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News2020-03-31T14:05:28+02:00
News

Hama: the accessories specialist now as manufacturer on ITscope

With 18,000 products, Hama GmbH & Co. KG is based in Monheim (Bavaria) and is one of the leading distributors of accessories worldwide. Around 2,500 employees, spread over 20 locations, guarantee high quality and service. In order to win new customers in the B2B sector, Hama has opted for the ITscope platform.

 

The challenge: Hama has been known as a brand on the ITscope platform for quite some time – but only through distributors and not as a manufacturer. To ensure optimal content and up-to-date information at all times, the accessories specialist is now itself represented on ITscope.

Reasons for the cooperation with ITscope: Hama pursues the goal of attracting and winning new customers in the B2B sector – and ITscope meets all requirements in this respect. The possibility to sell directly via the platform on the one hand, in addition to the optimal market overview and comprehensive reporting on the other hand, are to be emphasised.

Added value for Hama: by using ITscope, Hama can now reach 7,800 registered IT service providers, system houses and resellers. This additional reach is particularly important for the future-oriented company. Additionally, the platform is used specifically to analyse market and price developments.

Added value for customers: Hama offers customers the original manufacturer content and the corresponding image material directly on the platform. Customers therefore have the advantage of finding out about innovations first. Maximum availability of goods is ensured, thanks to a storage capacity of 100,000 pallet spaces. Individually defined assortments can also be used to ensure that only those products that are relevant to a specific customer are displayed. Since Hama specialises in the project business, customers are in some cases able to benefit from considerably more favourable purchasing conditions. Private label and no-name products are also possible in the appropriate quantities.

Future prospects: Hama plans to continuously expand its cooperation in the future. The next step will be the integration of the own brands Rapoo, Thomson, SanDisc & Co.

 

 

 

Learn more about Hama: https://hama.com/

 

The Channel introduces itself

You would also like to be present in our newsletter and introduce yourself and your special added values to other ITscope users? If you are interested, just send us a mail to marketing@itscope.de – we will send you all relevant details.

May 25th, 2020|

New product images and more standardisation thanks to ETIM, eClass and UNSPSC

More about the B2B Suite

What is the B2B Suite?

The B2B Suite enables you to sell directly to your customers digitally – without setting up complex shop systems. With the ITscope B2B Suite, customer-specific shop instances can be created from the cloud with user-defined products, prices and CI elements – without the need for complex individual development. This allows you to offer existing clients an extensive eProcurement portal from a single source, multi-supplier capable and complete with approval and electronic ordering processes. All parties involved can save valuable time, in addition to improving customer retention and increasing your sales revenue.

More about the B2B Suite

Both the B2B Suite and the ITscope platform have been improved with new features that offer even more possibilities for users and wholesalers. The electrical catalogues from FEGA & Schmitt, Conrad Electronic, Hama and Adalbert Zajadacz have been adapted to packaging and sales units, allowing a better representation of the two different units. Here is an example: if a wholesaler offers 1000 meter cable drums in his assortment, but these drums are then divided into 100 meter sections, then this packaging unit would have 10 sales units. This means that suppliers can now better present their products, while customers can plan purchases more effectively and order accordingly. Other wholesalers are also able to offer their product catalogue in packaging and sales units from now on.

ETIM, eClass and UNSPSC for more standardisation

In addition to the newly introduced packaging and sales units feature, ITscope now supports standardised classifications such as ETIM, eClass and UNSPSC (United Nations Standard Products and Services Code). These classifications are supported both in the B2B Suite and on the ITscope platform. Using classifications has enormous advantages for standardisation processes, as operators can base the categories of their portals on them or choose the classification in the exports. Mercateo or Meplato, for example, are available as target systems. In addition, the exchange of product data is easier and more suitable for what the industry customer wants.

With these classifications, adopted throughout the industry, ITscope guarantees seamless communication between systems such as Meplato, SAP Ariba and Mercateo. The users are also able to export the corresponding classifications into their system. Furthermore, they can be used in the platform and the B2B suite instead of the categories defined by ITscope. Prerequisite for using these classifications is API 2.1.

May 25th, 2020|

Relief in sight: home office equipment demand can be covered again during corona crisis – with one exception

 

 

The supply bottlenecks in the home office equipment sector appear to have been overcome for the most part. Notebooks are in stock again, while warehouses are also filling up with inventory in other categories, following the supply shortages at the beginning of the coronavirus lockdown. Stock levels remain low in one particular category, however. With demand remaining high, rising prices are the unavoidable consequence.

 

Some believe the coronavirus peak has been passed, while others expect a second wave of infections. One thing is certain however: the corona pandemic still has a firm grip on social life, despite some restrictions being lifted again.

As reported by ITscope back in March, the situation in the IT hardware sector was mainly characterised by supply bottlenecks for home office equipment. Notebooks in particular experienced a huge surge in demand, but headsets, monitors and webcams were also among the most sought-after items.

The surge in demand for products of this kind was no coincidence, as the intensity of home office use has clearly reached a new peak with COVID-19. According to a survey by the Bavarian Research Institute for Digital Transformation, 23% of respondents reported working at least once a week in home office before the corona crisis. This percentage has now risen to 39% during the corona crisis. Around 26% of survey participants even stated that they were currently exclusively working from home office.

 

Slowing demand?

Despite the challenging situation in the IT equipment market, most companies succeeded in providing their employees with the required infrastructure at short notice. What does the situation look like now? Are stock levels under less pressure as demand is slowing down in a mostly saturated market? And can the availability of notebooks and other equipment be ensured once again?

A recent evaluation of stock levels on the ITscope platform appears to indicate that the situation is improving. Inventory levels have been steadily rising in most home office equipment categories since March. This has not been the case in all categories however, with one popular product category remaining in short supply – resulting in exploding prices.

 

Stock levels are normalising

Positive news first: total stock levels are now much more stable. “The situation has eased for the time being. After the low point mid-March, stock levels are now rising considerably again. We can definitely see an improvement, especially in the case of notebooks which were so urgently needed just a short time ago”, declared Benjamin Mund, Managing Director of ITscope GmbH.


Evaluation of the top 100 most clicked notebooks since the beginning of 2020, average total stock level per notebook

The trend in total stock levels suggests that if you need a notebook now, you will get one. Currently being among the most popular devices, the Lenovo ThinkPad L590 20Q7 (SKU: 20Q7000XGE) is exemplary for the development during the corona pandemic. Stock levels already fell down to almost zero back in February, with prices noticeably rising in March. ITscope product click statistics also show a clear peak in March. Stocks levels only started normalising at the end of April, while prices are now falling back to normal levels.

 


Price/stock level/status history and product click history for the Lenovo ThinkPad L590 20Q7 (SKU: 20Q7000XGE), January to May 2020

 

Slow selling PC systems

Stock levels for PC systems, which are rather unsuitable for home office work, are developing in a completely different direction. Since the end of March, there has been an uninterrupted upward trend in stock levels. This product category is a long way from any stock level slumps or even supply bottlenecks.

 


Evaluation of the top 100 most clicked PC systems since the beginning of 2020, average total stock per PC system

PC systems seem to be becoming slow sellers during the corona crisis. On the one hand, some companies are currently hesitating when it comes to large infrastructure projects. The uncertainty about the economic situation after COVID-19 is currently too great. Additionally, there has been a change in attitudes regarding new work environments with more flexible working times and opportunities. Home office has greatly gained significance through the corona crisis, and companies seem to be counting on notebooks in areas that previously used a non-portable PC system.

Components such as mainboards and hard disks, on the other hand, were at no time affected by the effects of the corona pandemic, only being subject to the usual fluctuations. In the TFT monitor category, only a small dent in stock levels occurred in mid-March, with levels having now returned to normal again. Stock levels for headsets, which have still been in high demand recently, are also starting to stabilise again.

 

Webcams in state of exception

One product category has not yet recovered from the corona panic: webcams. While everything seemed normal until mid-March, stock levels have not been able to recover and still remain very low.

Evaluation of the top 100 most clicked webcams since the beginning of 2020, average total stock per webcam

The Logitech HD Pro Webcam C920 (SKU: 960-001055), which continues to be in high demand, was often cited as a prime example of the supply and demand principle. The current very high demand for the popular webcam on the ITscope platform not only results in a slump in stock levels and therefore sales, but also causes a major price hike. While the wholesale selling price (WSP) was stable at around €50 until March, a new high of over €250 was reached at the beginning of May.

Price/stock level/status history for the Logitech HD Pro Webcam C920 (SKU: 960-001055), January to May 2020

An end to this shortage may be in sight for the end of May at the earliest. As the WSP trend in the price/stock level/status graph shows, prices seem to be falling slightly. The deciding factor, however, will be when large distributors are able to supply again. They have not been playing the price increase game, and still offer the webcam at a WSP between €80 and €100 in their listings, but with no available stock or with manufacturer orders coming in at the end of May. We can only hope that normality will also return to this category as soon as stock levels are replenished.

The ITscope platform is perfect for identifying quickly available suppliers and provides an insight into prices and stock levels from over 370 IT distributors, allowing for a high market transparency. Would you also like to be able to view current prices and availabilities at any time from anywhere, and compare them transparently? Test ITscope without obligation for 30 days, with all tools and without hidden costs:
https://www.itscope.com/en/register-for-free/

May 22nd, 2020|

ITscope or cop? This will no longer be a question from now on!


The two powerful trading platforms will now only be operated by ITscope GmbH (Karlsruhe). For this purpose, the full takeover of cop software + services GmbH & Co. KG was completed on 13.05.2020.

 

Karlsruhe/Vaihingen, 19.05.2020.
The acquisition became legally effective on 13th May. All cop software + services employees, as well as the Vaihingen site, have been taken on unchanged. Alexander Münkel and Benjamin Mund have been appointed as the new managing directors. Arnd Villwock, the former proprietor and managing director, will continue to work for the company in an advisory capacity and will accompany the transition.

Alexander Münkel, one of the three founders and managing directors of ITscope, explains: “We see enormous potential in this acquisition. Our goal now is to combine the strengths of both platforms and to bring together the best of two worlds. Our vision is to enable system houses to map, sell and procure all their business models digitally on our platform. With over 50 employees, we are very well positioned for this task. On the basis of the comprehensive market coverage in the DACH region (Germany, Austria and Switzerland), we will also push ahead with further internationalisation at full speed.”

Arnd Villwock states: “This deal has a certain element of surprise. The merger of the two platforms will greatly enhance the performance of the overall product. Through the merger, future expansion stages can be realised much faster than if we had to cope with this alone.”

The business operations of cop software + services GmbH & Co. KG will continue unchanged under the same name, as a wholly owned subsidiary of ITscope GmbH. No statement was made by the parties regarding the purchasing price.

 

About ITscope

Karlsruhe-based ITscope GmbH is the developer and operator of the ITscope.com B2B trading platform, enabling system houses and IT resellers to digitise their business processes. With the digital sales solution ‘B2B Suite’, IT system houses can set up individual purchasing portals for business customers without a classic shop system, while seamlessly procuring their required products from distributors via EDI.

Own procurement processes and IT systems can also easily be connected to the ITscope platform. The powerful, flexible ITscope API provides product data, prices, availabilities and much more for over three million IT products. Distributors and manufacturers also benefit from using ITscope: enquiries, sales and order processing operations can be simplified greatly thanks to the unified platform. In addition, ITscope offers insights into market movements and sales trends occurring in the channel.


About cop software + services

Founded in 2004, cop software + services GmbH & Co. KG has been a successful service provider and software developer in the eCommerce sector, ranging from fast procurement solutions to complete outsourcing of integrated processes.

Core product is the cop-agent, a software that enables system houses and IT resellers to quickly and easily research products, prices and availabilities of over 150 suppliers and order them electronically. Under the names of TradersGuide and Cockpit, cop software products can be found at leading cooperations. The company is located in Vaihingen an der Enz, Germany, and employs a total of 12 people.

May 19th, 2020|

How IT Südwestfalen AG as a regional system house uses the ITscope B2B Suite to organise sales digitally while maintaining personal support

IT Südwestfalen AG was founded in 2000 and is based in Lüdenscheid, Germany. The IT service provider currently employs over 50 people, and over the past few years has been making the transition from being a classic system house to becoming a full managed service provider. The transformation has affected several business areas, including first and foremost IT infrastructure, information security, the data centre and cloud services.

In this interview, Danny Fischer, Board Member for Sales and Marketing, explains why IT Südwestfalen AG decided to use the ITscope B2B Suite. Mr. Fischer also provides detail about the technical hurdles that were overcome during the implementation, as well as the benefits that it has provided for customers, among other things.

 

 

Benjamin Mund, Managing Director ITscope GmbH (BM): Mr. Fischer, thank you very much for finding time for our interview. I would like to start by asking what your specific reason was for using the B2B Suite at IT Südwestfalen AG?

Danny Fischer, Board Member for Sales and Marketing IT Südwestfalen AG (DF): Our primary concern was to not simply act as a wholesaler, but to focus on the services we can provide. At IT Südwestfalen, we essentially serve three types of customers: firstly, customers that purchase both hardware and services, secondly, customers that only book services and managed services, and thirdly, customers that only purchase hardware from us. Offering each of our customers what is right for them individually does not only come natural to us with our service concept, but is also specifically demanded by our customers.

Two years ago we started to structure our internal sales force, we separated purchasing from sales and optimised our procurement processes accordingly. This was the foundation for the decision to move towards a fully digital purchasing process based on the ITscope platform. This allowed all suppliers to be connected in real-time, nowadays we even go so far that an EDI interface with ITscope is a prerequisite for new suppliers when new products are added.

The main motivation for the introduction of the B2B Suite was that we wanted to serve different customers, and also local authorities, with different product ranges. An online shop was too complex for us, whereas the B2B Suite was the optimal solution, as it is a system where we do not have to worry about product data or the integration of distributors. In the summer of 2019 we commissioned ITscope in writing, with the aim to start in November. Just in time for the planned start in November, we received the proof of concept, for which all necessary preparations and onboarding steps were carried out in October.

Our main goal was to achieve stronger customer loyalty. It was also important for us to combine our individual customer support with our eCommerce solution – and this works very well with the B2B Suite. At IT Südwestfalen, our focus is on providing service. We are not Amazon with a huge product range, instead we want to allow our customers to save time in their daily work, by quickly finding what they need on a regular basis. To achieve this, we assemble our portfolio according to the needs of our customers, so that purchasing decisions can be made more quickly. For example, a USB stick from four manufacturers in four sizes, encrypted or unencrypted, or switches, clearly arranged in managed or unmanaged switches. We also offer a follow-up service for orders: one of our employees will take a look at the order and check whether it is plausible. Our customers have the certainty that their order was placed correctly, otherwise we will inform them if it is not.

 

BM: Which other systems did you initially consider?

DF: For us, the introduction of a classic shop system, such as Shopware or Magento, was not even up for discussion. This is because experience has shown that they are disproportionately expensive, time-consuming and complex for us, especially in view of our objectives. By using the B2B Suite we have to worry about less, because the whole platform including product content and distribution interfaces was offered to us as ‘eCommerce as a service’.

 

BM: Why was the final decision made in favour of the ITscope B2B Suite?

DF: We already had interfaces to the distribution, all our employees in sales already knew the B2B Suite and we were able to integrate it into our existing ERP system (SelectLine). Through the SelectLine interface, we can easily add product master data for products from the ITscope platform to our ERP system at the push of a button, including any accessory products. Stock levels and prices are synchronised daily and transferred from ITscope to SelectLine. Orders created in our ERP system can be fully transferred into the ITscope shopping cart and can then be ordered. We have therefore achieved an entirely digital workflow without error-prone manual processes.

The implementation of the B2B Suite was started at the beginning of October, it did not even take four weeks until the procurement portal was developed. We didn’t take standard categories and products, but rather put ourselves in our customers’ perspective and put together a suitably tailored product portfolio. And we did all of this in just four weeks! In contrast, with all interfaces, hosting etc., this would have been impossible with a classic shop system in the same period of time. Carrying out such a project ourselves would certainly have taken several months and required many internal resources.

 

BM: Who were your first customers?

DF: Our first customers were companies from the manufacturing industry, cities and municipalities as well as service providers. These included customers for whom we only provided services, as well as customers that wanted both products and services.

 

BM: How did the orders go?

DF: We made a conscious decision to not directly route the orders to our distribution, but to first check each order for plausibility. For example, we are able to notice if an ‘IGEL Thin Client’ has been ordered without an operating system. This allows us to provide the customer with a quality control for each order, giving us added value compared to other shops.

We are also able to offer our customers a greater variety of products. If a customer asks us for a 24″ monitor in the traditional way, we would offer them two or three different models. In the B2B Suite, we of course have a wider product range and can therefore meet our customers’ needs even better.

The system also offers advantages for our colleagues that are on site with the customer: we can now provide everyone with their own shop, with datasheets and recommendations. Since the entire product content is already included in the platform, our customers no longer have to search for products on Google and, in the worst case, end up ordering from competitors.

 

BM: How did the implementation phase go?

DF: We first looked at the entire order history for each customer, talked to the customers and the sales department, and then developed a customer-friendly and practical product portfolio based on the different perspectives.

As a matter of principle, we only included products in our portfolio for which we could provide full advice. In addition, multi-client capability became possible: this means that we can also activate products that are not primarily part of our product range for individual customers that wish to purchase these items, and not for others.

Within our product portfolio, we can offer services, managed services and cloud services and also have the opportunity to present the full range to our customers. This gives us added value and allows us to show the full scope of what we offer. And it gives us the opportunity to generate additional business – which we are already starting to notice.

 

BM: What technical hurdles had to be overcome?

DF: Fortunately, we were able to avoid many technical hurdles right from the start, because we have a specific contact person that carried out a well-structured onboarding with us. With regular conferences on individual topics and the continuous exchange of ideas, we were able to better structure and develop our own work. Fundamentally, it can be said that everything works well technically. Only a few minor problems were caused by the branding under our own domain, and also the performance was problematic initially – but now it’s working perfectly.

 

BM: What organisational challenges had to be overcome in the construct Customer – IT Südwestfalen – ITscope? How did your customers accept the portal?

DF: The personal and detailed onboarding of our customers was crucial in ensuring that the concept of a service-driven B2B shop was understood in contrast to traditional sales. Here, you have to be aware of the differences from the very beginning and also deal with topics such as pricing. On the basis of the multi-supplier catalogue, we now of course have more opportunities to offer limited quantity ‘bargains’, which cannot be offered in the classic quoting process due to the typical 14-day quote validity.

We explain this in detail to our customers in the onboarding process, so that they can use the system to its fullest extent with all the advantages. Ultimately, a lean eProcurement SaaS solution is introduced by the customer with our portal. A solution that opens up further process advantages for them, such as the creation of collections for product bundles, approval processes, shared product lists and internal collaboration. So far, this comprehensive package has convinced our customers without exception.

 

BM: What further steps are planned?

DF: We would like to expand the B2B Suite to considerably more customers. Specifically, we plan to reach between 30 and 40 new customers by the end of the year – but of course quality comes before quantity.

 

BM: How satisfied are the stakeholders with the project?

DF: We see everything very positively: our project business continues and is perfectly complemented by the B2B Suite. We have defined a main person responsible for shop orders, plausibility checks and the purchase handover. For our customers, this means that they will continue to have fixed sales contacts and at the same time the burden on the office staff can be reduced. This means we have significantly less work, especially in downstream processes, and yet can still generate higher revenues. Our procurement department has been on board right from the start, allowing us to implement a lean process solution.

 

BM: Have there been any measurable successes yet?

DF: The most important success for us was a 40% increase in orders, which we could not have generated without the system. The pilot phase was initially planned until the end of April, but was successfully ended ahead of schedule, so we decided to roll out the system to more customers. We used the proof of concept intensively to identify further optimisation possibilities. For this, the customers’ viewpoint is particularly important to us, which is why we consulted with twelve of our customers in order to provide us with their perspective. Of course, there are still a few things that can be improved, but the technical basis works perfectly.

Learn more about the ITscope B2B Suite

More about ITscope B2B Suite »

 

 

Free whitepaper: B2B eCommerce in 5 steps

Digitise procurement for your customers, and use the process automation to gain valuable time for your core competence: first-class service

Download the free whitepaper “Selling successfully to your B2B customers in 5 steps” on digitising your sales, and learn which steps your system house can take to sell more with less sales effort.

 

April 27th, 2020|

ITscope Market Barometer Q1 2020

Escape to the home office causes notebook supply bottlenecks

The ITscope Market Barometer Q1/2020 is here – with the current top sellers from eleven categories and the best newcomers on ITscope.com:

  • Newcomer: Microsoft takes over the highflyer category, Apple loses dominance
  • TFTs: Samsung Flip 2 popular in the IT channel
  • Mobile phones: iPhone 8 on top, strong Xcover performance
  • Tablets: notebook alternatives in demand
  • Notebooks: company laptops desperately wanted for home-based workers
  • Graphics cards: MSI ‘playfully’ overtakes PNY
  • CPUs: Intel in front of AMD, with AMD in close pursuit


The latest edition of the
ITscope Market Barometer as a PDF (English)

Detailed numbers as an MS Excel File

Furthermore, read our detailed report with all background information about the highflyers of the latest quarter, as well as the top products of all 11 product categories.

Here are the 30 most active new releases with hot seller potential:

Pos. Product description Manufacturer no. Listed since Q1 clicks
# 1 Microsoft Surface Pro 7, i5, 256GB, Platin grey PVR-00003 2019-10-03 5021
# 2 Lenovo ThinkPad E15 20RD, 15.6″, i5, 8GB, 256GB 20RD001FGE 2019-11-19 4815
# 3 Apple AirPods Pro MWP22ZM/A 2019-10-29 3340
# 4 Microsoft Surface Pro Signature Type Cover FFQ-00145 2019-10-16 1335
# 5 Lenovo ThinkPad Thunderbolt 3 Dock Gen2 40ANY230EU 2019-10-25 993
# 6 HP Enterprise Aruba J9151E 2020-01-15 945
# 7 Microsoft SQL Server 2019 Standard 228-11477 2019-10-23 879
# 8 AMD Ryzen 9 3950X, 16-Core, 3.5 GHz, SMT 100-100000051WOF 2019-11-08 871
# 9 HP Color LaserJet Pro MFP M283fdw 7KW75A#B19 2019-10-29 825
# 10 Samsung Galaxy A51, 128GB, Black SM-A515FZKVEUB 2019-12-29 743
# 11 HP 290 G3, i3 3.6GHz, 8GB, 256GB SSD 8VR91EA#ABD 2019-12-18 701
# 12 WD Red NAS Hard Drive, 4TB, 5400 U/Min WD40EFAX 2020-01-15 581
# 13 PNY GeForce RTX 2080 Ti Blower V2, 11GB GDDR6 VCG2080T11BLPPB 2019-10-25 557
# 14 Intel Next Unit of Computing Kit 10 Performance, i7 10710U  BXNUC10I7FNH2 2019-11-27 532
# 15 Microsoft Extended Hardware Service Plan 9C2-00113 2019-10-16 367
# 16 Kingston Canvas Select Plus, microSDHC SDCS2/16GB 2019-10-23 308
# 17 Apple Lightning-Kabel MXLY2ZM/A 2019-11-14 304
# 18 Iiyama ProLite  B2483HSU-B5 2020-02-03 267
# 19 Intel Next Unit of Computing Kit 10 Performance, i7 1.6GHz, 8GB, 256GB SSD BXNUC10I5FNKPA2 2019-11-28 236
# 20 DJI Mavic Mini Fly More Combo, CP.MA.00000124.01 CP.MA.00000124.01 2019-10-30 230
# 21 Poly SoundStation IP 6000 2200-15600-001 2019-11-12 226
# 22 HP Color LaserJet Pro M255dw 7KW64A#B19 2020-01-21 176
# 23 Xiaomi Roborock S5 Max White XM200018 2020-01-17 176
# 24 HP 207X, Black W2210X 2019-11-29 164
# 25 Synology Disk Station DS220j DS220J 2020-01-31 148
# 26 GoPro HERO8 Black CHDHX-801 2019-10-23 148
# 27 Microsoft HoloLens 2 NJX-00003 2019-10-05 143
# 28 HP Enterprise ProLiant MicroServer P16006-421 2020-02-05 142
# 29 GLCTEST SFP Transceiver Modul  GLCTEST 2019-11-08 141
# 30 Iiyama ProLite TE5503MIS-B1AG 2019-11-29 140
April 22nd, 2020|

Changes at Systemhaus.One and weclapp, as well as the addition of a new ITscope interface with VARIO

Changes at Systemhaus.One

There are several new changes to report for Systemhaus.One. The switch to version 10 of SAP Business One is currently in full swing. A web client is included here by default, and the neumeier AG is working on gradually integrating the familiar ITscope control elements.

Systemhaus.One supports the ‘Sharing’ function, which allows B2B orders to be individually added to SAP. Orders placed in the B2B Suite – the eProcurement portal for system houses – can be directly transferred to Systemhaus.One via the order import. This allows a fully digital workflow to be established.

Further information about the Systemhaus.One interface can be found here: https://www.itscope.com/en/systemhaus-one/

Create quotes even easier and quicker with ITscope and weclapp

The weclapp interface also seeks to impress with new features.

The most important improvement is the automatic document transfer when sending orders from within weclapp. Orders can be placed directly in weclapp: after an order has been submitted by a customer, shopping carts can be created in ITscope and the order can be placed via the platform. The order details are automatically transferred to weclapp. ITscope orders can be imported as ‘Orders from ITscope’.

The search function has been altered, allowing searches to be carried out directly in weclapp. With this feature, users can save a lot of time when researching information on products, suppliers and prices.

Further information about the interface between ITscope and weclapp, as well as contact details, can be found here: https://www.itscope.com/en/weclapp/

 

Brand new: VARIO interface

The interface from ITscope to VARIO is a new addition, allowing ITscope users to access over 3 million items from the ITscope platform from within the VARIO ERP. All item data, such as descriptions, images and datasheets, can be directly transferred to VARIO.

The VARIO interface includes (among other things):

  • Import of all information about products, product accessories, procurement prices and suppliers in VARIO
  • Use of the item calculation in VARIO
  • Transfer of quotes and orders from ITscope to VARIO
  • Use of various other functions of the VARIO ERP system – logistics functions, invoicing, CRM with after sales etc.

Want to find out more about the features and functions of the VARIO interface? Find further information on our website (German): https://www.itscope.com/vario-schnittstelle/

 

March 30th, 2020|

News from the B2B Suite – single checkout

More about the B2B Suite

What is the B2B Suite?

The B2B Suite enables you to sell directly to your customers digitally – without setting up complex shop systems. With the ITscope B2B Suite, customer-specific shop instances can be created from the cloud with user-defined products, prices and CI elements – without the need for complex individual development. This allows you to offer existing clients an extensive eProcurement portal from a single source, multi-supplier capable and complete with approval and electronic ordering processes. All parties involved can save valuable time, in addition to improving customer retention and increasing your sales revenue.

More about the B2B Suite

The B2B Suite allows system houses to offer end-customers a high level of comfort, just like they themselves have come to appreciate when procuring via ITscope. For customers, who can see a selection of upstream suppliers (supplier name either visible or anonymised), the choice to individually select a supplier is a significant factor: is quick delivery important? Are large quantities required? Is the price a deciding factor? Or are varying items required, available only from different suppliers?

For all of these mentioned scenarios, there is now a new feature in the B2B Suite: thanks to single checkout, a multi-supplier order can be placed with a single click. The items in the shopping cart are combined and several suppliers simultaneously receive orders. The allocation and invoice assignment is automatically processed in ITscope, and is transferred seamlessly between the individual ERP systems involved.

In practice, this works as follows: in the portal, the operator can set an option to allow customers to choose from several suppliers for a product. The items from different suppliers are then combined in a purchase order, with the supplier being displayed for each order line. The process is similar to a purchase order on Amazon, where customers buy from different marketplace sellers.

In the last newsletter, the fundamentally revised shopping cart checkout was presented. This improvement, allowing for a much more compact shopping cart checkout, is now available for all users on ITscope and is optimally complemented by the new single checkout. Orders no longer have to be prepared, and the new checkout dialogue provides a clear display of all important data such as addresses, order numbers and shipping options, as well as the possibility to edit these on the spot. The new checkout can be activated for your user account by selecting the corresponding option in the test lab.

Free whitepaper: B2B eCommerce in 5 steps

Digitise procurement for your customers, and use the process automation to gain valuable time for your core competence: first-class service

Download the free whitepaper “Selling successfully to your B2B customers in 5 steps” on digitising your sales, and learn which steps your system house can take to sell more with less sales effort.

Outlook on further developments

Did you know? In our feedback area you can view and follow all planned developments of the ITscope B2B Suite at any time and view functions that have already been put live.

Further information about the ITscope B2B Suite can also be found here:

More about ITscope B2B Suite »

 

March 30th, 2020|


Home office: coronavirus is forcing mobile working, with required equipment selling out fast

 

In order to curb the further spread of COVID-19, many companies are sending employees into home office wherever possible. This not only demands a high degree of flexibility, but also the provision of required infrastructure. Solutions for digital co-working must be implemented, while devices and accessories have to be acquired. First and foremost this involves notebooks – but stock levels are continuously going down. The situation in the wholesale business is intensifying, which is shown by this exclusive analysis of current stock levels on the ITscope platform.

Notebooks in short supply: up until the end of January, the total stock level of notebooks listed on ITscope was relatively stable. By mid-February, however, a strong reduction in stock levels became apparent. Levels continued to fall until mid-March, and at this point in time the stock is almost zero.

 


Evaluation of the top 100 most clicked notebooks in Q1/2020, average total stock level per notebook

In Germany, the majority of the population is taking the coronavirus threat seriously and are adhering to the decisions of the Federal Government. ‘Stay at home’ is the current motto, with the aim being to reduce unnecessary social contacts down to a minimum. This does not only apply to leisure activities, with more and more companies now also shifting the daily work routine into the own homes, if possible.

This situation demands a high degree of flexibility from everyone, and many companies are overwhelmed with the provision of necessary equipment for home office activities. Notebooks are especially important, as well as monitors, smartphones or headsets, all of which have to be procured – this is not only associated with high costs, but also with setup effort.

Businesses that were not previously acquainted with (and equipped for) home office are particularly affected. On top of this, there is an additional challenge resulting in stock level bottlenecks: many manufacturers operate production sites in Asia, and the shutdown in China has had a significant impact on production and supply chains. Voices from the information and communication technology sector also confirm: “There are currently barely any goods on the market, when it comes to home office equipment”, according to Bernadette Jürs, Head of Sales at AXRO Bürokommunikation Distribution Import Export GmbH.

ITscope GmbH is the operator of the ITscope.com platform: with the B2B trading platform, system houses and IT resellers can significantly simplify their sales and IT procurement processes. Throughout Europe around 7,800 resellers and 370 distributors, with over 3 million IT products, are involved – the ideal basis for making forecasts about the availability of IT products.

The rising demand for home office equipment, particularly notebooks, is starting to show in the first preliminary figures for the Q1/2020 ITscope Market Barometer. As a result of this demand, several Lenovo notebooks (ThinkPad E590 (SKU: 20NB001AGE), ThinkPad L590 (SKU: 20Q7000XGE) and ThinkBook 15-IML (SKU: 20RW0043GE)), as well as the HP ProBook 450 G6 (SKU: 7DE95EA#ABD), are currently only available in very small quantities or even completely sold out. The Lenovo ThinkBook, for example, is no longer in stock with any of 370+ distributors on the ITscope platform. This is probably down to the fact that this powerful, and relatively inexpensive, device is perfectly suited for mobile working, and thus also for employees working in (temporarily imposed) home office.

 


Price/stock/status history for the Lenovo ThinkBook 15-IML (SKU: 20RW0043GE) from January to March 2020

The figures become particularly clear when looking at the development of stock levels over a longer time period. Since July 2019, despite seasonal fluctuations, stock levels have been largely stable before falling sharply in February and especially in March.


Evaluation of the top 100 most clicked notebooks from July 2019 to March 2020, average total stock level per notebook

Comparing this to PC systems (with the same analysis parameters), shows that these are still sufficiently in stock.


Evaluation of the top 100 most clicked PC systems from July 2019 to March 2020, average total stock level per PC system

Other products that are necessary for working in home office, such as headsets (shown in the figure below), monitors or webcams, are also showing stock level bottlenecks.


Evaluation of the top 100 most clicked headsets in Q1/2020, average total stock level per headset

Notebooks are also in great demand on the refurbished second-hand market: “[…] right now it is completely crazy because all companies are preparing for home office. I’ll be glad when we are back to normal day-to-day business”, is an opinion shared by many in the IT channel in light of the current situation.

Although these impressions aren’t necessarily very positive, as well as causing worry among companies that have to get extra hardware, there should be no reason for concern. The ITscope platform provides resellers the opportunity to find alternative devices: many notebooks are still available on the market, for example with different technical specifications or from other manufacturers or suppliers.

The ITscope platform is ideal for identifying quickly available suppliers, and allowing insight to be gained into the prices and stock levels of 370+ IT distributors, resulting in high market transparency.

March 27th, 2020|

New distributors listed

More and more ICT distributors at home and abroad are discovering ITscope as a sales channel. Especially when entering into new markets, a listing on ITscope can become a true sales multiplier: the ITscope network, containing more than 7,400 active ICT industry users, helps to achieve maximum visibility — without the need for dedicated customer acquisition.

For system integrators and ICT resellers, this means a larger selection, more transparency and the ultimate freedom of choice. Since January, the ITscope supplier base has expanded by another 11 companies. As a result, our trading network now comprises almost 400 distributors.

Below is an overview of the new listings and their scope of integration in ITscope:

Country Company Electronic Order Interface Drop shipping Listed since
Procurri GmbH 08.01.20
IntuITech GmbH 17.01.20
Revived Products GmbH 31.01.20
CarTFT 19.11.19
1Plus IT 13.02.20
PBS Deutschland GmbH & Co KG 14.02.20
Hama GmbH & Co KG 11.02.20
Bleu Jour SARL 29.01.20
ThinClient24 Srl 13.02.20
Orikon OOD 03.02.20
Axium sp. z o.o.k. Polen 14.02.20

Connected via EDI

Furthermore, there are four more companies with existing listings that are now connected to ITscope via EDI (Electronic Data Interchange). EDI enables a seamless and automated data transfer between different systems.

Country Company Electronic Order Interface Drop shipping
Synaxon Projekt- und Handels GmbH
Jarltech Europe GmbH
BYTEC Bodry Technology GmbH
One4Business Solutions GmbH

Hama & CarTFT.com: manufacturers are also discovering ITscope

Apart from distributors, more and more manufacturers are also discovering ITscope as a direct sales channel. Among others, the German mobile PC and GPS systems manufacturer CarTFT has joined the ranks, having already added over a thousand of its own products to the ITscope range. Hama GmbH & Co KG, a leading global manufacturer and distributor of accessories, has also been listed with ITscope since mid-February. The company has added over 200 products to the platform itself, in addition to 11,000 products listed externally.

March 4th, 2020|
Press releases

Release Notes for Update 2020.23

This week there has been further progress regarding the scaled prices of products. When a product is placed in the shopping cart, the scaled prices are displayed in a pop-up (if they are available). Additionally, a Polish and Dutch translation of the platform is now available.

Platform

  • If a product has scaled prices, this will be indicated in the ‘Add to cart’ pop-up.
  • Polish and Dutch versions of the platform are now available.

B2B Suite

  • If prices within a portal are displayed including VAT, then these prices will be displayed in the same way in PDFs for orders.
June 4th, 2020|

Hama: the accessories specialist now as manufacturer on ITscope

With 18,000 products, Hama GmbH & Co. KG is based in Monheim (Bavaria) and is one of the leading distributors of accessories worldwide. Around 2,500 employees, spread over 20 locations, guarantee high quality and service. In order to win new customers in the B2B sector, Hama has opted for the ITscope platform.

 

The challenge: Hama has been known as a brand on the ITscope platform for quite some time – but only through distributors and not as a manufacturer. To ensure optimal content and up-to-date information at all times, the accessories specialist is now itself represented on ITscope.

Reasons for the cooperation with ITscope: Hama pursues the goal of attracting and winning new customers in the B2B sector – and ITscope meets all requirements in this respect. The possibility to sell directly via the platform on the one hand, in addition to the optimal market overview and comprehensive reporting on the other hand, are to be emphasised.

Added value for Hama: by using ITscope, Hama can now reach 7,800 registered IT service providers, system houses and resellers. This additional reach is particularly important for the future-oriented company. Additionally, the platform is used specifically to analyse market and price developments.

Added value for customers: Hama offers customers the original manufacturer content and the corresponding image material directly on the platform. Customers therefore have the advantage of finding out about innovations first. Maximum availability of goods is ensured, thanks to a storage capacity of 100,000 pallet spaces. Individually defined assortments can also be used to ensure that only those products that are relevant to a specific customer are displayed. Since Hama specialises in the project business, customers are in some cases able to benefit from considerably more favourable purchasing conditions. Private label and no-name products are also possible in the appropriate quantities.

Future prospects: Hama plans to continuously expand its cooperation in the future. The next step will be the integration of the own brands Rapoo, Thomson, SanDisc & Co.

 

 

 

Learn more about Hama: https://hama.com/

 

The Channel introduces itself

You would also like to be present in our newsletter and introduce yourself and your special added values to other ITscope users? If you are interested, just send us a mail to marketing@itscope.de – we will send you all relevant details.

May 25th, 2020|

New product images and more standardisation thanks to ETIM, eClass and UNSPSC

More about the B2B Suite

What is the B2B Suite?

The B2B Suite enables you to sell directly to your customers digitally – without setting up complex shop systems. With the ITscope B2B Suite, customer-specific shop instances can be created from the cloud with user-defined products, prices and CI elements – without the need for complex individual development. This allows you to offer existing clients an extensive eProcurement portal from a single source, multi-supplier capable and complete with approval and electronic ordering processes. All parties involved can save valuable time, in addition to improving customer retention and increasing your sales revenue.

More about the B2B Suite

Both the B2B Suite and the ITscope platform have been improved with new features that offer even more possibilities for users and wholesalers. The electrical catalogues from FEGA & Schmitt, Conrad Electronic, Hama and Adalbert Zajadacz have been adapted to packaging and sales units, allowing a better representation of the two different units. Here is an example: if a wholesaler offers 1000 meter cable drums in his assortment, but these drums are then divided into 100 meter sections, then this packaging unit would have 10 sales units. This means that suppliers can now better present their products, while customers can plan purchases more effectively and order accordingly. Other wholesalers are also able to offer their product catalogue in packaging and sales units from now on.

ETIM, eClass and UNSPSC for more standardisation

In addition to the newly introduced packaging and sales units feature, ITscope now supports standardised classifications such as ETIM, eClass and UNSPSC (United Nations Standard Products and Services Code). These classifications are supported both in the B2B Suite and on the ITscope platform. Using classifications has enormous advantages for standardisation processes, as operators can base the categories of their portals on them or choose the classification in the exports. Mercateo or Meplato, for example, are available as target systems. In addition, the exchange of product data is easier and more suitable for what the industry customer wants.

With these classifications, adopted throughout the industry, ITscope guarantees seamless communication between systems such as Meplato, SAP Ariba and Mercateo. The users are also able to export the corresponding classifications into their system. Furthermore, they can be used in the platform and the B2B suite instead of the categories defined by ITscope. Prerequisite for using these classifications is API 2.1.

May 25th, 2020|

Relief in sight: home office equipment demand can be covered again during corona crisis – with one exception

 

 

The supply bottlenecks in the home office equipment sector appear to have been overcome for the most part. Notebooks are in stock again, while warehouses are also filling up with inventory in other categories, following the supply shortages at the beginning of the coronavirus lockdown. Stock levels remain low in one particular category, however. With demand remaining high, rising prices are the unavoidable consequence.

 

Some believe the coronavirus peak has been passed, while others expect a second wave of infections. One thing is certain however: the corona pandemic still has a firm grip on social life, despite some restrictions being lifted again.

As reported by ITscope back in March, the situation in the IT hardware sector was mainly characterised by supply bottlenecks for home office equipment. Notebooks in particular experienced a huge surge in demand, but headsets, monitors and webcams were also among the most sought-after items.

The surge in demand for products of this kind was no coincidence, as the intensity of home office use has clearly reached a new peak with COVID-19. According to a survey by the Bavarian Research Institute for Digital Transformation, 23% of respondents reported working at least once a week in home office before the corona crisis. This percentage has now risen to 39% during the corona crisis. Around 26% of survey participants even stated that they were currently exclusively working from home office.

 

Slowing demand?

Despite the challenging situation in the IT equipment market, most companies succeeded in providing their employees with the required infrastructure at short notice. What does the situation look like now? Are stock levels under less pressure as demand is slowing down in a mostly saturated market? And can the availability of notebooks and other equipment be ensured once again?

A recent evaluation of stock levels on the ITscope platform appears to indicate that the situation is improving. Inventory levels have been steadily rising in most home office equipment categories since March. This has not been the case in all categories however, with one popular product category remaining in short supply – resulting in exploding prices.

 

Stock levels are normalising

Positive news first: total stock levels are now much more stable. “The situation has eased for the time being. After the low point mid-March, stock levels are now rising considerably again. We can definitely see an improvement, especially in the case of notebooks which were so urgently needed just a short time ago”, declared Benjamin Mund, Managing Director of ITscope GmbH.


Evaluation of the top 100 most clicked notebooks since the beginning of 2020, average total stock level per notebook

The trend in total stock levels suggests that if you need a notebook now, you will get one. Currently being among the most popular devices, the Lenovo ThinkPad L590 20Q7 (SKU: 20Q7000XGE) is exemplary for the development during the corona pandemic. Stock levels already fell down to almost zero back in February, with prices noticeably rising in March. ITscope product click statistics also show a clear peak in March. Stocks levels only started normalising at the end of April, while prices are now falling back to normal levels.

 


Price/stock level/status history and product click history for the Lenovo ThinkPad L590 20Q7 (SKU: 20Q7000XGE), January to May 2020

 

Slow selling PC systems

Stock levels for PC systems, which are rather unsuitable for home office work, are developing in a completely different direction. Since the end of March, there has been an uninterrupted upward trend in stock levels. This product category is a long way from any stock level slumps or even supply bottlenecks.

 


Evaluation of the top 100 most clicked PC systems since the beginning of 2020, average total stock per PC system

PC systems seem to be becoming slow sellers during the corona crisis. On the one hand, some companies are currently hesitating when it comes to large infrastructure projects. The uncertainty about the economic situation after COVID-19 is currently too great. Additionally, there has been a change in attitudes regarding new work environments with more flexible working times and opportunities. Home office has greatly gained significance through the corona crisis, and companies seem to be counting on notebooks in areas that previously used a non-portable PC system.

Components such as mainboards and hard disks, on the other hand, were at no time affected by the effects of the corona pandemic, only being subject to the usual fluctuations. In the TFT monitor category, only a small dent in stock levels occurred in mid-March, with levels having now returned to normal again. Stock levels for headsets, which have still been in high demand recently, are also starting to stabilise again.

 

Webcams in state of exception

One product category has not yet recovered from the corona panic: webcams. While everything seemed normal until mid-March, stock levels have not been able to recover and still remain very low.

Evaluation of the top 100 most clicked webcams since the beginning of 2020, average total stock per webcam

The Logitech HD Pro Webcam C920 (SKU: 960-001055), which continues to be in high demand, was often cited as a prime example of the supply and demand principle. The current very high demand for the popular webcam on the ITscope platform not only results in a slump in stock levels and therefore sales, but also causes a major price hike. While the wholesale selling price (WSP) was stable at around €50 until March, a new high of over €250 was reached at the beginning of May.

Price/stock level/status history for the Logitech HD Pro Webcam C920 (SKU: 960-001055), January to May 2020

An end to this shortage may be in sight for the end of May at the earliest. As the WSP trend in the price/stock level/status graph shows, prices seem to be falling slightly. The deciding factor, however, will be when large distributors are able to supply again. They have not been playing the price increase game, and still offer the webcam at a WSP between €80 and €100 in their listings, but with no available stock or with manufacturer orders coming in at the end of May. We can only hope that normality will also return to this category as soon as stock levels are replenished.

The ITscope platform is perfect for identifying quickly available suppliers and provides an insight into prices and stock levels from over 370 IT distributors, allowing for a high market transparency. Would you also like to be able to view current prices and availabilities at any time from anywhere, and compare them transparently? Test ITscope without obligation for 30 days, with all tools and without hidden costs:
https://www.itscope.com/en/register-for-free/

May 22nd, 2020|

Release Notes for Update 2020.21

In order to simplify the administration of addresses, we have fundamentally revised the address selection dialogue. The new version is much clearer, easier to use and can be activated in the test lab.

Platform

  • A new version of the address selection feature is now available in the test lab. Several improvements have been made both visually and in terms of handling.
  • The sharing tiles for ERP systems can now be configured individually. It is possible to choose which tiles should be displayed during sharing.
  • We have ensured that the inbound and external warehouse stock quantities are transferred to the correct export and API fields.
  • The price list import report for distributors sometimes could not be retrieved. This bug has been fixed.
  • Scaled prices from the DEFAULT_PRICELIST or CUSTOMER_PRICELIST are displayed on the product page.
  • The readability of text on product tiles has been improved. Text is now displayed in black on a white background.

B2B Suite

  • The shipping confirmation for partial deliveries from automated B2B orders will always show the correct quantity.
May 19th, 2020|

ITscope or cop? This will no longer be a question from now on!


The two powerful trading platforms will now only be operated by ITscope GmbH (Karlsruhe). For this purpose, the full takeover of cop software + services GmbH & Co. KG was completed on 13.05.2020.

 

Karlsruhe/Vaihingen, 19.05.2020.
The acquisition became legally effective on 13th May. All cop software + services employees, as well as the Vaihingen site, have been taken on unchanged. Alexander Münkel and Benjamin Mund have been appointed as the new managing directors. Arnd Villwock, the former proprietor and managing director, will continue to work for the company in an advisory capacity and will accompany the transition.

Alexander Münkel, one of the three founders and managing directors of ITscope, explains: “We see enormous potential in this acquisition. Our goal now is to combine the strengths of both platforms and to bring together the best of two worlds. Our vision is to enable system houses to map, sell and procure all their business models digitally on our platform. With over 50 employees, we are very well positioned for this task. On the basis of the comprehensive market coverage in the DACH region (Germany, Austria and Switzerland), we will also push ahead with further internationalisation at full speed.”

Arnd Villwock states: “This deal has a certain element of surprise. The merger of the two platforms will greatly enhance the performance of the overall product. Through the merger, future expansion stages can be realised much faster than if we had to cope with this alone.”

The business operations of cop software + services GmbH & Co. KG will continue unchanged under the same name, as a wholly owned subsidiary of ITscope GmbH. No statement was made by the parties regarding the purchasing price.

 

About ITscope

Karlsruhe-based ITscope GmbH is the developer and operator of the ITscope.com B2B trading platform, enabling system houses and IT resellers to digitise their business processes. With the digital sales solution ‘B2B Suite’, IT system houses can set up individual purchasing portals for business customers without a classic shop system, while seamlessly procuring their required products from distributors via EDI.

Own procurement processes and IT systems can also easily be connected to the ITscope platform. The powerful, flexible ITscope API provides product data, prices, availabilities and much more for over three million IT products. Distributors and manufacturers also benefit from using ITscope: enquiries, sales and order processing operations can be simplified greatly thanks to the unified platform. In addition, ITscope offers insights into market movements and sales trends occurring in the channel.


About cop software + services

Founded in 2004, cop software + services GmbH & Co. KG has been a successful service provider and software developer in the eCommerce sector, ranging from fast procurement solutions to complete outsourcing of integrated processes.

Core product is the cop-agent, a software that enables system houses and IT resellers to quickly and easily research products, prices and availabilities of over 150 suppliers and order them electronically. Under the names of TradersGuide and Cockpit, cop software products can be found at leading cooperations. The company is located in Vaihingen an der Enz, Germany, and employs a total of 12 people.

May 19th, 2020|

Release Notes for Update 2020.20

This release contains bug fixes concerning shopping carts, the customer list in the portal configuration, as well as fixes for some other areas.

Platform

  • Only one packaging information window can now be opened in the shopping cart.
  • If a sort option is selected from the drop-down menu during a product search, then only this sort option will be marked as active.
  • We have ensured that real-time stock levels are always correctly transmitted to the sources of supply list.
  • Product tiles now show an information line again.
  • We made sure that multiple shopping cart line items can be deleted via the corresponding selection marker.

B2B Suite

  • No RRP is displayed in the product header in portals if the retail price is €0.
  • For orders that are received from portals, the own ‘notes from the supplier’ from the portal configuration are now also displayed.
  • We made sure that the ABC filter works correctly for customer lists.
May 12th, 2020|

Release Notes for Update 2020.19

Aside from some bug fixes, this update brings several new features to the B2B Suite.

Operators can offer new customers the possibility to register independently and are able to select a supplier whose RRP is displayed in the product header. In addition, the customer list can be filtered by first letter, while the performance of the list has also been improved.

Platform

  • Scaled prices from the DEFAULT- and, if applicable, from the CUSTOMER_PRICELIST are loaded and displayed on the product page.
  • In the shopping cart, the information text regarding the next delivery date has been formulated more clearly.
  • The appearance of some dialogues has been adjusted to eliminate inconsistencies.
  • Action buttons on the order line of a quote are now arranged correctly.

B2B Suite

  • Portal customers are now able to register independently (on their own) for a portal, provided the corresponding option has been activated in the ‘Setup’ section. In this case, the registration page is accessible via a link on the corresponding portal login page.
  • The customer list in the portal configuration can be filtered by first letter.
  • The performance of the portal configuration has been improved for long customer lists.
  • When adding a product with a value of €0 (i.e. available on request), a contact form will directly be shown, allowing the operator to be contacted.
  • The presentation of the CTO finder tiles has been optimised.
  • We made sure that price totals for orders are displayed correctly.
  • Uploading customer logos occasionally replaced the logos of other customers. This bug has been fixed.
May 8th, 2020|

Release Notes for Update 2020.18

This update contains several bug fixes as well as improvements regarding eServices and exports. In addition, initial preparations have been made for a Dutch translation of the platform.

Platform

  • Suppliers are again able to see their customers’ eService configuration.
  • Initial preparations have been made to translate the platform into Dutch.
  • A bug concerning the folding of the side menu has been fixed.
  • A catalogue validity period can be set for the BMEcat export.
  • Products that have empty prices will not be considered for exports with calculated prices.
  • We have ensured that the product information for a source of supply and the supplier description texts no longer overlap.
  • For the export of collections, the price is now formatted as a number and no longer as text.

B2B Suite

  • The descriptive text in the eService section concerning B2B orders has been updated, in order to clarify that monetary values are always net values.
  • For orders, the net value will also be shown in gross portals, similarly the gross value will also be shown in net portals.
  • When no price is available for products, ‘O.R.’ will be displayed in the product search within portals.
  • Portal invitations can now also be sent in Dutch and Italian.

 

April 29th, 2020|
Press echo
Changelog

Release Notes for Update 2020.23

This week there has been further progress regarding the scaled prices of products. When a product is placed in the shopping cart, the scaled prices are displayed in a pop-up (if they are available). Additionally, a Polish and Dutch translation of the platform is now available.

Platform

  • If a product has scaled prices, this will be indicated in the ‘Add to cart’ pop-up.
  • Polish and Dutch versions of the platform are now available.

B2B Suite

  • If prices within a portal are displayed including VAT, then these prices will be displayed in the same way in PDFs for orders.
June 4th, 2020|Changelog-EN|

Release Notes for Update 2020.21

In order to simplify the administration of addresses, we have fundamentally revised the address selection dialogue. The new version is much clearer, easier to use and can be activated in the test lab.

Platform

  • A new version of the address selection feature is now available in the test lab. Several improvements have been made both visually and in terms of handling.
  • The sharing tiles for ERP systems can now be configured individually. It is possible to choose which tiles should be displayed during sharing.
  • We have ensured that the inbound and external warehouse stock quantities are transferred to the correct export and API fields.
  • The price list import report for distributors sometimes could not be retrieved. This bug has been fixed.
  • Scaled prices from the DEFAULT_PRICELIST or CUSTOMER_PRICELIST are displayed on the product page.
  • The readability of text on product tiles has been improved. Text is now displayed in black on a white background.

B2B Suite

  • The shipping confirmation for partial deliveries from automated B2B orders will always show the correct quantity.
May 19th, 2020|Changelog-EN|

Release Notes for Update 2020.20

This release contains bug fixes concerning shopping carts, the customer list in the portal configuration, as well as fixes for some other areas.

Platform

  • Only one packaging information window can now be opened in the shopping cart.
  • If a sort option is selected from the drop-down menu during a product search, then only this sort option will be marked as active.
  • We have ensured that real-time stock levels are always correctly transmitted to the sources of supply list.
  • Product tiles now show an information line again.
  • We made sure that multiple shopping cart line items can be deleted via the corresponding selection marker.

B2B Suite

  • No RRP is displayed in the product header in portals if the retail price is €0.
  • For orders that are received from portals, the own ‘notes from the supplier’ from the portal configuration are now also displayed.
  • We made sure that the ABC filter works correctly for customer lists.
May 12th, 2020|Changelog DE, Changelog-EN|

Release Notes for Update 2020.19

Aside from some bug fixes, this update brings several new features to the B2B Suite.

Operators can offer new customers the possibility to register independently and are able to select a supplier whose RRP is displayed in the product header. In addition, the customer list can be filtered by first letter, while the performance of the list has also been improved.

Platform

  • Scaled prices from the DEFAULT- and, if applicable, from the CUSTOMER_PRICELIST are loaded and displayed on the product page.
  • In the shopping cart, the information text regarding the next delivery date has been formulated more clearly.
  • The appearance of some dialogues has been adjusted to eliminate inconsistencies.
  • Action buttons on the order line of a quote are now arranged correctly.

B2B Suite

  • Portal customers are now able to register independently (on their own) for a portal, provided the corresponding option has been activated in the ‘Setup’ section. In this case, the registration page is accessible via a link on the corresponding portal login page.
  • The customer list in the portal configuration can be filtered by first letter.
  • The performance of the portal configuration has been improved for long customer lists.
  • When adding a product with a value of €0 (i.e. available on request), a contact form will directly be shown, allowing the operator to be contacted.
  • The presentation of the CTO finder tiles has been optimised.
  • We made sure that price totals for orders are displayed correctly.
  • Uploading customer logos occasionally replaced the logos of other customers. This bug has been fixed.
May 8th, 2020|Changelog DE, Changelog-EN|

Release Notes for Update 2020.18

This update contains several bug fixes as well as improvements regarding eServices and exports. In addition, initial preparations have been made for a Dutch translation of the platform.

Platform

  • Suppliers are again able to see their customers’ eService configuration.
  • Initial preparations have been made to translate the platform into Dutch.
  • A bug concerning the folding of the side menu has been fixed.
  • A catalogue validity period can be set for the BMEcat export.
  • Products that have empty prices will not be considered for exports with calculated prices.
  • We have ensured that the product information for a source of supply and the supplier description texts no longer overlap.
  • For the export of collections, the price is now formatted as a number and no longer as text.

B2B Suite

  • The descriptive text in the eService section concerning B2B orders has been updated, in order to clarify that monetary values are always net values.
  • For orders, the net value will also be shown in gross portals, similarly the gross value will also be shown in net portals.
  • When no price is available for products, ‘O.R.’ will be displayed in the product search within portals.
  • Portal invitations can now also be sent in Dutch and Italian.

 

April 29th, 2020|Changelog-EN|

Release Notes for Update 2020.17

Packaging units, revised pop-up dialogues and newly designed tiles!

ITscope and the B2B Suite now support sales- and packaging units. A lot has also changed visually. We have modernised the presentation of our pop-up windows, while also polishing the appearance of our product tiles.

Platform

  • Sales- and packaging units are now supported on the platform and within the B2B Suite. These units can also be selected for export in the BMECat format.
  • The dashboard tiles have been revised, and will now only show the product name when hovering over the tiles. Additionally, the numbering of the tiles can be shown or hidden.
  • Pop-up windows have been overhauled, platform icons have been replaced and button sizes have been adapted.
  • Changes to eService access data and settings are saved upon entry. An eService can be activated and deactivated via a switch in the header.

B2B Suite

  • For customer datasheets, it is possible to either display the customer’s or the portal operator’s logo.
  • The dashboard now also shows tiles for products without a price. Here, the price will be displayed as ‘O.R.’.
  • Sharing product collections via email is possible again.
  • If a product collection is shared in a portal with gross prices, the correct gross prices will be displayed in the email.
  • In the order dialogue, the link to the order conditions is now arranged correctly again.
April 24th, 2020|Changelog-EN|

Release Notes for Update 2020.16

We are currently working on a technical modernisation of our platform. However, we still found time during the week to fix some bugs concerning B2B price lists, suppliers and the printing of quotes.

B2B Suite

  • No VAT/sales tax will be added if a B2B customer is located outside of the EU.
  • We ensured that prices from price lists set to ‘inactive’ will not be loaded in portals.
  • For the supplier selection within the customer group, only correctly configured B2B price lists can be selected.
  • If suppliers are visible in a portal, then the delivery conditions of the real suppliers will be specified in orders.

Platform

  • We made sure that empty address fields no longer generate empty lines for printed quotes.
April 17th, 2020|Changelog-EN|

Release Notes for Update 2020.15

Our main focus this week was on fixing bugs. In addition, the employee tab in the ‘My company’ section has been expanded, now including information about the registration status of employees, and providing the possibility to resend invitation emails.

B2B Suite

  • The numbering and badges on dashboard tiles are hidden in portals.
  • If an alternative operator name is entered in the B2B Suite, it will also be used in the PDFs and emails.
  • Shipping costs for orders are given as actual gross costs in the gross case.
  • The scaling of background images for the portal header has been improved. Images with lower resolutions now better fill the available space.
  • When importing products into the B2B Suite product catalogue via a product file, this incorrectly led to warning messages. This error has been fixed.
  • The product search within portals can now also be sorted by availability.

Administration

  • The employee list in the ‘My company’ section now shows which employees have been invited to join the ITscope platform, but have not registered yet.
  • It is also possible to resend an invitation email to these employees.
April 7th, 2020|Changelog-EN|

Release Notes for Update 2020.14

Price lists within the portal configuration now display additional information concerning the number of prices and lines. Additionally, it is possible to apply shipping costs and minimum order surcharges to carts instead of suppliers. This is relevant in case portal customers are allowed to combine multiple suppliers into one order.

B2B Suite

  • The price list detail view now displays the number of imported rows.
  • Furthermore, this view also shows the number of updated or added prices after an import has been completed.
  • Shipping costs and minimal order surcharges can be applied to carts. This is relevant in case the “Single-Checkout” feature is activated.

Purchase Orders & Sales Orders

  • The status of an order can be changed to “order confirmed”, “invoiced” and “dispatched”  directly through the ITscope API via an OpenTrans document.
April 1st, 2020|Changelog DE, Changelog-EN|
Events

ITscope on tour

More than 7,400 active customers, 370 distributors and 3 million ICT products: ITscope is the home of the channel. That’s why we’re out there for you at all the major industry events.

Whether it’s trade fairs, partner days, roadshows or special events – experience ITscope in person! Enjoy a personal demonstration of ITscope and its features, ask us any questions you may have regarding ICT trading, and talk to us about how we can collaborate in future.

Any questions about our events?

Putri Laichinger
Inside Sales Manager

Hama: the accessories specialist now as manufacturer on ITscope

With 18,000 products, Hama GmbH & Co. KG is based in Monheim (Bavaria) and is one of the leading distributors of accessories worldwide. Around 2,500 employees, spread over 20 locations, guarantee high quality and service. In order to win new customers in the B2B sector, Hama has opted for the ITscope platform.

 

The challenge: Hama has been known as a brand on the ITscope platform for quite some time – but only through distributors and not as a manufacturer. To ensure optimal content and up-to-date information at all times, the accessories specialist is now itself represented on ITscope.

Reasons for the cooperation with ITscope: Hama pursues the goal of attracting and winning new customers in the B2B sector – and ITscope meets all requirements in this respect. The possibility to sell directly via the platform on the one hand, in addition to the optimal market overview and comprehensive reporting on the other hand, are to be emphasised.

Added value for Hama: by using ITscope, Hama can now reach 7,800 registered IT service providers, system houses and resellers. This additional reach is particularly important for the future-oriented company. Additionally, the platform is used specifically to analyse market and price developments.

Added value for customers: Hama offers customers the original manufacturer content and the corresponding image material directly on the platform. Customers therefore have the advantage of finding out about innovations first. Maximum availability of goods is ensured, thanks to a storage capacity of 100,000 pallet spaces. Individually defined assortments can also be used to ensure that only those products that are relevant to a specific customer are displayed. Since Hama specialises in the project business, customers are in some cases able to benefit from considerably more favourable purchasing conditions. Private label and no-name products are also possible in the appropriate quantities.

Future prospects: Hama plans to continuously expand its cooperation in the future. The next step will be the integration of the own brands Rapoo, Thomson, SanDisc & Co.

 

 

 

Learn more about Hama: https://hama.com/

 

The Channel introduces itself

You would also like to be present in our newsletter and introduce yourself and your special added values to other ITscope users? If you are interested, just send us a mail to marketing@itscope.de – we will send you all relevant details.

May 25th, 2020|

New product images and more standardisation thanks to ETIM, eClass and UNSPSC

More about the B2B Suite

What is the B2B Suite?

The B2B Suite enables you to sell directly to your customers digitally – without setting up complex shop systems. With the ITscope B2B Suite, customer-specific shop instances can be created from the cloud with user-defined products, prices and CI elements – without the need for complex individual development. This allows you to offer existing clients an extensive eProcurement portal from a single source, multi-supplier capable and complete with approval and electronic ordering processes. All parties involved can save valuable time, in addition to improving customer retention and increasing your sales revenue.

More about the B2B Suite

Both the B2B Suite and the ITscope platform have been improved with new features that offer even more possibilities for users and wholesalers. The electrical catalogues from FEGA & Schmitt, Conrad Electronic, Hama and Adalbert Zajadacz have been adapted to packaging and sales units, allowing a better representation of the two different units. Here is an example: if a wholesaler offers 1000 meter cable drums in his assortment, but these drums are then divided into 100 meter sections, then this packaging unit would have 10 sales units. This means that suppliers can now better present their products, while customers can plan purchases more effectively and order accordingly. Other wholesalers are also able to offer their product catalogue in packaging and sales units from now on.

ETIM, eClass and UNSPSC for more standardisation

In addition to the newly introduced packaging and sales units feature, ITscope now supports standardised classifications such as ETIM, eClass and UNSPSC (United Nations Standard Products and Services Code). These classifications are supported both in the B2B Suite and on the ITscope platform. Using classifications has enormous advantages for standardisation processes, as operators can base the categories of their portals on them or choose the classification in the exports. Mercateo or Meplato, for example, are available as target systems. In addition, the exchange of product data is easier and more suitable for what the industry customer wants.

With these classifications, adopted throughout the industry, ITscope guarantees seamless communication between systems such as Meplato, SAP Ariba and Mercateo. The users are also able to export the corresponding classifications into their system. Furthermore, they can be used in the platform and the B2B suite instead of the categories defined by ITscope. Prerequisite for using these classifications is API 2.1.

May 25th, 2020|

Relief in sight: home office equipment demand can be covered again during corona crisis – with one exception

 

 

The supply bottlenecks in the home office equipment sector appear to have been overcome for the most part. Notebooks are in stock again, while warehouses are also filling up with inventory in other categories, following the supply shortages at the beginning of the coronavirus lockdown. Stock levels remain low in one particular category, however. With demand remaining high, rising prices are the unavoidable consequence.

 

Some believe the coronavirus peak has been passed, while others expect a second wave of infections. One thing is certain however: the corona pandemic still has a firm grip on social life, despite some restrictions being lifted again.

As reported by ITscope back in March, the situation in the IT hardware sector was mainly characterised by supply bottlenecks for home office equipment. Notebooks in particular experienced a huge surge in demand, but headsets, monitors and webcams were also among the most sought-after items.

The surge in demand for products of this kind was no coincidence, as the intensity of home office use has clearly reached a new peak with COVID-19. According to a survey by the Bavarian Research Institute for Digital Transformation, 23% of respondents reported working at least once a week in home office before the corona crisis. This percentage has now risen to 39% during the corona crisis. Around 26% of survey participants even stated that they were currently exclusively working from home office.

 

Slowing demand?

Despite the challenging situation in the IT equipment market, most companies succeeded in providing their employees with the required infrastructure at short notice. What does the situation look like now? Are stock levels under less pressure as demand is slowing down in a mostly saturated market? And can the availability of notebooks and other equipment be ensured once again?

A recent evaluation of stock levels on the ITscope platform appears to indicate that the situation is improving. Inventory levels have been steadily rising in most home office equipment categories since March. This has not been the case in all categories however, with one popular product category remaining in short supply – resulting in exploding prices.

 

Stock levels are normalising

Positive news first: total stock levels are now much more stable. “The situation has eased for the time being. After the low point mid-March, stock levels are now rising considerably again. We can definitely see an improvement, especially in the case of notebooks which were so urgently needed just a short time ago”, declared Benjamin Mund, Managing Director of ITscope GmbH.


Evaluation of the top 100 most clicked notebooks since the beginning of 2020, average total stock level per notebook

The trend in total stock levels suggests that if you need a notebook now, you will get one. Currently being among the most popular devices, the Lenovo ThinkPad L590 20Q7 (SKU: 20Q7000XGE) is exemplary for the development during the corona pandemic. Stock levels already fell down to almost zero back in February, with prices noticeably rising in March. ITscope product click statistics also show a clear peak in March. Stocks levels only started normalising at the end of April, while prices are now falling back to normal levels.

 


Price/stock level/status history and product click history for the Lenovo ThinkPad L590 20Q7 (SKU: 20Q7000XGE), January to May 2020

 

Slow selling PC systems

Stock levels for PC systems, which are rather unsuitable for home office work, are developing in a completely different direction. Since the end of March, there has been an uninterrupted upward trend in stock levels. This product category is a long way from any stock level slumps or even supply bottlenecks.

 


Evaluation of the top 100 most clicked PC systems since the beginning of 2020, average total stock per PC system

PC systems seem to be becoming slow sellers during the corona crisis. On the one hand, some companies are currently hesitating when it comes to large infrastructure projects. The uncertainty about the economic situation after COVID-19 is currently too great. Additionally, there has been a change in attitudes regarding new work environments with more flexible working times and opportunities. Home office has greatly gained significance through the corona crisis, and companies seem to be counting on notebooks in areas that previously used a non-portable PC system.

Components such as mainboards and hard disks, on the other hand, were at no time affected by the effects of the corona pandemic, only being subject to the usual fluctuations. In the TFT monitor category, only a small dent in stock levels occurred in mid-March, with levels having now returned to normal again. Stock levels for headsets, which have still been in high demand recently, are also starting to stabilise again.

 

Webcams in state of exception

One product category has not yet recovered from the corona panic: webcams. While everything seemed normal until mid-March, stock levels have not been able to recover and still remain very low.

Evaluation of the top 100 most clicked webcams since the beginning of 2020, average total stock per webcam

The Logitech HD Pro Webcam C920 (SKU: 960-001055), which continues to be in high demand, was often cited as a prime example of the supply and demand principle. The current very high demand for the popular webcam on the ITscope platform not only results in a slump in stock levels and therefore sales, but also causes a major price hike. While the wholesale selling price (WSP) was stable at around €50 until March, a new high of over €250 was reached at the beginning of May.

Price/stock level/status history for the Logitech HD Pro Webcam C920 (SKU: 960-001055), January to May 2020

An end to this shortage may be in sight for the end of May at the earliest. As the WSP trend in the price/stock level/status graph shows, prices seem to be falling slightly. The deciding factor, however, will be when large distributors are able to supply again. They have not been playing the price increase game, and still offer the webcam at a WSP between €80 and €100 in their listings, but with no available stock or with manufacturer orders coming in at the end of May. We can only hope that normality will also return to this category as soon as stock levels are replenished.

The ITscope platform is perfect for identifying quickly available suppliers and provides an insight into prices and stock levels from over 370 IT distributors, allowing for a high market transparency. Would you also like to be able to view current prices and availabilities at any time from anywhere, and compare them transparently? Test ITscope without obligation for 30 days, with all tools and without hidden costs:
https://www.itscope.com/en/register-for-free/

May 22nd, 2020|

ITscope or cop? This will no longer be a question from now on!


The two powerful trading platforms will now only be operated by ITscope GmbH (Karlsruhe). For this purpose, the full takeover of cop software + services GmbH & Co. KG was completed on 13.05.2020.

 

Karlsruhe/Vaihingen, 19.05.2020.
The acquisition became legally effective on 13th May. All cop software + services employees, as well as the Vaihingen site, have been taken on unchanged. Alexander Münkel and Benjamin Mund have been appointed as the new managing directors. Arnd Villwock, the former proprietor and managing director, will continue to work for the company in an advisory capacity and will accompany the transition.

Alexander Münkel, one of the three founders and managing directors of ITscope, explains: “We see enormous potential in this acquisition. Our goal now is to combine the strengths of both platforms and to bring together the best of two worlds. Our vision is to enable system houses to map, sell and procure all their business models digitally on our platform. With over 50 employees, we are very well positioned for this task. On the basis of the comprehensive market coverage in the DACH region (Germany, Austria and Switzerland), we will also push ahead with further internationalisation at full speed.”

Arnd Villwock states: “This deal has a certain element of surprise. The merger of the two platforms will greatly enhance the performance of the overall product. Through the merger, future expansion stages can be realised much faster than if we had to cope with this alone.”

The business operations of cop software + services GmbH & Co. KG will continue unchanged under the same name, as a wholly owned subsidiary of ITscope GmbH. No statement was made by the parties regarding the purchasing price.

 

About ITscope

Karlsruhe-based ITscope GmbH is the developer and operator of the ITscope.com B2B trading platform, enabling system houses and IT resellers to digitise their business processes. With the digital sales solution ‘B2B Suite’, IT system houses can set up individual purchasing portals for business customers without a classic shop system, while seamlessly procuring their required products from distributors via EDI.

Own procurement processes and IT systems can also easily be connected to the ITscope platform. The powerful, flexible ITscope API provides product data, prices, availabilities and much more for over three million IT products. Distributors and manufacturers also benefit from using ITscope: enquiries, sales and order processing operations can be simplified greatly thanks to the unified platform. In addition, ITscope offers insights into market movements and sales trends occurring in the channel.


About cop software + services

Founded in 2004, cop software + services GmbH & Co. KG has been a successful service provider and software developer in the eCommerce sector, ranging from fast procurement solutions to complete outsourcing of integrated processes.

Core product is the cop-agent, a software that enables system houses and IT resellers to quickly and easily research products, prices and availabilities of over 150 suppliers and order them electronically. Under the names of TradersGuide and Cockpit, cop software products can be found at leading cooperations. The company is located in Vaihingen an der Enz, Germany, and employs a total of 12 people.

May 19th, 2020|

How IT Südwestfalen AG as a regional system house uses the ITscope B2B Suite to organise sales digitally while maintaining personal support

IT Südwestfalen AG was founded in 2000 and is based in Lüdenscheid, Germany. The IT service provider currently employs over 50 people, and over the past few years has been making the transition from being a classic system house to becoming a full managed service provider. The transformation has affected several business areas, including first and foremost IT infrastructure, information security, the data centre and cloud services.

In this interview, Danny Fischer, Board Member for Sales and Marketing, explains why IT Südwestfalen AG decided to use the ITscope B2B Suite. Mr. Fischer also provides detail about the technical hurdles that were overcome during the implementation, as well as the benefits that it has provided for customers, among other things.

 

 

Benjamin Mund, Managing Director ITscope GmbH (BM): Mr. Fischer, thank you very much for finding time for our interview. I would like to start by asking what your specific reason was for using the B2B Suite at IT Südwestfalen AG?

Danny Fischer, Board Member for Sales and Marketing IT Südwestfalen AG (DF): Our primary concern was to not simply act as a wholesaler, but to focus on the services we can provide. At IT Südwestfalen, we essentially serve three types of customers: firstly, customers that purchase both hardware and services, secondly, customers that only book services and managed services, and thirdly, customers that only purchase hardware from us. Offering each of our customers what is right for them individually does not only come natural to us with our service concept, but is also specifically demanded by our customers.

Two years ago we started to structure our internal sales force, we separated purchasing from sales and optimised our procurement processes accordingly. This was the foundation for the decision to move towards a fully digital purchasing process based on the ITscope platform. This allowed all suppliers to be connected in real-time, nowadays we even go so far that an EDI interface with ITscope is a prerequisite for new suppliers when new products are added.

The main motivation for the introduction of the B2B Suite was that we wanted to serve different customers, and also local authorities, with different product ranges. An online shop was too complex for us, whereas the B2B Suite was the optimal solution, as it is a system where we do not have to worry about product data or the integration of distributors. In the summer of 2019 we commissioned ITscope in writing, with the aim to start in November. Just in time for the planned start in November, we received the proof of concept, for which all necessary preparations and onboarding steps were carried out in October.

Our main goal was to achieve stronger customer loyalty. It was also important for us to combine our individual customer support with our eCommerce solution – and this works very well with the B2B Suite. At IT Südwestfalen, our focus is on providing service. We are not Amazon with a huge product range, instead we want to allow our customers to save time in their daily work, by quickly finding what they need on a regular basis. To achieve this, we assemble our portfolio according to the needs of our customers, so that purchasing decisions can be made more quickly. For example, a USB stick from four manufacturers in four sizes, encrypted or unencrypted, or switches, clearly arranged in managed or unmanaged switches. We also offer a follow-up service for orders: one of our employees will take a look at the order and check whether it is plausible. Our customers have the certainty that their order was placed correctly, otherwise we will inform them if it is not.

 

BM: Which other systems did you initially consider?

DF: For us, the introduction of a classic shop system, such as Shopware or Magento, was not even up for discussion. This is because experience has shown that they are disproportionately expensive, time-consuming and complex for us, especially in view of our objectives. By using the B2B Suite we have to worry about less, because the whole platform including product content and distribution interfaces was offered to us as ‘eCommerce as a service’.

 

BM: Why was the final decision made in favour of the ITscope B2B Suite?

DF: We already had interfaces to the distribution, all our employees in sales already knew the B2B Suite and we were able to integrate it into our existing ERP system (SelectLine). Through the SelectLine interface, we can easily add product master data for products from the ITscope platform to our ERP system at the push of a button, including any accessory products. Stock levels and prices are synchronised daily and transferred from ITscope to SelectLine. Orders created in our ERP system can be fully transferred into the ITscope shopping cart and can then be ordered. We have therefore achieved an entirely digital workflow without error-prone manual processes.

The implementation of the B2B Suite was started at the beginning of October, it did not even take four weeks until the procurement portal was developed. We didn’t take standard categories and products, but rather put ourselves in our customers’ perspective and put together a suitably tailored product portfolio. And we did all of this in just four weeks! In contrast, with all interfaces, hosting etc., this would have been impossible with a classic shop system in the same period of time. Carrying out such a project ourselves would certainly have taken several months and required many internal resources.

 

BM: Who were your first customers?

DF: Our first customers were companies from the manufacturing industry, cities and municipalities as well as service providers. These included customers for whom we only provided services, as well as customers that wanted both products and services.

 

BM: How did the orders go?

DF: We made a conscious decision to not directly route the orders to our distribution, but to first check each order for plausibility. For example, we are able to notice if an ‘IGEL Thin Client’ has been ordered without an operating system. This allows us to provide the customer with a quality control for each order, giving us added value compared to other shops.

We are also able to offer our customers a greater variety of products. If a customer asks us for a 24″ monitor in the traditional way, we would offer them two or three different models. In the B2B Suite, we of course have a wider product range and can therefore meet our customers’ needs even better.

The system also offers advantages for our colleagues that are on site with the customer: we can now provide everyone with their own shop, with datasheets and recommendations. Since the entire product content is already included in the platform, our customers no longer have to search for products on Google and, in the worst case, end up ordering from competitors.

 

BM: How did the implementation phase go?

DF: We first looked at the entire order history for each customer, talked to the customers and the sales department, and then developed a customer-friendly and practical product portfolio based on the different perspectives.

As a matter of principle, we only included products in our portfolio for which we could provide full advice. In addition, multi-client capability became possible: this means that we can also activate products that are not primarily part of our product range for individual customers that wish to purchase these items, and not for others.

Within our product portfolio, we can offer services, managed services and cloud services and also have the opportunity to present the full range to our customers. This gives us added value and allows us to show the full scope of what we offer. And it gives us the opportunity to generate additional business – which we are already starting to notice.

 

BM: What technical hurdles had to be overcome?

DF: Fortunately, we were able to avoid many technical hurdles right from the start, because we have a specific contact person that carried out a well-structured onboarding with us. With regular conferences on individual topics and the continuous exchange of ideas, we were able to better structure and develop our own work. Fundamentally, it can be said that everything works well technically. Only a few minor problems were caused by the branding under our own domain, and also the performance was problematic initially – but now it’s working perfectly.

 

BM: What organisational challenges had to be overcome in the construct Customer – IT Südwestfalen – ITscope? How did your customers accept the portal?

DF: The personal and detailed onboarding of our customers was crucial in ensuring that the concept of a service-driven B2B shop was understood in contrast to traditional sales. Here, you have to be aware of the differences from the very beginning and also deal with topics such as pricing. On the basis of the multi-supplier catalogue, we now of course have more opportunities to offer limited quantity ‘bargains’, which cannot be offered in the classic quoting process due to the typical 14-day quote validity.

We explain this in detail to our customers in the onboarding process, so that they can use the system to its fullest extent with all the advantages. Ultimately, a lean eProcurement SaaS solution is introduced by the customer with our portal. A solution that opens up further process advantages for them, such as the creation of collections for product bundles, approval processes, shared product lists and internal collaboration. So far, this comprehensive package has convinced our customers without exception.

 

BM: What further steps are planned?

DF: We would like to expand the B2B Suite to considerably more customers. Specifically, we plan to reach between 30 and 40 new customers by the end of the year – but of course quality comes before quantity.

 

BM: How satisfied are the stakeholders with the project?

DF: We see everything very positively: our project business continues and is perfectly complemented by the B2B Suite. We have defined a main person responsible for shop orders, plausibility checks and the purchase handover. For our customers, this means that they will continue to have fixed sales contacts and at the same time the burden on the office staff can be reduced. This means we have significantly less work, especially in downstream processes, and yet can still generate higher revenues. Our procurement department has been on board right from the start, allowing us to implement a lean process solution.

 

BM: Have there been any measurable successes yet?

DF: The most important success for us was a 40% increase in orders, which we could not have generated without the system. The pilot phase was initially planned until the end of April, but was successfully ended ahead of schedule, so we decided to roll out the system to more customers. We used the proof of concept intensively to identify further optimisation possibilities. For this, the customers’ viewpoint is particularly important to us, which is why we consulted with twelve of our customers in order to provide us with their perspective. Of course, there are still a few things that can be improved, but the technical basis works perfectly.

Learn more about the ITscope B2B Suite

More about ITscope B2B Suite »

 

 

Free whitepaper: B2B eCommerce in 5 steps

Digitise procurement for your customers, and use the process automation to gain valuable time for your core competence: first-class service

Download the free whitepaper “Selling successfully to your B2B customers in 5 steps” on digitising your sales, and learn which steps your system house can take to sell more with less sales effort.

 

April 27th, 2020|

ITscope Market Barometer Q1 2020

Escape to the home office causes notebook supply bottlenecks

The ITscope Market Barometer Q1/2020 is here – with the current top sellers from eleven categories and the best newcomers on ITscope.com:

  • Newcomer: Microsoft takes over the highflyer category, Apple loses dominance
  • TFTs: Samsung Flip 2 popular in the IT channel
  • Mobile phones: iPhone 8 on top, strong Xcover performance
  • Tablets: notebook alternatives in demand
  • Notebooks: company laptops desperately wanted for home-based workers
  • Graphics cards: MSI ‘playfully’ overtakes PNY
  • CPUs: Intel in front of AMD, with AMD in close pursuit


The latest edition of the
ITscope Market Barometer as a PDF (English)

Detailed numbers as an MS Excel File

Furthermore, read our detailed report with all background information about the highflyers of the latest quarter, as well as the top products of all 11 product categories.

Here are the 30 most active new releases with hot seller potential:

Pos. Product description Manufacturer no. Listed since Q1 clicks
# 1 Microsoft Surface Pro 7, i5, 256GB, Platin grey PVR-00003 2019-10-03 5021
# 2 Lenovo ThinkPad E15 20RD, 15.6″, i5, 8GB, 256GB 20RD001FGE 2019-11-19 4815
# 3 Apple AirPods Pro MWP22ZM/A 2019-10-29 3340
# 4 Microsoft Surface Pro Signature Type Cover FFQ-00145 2019-10-16 1335
# 5 Lenovo ThinkPad Thunderbolt 3 Dock Gen2 40ANY230EU 2019-10-25 993
# 6 HP Enterprise Aruba J9151E 2020-01-15 945
# 7 Microsoft SQL Server 2019 Standard 228-11477 2019-10-23 879
# 8 AMD Ryzen 9 3950X, 16-Core, 3.5 GHz, SMT 100-100000051WOF 2019-11-08 871
# 9 HP Color LaserJet Pro MFP M283fdw 7KW75A#B19 2019-10-29 825
# 10 Samsung Galaxy A51, 128GB, Black SM-A515FZKVEUB 2019-12-29 743
# 11 HP 290 G3, i3 3.6GHz, 8GB, 256GB SSD 8VR91EA#ABD 2019-12-18 701
# 12 WD Red NAS Hard Drive, 4TB, 5400 U/Min WD40EFAX 2020-01-15 581
# 13 PNY GeForce RTX 2080 Ti Blower V2, 11GB GDDR6 VCG2080T11BLPPB 2019-10-25 557
# 14 Intel Next Unit of Computing Kit 10 Performance, i7 10710U  BXNUC10I7FNH2 2019-11-27 532
# 15 Microsoft Extended Hardware Service Plan 9C2-00113 2019-10-16 367
# 16 Kingston Canvas Select Plus, microSDHC SDCS2/16GB 2019-10-23 308
# 17 Apple Lightning-Kabel MXLY2ZM/A 2019-11-14 304
# 18 Iiyama ProLite  B2483HSU-B5 2020-02-03 267
# 19 Intel Next Unit of Computing Kit 10 Performance, i7 1.6GHz, 8GB, 256GB SSD BXNUC10I5FNKPA2 2019-11-28 236
# 20 DJI Mavic Mini Fly More Combo, CP.MA.00000124.01 CP.MA.00000124.01 2019-10-30 230
# 21 Poly SoundStation IP 6000 2200-15600-001 2019-11-12 226
# 22 HP Color LaserJet Pro M255dw 7KW64A#B19 2020-01-21 176
# 23 Xiaomi Roborock S5 Max White XM200018 2020-01-17 176
# 24 HP 207X, Black W2210X 2019-11-29 164
# 25 Synology Disk Station DS220j DS220J 2020-01-31 148
# 26 GoPro HERO8 Black CHDHX-801 2019-10-23 148
# 27 Microsoft HoloLens 2 NJX-00003 2019-10-05 143
# 28 HP Enterprise ProLiant MicroServer P16006-421 2020-02-05 142
# 29 GLCTEST SFP Transceiver Modul  GLCTEST 2019-11-08 141
# 30 Iiyama ProLite TE5503MIS-B1AG 2019-11-29 140
April 22nd, 2020|

Changes at Systemhaus.One and weclapp, as well as the addition of a new ITscope interface with VARIO

Changes at Systemhaus.One

There are several new changes to report for Systemhaus.One. The switch to version 10 of SAP Business One is currently in full swing. A web client is included here by default, and the neumeier AG is working on gradually integrating the familiar ITscope control elements.

Systemhaus.One supports the ‘Sharing’ function, which allows B2B orders to be individually added to SAP. Orders placed in the B2B Suite – the eProcurement portal for system houses – can be directly transferred to Systemhaus.One via the order import. This allows a fully digital workflow to be established.

Further information about the Systemhaus.One interface can be found here: https://www.itscope.com/en/systemhaus-one/

Create quotes even easier and quicker with ITscope and weclapp

The weclapp interface also seeks to impress with new features.

The most important improvement is the automatic document transfer when sending orders from within weclapp. Orders can be placed directly in weclapp: after an order has been submitted by a customer, shopping carts can be created in ITscope and the order can be placed via the platform. The order details are automatically transferred to weclapp. ITscope orders can be imported as ‘Orders from ITscope’.

The search function has been altered, allowing searches to be carried out directly in weclapp. With this feature, users can save a lot of time when researching information on products, suppliers and prices.

Further information about the interface between ITscope and weclapp, as well as contact details, can be found here: https://www.itscope.com/en/weclapp/

 

Brand new: VARIO interface

The interface from ITscope to VARIO is a new addition, allowing ITscope users to access over 3 million items from the ITscope platform from within the VARIO ERP. All item data, such as descriptions, images and datasheets, can be directly transferred to VARIO.

The VARIO interface includes (among other things):

  • Import of all information about products, product accessories, procurement prices and suppliers in VARIO
  • Use of the item calculation in VARIO
  • Transfer of quotes and orders from ITscope to VARIO
  • Use of various other functions of the VARIO ERP system – logistics functions, invoicing, CRM with after sales etc.

Want to find out more about the features and functions of the VARIO interface? Find further information on our website (German): https://www.itscope.com/vario-schnittstelle/

 

March 30th, 2020|

News from the B2B Suite – single checkout

More about the B2B Suite

What is the B2B Suite?

The B2B Suite enables you to sell directly to your customers digitally – without setting up complex shop systems. With the ITscope B2B Suite, customer-specific shop instances can be created from the cloud with user-defined products, prices and CI elements – without the need for complex individual development. This allows you to offer existing clients an extensive eProcurement portal from a single source, multi-supplier capable and complete with approval and electronic ordering processes. All parties involved can save valuable time, in addition to improving customer retention and increasing your sales revenue.

More about the B2B Suite

The B2B Suite allows system houses to offer end-customers a high level of comfort, just like they themselves have come to appreciate when procuring via ITscope. For customers, who can see a selection of upstream suppliers (supplier name either visible or anonymised), the choice to individually select a supplier is a significant factor: is quick delivery important? Are large quantities required? Is the price a deciding factor? Or are varying items required, available only from different suppliers?

For all of these mentioned scenarios, there is now a new feature in the B2B Suite: thanks to single checkout, a multi-supplier order can be placed with a single click. The items in the shopping cart are combined and several suppliers simultaneously receive orders. The allocation and invoice assignment is automatically processed in ITscope, and is transferred seamlessly between the individual ERP systems involved.

In practice, this works as follows: in the portal, the operator can set an option to allow customers to choose from several suppliers for a product. The items from different suppliers are then combined in a purchase order, with the supplier being displayed for each order line. The process is similar to a purchase order on Amazon, where customers buy from different marketplace sellers.

In the last newsletter, the fundamentally revised shopping cart checkout was presented. This improvement, allowing for a much more compact shopping cart checkout, is now available for all users on ITscope and is optimally complemented by the new single checkout. Orders no longer have to be prepared, and the new checkout dialogue provides a clear display of all important data such as addresses, order numbers and shipping options, as well as the possibility to edit these on the spot. The new checkout can be activated for your user account by selecting the corresponding option in the test lab.

Free whitepaper: B2B eCommerce in 5 steps

Digitise procurement for your customers, and use the process automation to gain valuable time for your core competence: first-class service

Download the free whitepaper “Selling successfully to your B2B customers in 5 steps” on digitising your sales, and learn which steps your system house can take to sell more with less sales effort.

Outlook on further developments

Did you know? In our feedback area you can view and follow all planned developments of the ITscope B2B Suite at any time and view functions that have already been put live.

Further information about the ITscope B2B Suite can also be found here:

More about ITscope B2B Suite »

 

March 30th, 2020|


Home office: coronavirus is forcing mobile working, with required equipment selling out fast

 

In order to curb the further spread of COVID-19, many companies are sending employees into home office wherever possible. This not only demands a high degree of flexibility, but also the provision of required infrastructure. Solutions for digital co-working must be implemented, while devices and accessories have to be acquired. First and foremost this involves notebooks – but stock levels are continuously going down. The situation in the wholesale business is intensifying, which is shown by this exclusive analysis of current stock levels on the ITscope platform.

Notebooks in short supply: up until the end of January, the total stock level of notebooks listed on ITscope was relatively stable. By mid-February, however, a strong reduction in stock levels became apparent. Levels continued to fall until mid-March, and at this point in time the stock is almost zero.

 


Evaluation of the top 100 most clicked notebooks in Q1/2020, average total stock level per notebook

In Germany, the majority of the population is taking the coronavirus threat seriously and are adhering to the decisions of the Federal Government. ‘Stay at home’ is the current motto, with the aim being to reduce unnecessary social contacts down to a minimum. This does not only apply to leisure activities, with more and more companies now also shifting the daily work routine into the own homes, if possible.

This situation demands a high degree of flexibility from everyone, and many companies are overwhelmed with the provision of necessary equipment for home office activities. Notebooks are especially important, as well as monitors, smartphones or headsets, all of which have to be procured – this is not only associated with high costs, but also with setup effort.

Businesses that were not previously acquainted with (and equipped for) home office are particularly affected. On top of this, there is an additional challenge resulting in stock level bottlenecks: many manufacturers operate production sites in Asia, and the shutdown in China has had a significant impact on production and supply chains. Voices from the information and communication technology sector also confirm: “There are currently barely any goods on the market, when it comes to home office equipment”, according to Bernadette Jürs, Head of Sales at AXRO Bürokommunikation Distribution Import Export GmbH.

ITscope GmbH is the operator of the ITscope.com platform: with the B2B trading platform, system houses and IT resellers can significantly simplify their sales and IT procurement processes. Throughout Europe around 7,800 resellers and 370 distributors, with over 3 million IT products, are involved – the ideal basis for making forecasts about the availability of IT products.

The rising demand for home office equipment, particularly notebooks, is starting to show in the first preliminary figures for the Q1/2020 ITscope Market Barometer. As a result of this demand, several Lenovo notebooks (ThinkPad E590 (SKU: 20NB001AGE), ThinkPad L590 (SKU: 20Q7000XGE) and ThinkBook 15-IML (SKU: 20RW0043GE)), as well as the HP ProBook 450 G6 (SKU: 7DE95EA#ABD), are currently only available in very small quantities or even completely sold out. The Lenovo ThinkBook, for example, is no longer in stock with any of 370+ distributors on the ITscope platform. This is probably down to the fact that this powerful, and relatively inexpensive, device is perfectly suited for mobile working, and thus also for employees working in (temporarily imposed) home office.

 


Price/stock/status history for the Lenovo ThinkBook 15-IML (SKU: 20RW0043GE) from January to March 2020

The figures become particularly clear when looking at the development of stock levels over a longer time period. Since July 2019, despite seasonal fluctuations, stock levels have been largely stable before falling sharply in February and especially in March.


Evaluation of the top 100 most clicked notebooks from July 2019 to March 2020, average total stock level per notebook

Comparing this to PC systems (with the same analysis parameters), shows that these are still sufficiently in stock.


Evaluation of the top 100 most clicked PC systems from July 2019 to March 2020, average total stock level per PC system

Other products that are necessary for working in home office, such as headsets (shown in the figure below), monitors or webcams, are also showing stock level bottlenecks.


Evaluation of the top 100 most clicked headsets in Q1/2020, average total stock level per headset

Notebooks are also in great demand on the refurbished second-hand market: “[…] right now it is completely crazy because all companies are preparing for home office. I’ll be glad when we are back to normal day-to-day business”, is an opinion shared by many in the IT channel in light of the current situation.

Although these impressions aren’t necessarily very positive, as well as causing worry among companies that have to get extra hardware, there should be no reason for concern. The ITscope platform provides resellers the opportunity to find alternative devices: many notebooks are still available on the market, for example with different technical specifications or from other manufacturers or suppliers.

The ITscope platform is ideal for identifying quickly available suppliers, and allowing insight to be gained into the prices and stock levels of 370+ IT distributors, resulting in high market transparency.

March 27th, 2020|

New distributors listed

More and more ICT distributors at home and abroad are discovering ITscope as a sales channel. Especially when entering into new markets, a listing on ITscope can become a true sales multiplier: the ITscope network, containing more than 7,400 active ICT industry users, helps to achieve maximum visibility — without the need for dedicated customer acquisition.

For system integrators and ICT resellers, this means a larger selection, more transparency and the ultimate freedom of choice. Since January, the ITscope supplier base has expanded by another 11 companies. As a result, our trading network now comprises almost 400 distributors.

Below is an overview of the new listings and their scope of integration in ITscope:

Country Company Electronic Order Interface Drop shipping Listed since
Procurri GmbH 08.01.20
IntuITech GmbH 17.01.20
Revived Products GmbH 31.01.20
CarTFT 19.11.19
1Plus IT 13.02.20
PBS Deutschland GmbH & Co KG 14.02.20
Hama GmbH & Co KG 11.02.20
Bleu Jour SARL 29.01.20
ThinClient24 Srl 13.02.20
Orikon OOD 03.02.20
Axium sp. z o.o.k. Polen 14.02.20

Connected via EDI

Furthermore, there are four more companies with existing listings that are now connected to ITscope via EDI (Electronic Data Interchange). EDI enables a seamless and automated data transfer between different systems.

Country Company Electronic Order Interface Drop shipping
Synaxon Projekt- und Handels GmbH
Jarltech Europe GmbH
BYTEC Bodry Technology GmbH
One4Business Solutions GmbH

Hama & CarTFT.com: manufacturers are also discovering ITscope

Apart from distributors, more and more manufacturers are also discovering ITscope as a direct sales channel. Among others, the German mobile PC and GPS systems manufacturer CarTFT has joined the ranks, having already added over a thousand of its own products to the ITscope range. Hama GmbH & Co KG, a leading global manufacturer and distributor of accessories, has also been listed with ITscope since mid-February. The company has added over 200 products to the platform itself, in addition to 11,000 products listed externally.

March 4th, 2020|

Release Notes for Update 2020.23

This week there has been further progress regarding the scaled prices of products. When a product is placed in the shopping cart, the scaled prices are displayed in a pop-up (if they are available). Additionally, a Polish and Dutch translation of the platform is now available.

Platform

  • If a product has scaled prices, this will be indicated in the ‘Add to cart’ pop-up.
  • Polish and Dutch versions of the platform are now available.

B2B Suite

  • If prices within a portal are displayed including VAT, then these prices will be displayed in the same way in PDFs for orders.
June 4th, 2020|

Hama: the accessories specialist now as manufacturer on ITscope

With 18,000 products, Hama GmbH & Co. KG is based in Monheim (Bavaria) and is one of the leading distributors of accessories worldwide. Around 2,500 employees, spread over 20 locations, guarantee high quality and service. In order to win new customers in the B2B sector, Hama has opted for the ITscope platform.

 

The challenge: Hama has been known as a brand on the ITscope platform for quite some time – but only through distributors and not as a manufacturer. To ensure optimal content and up-to-date information at all times, the accessories specialist is now itself represented on ITscope.

Reasons for the cooperation with ITscope: Hama pursues the goal of attracting and winning new customers in the B2B sector – and ITscope meets all requirements in this respect. The possibility to sell directly via the platform on the one hand, in addition to the optimal market overview and comprehensive reporting on the other hand, are to be emphasised.

Added value for Hama: by using ITscope, Hama can now reach 7,800 registered IT service providers, system houses and resellers. This additional reach is particularly important for the future-oriented company. Additionally, the platform is used specifically to analyse market and price developments.

Added value for customers: Hama offers customers the original manufacturer content and the corresponding image material directly on the platform. Customers therefore have the advantage of finding out about innovations first. Maximum availability of goods is ensured, thanks to a storage capacity of 100,000 pallet spaces. Individually defined assortments can also be used to ensure that only those products that are relevant to a specific customer are displayed. Since Hama specialises in the project business, customers are in some cases able to benefit from considerably more favourable purchasing conditions. Private label and no-name products are also possible in the appropriate quantities.

Future prospects: Hama plans to continuously expand its cooperation in the future. The next step will be the integration of the own brands Rapoo, Thomson, SanDisc & Co.

 

 

 

Learn more about Hama: https://hama.com/

 

The Channel introduces itself

You would also like to be present in our newsletter and introduce yourself and your special added values to other ITscope users? If you are interested, just send us a mail to marketing@itscope.de – we will send you all relevant details.

May 25th, 2020|

New product images and more standardisation thanks to ETIM, eClass and UNSPSC

More about the B2B Suite

What is the B2B Suite?

The B2B Suite enables you to sell directly to your customers digitally – without setting up complex shop systems. With the ITscope B2B Suite, customer-specific shop instances can be created from the cloud with user-defined products, prices and CI elements – without the need for complex individual development. This allows you to offer existing clients an extensive eProcurement portal from a single source, multi-supplier capable and complete with approval and electronic ordering processes. All parties involved can save valuable time, in addition to improving customer retention and increasing your sales revenue.

More about the B2B Suite

Both the B2B Suite and the ITscope platform have been improved with new features that offer even more possibilities for users and wholesalers. The electrical catalogues from FEGA & Schmitt, Conrad Electronic, Hama and Adalbert Zajadacz have been adapted to packaging and sales units, allowing a better representation of the two different units. Here is an example: if a wholesaler offers 1000 meter cable drums in his assortment, but these drums are then divided into 100 meter sections, then this packaging unit would have 10 sales units. This means that suppliers can now better present their products, while customers can plan purchases more effectively and order accordingly. Other wholesalers are also able to offer their product catalogue in packaging and sales units from now on.

ETIM, eClass and UNSPSC for more standardisation

In addition to the newly introduced packaging and sales units feature, ITscope now supports standardised classifications such as ETIM, eClass and UNSPSC (United Nations Standard Products and Services Code). These classifications are supported both in the B2B Suite and on the ITscope platform. Using classifications has enormous advantages for standardisation processes, as operators can base the categories of their portals on them or choose the classification in the exports. Mercateo or Meplato, for example, are available as target systems. In addition, the exchange of product data is easier and more suitable for what the industry customer wants.

With these classifications, adopted throughout the industry, ITscope guarantees seamless communication between systems such as Meplato, SAP Ariba and Mercateo. The users are also able to export the corresponding classifications into their system. Furthermore, they can be used in the platform and the B2B suite instead of the categories defined by ITscope. Prerequisite for using these classifications is API 2.1.

May 25th, 2020|

Relief in sight: home office equipment demand can be covered again during corona crisis – with one exception

 

 

The supply bottlenecks in the home office equipment sector appear to have been overcome for the most part. Notebooks are in stock again, while warehouses are also filling up with inventory in other categories, following the supply shortages at the beginning of the coronavirus lockdown. Stock levels remain low in one particular category, however. With demand remaining high, rising prices are the unavoidable consequence.

 

Some believe the coronavirus peak has been passed, while others expect a second wave of infections. One thing is certain however: the corona pandemic still has a firm grip on social life, despite some restrictions being lifted again.

As reported by ITscope back in March, the situation in the IT hardware sector was mainly characterised by supply bottlenecks for home office equipment. Notebooks in particular experienced a huge surge in demand, but headsets, monitors and webcams were also among the most sought-after items.

The surge in demand for products of this kind was no coincidence, as the intensity of home office use has clearly reached a new peak with COVID-19. According to a survey by the Bavarian Research Institute for Digital Transformation, 23% of respondents reported working at least once a week in home office before the corona crisis. This percentage has now risen to 39% during the corona crisis. Around 26% of survey participants even stated that they were currently exclusively working from home office.

 

Slowing demand?

Despite the challenging situation in the IT equipment market, most companies succeeded in providing their employees with the required infrastructure at short notice. What does the situation look like now? Are stock levels under less pressure as demand is slowing down in a mostly saturated market? And can the availability of notebooks and other equipment be ensured once again?

A recent evaluation of stock levels on the ITscope platform appears to indicate that the situation is improving. Inventory levels have been steadily rising in most home office equipment categories since March. This has not been the case in all categories however, with one popular product category remaining in short supply – resulting in exploding prices.

 

Stock levels are normalising

Positive news first: total stock levels are now much more stable. “The situation has eased for the time being. After the low point mid-March, stock levels are now rising considerably again. We can definitely see an improvement, especially in the case of notebooks which were so urgently needed just a short time ago”, declared Benjamin Mund, Managing Director of ITscope GmbH.


Evaluation of the top 100 most clicked notebooks since the beginning of 2020, average total stock level per notebook

The trend in total stock levels suggests that if you need a notebook now, you will get one. Currently being among the most popular devices, the Lenovo ThinkPad L590 20Q7 (SKU: 20Q7000XGE) is exemplary for the development during the corona pandemic. Stock levels already fell down to almost zero back in February, with prices noticeably rising in March. ITscope product click statistics also show a clear peak in March. Stocks levels only started normalising at the end of April, while prices are now falling back to normal levels.

 


Price/stock level/status history and product click history for the Lenovo ThinkPad L590 20Q7 (SKU: 20Q7000XGE), January to May 2020

 

Slow selling PC systems

Stock levels for PC systems, which are rather unsuitable for home office work, are developing in a completely different direction. Since the end of March, there has been an uninterrupted upward trend in stock levels. This product category is a long way from any stock level slumps or even supply bottlenecks.

 


Evaluation of the top 100 most clicked PC systems since the beginning of 2020, average total stock per PC system

PC systems seem to be becoming slow sellers during the corona crisis. On the one hand, some companies are currently hesitating when it comes to large infrastructure projects. The uncertainty about the economic situation after COVID-19 is currently too great. Additionally, there has been a change in attitudes regarding new work environments with more flexible working times and opportunities. Home office has greatly gained significance through the corona crisis, and companies seem to be counting on notebooks in areas that previously used a non-portable PC system.

Components such as mainboards and hard disks, on the other hand, were at no time affected by the effects of the corona pandemic, only being subject to the usual fluctuations. In the TFT monitor category, only a small dent in stock levels occurred in mid-March, with levels having now returned to normal again. Stock levels for headsets, which have still been in high demand recently, are also starting to stabilise again.

 

Webcams in state of exception

One product category has not yet recovered from the corona panic: webcams. While everything seemed normal until mid-March, stock levels have not been able to recover and still remain very low.

Evaluation of the top 100 most clicked webcams since the beginning of 2020, average total stock per webcam

The Logitech HD Pro Webcam C920 (SKU: 960-001055), which continues to be in high demand, was often cited as a prime example of the supply and demand principle. The current very high demand for the popular webcam on the ITscope platform not only results in a slump in stock levels and therefore sales, but also causes a major price hike. While the wholesale selling price (WSP) was stable at around €50 until March, a new high of over €250 was reached at the beginning of May.

Price/stock level/status history for the Logitech HD Pro Webcam C920 (SKU: 960-001055), January to May 2020

An end to this shortage may be in sight for the end of May at the earliest. As the WSP trend in the price/stock level/status graph shows, prices seem to be falling slightly. The deciding factor, however, will be when large distributors are able to supply again. They have not been playing the price increase game, and still offer the webcam at a WSP between €80 and €100 in their listings, but with no available stock or with manufacturer orders coming in at the end of May. We can only hope that normality will also return to this category as soon as stock levels are replenished.

The ITscope platform is perfect for identifying quickly available suppliers and provides an insight into prices and stock levels from over 370 IT distributors, allowing for a high market transparency. Would you also like to be able to view current prices and availabilities at any time from anywhere, and compare them transparently? Test ITscope without obligation for 30 days, with all tools and without hidden costs:
https://www.itscope.com/en/register-for-free/

May 22nd, 2020|

Release Notes for Update 2020.21

In order to simplify the administration of addresses, we have fundamentally revised the address selection dialogue. The new version is much clearer, easier to use and can be activated in the test lab.

Platform

  • A new version of the address selection feature is now available in the test lab. Several improvements have been made both visually and in terms of handling.
  • The sharing tiles for ERP systems can now be configured individually. It is possible to choose which tiles should be displayed during sharing.
  • We have ensured that the inbound and external warehouse stock quantities are transferred to the correct export and API fields.
  • The price list import report for distributors sometimes could not be retrieved. This bug has been fixed.
  • Scaled prices from the DEFAULT_PRICELIST or CUSTOMER_PRICELIST are displayed on the product page.
  • The readability of text on product tiles has been improved. Text is now displayed in black on a white background.

B2B Suite

  • The shipping confirmation for partial deliveries from automated B2B orders will always show the correct quantity.
May 19th, 2020|

ITscope or cop? This will no longer be a question from now on!


The two powerful trading platforms will now only be operated by ITscope GmbH (Karlsruhe). For this purpose, the full takeover of cop software + services GmbH & Co. KG was completed on 13.05.2020.

 

Karlsruhe/Vaihingen, 19.05.2020.
The acquisition became legally effective on 13th May. All cop software + services employees, as well as the Vaihingen site, have been taken on unchanged. Alexander Münkel and Benjamin Mund have been appointed as the new managing directors. Arnd Villwock, the former proprietor and managing director, will continue to work for the company in an advisory capacity and will accompany the transition.

Alexander Münkel, one of the three founders and managing directors of ITscope, explains: “We see enormous potential in this acquisition. Our goal now is to combine the strengths of both platforms and to bring together the best of two worlds. Our vision is to enable system houses to map, sell and procure all their business models digitally on our platform. With over 50 employees, we are very well positioned for this task. On the basis of the comprehensive market coverage in the DACH region (Germany, Austria and Switzerland), we will also push ahead with further internationalisation at full speed.”

Arnd Villwock states: “This deal has a certain element of surprise. The merger of the two platforms will greatly enhance the performance of the overall product. Through the merger, future expansion stages can be realised much faster than if we had to cope with this alone.”

The business operations of cop software + services GmbH & Co. KG will continue unchanged under the same name, as a wholly owned subsidiary of ITscope GmbH. No statement was made by the parties regarding the purchasing price.

 

About ITscope

Karlsruhe-based ITscope GmbH is the developer and operator of the ITscope.com B2B trading platform, enabling system houses and IT resellers to digitise their business processes. With the digital sales solution ‘B2B Suite’, IT system houses can set up individual purchasing portals for business customers without a classic shop system, while seamlessly procuring their required products from distributors via EDI.

Own procurement processes and IT systems can also easily be connected to the ITscope platform. The powerful, flexible ITscope API provides product data, prices, availabilities and much more for over three million IT products. Distributors and manufacturers also benefit from using ITscope: enquiries, sales and order processing operations can be simplified greatly thanks to the unified platform. In addition, ITscope offers insights into market movements and sales trends occurring in the channel.


About cop software + services

Founded in 2004, cop software + services GmbH & Co. KG has been a successful service provider and software developer in the eCommerce sector, ranging from fast procurement solutions to complete outsourcing of integrated processes.

Core product is the cop-agent, a software that enables system houses and IT resellers to quickly and easily research products, prices and availabilities of over 150 suppliers and order them electronically. Under the names of TradersGuide and Cockpit, cop software products can be found at leading cooperations. The company is located in Vaihingen an der Enz, Germany, and employs a total of 12 people.

May 19th, 2020|

Release Notes for Update 2020.20

This release contains bug fixes concerning shopping carts, the customer list in the portal configuration, as well as fixes for some other areas.

Platform

  • Only one packaging information window can now be opened in the shopping cart.
  • If a sort option is selected from the drop-down menu during a product search, then only this sort option will be marked as active.
  • We have ensured that real-time stock levels are always correctly transmitted to the sources of supply list.
  • Product tiles now show an information line again.
  • We made sure that multiple shopping cart line items can be deleted via the corresponding selection marker.

B2B Suite

  • No RRP is displayed in the product header in portals if the retail price is €0.
  • For orders that are received from portals, the own ‘notes from the supplier’ from the portal configuration are now also displayed.
  • We made sure that the ABC filter works correctly for customer lists.
May 12th, 2020|

Release Notes for Update 2020.19

Aside from some bug fixes, this update brings several new features to the B2B Suite.

Operators can offer new customers the possibility to register independently and are able to select a supplier whose RRP is displayed in the product header. In addition, the customer list can be filtered by first letter, while the performance of the list has also been improved.

Platform

  • Scaled prices from the DEFAULT- and, if applicable, from the CUSTOMER_PRICELIST are loaded and displayed on the product page.
  • In the shopping cart, the information text regarding the next delivery date has been formulated more clearly.
  • The appearance of some dialogues has been adjusted to eliminate inconsistencies.
  • Action buttons on the order line of a quote are now arranged correctly.

B2B Suite

  • Portal customers are now able to register independently (on their own) for a portal, provided the corresponding option has been activated in the ‘Setup’ section. In this case, the registration page is accessible via a link on the corresponding portal login page.
  • The customer list in the portal configuration can be filtered by first letter.
  • The performance of the portal configuration has been improved for long customer lists.
  • When adding a product with a value of €0 (i.e. available on request), a contact form will directly be shown, allowing the operator to be contacted.
  • The presentation of the CTO finder tiles has been optimised.
  • We made sure that price totals for orders are displayed correctly.
  • Uploading customer logos occasionally replaced the logos of other customers. This bug has been fixed.
May 8th, 2020|

Release Notes for Update 2020.18

This update contains several bug fixes as well as improvements regarding eServices and exports. In addition, initial preparations have been made for a Dutch translation of the platform.

Platform

  • Suppliers are again able to see their customers’ eService configuration.
  • Initial preparations have been made to translate the platform into Dutch.
  • A bug concerning the folding of the side menu has been fixed.
  • A catalogue validity period can be set for the BMEcat export.
  • Products that have empty prices will not be considered for exports with calculated prices.
  • We have ensured that the product information for a source of supply and the supplier description texts no longer overlap.
  • For the export of collections, the price is now formatted as a number and no longer as text.

B2B Suite

  • The descriptive text in the eService section concerning B2B orders has been updated, in order to clarify that monetary values are always net values.
  • For orders, the net value will also be shown in gross portals, similarly the gross value will also be shown in net portals.
  • When no price is available for products, ‘O.R.’ will be displayed in the product search within portals.
  • Portal invitations can now also be sent in Dutch and Italian.

 

April 29th, 2020|

Release Notes for Update 2020.23

This week there has been further progress regarding the scaled prices of products. When a product is placed in the shopping cart, the scaled prices are displayed in a pop-up (if they are available). Additionally, a Polish and Dutch translation of the platform is now available.

Platform

  • If a product has scaled prices, this will be indicated in the ‘Add to cart’ pop-up.
  • Polish and Dutch versions of the platform are now available.

B2B Suite

  • If prices within a portal are displayed including VAT, then these prices will be displayed in the same way in PDFs for orders.
June 4th, 2020|Changelog-EN|

Release Notes for Update 2020.21

In order to simplify the administration of addresses, we have fundamentally revised the address selection dialogue. The new version is much clearer, easier to use and can be activated in the test lab.

Platform

  • A new version of the address selection feature is now available in the test lab. Several improvements have been made both visually and in terms of handling.
  • The sharing tiles for ERP systems can now be configured individually. It is possible to choose which tiles should be displayed during sharing.
  • We have ensured that the inbound and external warehouse stock quantities are transferred to the correct export and API fields.
  • The price list import report for distributors sometimes could not be retrieved. This bug has been fixed.
  • Scaled prices from the DEFAULT_PRICELIST or CUSTOMER_PRICELIST are displayed on the product page.
  • The readability of text on product tiles has been improved. Text is now displayed in black on a white background.

B2B Suite

  • The shipping confirmation for partial deliveries from automated B2B orders will always show the correct quantity.
May 19th, 2020|Changelog-EN|

Release Notes for Update 2020.20

This release contains bug fixes concerning shopping carts, the customer list in the portal configuration, as well as fixes for some other areas.

Platform

  • Only one packaging information window can now be opened in the shopping cart.
  • If a sort option is selected from the drop-down menu during a product search, then only this sort option will be marked as active.
  • We have ensured that real-time stock levels are always correctly transmitted to the sources of supply list.
  • Product tiles now show an information line again.
  • We made sure that multiple shopping cart line items can be deleted via the corresponding selection marker.

B2B Suite

  • No RRP is displayed in the product header in portals if the retail price is €0.
  • For orders that are received from portals, the own ‘notes from the supplier’ from the portal configuration are now also displayed.
  • We made sure that the ABC filter works correctly for customer lists.
May 12th, 2020|Changelog DE, Changelog-EN|

Release Notes for Update 2020.19

Aside from some bug fixes, this update brings several new features to the B2B Suite.

Operators can offer new customers the possibility to register independently and are able to select a supplier whose RRP is displayed in the product header. In addition, the customer list can be filtered by first letter, while the performance of the list has also been improved.

Platform

  • Scaled prices from the DEFAULT- and, if applicable, from the CUSTOMER_PRICELIST are loaded and displayed on the product page.
  • In the shopping cart, the information text regarding the next delivery date has been formulated more clearly.
  • The appearance of some dialogues has been adjusted to eliminate inconsistencies.
  • Action buttons on the order line of a quote are now arranged correctly.

B2B Suite

  • Portal customers are now able to register independently (on their own) for a portal, provided the corresponding option has been activated in the ‘Setup’ section. In this case, the registration page is accessible via a link on the corresponding portal login page.
  • The customer list in the portal configuration can be filtered by first letter.
  • The performance of the portal configuration has been improved for long customer lists.
  • When adding a product with a value of €0 (i.e. available on request), a contact form will directly be shown, allowing the operator to be contacted.
  • The presentation of the CTO finder tiles has been optimised.
  • We made sure that price totals for orders are displayed correctly.
  • Uploading customer logos occasionally replaced the logos of other customers. This bug has been fixed.
May 8th, 2020|Changelog DE, Changelog-EN|

Release Notes for Update 2020.18

This update contains several bug fixes as well as improvements regarding eServices and exports. In addition, initial preparations have been made for a Dutch translation of the platform.

Platform

  • Suppliers are again able to see their customers’ eService configuration.
  • Initial preparations have been made to translate the platform into Dutch.
  • A bug concerning the folding of the side menu has been fixed.
  • A catalogue validity period can be set for the BMEcat export.
  • Products that have empty prices will not be considered for exports with calculated prices.
  • We have ensured that the product information for a source of supply and the supplier description texts no longer overlap.
  • For the export of collections, the price is now formatted as a number and no longer as text.

B2B Suite

  • The descriptive text in the eService section concerning B2B orders has been updated, in order to clarify that monetary values are always net values.
  • For orders, the net value will also be shown in gross portals, similarly the gross value will also be shown in net portals.
  • When no price is available for products, ‘O.R.’ will be displayed in the product search within portals.
  • Portal invitations can now also be sent in Dutch and Italian.

 

April 29th, 2020|Changelog-EN|

Release Notes for Update 2020.17

Packaging units, revised pop-up dialogues and newly designed tiles!

ITscope and the B2B Suite now support sales- and packaging units. A lot has also changed visually. We have modernised the presentation of our pop-up windows, while also polishing the appearance of our product tiles.

Platform

  • Sales- and packaging units are now supported on the platform and within the B2B Suite. These units can also be selected for export in the BMECat format.
  • The dashboard tiles have been revised, and will now only show the product name when hovering over the tiles. Additionally, the numbering of the tiles can be shown or hidden.
  • Pop-up windows have been overhauled, platform icons have been replaced and button sizes have been adapted.
  • Changes to eService access data and settings are saved upon entry. An eService can be activated and deactivated via a switch in the header.

B2B Suite

  • For customer datasheets, it is possible to either display the customer’s or the portal operator’s logo.
  • The dashboard now also shows tiles for products without a price. Here, the price will be displayed as ‘O.R.’.
  • Sharing product collections via email is possible again.
  • If a product collection is shared in a portal with gross prices, the correct gross prices will be displayed in the email.
  • In the order dialogue, the link to the order conditions is now arranged correctly again.
April 24th, 2020|Changelog-EN|

Release Notes for Update 2020.16

We are currently working on a technical modernisation of our platform. However, we still found time during the week to fix some bugs concerning B2B price lists, suppliers and the printing of quotes.

B2B Suite

  • No VAT/sales tax will be added if a B2B customer is located outside of the EU.
  • We ensured that prices from price lists set to ‘inactive’ will not be loaded in portals.
  • For the supplier selection within the customer group, only correctly configured B2B price lists can be selected.
  • If suppliers are visible in a portal, then the delivery conditions of the real suppliers will be specified in orders.

Platform

  • We made sure that empty address fields no longer generate empty lines for printed quotes.
April 17th, 2020|Changelog-EN|

Release Notes for Update 2020.15

Our main focus this week was on fixing bugs. In addition, the employee tab in the ‘My company’ section has been expanded, now including information about the registration status of employees, and providing the possibility to resend invitation emails.

B2B Suite

  • The numbering and badges on dashboard tiles are hidden in portals.
  • If an alternative operator name is entered in the B2B Suite, it will also be used in the PDFs and emails.
  • Shipping costs for orders are given as actual gross costs in the gross case.
  • The scaling of background images for the portal header has been improved. Images with lower resolutions now better fill the available space.
  • When importing products into the B2B Suite product catalogue via a product file, this incorrectly led to warning messages. This error has been fixed.
  • The product search within portals can now also be sorted by availability.

Administration

  • The employee list in the ‘My company’ section now shows which employees have been invited to join the ITscope platform, but have not registered yet.
  • It is also possible to resend an invitation email to these employees.
April 7th, 2020|Changelog-EN|

Release Notes for Update 2020.14

Price lists within the portal configuration now display additional information concerning the number of prices and lines. Additionally, it is possible to apply shipping costs and minimum order surcharges to carts instead of suppliers. This is relevant in case portal customers are allowed to combine multiple suppliers into one order.

B2B Suite

  • The price list detail view now displays the number of imported rows.
  • Furthermore, this view also shows the number of updated or added prices after an import has been completed.
  • Shipping costs and minimal order surcharges can be applied to carts. This is relevant in case the “Single-Checkout” feature is activated.

Purchase Orders & Sales Orders

  • The status of an order can be changed to “order confirmed”, “invoiced” and “dispatched”  directly through the ITscope API via an OpenTrans document.
April 1st, 2020|Changelog DE, Changelog-EN|

ITscope on tour

More than 7,400 active customers, 370 distributors and 3 million ICT products: ITscope is the home of the channel. That’s why we’re out there for you at all the major industry events.

Whether it’s trade fairs, partner days, roadshows or special events – experience ITscope in person! Enjoy a personal demonstration of ITscope and its features, ask us any questions you may have regarding ICT trading, and talk to us about how we can collaborate in future.

Any questions about our events?

Putri Laichinger
Inside Sales Manager