Solutions for IT suppliers

As an official spare parts distributor for well-known IT vendors, we at Convena greatly appreciate the broad market access we receive through ITscope. A large number of new customer inquiries and orders is regularly made through this channel. First-time customers can order from us just like registered clients who see their individual prices from us directly within ITscope. For us as an IT distributor, there is plenty of potential in the ITscope network, and we will continue to further utilise it in the future.

ITscope is the perfect place for us to expand our customer network: thousands of potential ICT customers on one platform! Since we’ve started selling through ITscope.com, we have received a large number of new registrations without doing active acquisition – sometimes it’s that easy! The tool is very clearly laid out and you find all the information you need right away, despite the huge amounts of data. It’s not surprising that our customers often buy from us directly through ITscope.

ITscope is one of the most important marketplaces for us to be found as an international distributor. Particularly in the DACH area, ITscope is of strategic importance for us, as it allows us to present our product range of 4,500 articles to as many specialist dealers as possible. Every day we receive plenty of inquiries through this channel and we are seeing an increase in inquiries from other EU countries, too.

Over the past two years, order volumes have quadrupled via the platform – and the trend is further up. Many of our regular customers now only order from us through ITscope, which is a benefit for our distribution of both the trade brands and our own label Terra. Getting connected to ITscope’s EDI system has given us another, very positive impetus. E.g., we receive around 25 orders per day from a regular customer and it would hardly be possible to process them manually. Hence, the integration of ITscope is a real benefit for us.

Working with ITscope on a daily basis, the platform offers true added value to my employees and myself in many aspects: up-to-date prices and availabilities can be seen at all times, the product diversity is enormous and the level of detail with regards to product information available is astonishingly high. In addition, the platform allows us a very open view to the left and right: Who offers which products, and at what price? Thanks to ITscope, we are able to answer all these questions.

Getting connected to the ITscope EDI has many advantages for us: on the one hand, we regularly attract new customers through the reseller network of ITscope; on the other hand, numerous value-added services like dropshipment can be realized via the interface. Our customers can order from us by 6.30 pm and rest assured that the goods will arrive with their end customers the very next day. By this, our partners save storage costs, avoid unnecessary capital commitment and benefit from our strength in fulfillment.

Since we’ve been connected to ITscope via EDI, orders are forwarded automatically and directly after receipt to our proprietary systems, and processed accordingly. Thus, our entire order processing has streamlined enormously. Most of all, our orders get to our customers much faster. ITscope also provides us various advantages when it comes to communication customers. I find the accessories feature particularly helpful, which offers suitable accessories directly below the respective article. Also, the extremely detailed product descriptions help us to find a suitable successive device for our customers.

ITscope and KOMSA partners profit from fast order processing thanks to the fully electronic interface. All relevant documents can be transferred automatically; dispatch notifications, serial numbers and parcel tracking information are all accessible through one single port. And: our services like partial delivery or drop shipment are available through the interface, too. This facilitates procurement for all resellers registered at ITscope.

Thanks to the partnership between api and ITscope, our customers profit from a great and important platform that fully captures the api product portfolio. Especially the combination of the EDI connection to ITscope and our new state-of-the-art logistics domains ensure that all orders are processed fully automatically and customers are supplied the next day. Using all the possibilities that ITscope offers simplifies many processes on both sides, and our customers ultimately benefit from that to a great extent.

At ScanSource, we focus on worldwide VAD of barcode scanners, label printers, mobile computers and other auto ID hardware for POS. ITscope is a highly suitable place for us to present and sell our product lines to European customers and prospects. The platform brings together distributors and resellers and offers various tools that facilitate doing business together. As it is a closed community for the ICT industry, display advertising on ITscope also offers a great opportunity to reach our target audience with zero wastage.

The ITscope web interface surely is a benchmark on its own: everything is technologically up-to-date, articles can be found in no time, and the feature set is very good for both trading partners. We appreciate this as much as our customers. I was really impressed by the service level of ITscope, too. Inquiries from us or our customers have been answered within shortest time and problems have always been solved effectively.

ITscope helps us to make our operations more efficient every day. We use data exports to enrich our portfolio, and ITscope connects directly to our ERP system. This enables us to be that one critical step faster. Orders from our customers arrive at our end through ITscope, too: Our customers order with us, and we deliver quickly, efficiently, and reasonably priced.