease. However, much to the annoyance of iMac fans, it’s probably the last time that the 27-inch Intel iMac will be available in this form. With a WSP of €1,820, it is also the most expensive desktop system among the top 25.

AMD is also providing an upswing in this category: the Lenovo V55t-15API 11CC tower PC, equipped with a 3.7 GHz Ryzen 5, jumped from 99th to 14th place. In terms of price, there is a world of difference between the tower PC and the iMac: the Lenovo V55t-15API 11CC is available for only €380, making it one of the cheapest models in the Top 25.

 

Graphics cards: newcomers and up-and-coming players compete with MSI

The first three places are, as in Q1, once again occupied by MSI with the RTX 2080 Ti GAMING X TRIO, RTX 2070 SUPER GAMING X TRIO and the RTX 2060 SUPER GAMING X. However, following the top 3, the graphics card landscape changes – several rising stars made it into the top 25.

The GeForce RTX 2080 Ti Blower V2 from PNY climbed up from 37th to 4th place. This graphics card from the manufacturer based in New Jersey, USA, delivers above-average results in almost every category. 13.45 Terraflops processor power, 4352 shader units and 136 GPixel/s will be enough for almost every graphics artist. These features come with a corresponding high price: users wanting to install the GeForce RTX 2080 Ti Blower V2 must be prepared to pay a WSP of €1250.

The Inno3D VGA Inno3D GeForce® RTX 3080 10GB iCHILL X4 comes in cheaper in terms of cost. This high performance graphics card, still completely fresh in the market having only been listed since mid-September, leaped from zero directly into 5th place and is therefore also justifiably listed in the Highflyer Charts. With a WSP of €720, this graphics card is positioned in the middle price segment.

 

Mainboards: Supermicro leaps to the top

There has been a lot of movement in the top ranks – though it’s not just the usual suspects this time.

In 1st place is the ASUS PRIME B450M-A, which came third in the previous quarter. With a WSP of only €65, it’s a real bargain and has all the important functions despite the inexpensive price. This mainboard also offers on-board graphics with compatibility to AMD processors, such as AMD Athlon, AMD Ryzen 3, 2nd Generation AMD Ryzen 3, AMD Ryzen 3 3rd Gen and AMD Ryzen 5. However, there are a few cutbacks to be made for this low price. The popular Displayport connector, for example, is no longer provided with this board. With only one HDMI output, this mainboard offers little room for a sophisticated office setup.

The normally rather reserved manufacturer Supermicro secured 2nd and 3rd place with the SUPERMICRO H11SSL-i and the SUPERMICRO H11DSI-NT, which made the leap forward from 13th and 68th place respectively. Both mainboards are suitable for server environments, an application that is not usually found in the upper places of the ranking. Both models also feature an SP3 socket, which is a CPU socket from AMD that can accommodate the Epyc series of server processors based on the Zen architecture. Contrary to the first-placed ASUS PRIME B450M-A, the two Supermicro mainboards are clearly in a different price league with a WSP of just under €280 and over €500 respectively.

 

Processors: AMD continues to take the lead, but Intel is not letting loose

The processor product category does not have any big surprises this time round: AMD continues to hold 1st and 2nd places with the Ryzen 5 3600 and Ryzen 7 3700X. In other product categories of this market barometer, it also became clear that AMD is becoming increasingly attractive.

Intel is of course not letting loose either: the Californian manufacturer is represented in the top ten with five CPUs and is still a serious competitor – but for many resellers Intel is becoming unattractive in terms of the price/performance ratio. The high prices can only be justified in the high-end sector, where Intel continues to try to score points against AMD in terms of performance.

This is also the case with the Intel Core i9 10900K, which has only been listed since April 2020 and is in 3rd place. In the previous quarter, this device already impressed with 10 cores and 20 threads with 3.7 GHz. At a WSP of over €500, the i9 10900K is however significantly more expensive than other top ten CPUs. In a direct comparison with the AMD Ryzen 9 3900X in 4th place, which has 12 cores and 24 threads at 3.8 GHz, the latter performs better. The 12 core AMD processor based on the Zen-2 architecture has a higher instructions per cycle/clock (IPC) rate, allowing it to achieve a similar performance as the i9 10900K under single core load. For applications that are very suited to multi-threading, however, the AMD CPU is about 10 percent faster – available for a WSP of only €380.

Another new product in the top ten is the Intel Core i7 10700K, which has also been listed since April and is now in 5th place. This means that Intel is competing at the top with its latest products, but once again it’s not enough for pole position this quarter.

 

Servers: HP Enterprise takes over top ten charts

HP Enterprise still clearly dominates the server category – and this quarter it even managed to claim the entire top ten for itself. However, the HP Enterprise ProLiant MicroServer, which has only been listed since February and is now in 3rd place, has brought some vitality into the top ten. HPE’s MicroServer is a low-cost compact server at entry level, specifically designed for small offices, home offices and small business environments. With 16 GB RAM and an Intel Xeon E-2224 processor, HPE offers a good entry point into the server world for a WSP of around €600.

The Fujitsu PRIMERGY TX1310 M3, which has been listed since January 2020, narrowly missed the top ten in 11th place, but at least provides some variety from the servers from top dog HP Enterprise. Significantly more movement can only be seen starting from 32nd place, where Fujitsu, Dell and Lenovo are also present.

 

Storage systems: newcomers from Synology an immediate success

A lot has happened here in the third quarter: Synology has had an immediate success with two new models that scored second and third place, and is now completely dominating the top 5.

The Synology Disk Station DS920+ has only been listed since July, and still achieved an impressive 2nd place. The storage system is particularly suitable for demanding home users or small businesses. The DS920+ NAS server offers 4K video transcoding, Dual NVMe M.2. cache, and useful, simple software. On the downside, Synology still only uses a 1 GBit/s LAN port on this model, even though the DS920+ is considered Synology’s top product in the 4 Bay NAS segment. However, it should be noted that a 10 Gbps port would only bring significant benefits with a built-in SSD cache. However, since the DS920+ has two LAN ports, the speed of both ports can be bundled to achieve 2Gbps, which is probably enough for the majority of users.

 

Press contact

Eileen Müller
Ludwig-Erhard-Allee 20
76131 Karlsruhe

Tel.: +49 721 62 73 76 – 0
eileen.mueller@itscope.com
https://www.itscope.com

 

About ITscope GmbH

Karlsruhe-based ITscope GmbH is the developer and operator of the B2B trading platform ITscope.com. Together with its subsidiary cop software + services GmbH & Co. KG, ITscope forms a strong alliance to support system houses and ICT resellers in digitising their business processes. With the ‘B2B Suite’ digital sales solution, IT system houses can set up individual procurement portals for business customers, and seamlessly procure their needs via EDI for distribution, without the need for a classic shop system.

Internal procurement processes and IT systems can also be easily mapped and connected to the ITscope platform. The flexible and high performance ITscope API provides product data, prices, availability and much more for over three million IT products. IT distributors and manufacturers also benefit from participating in ITscope: with our uniform platform, enquiries, sales and handling processes can be radically simplified. Furthermore, ITscope offers valuable insights into market developments and sales trends in the IT channel.

October 21st, 2020|

ITscope Market Barometer Q3/2020

Apple and Lenovo top the charts over summer

The ITscope market barometer Q3/2020 is here – with the current top sellers from ten categories and the best newcomers on ITscope.com:

  • Newcomers: iPhone SE still number one
  • TFTs: Dell dominates, HP loses
  • Mobile phones: head-to-head race between Apple and Samsung
  • Notebooks: Lenovo E15 & AMD on the rise
  • CPUs: AMD continues to take the lead

The latest edition of the ITscope market barometer as a PDF (English)

Detailed numbers as an MS Excel file

Furthermore, read our detailed report with all background information about the highflyers of the quarter, as well as the top products from 10 product categories.

 

Here are the 30 most active new releases with hot seller potential:

Pos.Manufacturer and product nameManufacturer no.Listed sinceQ3 clicks
# 1Apple iPhone SE, 64GB, black, MX9R2ZD/AMX9R2ZD/A2020-04-174040
# 2Microsoft Surface Go 2, 10.5″, 8GB, 128GB, SUA-00003SUA-000032020-03-301815
# 3Microsoft Surface Book 3, 15″, 16GB, 256GB, SMG-00005SMG-000052020-05-071798
# 4Intel Core i9-10900K, 3.7GHz, 10-Core, HT, BX8070110900KBX8070110900K2020-04-281694
# 5Microsoft Surface Dock 2, 1GK-000021GK-000022020-05-071327
# 6Poly Blackwire C3220, black, 209745-201209745-2012020-06-071198
# 7Synology Disk Station, 2-Bay, DS220+DS220+2020-06-29753
# 8Inno3D GeForce RTX 3080 iChill X4, 10GB GDDR6, C30804-106XX-1810VA36C30804-106XX-1810VA362020-09-11730
# 9Apple iMac, i5 3.3GHz, 8GB, 512GB, Retina 5K, MXWU2D/AMXWU2D/A2020-08-05586
# 10Sophos SD-RED 20, 4 GigE-Ports, R20ZTCHMRR20ZTCHMR2020-04-07508
# 11Logitech Combo Touch, backlit, Apple Smart connector, Graphite, 920-009640920-0096402020-06-02496
# 12HP Business Top Load, 15.6″, black, 2SC66AA2SC66AA2020-05-13488
# 13Samsung 870QVO, 1TB, SATA, MZ-77Q1T0BWMZ-77Q1T0BW2020-06-11486
# 14Midland W199, FullHD, black, C1476C14762020-06-12374
# 15Gigabyte H410M S2H, LGA1200, micro ATX, H410M S2HH410M S2H2020-05-29373
# 16Dell P2719H, 27″, FullHD, DELL-P2719HDELL-P2719H2020-08-14346
# 17Be Quiet! , BK006BK0062020-04-28311
# 18UbiQuiti UniFi Switch USW-48-POEUSW-48-POE2020-06-18254
# 19HP DeskJet 2710 Wireless All-In-One Printer, 5AR83B#6295AR83B#6292020-07-15250
# 20Be Quiet! Pure Rock 2, BGW37BGW372020-04-17246
# 21Crucial 8GB DDR4 2666MHz, CT8G4DFRA266CT8G4DFRA2662020-07-30237
# 22Xiaomi Mi Band 5, black, BHR4215GLBHR4215GL2020-07-14222
# 23Raptor Starter Pack PS5, RG-SK100RG-SK1002020-07-08183
# 24Logitech Unifying Reciever, 910-005931910-0059312020-05-19167
# 25Unify OpenScape Desk Phone CP400, L30250-F600-C427L30250-F600-C4272020-07-11156
# 26AVM FRITZ! DECT 440, 4-button smart switch, 20002905200029052020-07-16150
# 27DJI Mavic Air 2 Fly More, CP.MA.00000169.01CP.MA.00000169.012020-05-05140
# 28Parallels Desktop v16, PD16-BX1-EUPD16-BX1-EU2020-08-11132
# 29Samsung GU55TU7199U, 55″, 4K, GU55TU7199UXZGGU55TU7199UXZG2020-06-17122
# 30Epson EB-992F, 4000 Lumen, FullHD, V11H988040V11H9880402020-05-08102

 

 

October 21st, 2020|

Titan Data Solutions: Data Storage and Cybersecurity specialist distributor now on ITscope

 

Titan help store, manage and protect resellers’ customer data and protect their systems from cyber threats. Titan do this by combining carefully selected vendor offerings into a long-term strategy for wide-scale coverage of data management and system security. Titan supply all aspects of Data Storage (primary, backup and archive), while also providing cutting-edge cybersecurity service packages and solutions via the Titan Cybersecurity Centre™. The ITscope platform is a perfect fit to promote the company products and services.

Becoming part of the ITscope community will enable Titan to reach a much wider customer base, putting the company name in front of many new prospects. The wide acceptance and usage of the ITscope platform by the resellers will make ITscope an essential part of the future business strategy of the company.

Titan has a concise technology portfolio, supported by margin-rich and market-leading vendors, imitating dataflow through the types of blue-chip corporations the reseller community focus on and structured according to the 3-2-1-1 industry known ‘best practice’ rule for data storage. This rule ensures the end user IT Department stores three copies of their data – Primary, Secondary and Archive – on two types of media (hard disk and tape), one copy onsite and one copy offsite. Titan has a broad range of technical expertise that provides the reseller and MSP with pre-sales consultancy, end-user engagement, system design and configuration, on-site maintenance and support.

An inhouse integration facility provides ready configured, 100% tested NAS enclosures designed and built to customer specification, as well as a range of services for LTO media, including tape formatting and labelling.

Titan aspires to bridge the gap between manufacturer, reseller and the end user, and so ITscope will enable Titan to engage with a highly relevant audience who will be able to access Titan’s technical expertise and vendor portfolio.

 

Find out more about Titan Data Solutions

 

The Channel introduces itself

Would you also like to feature in our newsletter and introduce yourself and your special added values to other ITscope users? Please send an email to marketing@itscope.de if you are interested – we will then contact you with all relevant details.

October 13th, 2020|

Release Notes for Update 2020.41

This release contains several bug fixes, as well as the new option to exclude certain manufacturers when selecting B2B suppliers.

B2B Suite

  • Certain manufacturers can be excluded in the supplier selection for each supplier.

Platform

  • In the eService configuration section, it is now possible to directly switch to the profile of a contact person via a link.
  • The weekly product charts have been temporarily removed from the product categories page, as their determination is currently unreliable.
October 8th, 2020|

Looking back on two years with the B2B Suite: challenges, successes and a look into the future

 

This August, the B2B Suite celebrated its two-year anniversary: we look back at what has happened in these two years, how we continuously developed the B2B Suite in this time and what we have planned for the future.

Around two years ago, in August 2018, talks with several system houses led to a central conclusion: although the individual situations vary, all system houses encounter similar challenges in the attempt to optimally connect end customers during the ordering process. This is because conventional shop systems are not very suitable for meeting the requirements of the IT industry. No matter what adjustments are made, a conventional shop system cannot meet the demands that system houses have for a fully integrated solution. For us at ITscope, it was therefore clear that we should develop an eCommerce solution that would allow all parties to be represented on a single platform, from the end customer to the system house to the distributors.

 

Cornerstone for the development of the B2B Suite

What was a promising idea at that time is now the result of our developing efforts and has been a successful reality for the past two years. Our B2B Suite meets the requirements of both small and medium-sized system houses as well as large IT service providers, and allows these companies to provide an individual eProcurement portal from the cloud to their industry end customers.

In particular, the B2B Suite significantly facilitates the process of connecting to the procurement systems of business customers, a process we have continuously refined over the past two years.

In the specific case of one operator, the B2B Suite was connected to the SAP system of the business customer via PunchOut. In order for the customer to carry out orders, they can now simply use their SAP system to log in to the B2B Suite via PunchOut and can then add products to the shopping cart, which is then automatically transferred to SAP and an order is created in the customer system. The order data is then transferred back to the B2B Suite, where it can then be processed by the distributors through order automation.

In this particular example, the first orders from the customer’s SAP system could already be transferred fully automatically via the interface after only two months of development time. A significant advantage for the customer is that they can continue to work in their familiar system setup, as no new or additional systems had to be set up. Especially in the public administration sector, a PunchOut connection is a common standard, therefore making it vital for system houses to be capable of offering PunchOut to these customers.

Thanks to the PunchOut connection, the operator succeeds in completely digitising sales processes and saving a considerable amount of time in processing standard customer orders.

Andy Görnt, Product Owner eCommerce at ITscope, states: “With PunchOut interfaces, B2B Suite operators can offer customer-specific shopping carts that can be digitally transferred into the customer’s procurement system, therefore ensuring a high level of business customer satisfaction customers by providing constantly up-to-date data. So far, we have implemented a connection via PunchOut for SAP, SAP Ariba, Onventis, Coupa, Jaggaer and other procurement systems – additional systems are currently being planned.”

The B2B Suite has also been continuously improved with regard to the mapping of approval processes. “Only recently, order approval and order limits with an authorisation system were added to the B2B Suite. This allows us to provide business customers the possibility to map their procurement process hierarchy onto the B2B Suite, with group authorisations and order limits. Internal company approval processes can now be taken into account and the B2B Suite offers even better integration into the day-to-day business”, adds Markus Schwitallik, Product Manager eCommerce at ITscope.

Probably the most important innovation on an international level is the multilingualism: the B2B Suite is available in German, English, French, Italian, Polish and Dutch. The entire portal is available out-of-the-box, including content, and simplifies the connection of international business customers immensely for B2B Suite operators.

 

Digital sales solution instead of a classic shop system

Distributor shop systems, well-known B2C shop systems, proprietary solutions or simply an Excel spreadsheet are common practice for many system houses and IT service providers – and ‘in some ways’ these solutions may work, but they are not flexible, very complex and by far do not cover all requirements. With the Excel spreadsheet variant for example, the up-to-date information expected by the customer can perhaps be guaranteed if only a few contract items with long-term negotiated prices are being offered. However, this solution certainly reaches its limits as soon as potential cross- and up-selling opportunities are being explored.

If distributor shop systems are deployed, system houses become dependent on the distributors, as they are then bound to the product range of a single supplier – which is usually not enough. Even classic B2C shop systems do not represent a convincing alternative, since the core requirements of system houses – integration of distributor data including current prices and availability, content, connection of end customer systems and the company’s own ERP systems, as well as the entire ordering process including communication with the distributors, can only be integrated into existing shop systems with comprehensive development effort. This in turn again creates dependencies, in this case on the company’s own IT team, which is usually tasked with the implementation. Additionally, there are high indirect costs, especially in terms of the staff, that are incurred in the Herculean task of undertaking an individual shop project.

In contrast, the B2B Suite offers a suitable solution for all requirements of the IT industry. Benjamin Mund, Managing Director of ITscope GmbH, states the following advantages of this solution: “With the B2B Suite, we have created a tremendously comprehensive technical basis that covers all relevant trading processes in the system house business. With a large number of distribution connections, interfaces to the industry’s ERP systems, the mapping of procurement processes and the integration of expert content, we offer the IT industry a unique level of automation, from the end customer to the distributor order process and back again. This includes status reports on the order as well as extensive document exchange, including electronic transmission of serial numbers, delivery notes and invoices. With the B2B Suite, we enable consistent digital processes at all levels.”

 

Developments during the past two years

Around 50 system houses and IT service providers have decided to use the B2B Suite in the last two years for precisely the reasons described above.

The requirements demanded from our B2B solution, which have developed over time, could hardly be more diverse: for some customers, a single sign-on solution for seamless integration into an existing portal was implemented, for another, the integration of catalogues from the electrical engineering sector, or the implementation of standards such as BMEcat. A leasing portal was also requested and successfully implemented with the B2B Suite, in addition to an employee incentive portal. Many system houses are also tasked with connecting municipal or public institutions, in addition to connecting business customers, and fulfilling their technical requirements in general. Both of these tasks can be quickly and easily implemented with the B2B Suite.

In general, the time taken between signing the contract to processing the first orders via the B2B Suite has also been further optimised over the past two years. An operator can principally start with a first prototype within a few hours and process orders after about one week. However, it is not the technical implementation that takes up a lot of time, but rather the change process in the background that goes hand in hand with the establishment of a new portal. Customers have to be familiarised with the portal in order to make their purchases there, and the company’s own sales team has to adapt previous processes. Even if the technical basis is set up quickly, it takes an average of three to six months until all the prerequisites are in place and everyone involved is on board. During this time, ITscope and the future B2B Suite operator take the first important steps in agile cooperation, such as defining suppliers, setting up the price calculation, connecting to systems or individualising the portals.

 

Success both for operators and end customers

The B2B Suite allows all business models from the IT industry to be mapped on a single platform. For many operators, our solution facilitates day-to-day business with standard orders and therefore reduces the workload on the sales team, which once again has more time to concentrate on its core tasks. In addition, the number of people placing orders has increased significantly for almost all of our B2B Suite customers.

IT Südwestfalen AG is a B2B Suite operator serving a variety of customers, from companies in the manufacturing industry to cities, municipalities and service providers. Thanks to the B2B Suite, end customers can be introduced to new solutions, while IT Südwestfalen generates additional business at the same time. “Customers who previously only bought hardware now also purchase services and vice versa,” states Danny Fischer, Director of Sales and Marketing at IT Südwestfalen AG. And if the business customers are happy, so are the system houses.

 

Digital distribution of the future

The future of the system house is hybrid; hardware and services go hand in hand and complement each other. Regardless of whether as a managed service, SaaS, leasing model, fixed-term contract or pay-per-use, in the near future the B2B Suite will digitally map all system house services and make them sellable.

You can find out more about the B2B Suite here.

Would you like to get to know the B2B Suite and all the advantages of digitising your sales in a short and concise formt? Then our whitepaper is just what you need: find out which steps you can take to sell more with less sales effort. Request our free whitepaper by clicking on the button.

September 30th, 2020|

Release Notes for Update 2020.40

We have added new options for the supplier selection in B2B portals. It is now possible to more precisely narrow down the suppliers that can be ordered from.

Additionally, we have fixed some errors, added new fields to the export overview and revised the depositing of terms of use.

Platform

  • The export overview has been expanded with the following new fields: preview number, number of exported products and status of the last export.

B2B Suite

  • In the portal configuration, for each customer group it is now possible to set up whether and how orders can be placed with a supplier in the supplier selection. A new option also allows suppliers and their prices to be listed in a portal without the possibility to order the respective items.
  • Line item free text fields from portals are now also transferred via CXML to the respective eProcurement systems.
  • When determining the content sequence for retrieving internal and external datasheets, manufacturers and suppliers are also considered.
  • The process of depositing terms of use has been slightly adapted. The maximum number of characters has been increased to 2000 and the terms are interpreted as HTML.
  • We have ensured that the prices displayed on the dashboard correspond to the product prices. We have also improved the performance of the ‘Custom dashboard’ option.
  • Changes to the URL of a product file are now only saved if the ‘Save’ function is explicitly confirmed.
  • Problems sometimes occurred in the portal configuration when withdrawing admin rights for customers. This bug has been fixed.

 

September 29th, 2020|

Friends recruit friends: invitation function updated on ITscope

 

Are you aware our ‘Invite friends‘ function, or perhaps you have used it already? This practical function allows you to invite friends and acquaintances, or employees of other companies, to ITscope with just one click. And now we have improved this function even further. You can now access the function directly via the tile on the dashboard …

 

… or, as before, by navigating to the personal section on the right. Thanks to this new optimisation, you can not only invite colleagues from your company via ‘Invite colleagues‘, but also acquaintances or friends from other companies using the new ‘Invite friends‘ function. This gives you the opportunity to recommend ITscope to people for whom it may be of interest.

 

We strongly believe that a referral from a satisfied ITscope user is the best advertising we can get. A recommendation always means trust and appreciation: that’s the reason why we would like to make it as easy as possible for you to introduce our platform to others. At the same time, we would also like to say thank you for placing your trust in us and recommending ITscope to others.

Specifically, this means that if you recommend ITscope via the ‘Invite friends‘ function, the recipient will receive a free test month and can take a close look at everything, allowing them to find out whether ITscope is the right tool for him or her. And you will also receive a little surprise gift from us as a thank you.* We look forward to your recommendation via the dashboard.

 

Are there any reasons why you wouldn’t recommend ITscope to friends or colleagues? Tell us where the problem lies by writing to support@itscope.de – your feedback allows us to constantly improve!

You are not an ITscope user yet, but are interested even without a recommendation? At https://www.itscope.com/en/register-for-free/, you can find out everything about the advantages offered by ITscope and secure a free test month.

*Because of internal tracking processes, we can only track the recommendation if it is done via the ‘Invite friends‘ function and the recipient completes a free test month.

 

September 28th, 2020|

imcopex: office and IT supplier with a personal touch

 

Whether IT hardware, office supplies or consumer electronics: the internationally active wholesaler imcopex has been offering resellers an extensive portfolio of original products from numerous well-known manufacturers for three decades.

Expanded product range: during the past two years, imcopex has expanded their office supplies assortment to incorporate IT hardware and consumer electronics. The range of around 14,000 items includes products from the categories of printers/copiers, consumables, monitors, PCs, notebooks, network products and consumer electronics such as domestic appliances and personal care products. These products come from renowned brands such as HP, Canon, Microsoft, Dell, Epson, TP-Link, Samsung and Xerox.

Added value through ITscope: for imcopex and their business customers, ITscope has for years been a reliable partner in boosting brand awareness, informing B2B customers about the product range expansion and also to win them as new customers.

Personal support: after registering with imcopex, interested parties are introduced to their own personal contact person and receive access to all services including ordering functions, quick product finder, price and availability information, business transaction overviews and the connection of interfaces for electronic order processing.

Looking ahead: imcopex will continue to build on the successful cooperation with ITscope and further strengthen their presence on the platform in future.

 

Find out more about imcopex

 

The Channel introduces itself

Would you also like to feature in our newsletter and introduce yourself and your special added values to other ITscope users? Please send an email to marketing@itscope.de if you are interested – we will then contact you with all relevant details.

September 28th, 2020|

Interface update: what’s new with weclapp?

 

As part of the latest release, weclapp announced some new features in August. These new features include purchase orders and sales orders synchronisation, the ability to import calculated prices as well as an enhanced product search.

Thanks to the interface, weclapp users can access over 3 million IT products from more than 370 distributors listed on ITscope, transfer them over into quotations and then import them directly into weclapp. Prices, product variants and stock levels can be retrieved and directly compared.

In addition, all information about products, procurement prices and suppliers can automatically be made available to your ERP system through an import. Manual entry of item data is no longer necessary; instead, the automation simplifies all subsequent processes.

For the purpose of further optimising order processing for weclapp users, the bidirectional synchronisation has been supplemented with fields for line item notes, order notes as well as the company name and extra address line. Another new feature is the option to import calculated prices: prices calculated in ITscope can now be automatically synchronised to weclapp.

Important new functions have also been developed for the order synchronisation. Order statuses from weclapp can now be transferred back to ITscope via the interface. In the ITscope settings in weclapp, the respective weclapp order statuses can be linked to the ITscope order statuses.

 

When importing products from ITscope, the latest release now allows you to determine via the settings which images should be downloaded, as well as which image is to be imported as the default image/main image.

 

Last but not least, the product search has also been enhanced. The item description has been added to the product search, so that more detailed information about the product is provided.

 

Further information regarding the weclapp interface can be found here

 

September 28th, 2020|

Release Notes for Update 2020.41

This release contains several bug fixes, as well as the new option to exclude certain manufacturers when selecting B2B suppliers.

B2B Suite

  • Certain manufacturers can be excluded in the supplier selection for each supplier.

Platform

  • In the eService configuration section, it is now possible to directly switch to the profile of a contact person via a link.
  • The weekly product charts have been temporarily removed from the product categories page, as their determination is currently unreliable.
October 8th, 2020|Changelog-EN|

Release Notes for Update 2020.40

We have added new options for the supplier selection in B2B portals. It is now possible to more precisely narrow down the suppliers that can be ordered from.

Additionally, we have fixed some errors, added new fields to the export overview and revised the depositing of terms of use.

Platform

  • The export overview has been expanded with the following new fields: preview number, number of exported products and status of the last export.

B2B Suite

  • In the portal configuration, for each customer group it is now possible to set up whether and how orders can be placed with a supplier in the supplier selection. A new option also allows suppliers and their prices to be listed in a portal without the possibility to order the respective items.
  • Line item free text fields from portals are now also transferred via CXML to the respective eProcurement systems.
  • When determining the content sequence for retrieving internal and external datasheets, manufacturers and suppliers are also considered.
  • The process of depositing terms of use has been slightly adapted. The maximum number of characters has been increased to 2000 and the terms are interpreted as HTML.
  • We have ensured that the prices displayed on the dashboard correspond to the product prices. We have also improved the performance of the ‘Custom dashboard’ option.
  • Changes to the URL of a product file are now only saved if the ‘Save’ function is explicitly confirmed.
  • Problems sometimes occurred in the portal configuration when withdrawing admin rights for customers. This bug has been fixed.

 

September 29th, 2020|Changelog-EN|

Release Notes for Update 2020.39

We are continuing to work on the product header. Some adjustments have been made based on the customer feedback we have received.

As before, the new version of the header can be activated in the test lab.

Platform

  • Based on the customer feedback we have received regarding the new product header, we have made some further changes. The popup for the price now includes an ‘Add to cart‘ option, while the manufacturer datasheet can now also conveniently be accessed here.
  • In the product selection for exports, we have added a new filter that can be used to determine whether sources of supply without ‘New’ condition should also be used for the price calculation.
  • Errors sometimes occurred in the address selection when searching for or changing companies. This bug has been fixed.
September 23rd, 2020|Changelog-EN|

Release Notes for Update 2020.38

To ensure better usability of the product page, we have created a new version of the product header. This new header, which can be activated in the test lab, is much clearer and adapts better to different resolutions.

We have also added some new features for B2B Suite operators. In the portal configuration, terms of use can be deposited, customer budgets can be defined and individual product references can be configured.

Platform

  • The new version of the product header is available and can be activated in the test lab. This version has been visually revised, adapts better to different resolutions and has been enhanced with a detailed price overview.
  • We have added a button to the product header where the product datasheet can be downloaded directly as PDF.
  • Problems occurred when opening the detailed view for entries in the export history section. This error has been fixed.

B2B Suite

  • B2B Suite operators can deposit terms of use in different languages. These must be accepted by customers during registration.
  • The price status price calculation, fixed price and stock levels of B2B product files can be imported and evaluated line by line.
  • Portal operators are able to allocate budgets to their customers for specified time periods. If a customer uses up their budget, future orders are blocked and the operator is informed by email. The respective settings can be found in the ‘Customers’ section under ‘Account’.
  • It is possible to store individual product references in the ‘Appearance’ section of the portal configuration.
September 17th, 2020|Changelog-EN|

Release Notes for Update 2020.37

In order to improve the readability of emails, we have made some changes regarding how prices are displayed as well as revising the overall formatting.

B2B portal operators now have the added possibility to define relationships between customer companies. This allows customer employees with the appropriate authorisation to use multiple companies to log in to the portal.

Platform

  • The layout of order confirmation emails has been improved. Depending on the setting, either the net or gross price is highlighted. In addition, it is now consistently indicated whether the price includes shipping costs.
  • The general formatting of emails has also been revised, to ensure better readability.

B2B Suite

  • A new method for depositing B2B price lists has been added, allowing only the products defined in the price list to be listed. All other products from the supplier are not displayed in the portal.
  • Business relationships can now be defined between customer companies, this can be done in the customer management section of the portal configuration. The ‘Subsidiary company’ and ‘Related’ relationship options allow users with the ‘Change company’ platform right to log in to these companies. Authorised users can find this option in the user menu of the respective portal.
September 9th, 2020|Changelog-EN|

Release Notes for Update 2020.36

The process of loading product pages has been revised, in order to improve page loading times. Pages now open directly, while the content sections, such as the sources of supply, are loaded downstream.

Platform

  • The process of loading product pages has been fundamentally revised. By loading the individual content sections later, the overall page can load much faster.
  • For performance reasons, real-time updates are now sent to the UI in a bundle instead of separately for each source of supply, as was previously the case.
  • The export history can now be viewed again.
  • A bug that prevented omitted suppliers from being shown has been fixed.
  • When orders were listed in the global search, occasionally items were marked as being no longer available from the distributor. This bug has been fixed.
  • The ‘Only on request’ order limit option has been removed, since it is now mapped via the ordering right.

B2B Suite

  • Problems occurred in the portal overview when filtering for own portals. These bugs have been fixed.
September 1st, 2020|Changelog-EN|

Release Notes for Update 2020.35

This update includes the option to assign employee-specific order limits. In addition, adjustments were made to the portal configuration and some errors were also fixed.

B2B Suite

  • The filter function for own portals in the portal overview now works correctly again.
  • The description text in the supplier tab of the portal configuration has been revised to ensure better comprehensibility.
  • In order to provide a better overview in the portal configuration, the default width of the context area has been increased.
  • When adding new users via external systems, the setting of the order authorisation for new employees was previously not taken into account. This problem has been fixed.
  • Sorting by relevance when search terms have been entered now works more reliably in B2B portals.

Platform

  • The order limits in the company section are now visible to all employees, but can only be edited by administrators. It is now possible to assign employee-specific order limits.
  • Changes to user platform rights now take effect immediately and not after the next login of the user.
  • The ‘Last order placed on’ field in the order services is optional.
  • Changes in the configuration of the menu were sometimes not saved correctly. This problem has been fixed.
  • We have ensured that emails concerning quotes are only sent if the user has specified this in the settings.
  • The appearance of toggle switches has been revised.

 

August 31st, 2020|Changelog-EN|

Release Notes für Update 2020.34

The most significant new feature of this update is the ability to set order limits. We have added a new tab in the company area that allows company admins to assign order limits. Employees with a limit must request approval for orders that exceed this value.

Furthermore, the performance of the product page has been improved, and two new B2B price list states have been implemented in the B2B area.

Platform

  • A new feature for managing order limits has been added to the company area. Here, company administrators can set an order limit for employees. Purchase orders where the value exceeds this limit have to be approved by employees with a sufficient limit.
  • The loading speed of the product page has been improved.
  • The orientation of company logos in email previews has been corrected.

B2B Suite

  • Order limits can also be set within B2B portals. Both operators and customer employees with admin rights are able to assign and manage these.
  • Price Compulsory‘ and ‘Overwrite’ price states can now be configured in the settings for own B2B price lists.

 

August 20th, 2020|Changelog-EN|

Release Notes for Update 2020.33

This release allows B2B Suite operators to assign admin rights to customer employees. This function is located in the customer tab of the portal configuration.

Furthermore, some inconsistencies regarding the PunchOut process have been resolved.

B2B Suite

  • Portal operators can now assign admin rights to customer employees. This allows the respective employee to manage the platform rights of colleagues, adjust their contact data and view the access log.
  • After clicking ‘Back to your system’ in the PunchOut dialogue, prices will be displayed incl. VAT or excl. VAT depending on the setting selected for the portal.
  • The ‘Combine several suppliers in one order’ option is ignored in PunchOut portals. Only the ‘Back to your system’ button is displayed on the purchasing board, while the ‘Order all…’ button is no longer visible.
  • The PunchOut process was not possible in B2B portals if the portal operator had an unconfigured PunchOut method. This error has been fixed.

Platform

  • The translation of the accessory groups on the product page has been revised.
August 13th, 2020|Changelog-EN|

Meet ITscope on the road

Trade fairs, exhibitions, events, roadshows & more

ITscope on tour

More than 7,400 active customers, 370 distributors and 3 million ICT products: ITscope is the home of the channel. That’s why we’re out there for you at all the major industry events.

Whether it’s trade fairs, partner days, roadshows or special events – experience ITscope in person! Enjoy a personal demonstration of ITscope and its features, ask us any questions you may have regarding ICT trading, and talk to us about how we can collaborate in future.

Any questions about our events?

Christine Derr
Inside Sales Manager